Accounts

Pin Code problem

I need help for my spotify premium for one month trial. All I need to complete this subscription. It says that it gave me a pin code through text messege. I have been waiting for two days for the text to come. I am getting upset so please help me asa...

How do I apply student discount to my already premium account

Hi, I've recently gotten all my college stuff and i was told I can get a student discount. How do I add the discount to my already exsisting premium account? HELP.thank youemily

Forgotten premium account

My card is being charged for one premium subscription, but i cant remember having a spotify account that was premium. Have checked all of my familys accounts, but none of those are being paid for by me either. Since i cant cancel it from the account ...

why am i being charged and dont even have premium?

Hi iv been charged $12.99 twice in the past two months and dont even have spotify premium its the free version i cant cancel anything on my account because nothing comes up can you just refund my money and delete my card? Thanks,

Problems signing in

I am a premium subscriber and for some reason my Spotify signed me out randomly. So I tried signing back in with my Facebook and the only thing that comes up is a page saying that I have my Spotify authorized with Facevook but nothing is happening. S...

Annual subscription option for Family?

Is there an annual subscription payment option for Premium Family plan?

WHy across all platforms does spotify stop playing?

This service has become useless the past 6 months, randomly deciding to stop after x many songs. Which was really stupid for you people to start trying to maximize profits and cut back on quality when the amaziong red youtube has came out. Cause now ...

Pagado 3 veces y sigo sin tener mi suscripcion

He pagado y se me ha cobrado hasta en 3 ocasiones 0,99 cents y sigo sin tener el servicio premium. Me gustaría que se resolviera la situación lo antes posible devolviendome el dinero de las transaccionesYa he enviado un correo a la dirección de corre...

Promo code to join family premium not working

I have the code to join Spotify premium and it keeps saying that the code isn't going to work but my brother and mothers code all worked.

did i get 3 months for 4.99?

Hello I just payed for my Spotify Premium, and it said at the advertisement that i get 3 months for 4.99 Euros. But at my accoutn it say it will expire in one month.Why did this happend? any explanations?Thx for the advanced help

Student account discount removed

Hi, Recently, my discount for being a student was removed. I am not sure why that's so, because I'm still taking classes. Both my forms have been ignored so far-- Case # is 05492500 Thanks for your help in advance! Nate

Cobro triple y sin activación

Buenas tardes,El día de hoy intenté activar mi cuenta familiar, pero no me lo permitío, lo intente tres veces, me decía que había un problema con mi tarjeta. Y me aparecía un mensaje en color rojo que decía que no me preocupara que ningun cargo se ha...

Charge for spotify

Being charged for spotify

Stuck in a wrong account on PS4

I can not log in to my Spotify account on my PS4. My friend logged in under his a while ago and now I just get a "You can only use Spotify abroad for 14 days" error. I cannot log out of his and use my account. Anyone know a way around this?

Premium Family

Assinei o Spotify Premium Family e não consigo adicionar uma conta a ele. Embora as duas contas estejam no mesmo país, ele acusa que uma das contas não é do mesmo pais que a minha. Como posso arrumar isso?

summer adress

I have a Family premium account. What will happen next summer when I'll travel away to a beach town and my son's stay at home in other city?

Using iTunes store credit

I am unable to purchase Premuim using iTunes store credit. I cant seem to find the option in the iOS app. I know its cheaper to pay directly through spotify but I want to burn up some of my built up itunes credit.