Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 3
2024-08-20 3:38:03 PM
479 Views
0 replies
7 likes
Security

479 Views
0 replies
7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
2 weeks ago
Faithless2o
Regular
441262 Views
968 replies
108 likes
Account

441262 Views
968 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1196151 Views
119 replies
116 likes
Account

1196151 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-07-25 1:55:12 PM
Hobbit70
Visitor
107125 Views
70 replies
11 likes
Account
Login
Premium

107125 Views
70 replies
11 likes

Superuser Contribution Can't log into my main spotify account and want to remove my bank details

I'm trying to log into my second spotify account but it will only let me log in via Facebook which doesn't give me an email or anything I have also tried to log in using my username and it also has not worked anyone able to help me?This is the accoun...

GhoulRX7
Visitor
I'm trying to log into my second spotify account but it will only let me log in via Facebook which doesn't give me an email or anything I have also tried to log in using my username and it also has n...
2021-06-21 7:07:56 PM
2021-06-22 9:50:56 AM
Jeremy
Spotify Legend
897 Views
1 replies
0 likes
Account
Security
Subscription

897 Views
1 replies
0 likes

Solved!!Superuser Contribution Private Session and Friend Activity display

My Question or IssueIf you usually listen to music publicly (i.e. your activity is displayed on your friend's "Friend Activity" bar) and you switch to a private session, will it remove you completely from your friend's "Friend Activity" bar until you...

smeyerre
Visitor
My Question or Issue If you usually listen to music publicly (i.e. your activity is displayed on your friend's "Friend Activity" bar) and you switch to a private session, will it remove you c...
2020-02-04 7:47:17 PM
2021-06-22 2:04:25 AM
Eni
Moderator
17986 Views
5 replies
0 likes
Account

17986 Views
5 replies
0 likes

Solved!! Cómo renombrar dispositivos? - How individualize devices?

Cuando voy a administrar dispositivos offline, me salen con nombres genéricosActualmente tengo 3 dispositivos offline: PC con Windows 10 64 bitsPC con Windows 7 32 bitsCelular con Android 4.4.2 Pero en la lista de Spotify figuran como:WinLaptopWinLap...

leo3487
Gig Goer
Cuando voy a administrar dispositivos offline, me salen con nombres genéricos Actualmente tengo 3 dispositivos offline: PC con Windows 10 64 bits PC con Windows 7 32 bits Celular con Andr...
2017-05-19 12:31:27 PM
2021-06-21 3:35:15 PM
hac2803
Casual Listener
10590 Views
3 replies
1 likes
Account

10590 Views
3 replies
1 likes

Superuser Contribution Discover Weekly issues

I listen to a lot of the premade spotify playlists for background ambient music while working, and I love the selection. However, this is messing up my Discover Weekly algorithm as now all that it recommends to me are ambient music type songs. Before...

-zw_4t4rgdy9
Casual Listener
I listen to a lot of the premade spotify playlists for background ambient music while working, and I love the selection. However, this is messing up my Discover Weekly algorithm as now all th...
2019-01-14 3:54:08 PM
2021-06-21 10:51:27 AM
woolven90
Casual Listener
1680 Views
6 replies
5 likes
Premium

1680 Views
6 replies
5 likes

Solved!! Account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) i received a new phone and trying to get my Spotify back up. I have a the “duo plan”. When I log in I see my wife...

pegues_edgar
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) i received a new phone and tr...
2021-06-20 9:52:25 PM
2021-06-21 5:55:55 AM
Maxim
Spotify Star
509 Views
1 replies
0 likes
Account

509 Views
1 replies
0 likes

Solved!!Superuser Contribution Random playlist appearing in library

PlanPremiumCountrysingaporeDeviceMacbook Air M1 and Galaxy A50Operating SystemMacOs BigSur and Android 11My Question or IssueI use spotify pretty much everyday so i would know what are all my created playlists. However when i logged into my mac a new...

babyfillion
Casual Listener
Plan Premium Country singapore Device Macbook Air M1 and Galaxy A50 Operating System MacOs BigSur and Android 11 My Question or Issue I use spotify pretty much everyday so i would know what ...
2021-06-19 5:27:27 PM
2021-06-20 10:14:40 PM
Novy
Moderator
3169 Views
5 replies
0 likes
Account
Other
Security

3169 Views
5 replies
0 likes

Solved!!Superuser Contribution No way to thumbs down things in Daily Mix?

Premium/Android/Windows 10/USA I can't remove specific songs from my Daily Mix? I only have the option to remove the entire mix from my library. I can't find a way to remove artist, I know I've seen "never play this artist" before. I just really don'...

philshere
Casual Listener
Premium/Android/Windows 10/USA I can't remove specific songs from my Daily Mix? I only have the option to remove the entire mix from my library. I can't find a way to remove artist, I know I...
2020-01-11 5:12:43 PM
2021-06-20 9:13:52 AM
IAmTheDude
Visitor
3974 Views
7 replies
7 likes
Premium

3974 Views
7 replies
7 likes

Move to a new family group

PlanPremium familyCountryNetherlands Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueCan i move from one premium family to another and retain my favorites and playli...

Leomolly
Visitor
Plan Premium family Country Netherlands Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or I...
2021-06-19 12:57:24 AM
2021-06-20 2:44:26 AM
AdamDamon
Spotify Star
548 Views
1 replies
0 likes
Account

548 Views
1 replies
0 likes

Superuser Contribution Greenroom - "Complete Your Profile" - "[details] required"

PlanPremiumCountryGB DeviceiPhone XS MaxOperating SystemiOS 14.6 My Question or IssueI cannot get past the "Complete Your Profile' section on the iOS Greenroom app. My photo was likely stored in iCloud photos which is potentially the only thing that'...

RossMc
Regular
Plan Premium Country GB Device iPhone XS Max Operating System iOS 14.6 My Question or Issue I cannot get past the "Complete Your Profile' section on the iOS Greenroom app. My...
2021-06-16 4:55:46 PM
2021-06-17 10:27:29 AM
Mihail
Spotify Legend
842 Views
4 replies
1 likes
Account

842 Views
4 replies
1 likes

Superuser Contribution Spotify deleted my playlist, right after I made it.

In airplane mode, I copied last week's discover weekly to a new playlist, each song one by one. When I was finished, I turned off airplane mode, and the new playlist disappeared. Now discover weekly has refreshed. I tried finding the new playlist, wh...

Jardia
Casual Listener
In airplane mode, I copied last week's discover weekly to a new playlist, each song one by one. When I was finished, I turned off airplane mode, and the new playlist disappeared. Now discover weekly ...
2021-06-14 6:10:35 PM
2021-06-17 9:02:17 AM
Mihail
Spotify Legend
744 Views
3 replies
0 likes
Premium

744 Views
3 replies
0 likes

Superuser Contribution PS4 account useable on other devices?

My Question or IssueOk I have been using Spotify since it was available on the PSN firstly as a free service but subscribed a short while ago. I have other devices I'd like to use it on like the phone I set up this free account on in order to post he...

Cristari
Casual Listener
My Question or Issue Ok I have been using Spotify since it was available on the PSN firstly as a free service but subscribed a short while ago. I have other devices I'd like to use it on li...
2019-12-21 5:15:59 PM
2021-06-17 4:24:29 AM
ThomasT3
Visitor
5908 Views
4 replies
0 likes
Account

5908 Views
4 replies
0 likes

[iOS] Be able to change email address to one linked to google account

My spotify account is not linked to my google account but I want it to. I tried changing the email affiliated with my spotify account but I still could not sign in with google. I want it to where I can change my spotify account to be connected with m...

Konnorsoderberg
Visitor
My spotify account is not linked to my google account but I want it to. I tried changing the email affiliated with my spotify account but I still could not sign in with google. I want it to where I c...
2021-05-19 3:08:49 PM
2021-06-16 8:04:21 PM
Luan
Spotify Star
374 Views
1 replies
0 likes
iOS

374 Views
1 replies
0 likes

Superuser Contribution How to login in for family member

PlanPremium/FamilyCountrySwedenDevice My Question or IssueI've added a family member (some years ago). Now, she can't login with her display name and we don't know which email address she is registered with, and I can't find it in the account setting...

AnnaBeckan
Visitor
Plan Premium/Family Country Sweden Device My Question or Issue I've added a family member (some years ago). Now, she can't login with her display name and we don't know which email addr...
2021-06-15 3:12:09 PM
2021-06-16 8:52:01 AM
Ver
Spotify Legend
3344 Views
1 replies
0 likes
Account

3344 Views
1 replies
0 likes

Superuser Contribution Trouble Changing Email 2021

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello, My name is Geneva Casebolt and I’m trying change my primary email on my Spotify acco...

Bluesight89_
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
2021-06-15 11:34:18 AM
2021-06-16 8:47:05 AM
Ivan
Spotify Legend
489 Views
2 replies
1 likes
Account

489 Views
2 replies
1 likes

Solved!!Superuser Contribution My account isn't getting updated

PlanFree CountryUSA DeviceHP Laptop 14s-cr2xxx Operating SystemWindows 10 My Question or IssueMy Spotify account isn't getting updated at all and so many new features aren't getting included in my account. This includes the lyrics and the blend featu...

ArpithaPrakash
Regular
Plan Free Country USA Device HP Laptop 14s-cr2xxx Operating System Windows 10 My Question or Issue My Spotify account isn't getting updated at all and so many...
2021-06-13 3:29:59 PM
2021-06-15 5:46:46 AM
ArpithaPrakash
Regular
1278 Views
6 replies
0 likes
Account

1278 Views
6 replies
0 likes

I am paying for two subscriptions

PlanFree/PremiumCountryNorway My Question or IssueHi! Spotify has been charging for two accounts, my old one, and my new. I can't get into my old, since I don't remeber the password, and I don't know the password to the connected email. The account i...

arenolen
Regular
Plan Free/Premium Country Norway My Question or Issue Hi! Spotify has been charging for two accounts, my old one, and my new. I can't get into my old, since I don'...
2021-06-13 3:10:45 PM
2021-06-14 5:01:15 AM
Billy-J
Spotify Star
402 Views
1 replies
0 likes
Subscription

402 Views
1 replies
0 likes

Can't log into spotify

PlanFreeCountryUSA My Question or IssueI made a new account recently, but got signed out somehow, so I tried to sign into it on my chromebook with my email. A red box appeared saying "Incorrect username or password." I thought I might have forgotten ...

Mik15
Visitor
Plan Free Country USA My Question or Issue I made a new account recently, but got signed out somehow, so I tried to sign into it on my chromebook with my email. A red box appeared s...
2021-06-14 2:03:17 AM
2021-06-14 2:20:26 AM
andybae3
Visitor
673 Views
1 replies
0 likes
Account
Login

673 Views
1 replies
0 likes

Solved!!Superuser Contribution Weird numbers and letters in username

Hey everybody, my account username is consist of a lot of different numbers and letters, how can i fix it? I didnt connect my profile to facebook, so i dont know what is the problemThank you

Tony43
Newbie
Hey everybody, my account username is consist of a lot of different numbers and letters, how can i fix it? I didnt connect my profile to facebook, so i dont know what is the problem Th...
2018-06-27 12:42:35 AM
2021-06-13 2:04:46 PM
Jeremy
Spotify Legend
43738 Views
3 replies
0 likes

43738 Views
3 replies
0 likes

Superuser Contribution Can't change country from Saudi Arabia to Philippines

I've noticed that podcasts aren't available in spotify saudi arabia and wanted to change the country to philippines since i've moved to the philippines. but for some reason when I go to update the plan and change the country to philippines, it doesn'...

Screen Shot 2021-06-05 at 5.28.48 PM.png

flufflingly
Visitor
I've noticed that podcasts aren't available in spotify saudi arabia and wanted to change the country to philippines since i've moved to the philippines. but for some reason when I go to update the pl...
2021-06-05 11:31:57 AM
2021-06-12 1:13:03 AM
Novy
Moderator
534 Views
3 replies
1 likes
Account

534 Views
3 replies
1 likes

Has my account been deleted for no reason at all?

PlanFreeCountryItalyDeviceXiaomi Mi 9TOperating SystemWindows 10 My Question or IssueEver since this morning, I lost all access to my Spotify account from all devices for no reason at all. I even tried to ask for a password reset, but I received no m...

pierz
Visitor
...o reason at all. I even tried to ask for a password reset, but I received no mail whatsoever: even though my public profile page is still accessible, I have no way to log in. What it looks like t...
2021-04-16 7:17:44 PM
2021-06-11 11:10:12 PM
silas21
Music Fan
3008 Views
2 replies
3 likes
Account
Login

3008 Views
2 replies
3 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Accounts

Forum Posts