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So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
88991 Views
9 replies
2 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
759374 Views
18 replies
29 likes
Hello!Earlier tonight when I was going to listen to some music spotify asked me if I wanted to join an active session, it got me confused and I joined, and I can see someone listening to music right now in "main bedroom" with the cast icon.And it say...
Hello! Earlier tonight when I was going to listen to some music spotify asked me if I wanted to join an active session, it got me confused and I joined, and I can see someone listening to ...
Moderator
7526 Views
8 replies
0 likes
I have been hacked by a scammer that emailed me asking for money in exchange to stop hacking me. I asked your help but you didn't help me and you are no longer replying to my emails. YOU ARE LETTING HIM AWAY WITH MY PERSONAL INFO AND MY CARD. YOU COU...
I have been hacked by a scammer that emailed me asking for money in exchange to stop hacking me. I asked your help but you didn't help me and you are no longer replying to my emails. YOU ARE...
Spotify Star
885 Views
2 replies
1 likes
Today, while listening to Mac Miller, my account was hacked (mainly password was changed). Unfortunately, I don't have access of the email linked to it nor remember how it goes at all. I contacted Spotify twice and they haven't gave me a good respons...
Today, while listening to Mac Miller, my account was hacked (mainly password was changed). Unfortunately, I don't have access of the email linked to it nor remember how it goes at all. I contacted Sp...
Casual Listener
2108 Views
5 replies
0 likes
Hi, please help to discontinue the subscription for the payment $14.99. Reference number P19DC86E0D Stockholm.sorry I don’t remember which email address this account was attached to. regards,Angelina021-839308
Hi, please help to discontinue the subscription for the payment $14.99. Reference number P19DC86E0D Stockholm. sorry I don’t remember which email address this account was attached to. regar...
Moderator
857 Views
1 replies
0 likes
PlanFreeCountry Device Operating System Android, Windows 10 My Question or IssueLately my account seems to be hacked, so I changed the email and password of the account and I also deleted my Facebook account to which my Spotify account was attached, ...
Plan Free Country Device Operating System Android, Windows 10 My Question or Issue Lately my account seems to be hacked, so I changed the email an...
Moderator
379 Views
1 replies
0 likes
Hello!I live in Greece.I have the Spotify Premium Duo plan running on a Desktop computer with Windows 10 Home.Some years ago I uploaded an album of mine on Spotify.Now I want to change the artist pic. I see that I have to log in as an artist. The onl...
Hello! I live in Greece. I have the Spotify Premium Duo plan running on a Desktop computer with Windows 10 Home. Some years ago I uploaded an album of mine on Spotify. Now I want to change the ar...
Casual Listener
990 Views
2 replies
0 likes
I have a premium account and I noticed in the last email with recommended concerts for me, that they were all based on a city I lived in from 2018 to 2020. I would like to change this to my current location but the help pages like https://support.spo...
I have a premium account and I noticed in the last email with recommended concerts for me, that they were all based on a city I lived in from 2018 to 2020. I would like to change this to my current l...
Casual Listener
40280 Views
13 replies
6 likes
Can't log in because i'm "offline"None of the answers in the other forums work and i Can't keep on deleting and downloading playlists again and again. The suggested answers dont work! PlanPremiumCountrySouth AfricaDeviceSamsung Galaxy S10+Operating S...
Can't log in because i'm "offline" None of the answers in the other forums work and i Can't keep on deleting and downloading playlists again and again. The suggested answers dont work! Plan ...
Moderator
809 Views
3 replies
1 likes
My Question or IssueHi, im from Chile and i had never leave the country. But my account days its from the USA. Due to thus problem, im not able to join the family plan of mu house, it says im not in the same country as they are (but i am).please help...
My Question or Issue Hi, im from Chile and i had never leave the country. But my account days its from the USA. Due to thus problem, im not able to join the family plan of mu house, ...
Moderator
806 Views
1 replies
0 likes
Plan: PremiumCountry: Spain I want to change my payment method (and country if possible) but when I sign into my account I see no Plan button or any payment options. It seems that not all the info is available or loaded. Screenshot attached.
Plan: Premium Country: Spain I want to change my payment method (and country if possible) but when I sign into my account I see no Plan button or any payment options. It seems that no...
Spotify Star
546 Views
1 replies
0 likes
Plan: FreeCountry: United StatesPlaylists: 40Total Playlist Followers: 7500 Device(iPhone X)Operating System(iOS 10) My Question or IssueI don't have the ability to upload Playlist Artwork or Titles anymore. Spotify removed my artwork because they ha...
Plan: Free Country: United States Playlists: 40 Total Playlist Followers: 7500 Device (iPhone X) Operating System (iOS 10) My Question or Issue I don't have the abi...
Regular
562 Views
1 replies
0 likes
Hi, I want to change my date of birth on Spotify as it's inaccurate, but the option is greyed out on the website where I edit my details.
Hi, I want to change my date of birth on Spotify as it's inaccurate, but the option is greyed out on the website where I edit my details.
Community Legend
1697 Views
3 replies
0 likes
I had one account (and one mail adress) since 2010 and have two username over that account. I couldnt merge them over years. Unfortunately, I accidentally bought the premium account for the username that I don't use. As a matter of fact, it wasn't my...
I had one account (and one mail adress) since 2010 and have two username over that account. I couldnt merge them over years. Unfortunately, I accidentally bought the premium account for the ...
Spotify Star
480 Views
1 replies
0 likes
I have my listening activity enabled for my friends to see (we both follow each other). I noticed that someone new started following me. Can they also see my listening activity? Or will they see my listening activity only if I follow them back?
I have my listening activity enabled for my friends to see (we both follow each other). I noticed that someone new started following me. Can they also see my listening activity? Or will they see my l...
Community Legend
44048 Views
1 replies
0 likes
HiSo I wanted to change my username and the only option that makes sense is to create a new account I guess.So my question is: I saw you can contact spotify for them to transfer your playlists, but will my "interests" stay the same? For example Daily...
Hi👋 So I wanted to change my username and the only option that makes sense is to create a new account I guess. So my question is: I saw you can contact spotify for them to transfer your playlists,...
Spotify Legend
590 Views
1 replies
0 likes
PlanPremium DuoCountrySwedenDeviceOnePlus NordOperating SystemAndroid 11 My Question or IssueWe had a working Premium Duo subscription, but then there was a payment issue and the plan reverted to free. When I reactivated Duo, my wife is told when she...
Plan Premium Duo Country Sweden Device OnePlus Nord Operating System Android 11 My Question or Issue We had a working Premium Duo subscription, but then there was a payment issue and...
Moderator
1130 Views
3 replies
0 likes
I have had a premium account for several years. I upgraded to a family plan a little over a year ago. I recently had an issue with my credit card and got a new number. I forgot to change that on Spotify. Spotify notified me, and I fixed the payment i...
I have had a premium account for several years. I upgraded to a family plan a little over a year ago. I recently had an issue with my credit card and got a new number. I forgot to change that on Spot...
Moderator
1540 Views
10 replies
0 likes
PlanPremiumCountryEcuadorDeviceI Phone 7/ Thinkpad laptop My Question or IssueThere are some songs that I've been listening non stop this month and somehow they do not appear on my list of top tracks at all, meanwhile songs that I've listened one or ...
Plan Premium Country Ecuador Device I Phone 7/ Thinkpad laptop My Question or Issue There are some songs that I've been listening non stop this month and somehow they do not ap...
316 Views
0 replies
0 likes
I want to make it possible to listen to music on a private session and it not show up on my Spotify wrapped. For example children's music is often played on my Spotify account and I would prefer that there is songs and artists I actually listen to on...
I want to make it possible to listen to music on a private session and it not show up on my Spotify wrapped. For example children's music is often played on my Spotify account and I would prefer that...
Moderator
2984 Views
1 replies
3 likes
My account was recently suspended and I am not sure as to why. Whenever I message customer service the frontline staff say they cannot help me, the escalation/specialty staff say there is nothing they can do and end the chat on me. They also are not ...
My account was recently suspended and I am not sure as to why. Whenever I message customer service the frontline staff say they cannot help me, the escalation/specialty staff say there is nothing the...
Composer
874 Views
2 replies
1 likes
