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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

81553 Views

9 replies

2 likes

Account
Login
  • 81553 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

656646 Views

13 replies

4 likes

Account
  • 656646 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

737719 Views

18 replies

29 likes

  • 737719 Views
  • 18 replies
  • 29 likes

Spotify family

I upgraded to family and the people I invite are not able to log in with the link provided

Newbie

I upgraded to family and the people I invite are not able to log in with the link provided

OviiiOne

Community Legend

317 Views

2 replies

0 likes

Login
  • 317 Views
  • 2 replies
  • 0 likes

General question

Hi there! Is there some way for me to help spotify putting new hits to their playlists? If I could create playlists in Spotify's name

Community Legend

Hi there! Is there some way for me to help spotify putting new hits to their playlists? If I could create playlists in Spotify's name

190 Views

0 replies

0 likes

Other
  • 190 Views
  • 0 replies
  • 0 likes

Gifting Spotify

I am a Spotify member through PlayStation network. I've been trying to send someone a 3 month subscription to Spotify but I can't get past the purchase screen.

Newbie

I am a Spotify member through PlayStation network. I've been trying to send someone a 3 month subscription to Spotify but I can't get past the purchase screen.

172 Views

0 replies

0 likes

Subscription
  • 172 Views
  • 0 replies
  • 0 likes

Why was I dropped from the Student Discount?

Hello, I have been on the student discount for several months now but this past month I was dropped and charged the full amount. Can anyone tell me why? I am still an enrolled student at a US college. Please advise on how to get my student discount b...

Newbie

Hello, I have been on the student discount for several months now but this past month I was dropped and charged the full amount. Can anyone tell me why? I am still an enrolled student at a US college...

177 Views

0 replies

0 likes

Subscription
  • 177 Views
  • 0 replies
  • 0 likes

Solved!! Change my subscription payment date

hi everyone. My question is really simple.I do the payment monthly on the 20th. The situation is that I need to cancel my card and I have to make the payment right now, today. Is there a way that I can make my payment before the scheduled payment day...

Roadie

hi everyone. My question is really simple. I do the payment monthly on the 20th. The situation is that I need to cancel my card and I have to make the payment right now, today.   Is there a w...

Astame

Community Legend

548 Views

3 replies

0 likes

Account
Subscription
  • 548 Views
  • 3 replies
  • 0 likes

Solved!! Unable to upgrade to family - payment provider is having a bad day

I'm unable to change from Premium to Family - getting 'payment provider is having a bad day'. Changing to PayPal, updating my card or adding a new card give the same error. What do I do?

Casual Listener

I'm unable to change from Premium to Family - getting 'payment provider is having a bad day'. Changing to PayPal, updating my card or adding a new card give the same error. What do I do?

psxc

Casual Listener

480 Views

3 replies

0 likes

Premium
Subscription
  • 480 Views
  • 3 replies
  • 0 likes

Change account type

Hello,I would like to transfer my Facebook Spotify account to a non-Facebook account. Does anybody know how. I haven't got the new account yet.Or does anybody know how to change the email-address of a Facebook account.Thank you

Newbie

Hello, I would like to transfer my Facebook Spotify account to a non-Facebook account. Does anybody know how. I haven't got the new account yet. Or does anybody know how to change the email-address...

Astame

Community Legend

1304 Views

1 replies

0 likes

Account
Free
Login
Premium
  • 1304 Views
  • 1 replies
  • 0 likes

Offline Streaming

I am a premium member now but I am wondering if I were to return to the free version would I still have my playlists? And because I have made playlists can I still listen to them offline?

Newbie

I am a premium member now but I am wondering if I were to return to the free version would I still have my playlists? And because I have made playlists can I still listen to them offline?

KatesHere

Community Legend

239 Views

1 replies

0 likes

  • 239 Views
  • 1 replies
  • 0 likes

Someone else's facebook is connected to my premium

So a few months ago my phone company offered me a free year of spotify premium. They sent me a link to download the application with my promotion code. When i logged in, it immediatly opened facebook and connected my account to the facebook that was ...

Newbie

So a few months ago my phone company offered me a free year of spotify premium. They sent me a link to download the application with my promotion code. When i logged in, it immediatly opened facebook...

Astame

Community Legend

537 Views

1 replies

0 likes

Account
Premium
  • 537 Views
  • 1 replies
  • 0 likes

Amex card - not enough space for 4 digit security number

Spotify just invited me to change my payment method, and offers American Express as a card option. However, the field for the 4 digit security code only accepts 3 digits. I am therefore unable to use my American Express card for payment. Does anyone ...

Newbie

Spotify just invited me to change my payment method, and offers American Express as a card option. However, the field for the 4 digit security code only accepts 3 digits.   I am therefore unab...

tpfx

Casual Listener

2732 Views

2 replies

2 likes

Premium
Security
Subscription
  • 2732 Views
  • 2 replies
  • 2 likes

Tendre que pagar algo que no estoy usando multiplicado por 5, me parese una estafa!!!!

Hace aproximadamente dos semanas intente contratar spotify premium, pero lo que obtuve fue sólo un mal rato, quise obtener el servicio con mi tarjeta de crédito vía internet, y sin embargo me cobraron 5 veses la suscripción pero jamás obtuve el servi...

Newbie

Hace aproximadamente dos semanas intente contratar spotify premium, pero lo que obtuve fue sólo un mal rato, quise obtener el servicio con mi tarjeta de crédito vía internet, y sin embargo me cobraro...

adax1984

Newbie

240 Views

2 replies

0 likes

Account
Premium
  • 240 Views
  • 2 replies
  • 0 likes

Help! Need to deactivate old FB but spotify is attached to it.

So I want to know if I can switch facebook accounts on Spotify. When I got spotify a few years back, I signed up with my facebook I used all the time. Now I can't use that facebook because I have a stalker issue. I want to deactivate that facebook, b...

Newbie

So I want to know if I can switch facebook accounts on Spotify. When I got spotify a few years back, I signed up with my facebook I used all the time. Now I can't use that facebook because I have a s...

Astame

Community Legend

277 Views

1 replies

0 likes

Account
  • 277 Views
  • 1 replies
  • 0 likes

Solved!! Cargo a tarjeta y no tengo premium

Hace unas horas intente pagar spotify premium con tarjeta de credito, volvio ha aparecerme el mismo mensaje de error que hace ya casí un año, "Ups, parece que tu tarjeta o proveedor"...etcA lo que me rendi al primer intento, despues de un rato se hiz...

Casual Listener

Hace unas horas intente pagar spotify premium con tarjeta de credito, volvio ha aparecerme el mismo mensaje de error que hace ya casí un año, "Ups, parece que tu tarjeta o proveedor"...etc A lo qu...

osornios

Spotify Star

3081 Views

26 replies

2 likes

Account
Premium
Subscription
  • 3081 Views
  • 26 replies
  • 2 likes

Buy with PaySafeCard?

Hi!I will buy Premium with PaySafeCard (Germany), but i don't can? I know, 1 month ago, it works, but jet i can't buy Premium with PaySafeCard?Only with PayPal, Klarna, Mobilephone, Creditcard and debit..Is PaySafeCard removed? Btw. Sry for my bad en...

Newbie

Hi! I will buy Premium with PaySafeCard (Germany), but i don't can?  I know, 1 month ago, it works, but jet i can't buy Premium with PaySafeCard? Only with PayPal, Klarna, Mobilephone, Credit...

395 Views

0 replies

0 likes

Account
Premium
  • 395 Views
  • 0 replies
  • 0 likes

Cancelled Premium - Still Charged

I've tried cancelling my Spotify Premium twice and was still charged for 2 extra months after I cancelled. I've e-mailed 2 times already through the "Contact Form", with no responses to my issue, and no reimbursments. Is there any way to get a respon...

Newbie

I've tried cancelling my Spotify Premium twice and was still charged for 2 extra months after I cancelled. I've e-mailed 2 times already through the "Contact Form", with no responses to my issue, and...

144 Views

0 replies

0 likes

Other
Premium
Subscription
  • 144 Views
  • 0 replies
  • 0 likes

This song is not available

I am not able to play some songs on spotify. I will click a song and i get a notification that says "This song is not available. If you have the file on your computer you can import it". But if I move the same song into my "Starred" playlist, and I p...

Casual Listener

I am not able to play some songs on spotify. I will click a song and i get a notification that says "This song is not available. If you have the file on your computer you can import it".  B...

Justin41

Casual Listener

227 Views

1 replies

0 likes

Free
Other
Unlimited
  • 227 Views
  • 1 replies
  • 0 likes

Premium offer for 3 months

Hi,I took the offer today of having premium for 3 months for only 6.99. How come it is still telling me that I will be charged on 16/07/2016 by another 6.99????

Newbie

Hi, I took the offer today of having premium for 3 months for only 6.99. How come it is still telling me that I will be charged on 16/07/2016 by another 6.99???? 

gauri234

Casual Listener

336 Views

1 replies

1 likes

Premium
  • 336 Views
  • 1 replies
  • 1 likes

Vodafone premium spotify

Hello i have a premium spotify this account gift from vodafone red but i missed this account information 1 month ago i dont remember email or password can you find my account with personal information but i have some account two account i can access ...

Newbie

Hello i have a premium spotify this account gift from vodafone red but i missed this account information 1 month ago i dont remember email or password can you find my account with personal informatio...

168 Views

0 replies

0 likes

Account
  • 168 Views
  • 0 replies
  • 0 likes

Switching Vodafone Subscription to Premium Family

Hello, My Vodafone Premium subscription ended yesterday and I'm trying to register to my partners Premium Family subscription but Spotify is still telling me I have a subscription with Vodafone. I have tried to register a new account but it is tellin...

Newbie

Hello,   My Vodafone Premium subscription ended yesterday and I'm trying to register to my partners Premium Family subscription but Spotify is still telling me I have a subscription with Vodaf...

269 Views

0 replies

0 likes

Other
Premium
Subscription
  • 269 Views
  • 0 replies
  • 0 likes

Unsubscribe local official account on Browse section

As title. I don't know how to do it. There're always some playlists in Browse Created by:spotify(yourcountry). I don't want that playlist shows up in Browse. How can I do it?

Newbie

As title. I don't know how to do it. There're always some playlists in Browse Created by:spotify(yourcountry). I don't want that playlist shows up in Browse. How can I do it?

146 Views

0 replies

0 likes

Account
Premium
Subscription
  • 146 Views
  • 0 replies
  • 0 likes