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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1556 Views
  • 0 replies
  • 7 likes
  • Security
  • 1556 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445606 Views
  • 970 replies
  • 108 likes
  • Account
  • 445606 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1198919 Views
  • 119 replies
  • 116 likes
  • Account
  • 1198919 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 108209 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108209 Views
  • 70 replies
  • 11 likes

No puedo pagar premium en itunes/ I can't pay my premium account in iTunes

Hola!Mi problema es que antes podía pagar Spotify Premium con mi credito de la tarjeta iTunes, pero ya no puedo hacerlo de nuevo. ¿Saben si esta opción ya no existe? ¿O qué puedo hacer? Gracias!--------------------------------------------------------...

  • Newbie
  • Hola! Mi problema es que antes podía pagar Spotify Premium con mi credito de la tarjeta iTunes, pero ya no puedo hacerlo de nuevo. ¿Saben si esta opción ya no existe? ¿O qué puedo hacer? Gracias! -...
  • osornios
  • Spotify Star
  • 180 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 180 Views
  • 1 replies
  • 0 likes

Logging in issues spotify

Hi all, I have an issue with my Spotify premium account which I can't solve. I disconnected my account from facebook a year ago. Somehow, today, I am no longer able to connect via my username and password but I need to connect with Facebook. Next to ...

  • Casual Listener
  • Hi all,   I have an issue with my Spotify premium account which I can't solve. I disconnected my account from facebook a year ago. Somehow, today, I am no longer able to connect via my usernam...
  • osornios
  • Spotify Star
  • 364 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Premium
  • 364 Views
  • 4 replies
  • 0 likes

Pague premium familia y no puedo activar la cuenta

acabo de Pagar mi Cuenta y no me Aparece para invitarla NI TAMPOCO mi Spotify Premium

  • Newbie
  • acabo de Pagar mi Cuenta y no me Aparece para invitarla NI TAMPOCO mi Spotify Premium
  • osornios
  • Spotify Star
  • 243 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
  • 243 Views
  • 1 replies
  • 0 likes

Paid for premium and can't log into account

I paid for family plan and now I can't log into my account I have done the delete the app and re install already.

  • Newbie
  • I paid for family plan and now I can't log into my account I have done the delete the app and re install already.
  • osornios
  • Spotify Star
  • 172 Views
  • 1 replies
  • 0 likes
  • Account
  • 172 Views
  • 1 replies
  • 0 likes

Not getting premium ???

I've paid for the 3 months for 0.99 but I'm not receiving it , I do have 2 accounts so I tried fixing it by adding the e-mail that I paid for the premium with to my Facebook account so that I could combine both accounts. However this did not work so ...

  • Newbie
  • I've paid for the 3 months for 0.99 but I'm not receiving it , I do have 2 accounts so I tried fixing it by adding the e-mail that I paid for the premium with to my Facebook account so that I could c...
  • osornios
  • Spotify Star
  • 152 Views
  • 1 replies
  • 0 likes
  • Premium
  • 152 Views
  • 1 replies
  • 0 likes

Solved!! Payment Problems

Hello,We currently pay subscriptions via Paypal but I want to change this to be paid by credit card. We have 8 accounts in total and when I try to change the payment method an error appears everytime. I have contacted our credit card issuing bank and...

  • Regular
  • Hello, We currently pay subscriptions via Paypal but I want to change this to be paid by credit card.  We have 8 accounts in total and when I try to change the payment method an error appears e...
  • jast55a
  • Newbie
  • 566 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 566 Views
  • 5 replies
  • 0 likes

family and payment

I recently got Spotify family, added the people I wanted there, but one of them got charged for a premium subscription a few days ago.. So I wonder if there's any possibility to get a refund, since I just payed for the family subscription.. I also wo...

  • Newbie
  • I recently got Spotify family, added the people I wanted there, but one of them got charged for a premium subscription a few days ago.. So I wonder if there's any possibility to get a refund, since I...
  • Astame
  • Community Legend
  • 215 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 215 Views
  • 1 replies
  • 0 likes

Solved!! No puedo loguearme con mi usuario de Facebook

AYUDA!! Tuve que desinstalar de mi iphone spotify y cuando volví a instalarlo quiero volver a loguearme con mi cuenta de FB y me indica que ya autorice la cuenta anteriormente y no me deja continuar. Desasocie Spotify de mi cuenta de FB cambie la con...

  • Casual Listener
  • AYUDA!! Tuve que desinstalar de mi iphone spotify y cuando volví a instalarlo quiero volver a loguearme con mi cuenta de FB y me indica que ya autorice la cuenta anteriormente y no me deja continuar....
  • osornios
  • Spotify Star
  • 467 Views
  • 3 replies
  • 0 likes
  • Login
    Premium
  • 467 Views
  • 3 replies
  • 0 likes

Wrong username linked to cell number through Rogers

I stupidly linked my husbands username/password to my sons cell number, now I can't seem to figure out how to fix it. Now I can't fix my husbands account as his username is linked to my son. aaahhh can anyone help?Rogers was NO help when I tried the ...

  • Newbie
  • I stupidly linked my husbands username/password to my sons cell number, now I can't seem to figure out how to fix it. Now I can't fix my husbands account as his username is linked to my son.  aa...
  • Astame
  • Community Legend
  • 169 Views
  • 1 replies
  • 0 likes
  • Login
    Subscription
  • 169 Views
  • 1 replies
  • 0 likes

Solved!! Change Bank Account Direct Debit - got charged full month

Hi there, I wanted to update my bank account, to change my direct debit. It had the text that it'd charge the 0.01 and it actually charged a full month which wasn't returned. My bad too, for thinking the 9.99 would surely be an error, so I shouldn't ...

  • Casual Listener
  • Hi there,   I wanted to update my bank account, to change my direct debit. It had the text that it'd charge the 0.01 and it actually charged a full month which wasn't returned. My bad too, for...
  • osornios
  • Spotify Star
  • 513 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 513 Views
  • 3 replies
  • 0 likes

Can't log in with Facebook

Like many people, I'm having trouble logging in with Facebook. I only use the web player at play.spotify.com on my computer. I've read several threads and nothing seems to work for me. Please help.

  • Visitor
  • Like many people, I'm having trouble logging in with Facebook. I only use the web player at play.spotify.com on my computer. I've read several threads and nothing seems to work for me. Please help.
  • osornios
  • Spotify Star
  • 291 Views
  • 3 replies
  • 0 likes
  • Login
  • 291 Views
  • 3 replies
  • 0 likes

Can't change my region from usa to canada

Had an account in the USA, now back in Canada and want to get premium and can't because the region won't change to canada so it says invalid postal code for my payment.

  • Newbie
  • Had an account in the USA, now back in Canada and want to get premium and can't because the region won't change to canada so it says invalid postal code for my payment.
  • Astame
  • Community Legend
  • 180 Views
  • 1 replies
  • 0 likes
  • Premium
  • 180 Views
  • 1 replies
  • 0 likes

imposible to pay premium for family . I tried with three different credit cards and did not work

First i choosed a 1 month trial for premium for family and I have add other new account to it. But after one week it change to free seesion with advertisement. Then I have tried to updated my account to premium family paying with three diferent credi...

  • Newbie
  • First i choosed a 1 month trial for premium for family and I have add other new account to it. But after one week it change to free seesion with advertisement. Then I have tried to updated my account...
  • Astame
  • Community Legend
  • 163 Views
  • 1 replies
  • 0 likes
  • Premium
  • 163 Views
  • 1 replies
  • 0 likes

Solved!! Wife's Spotify account's country is incorrect and can't join my Family Account!

Hi, My wife and myself have recently moved from Malta to Spain. Upon changing all our active subscriptions to reflect this, I noticed the Family subscription and opted for that. I have set this up on my account (this one) and got her to cancel her su...

  • Casual Listener
  • Hi,   My wife and myself have recently moved from Malta to Spain.   Upon changing all our active subscriptions to reflect this, I noticed the Family subscription and opted for that. I h...
  • qtsohg
  • Casual Listener
  • 693 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 693 Views
  • 3 replies
  • 0 likes

Solved!! Is this really where I have to come to report fraud?

Noticed I'd been charged £14.99, rather than £9.99 this month.Then noticed I seem to have a family account active with:&listed as being "in my family". They aren't.Password reset and all that, and just off to paypal to reject the payment. *Surely* th...

  • Casual Listener
  • Noticed I'd been charged £14.99, rather than £9.99 this month. Then noticed I seem to have a family account active with: <snip email> & <snip email> listed as being "in my family...
  • goldcd
  • Casual Listener
  • 880 Views
  • 2 replies
  • 0 likes
  • Windows
  • 880 Views
  • 2 replies
  • 0 likes

I canno change country in my settings.

I am sitizen ofUkraine. But when I was registering, i was in working trip in Poland. So spotify for some reasone decide that I am polish, what is not true. Now I back to ukraine and want to loggin to my account. But it gives me an error that my 'coun...

  • Casual Listener
  • I am sitizen ofUkraine. But when I was registering, i was in working trip in Poland. So spotify for some reasone decide that I am polish, what is not true. Now I back to ukraine and want to loggin to...
  • Stevienixxx666
  • Newbie
  • 359 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 359 Views
  • 2 replies
  • 0 likes

Can't log in on mobile nor the windows app

I've just changed the password of my account and now won´t allow me to log in on the mobile nor the pc app, buen when I try to log in on the internet browser it logs in, so i don't know what to do 'cuz i dont want to log in using facebook.

  • Newbie
  • I've just changed the password of my account and now won´t allow me to log in on the mobile nor the pc app, buen when I try to log in on the internet browser it logs in, so i don't know what to do 'c...
  • Alejandro_C
  • Spotify Legend
  • 177 Views
  • 1 replies
  • 0 likes
  • Login
  • 177 Views
  • 1 replies
  • 0 likes

two accounts copying playlists

I have two facebook accounts and I want to switch my spotify account over to my other facebook account so I can deactivate my other fb account. How do I transfer my current spotify account to my other fb account?

  • Newbie
  • I have two facebook accounts and I want to switch my spotify account over to my other facebook account so I can deactivate my other fb account. How do I transfer my current spotify account to my othe...
  • RachelPaiva
  • Casual Listener
  • 369 Views
  • 2 replies
  • 1 likes
  • Account
  • 369 Views
  • 2 replies
  • 1 likes

I pay for premium spotify but in the web says free suscription

I am from Argentina and I am paing for premium suscrpition. Today I enter to change it to the family plan and in mi account says that i am not paying. Why? I do not want to pay it again beacuase maybe it will chargeed it both times.

  • Newbie
  • I am from Argentina and I am paing for premium suscrpition. Today I enter to change it to the family plan and in mi account says that i am not paying. Why? I do not want to pay it again beacuase mayb...
  • emirandrw
  • Music Fan
  • 253 Views
  • 1 replies
  • 0 likes
  • Premium
  • 253 Views
  • 1 replies
  • 0 likes

Unexplainable 12.99 EUR bill every month

Hey. I get billed 12.99 EUR every month, but I don't know why. I currently have Spotify Free, and therefore should pay nothing at all. Unless there's an other account attached to my credit card, of course. Could you guys help me finding that out? I s...

  • Casual Listener
  • Hey. I get billed 12.99 EUR every month, but I don't know why. I currently have Spotify Free, and therefore should pay nothing at all. Unless there's an other account attached to my credit card,...
  • Maxim
  • Spotify Star
  • 303 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 303 Views
  • 3 replies
  • 0 likes