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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
76888 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
95128 Views
9 replies
2 likes
Hello everyone I'm trying to change country from Canada to the UK. I follow the recommended method (updating my credit card details to my UK credit card). However, whenever I enter my UK credit card details I get "Oops! Something went wrong, please t...
Hello everyone I'm trying to change country from Canada to the UK. I follow the recommended method (updating my credit card details to my UK credit card). However, whenever I enter my UK cre...
Spotify Star
456 Views
3 replies
0 likes
Bonjour, J'ai un abonnement téléphonique Bouygues incluant l'option Spotify premium. Mon compte Spotify ayant été syncroniqé avec mon ancien compte facebook qui n'existe plus aujourd'hui je n'ai plus d'accès à cet abonnement, comment puis-je faire, s...
Bonjour, J'ai un abonnement téléphonique Bouygues incluant l'option Spotify premium. Mon compte Spotify ayant été syncroniqé avec mon ancien compte facebook qui n'existe plus aujour...
Spotify Star
388 Views
3 replies
0 likes
Hi there. I had attempted to cancel my subrscription to spotify two months ago but am still receiving monthly charges for the past two months. I haven't used it since I tried to cancel it. How do I get properly refunded? Thanks.
Hi there. I had attempted to cancel my subrscription to spotify two months ago but am still receiving monthly charges for the past two months. I haven't used it since I tried to cancel it. How do I g...
Spotify Star
233 Views
1 replies
0 likes
If I pay the month, what happen with the first month free? or am I paying the second month ?
If I pay the month, what happen with the first month free? or am I paying the second month ?
Spotify Star
384 Views
3 replies
0 likes
Hola,He estado varios años pagando a través de movistar mi cuenta premium, y ahora voy a cambiarme a otra compañía telefónica, por lo que pagará spotify directamente ¿ sabéis si mis listas permanecen asociadas a mi usuario o si por el contrario, las ...
Hola, He estado varios años pagando a través de movistar mi cuenta premium, y ahora voy a cambiarme a otra compañía telefónica, por lo que pagará spotify directamente ¿ sabéis si mis listas permanec...
Spotify Star
201 Views
1 replies
0 likes
I used to have my spotify preimium paid by my cellphone service, but I change companies and (As expected) the service cut off my subscription. So I'm trying to subscribe with my credit card but I get stuck in the page attached. It just keeps loading ...
I used to have my spotify preimium paid by my cellphone service, but I change companies and (As expected) the service cut off my subscription. So I'm trying to subscribe with my credit card but ...
Casual Listener
616 Views
2 replies
2 likes
Since I registered my Spotify account by logging into Facebook in the very beginning, I assume that the so-called device password is what actually enables people to continue using Spotify if they choose to temporarily disable their Facebook accounts....
Since I registered my Spotify account by logging into Facebook in the very beginning, I assume that the so-called device password is what actually enables people to continue using Spotify if they cho...
Newbie
413 Views
2 replies
1 likes
I've paid for my premium but it's saying I've still got free subscription
I've paid for my premium but it's saying I've still got free subscription
Spotify Star
316 Views
1 replies
0 likes
Hey, I am a Student Member from Germany, therefore the price per month is 4,99 EUR. But I noticed that Spotify charged me 9,99 EUR!? My account information says: "Dein Abonnement wird automatisch am 03.08.16 zu einem Preis von 4,99 € erneuert." So ho...
Hey, I am a Student Member from Germany, therefore the price per month is 4,99 EUR. But I noticed that Spotify charged me 9,99 EUR!? My account information says: "Dein Abonnement wi...
Music Fan
224 Views
1 replies
0 likes
in norway just over a month ago you advertised that if you bought one month now, get two or three for free. i got charged the next month. why?
in norway just over a month ago you advertised that if you bought one month now, get two or three for free. i got charged the next month. why?
Roadie
232 Views
1 replies
0 likes
Spotify familyMe and my sisters live in the same house, but my address is in another place. Can I still invite them to family?
Spotify family Me and my sisters live in the same house, but my address is in another place. Can I still invite them to family?
Music Fan
247 Views
1 replies
0 likes
TL;DR : Is there a way for me to 1. Unlink all of the devices (including PS4 and mobile) and 2. remove all my payment info, to not pay for the premium incase I will get hijacked in future? Thank you. Here is a pre-history -I linked my credit card to ...
TL;DR : Is there a way for me to 1. Unlink all of the devices (including PS4 and mobile) and 2. remove all my payment info, to not pay for the premium incase I will get hijacked in future? Thank...
Music Fan
1128 Views
1 replies
0 likes
I don't know why, I can't see my music on Facebook. It won't post the songs I've played to Facebook. Normally, it's automatic and I have "show activity" turned on. Can you help me?
I don't know why, I can't see my music on Facebook. It won't post the songs I've played to Facebook. Normally, it's automatic and I have "show activity" turned on. Can you help me?
Newbie
775 Views
4 replies
3 likes
Whenever I try to pay for premium or start a trial it says there is a problem contacting my card provider. There's nothing wrong with my card last time I checked and it works elsewhere. Really frustrating as I have no music offline and this has been ...
Whenever I try to pay for premium or start a trial it says there is a problem contacting my card provider. There's nothing wrong with my card last time I checked and it works elsewhere. Really frustr...
Casual Listener
478 Views
3 replies
2 likes
I have just signed up to Spotify Family and I am a little confused about something. Firstly, I listen to Spotify both on my Mac at home and on my phone when out and about. How can I listen to my playlist when mobile and still allow whoever is using t...
I have just signed up to Spotify Family and I am a little confused about something. Firstly, I listen to Spotify both on my Mac at home and on my phone when out and about. How can...
Community Legend
1166 Views
3 replies
0 likes
I've been invited to join our family account and I'm already a user : should be easy but I'm told I can't bescause I'm in a different country: i'm sitting opposite my husband at the kitchen table. What to do???
I've been invited to join our family account and I'm already a user : should be easy but I'm told I can't bescause I'm in a different country: i'm sitting opposite my husband at the kitchen table. Wh...
Roadie
323 Views
1 replies
0 likes
I use Spotify premium (germany), and wanted to update my account.I could change my emailaddress, password and ZIP-Code, but there is no option to change the username. Can someone help me? Thank you
I use Spotify premium (germany), and wanted to update my account. I could change my emailaddress, password and ZIP-Code, but there is no option to change the username. Can someone help me? Thank you
Roadie
243 Views
1 replies
0 likes
Second month that we have the family subscription. First i had the problem that i was banned from spotify. This month no premium on my cellphone. Tried everything. Reinstall, relogg. Nothing works. **bleep** is my problem this time? PS: my PC does ha...
Second month that we have the family subscription. First i had the problem that i was banned from spotify. This month no premium on my cellphone. Tried everything. Reinstall, relogg. Nothing works. *...
Regular
364 Views
4 replies
0 likes
I moved from Premium to Family plan last week.Now if I login to the admin pages my account and subscription show that I have the Spotify free account, this should be the Premium account.I do see the Family option and I can add and modify members.Beca...
I moved from Premium to Family plan last week. Now if I login to the admin pages my account and subscription show that I have the Spotify free account, this should be the Premium account. I do see ...
Casual Listener
1089 Views
2 replies
0 likes
I've had spotify premium for over a year now and paid full price. I got a new credit card and forgot to change my payment information, so spotify took me back to the free version. I figured since I'm in school I should use the student discount this t...
I've had spotify premium for over a year now and paid full price. I got a new credit card and forgot to change my payment information, so spotify took me back to the free version. I figured since I'm...
Community Legend
1211 Views
1 replies
0 likes
