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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9951 Views
  • 3 replies
  • 9 likes
  • Security
  • 9951 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ddongnyangi
  • Newbie
  • 496607 Views
  • 982 replies
  • 112 likes
  • Account
  • 496607 Views
  • 982 replies
  • 112 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1214122 Views
  • 119 replies
  • 117 likes
  • Account
  • 1214122 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122778 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122778 Views
  • 72 replies
  • 12 likes

How to unlink a facebook account and still use the same email for a new spotify account

Hi everyone, I need some kind a advice for my problem with my spotify account.At this moment , I log with my facebook account , but I prefer log with my personal email.The problem is I use the same email for facebook, and when i try Subcribe in spoti...

  • Visitor
  • Hi everyone, I need some kind a advice for my problem with my spotify account. At this moment , I log with my facebook account , but I prefer log with my personal email. The problem is I use th...
  • anjieeeeeeeeee
  • Roadie
  • 258 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 258 Views
  • 1 replies
  • 0 likes

help

I have a free subscription from rogers but am unable to get it. please help

  • Newbie
  • I have a free subscription from rogers but am unable to get it. please help
  • anjieeeeeeeeee
  • Roadie
  • 128 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 128 Views
  • 1 replies
  • 0 likes

Superuser Contribution I got premium but seems like free on PC, web and Android

I have just 1 spotify account and I bought spotify premium When I checked my bank account Spotify withdraw the price. But when ı try to log in on my phone or PC app. or web interface, my account seems like free.And also I cant see any bill on my acco...

  • Newbie
  • I have just 1 spotify account and I bought spotify premium When I checked my bank account Spotify withdraw the price. But when ı try to log in on my phone or PC app. or web interface, my account seem...
  • MaryC1
  • Spotify Legend
  • 196 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
  • 196 Views
  • 1 replies
  • 0 likes

Account blocked after upgrade to Family?

hi, last week we upgraded pur Premium account to Family. Because our subscription was just renewed and we just paid €9,99, we took back that payment after the successful payment of the €14,99. Now, I'm not able to sign in anymore (error 3). I'm 100% ...

  • Newbie
  • hi,   last week we upgraded pur Premium account to Family. Because our subscription was just renewed and we just paid €9,99, we took back that payment after the successful payment of the €14,9...
  • osornios
  • Spotify Star
  • 278 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 278 Views
  • 1 replies
  • 0 likes

No longer a student and unable to update subscription/payment details

When I signed up for Spotify Premium a few years ago I was a student and paying $4.99/month. The time has come to renew my subscription and I am no longer a student. When I go to update my payment information, after I put in my credit card info it ta...

  • Newbie
  • When I signed up for Spotify Premium a few years ago I was a student and paying $4.99/month. The time has come to renew my subscription and I am no longer a student. When I go to update my payment in...
  • Maxim
  • Spotify Star
  • 276 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 276 Views
  • 1 replies
  • 0 likes

daughter has setup an account using my bank details

My daughter has setup a spotify premium account using my bank details and student extra card. I havent a clue what email address was used or the username, I just seen the £4.99 come out of my account and from some digging found it was her. Is there a...

  • Newbie
  • My daughter has setup a spotify premium account using my bank details and student extra card. I havent a clue what email address was used or the username, I just seen the £4.99 come out of my account...
  • osornios
  • Spotify Star
  • 263 Views
  • 1 replies
  • 0 likes
  • Account
  • 263 Views
  • 1 replies
  • 0 likes

Disabled Account

My account was disabled and I can't log in to my account. When I try to log in it tells me that my username and password is incorrect and when I try to send change password link it tells me the email is not associated with an active spotify account. ...

  • Newbie
  • My account was disabled and I can't log in to my account. When I try to log in it tells me that my username and password is incorrect and when I try to send change password link it tells me the email...
  • osornios
  • Spotify Star
  • 207 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
    Unlimited
  • 207 Views
  • 1 replies
  • 0 likes

Deactivating my Facebook, account is linked

I need to deactivate my Facebook for work and my Spotify account is linked to it. I want to be able still use my account. I have a ton of playlists and don't want to lose them! I've written customer support and heard nothing back....

  • Casual Listener
  • I need to deactivate my Facebook for work and my Spotify account is linked to it. I want to be able still use my account. I have a ton of playlists and don't want to lose them! I've written customer ...
  • Maxim
  • Spotify Star
  • 257 Views
  • 3 replies
  • 0 likes
  • Account
  • 257 Views
  • 3 replies
  • 0 likes

deleting account

There doesn't seem to be an easy way of closing an account or deleting an account. I would like all my information removed and proof that it has been.

  • Visitor
  • There doesn't seem to be an easy way of closing an account or deleting an account. I would like all my information removed and proof that it has been.
  • MichaelW
  • Community Legend
  • 277 Views
  • 2 replies
  • 1 likes
  • Account
  • 277 Views
  • 2 replies
  • 1 likes

Solved!! Logging in

So i just downloaded and installed spotify because i couldnt get the music i wanted on amazon music. I have made multiple accounts, and it verifies and i click sign up, and then it just buffers. I go to sign up again, and it says that email is alread...

  • Newbie
  • So i just downloaded and installed spotify because i couldnt get the music i wanted on amazon music. I have made multiple accounts, and it verifies and i click sign up, and then it just buffers. I go...
  • osornios
  • Spotify Star
  • 321 Views
  • 1 replies
  • 0 likes
  • Account
  • 321 Views
  • 1 replies
  • 0 likes

Se cobraron tres meses y no tengo servicio

Intenté tres veces suscirbirme a premium y se cobraron las tres veces y no tengo servicio

  • Newbie
  • Intenté tres veces suscirbirme a premium y se cobraron las tres veces y no tengo servicio
  • osornios
  • Spotify Star
  • 463 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 463 Views
  • 1 replies
  • 0 likes

Spotify says I'm listening on iPhone 2..but I'm not?!?!

I was in the middle of playing my playlist and it kept telling me I'm listening on iPhone 2 but I'm sure I'm only logged onto my iPhone and laptop..HELP?!?

  • Newbie
  • I was in the middle of playing my playlist and it kept telling me I'm listening on iPhone 2 but I'm sure I'm only logged onto my iPhone and laptop..HELP?!?
  • osornios
  • Spotify Star
  • 556 Views
  • 1 replies
  • 0 likes
  • Other
  • 556 Views
  • 1 replies
  • 0 likes

changing email address on account to one that exists

Hello, I want to edit the email address via the profile that the account is attached to. Not letting me as this email address is attached to another user that has access to this account.

  • Newbie
  • Hello, I want to edit the email address via the profile  that the account is attached to.  Not letting me as this email address is attached to another user that has access to this account. ...
  • osornios
  • Spotify Star
  • 193 Views
  • 1 replies
  • 0 likes
  • Account
  • 193 Views
  • 1 replies
  • 0 likes

Using spotify without Facebook?

OK so I have a premium account with spotify. Normally, log in via facebook however I no longer want to use Facebook. I have discontinued the app with my Facebook account and the Facebook account is now deactivated. How do I log into my paid for premi...

  • Newbie
  • OK so I have a premium account with spotify. Normally, log in via facebook however I no longer want to use Facebook. I have discontinued the app with my Facebook account and the Facebook account is n...
  • osornios
  • Spotify Star
  • 233 Views
  • 1 replies
  • 0 likes
  • Login
  • 233 Views
  • 1 replies
  • 0 likes

Problemas con cuenta premium familiar

Hemos pagado una cuenta premium familiar y resulta que solo se ha activado en 2 correos. Los demás no les llega ningún tipo de correo para activar sus respectivas cuentas. Necesito ayuda. Muchas gracias

  • Newbie
  • Hemos pagado una cuenta premium familiar y resulta que solo se ha activado en 2 correos. Los demás no les llega ningún tipo de correo para activar sus respectivas cuentas. Necesito ayuda. Muchas grac...
  • osornios
  • Spotify Star
  • 471 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
  • 471 Views
  • 1 replies
  • 1 likes

Subscription will lapse 2 days; will my family stay connected?

Hi everyone! Me and the rest of my family love spoitify and I am the person who pays spotify. The problem is that I received Disability check on the 1st of last month instead of usually the 3rd due to a holiday causing me to receive my money earlier ...

  • Visitor
  • Hi everyone! Me and the rest of my family love spoitify and I am the person who pays spotify. The problem is that I received Disability check on the 1st of last month instead of usually the 3rd due t...
  • Maxim
  • Spotify Star
  • 195 Views
  • 1 replies
  • 1 likes
  • Premium
    Subscription
    Unlimited
  • 195 Views
  • 1 replies
  • 1 likes

Contraseña.

No encuentro forma de restablecer mi contraseña, porque no sé con qué correo electrónico me registré. ¿Hay alguna forma de saberlo?

  • Newbie
  • No encuentro forma de restablecer mi contraseña, porque no sé con qué correo electrónico me registré. ¿Hay alguna forma de saberlo?
  • osornios
  • Spotify Star
  • 188 Views
  • 1 replies
  • 0 likes
  • Account
  • 188 Views
  • 1 replies
  • 0 likes

Keeps Telling me to use Facebook

So here is my problem - my phone used to remember my spotify details. But it stopped doing so. So I typed them in to log in....it then tells me I dont have a facebook account and that I shoudl input my credential. Weird thing is this only comes up if...

  • Casual Listener
  • So here is my problem - my phone used to remember my spotify details. But it stopped doing so. So I typed them in to log in....it then tells me I dont have a facebook account and that I shoudl input ...
  • molloy
  • Casual Listener
  • 228 Views
  • 2 replies
  • 0 likes
  • Login
  • 228 Views
  • 2 replies
  • 0 likes

Have been using and paying for premium but can't log into account

I've been using and paying for premium on my iPhone for almost 2 years and today I got logged out and now I can't get back into that account. It all gets charged to iTunes but when I enter that email it says it's invalid. Can someone help?

  • Newbie
  • I've been using and paying for premium on my iPhone for almost 2 years and today I got logged out and now I can't get back into that account. It all gets charged to iTunes but when I enter that email...
  • Hubo
  • Community Legend
  • 146 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 146 Views
  • 1 replies
  • 0 likes

Address to enter for family member to sign in

When I invite a family member, they get a notification, do I enter in my user name or their email? B/c i keep getting messages when entering my email that i already have an account. If i enter their email address, what password do I (they) use? VERRR...

  • Newbie
  • When I invite a family member, they get a notification, do I enter in my user name or their email? B/c i keep getting messages when entering my email that i already have an account. If i enter their ...
  • Maxim
  • Spotify Star
  • 171 Views
  • 1 replies
  • 0 likes
  • Login
  • 171 Views
  • 1 replies
  • 0 likes