Can't Purchase Spotify Premium Subscription

Hello, I'm trying to subscribe to Premium via credit card payment. I clicked the "Upgrade to premium" link in the spotify app, and entered my details. However, when I clicked "Start 30 Day Trial Now" button, it just redirected me to the same page. Th...

• Denunci
• Newbie
• Hello,   I'm trying to subscribe to Premium via credit card payment. I clicked the "Upgrade to premium" link in the spotify app, and entered my details. However, when I clicked "Start 30 Day T...
• 2015-10-19 6:26:31 PM
• 2016-07-17 4:00:59 AM
• LordRollin
• Community Legend
• 589 Views
• 1 replies
• 0 likes
• Premium
  Subscription

Subscription

My account says I'm free but I'm being charge every month and I just want to cancel and make this stop charging me

• Bigbeck92
• Newbie
• My account says I'm free but I'm being charge every month and I just want to cancel and make this stop charging me
• 2015-10-19 7:19:23 PM
• 2016-07-17 3:58:14 AM
• LordRollin
• Community Legend
• 167 Views
• 1 replies
• 0 likes
• Account

Need assistance copying playlists from one account to another.

My premium account is unfortunately linked with facebook....which happens to be blocked at work and now I can no longer login through their portal. I wanted to find out if I can copy my playlists over from that account to this account, then cancel th...

• ezekielman76
• Newbie
• My premium account is unfortunately linked with facebook....which happens to be blocked at work and now I can no longer login through their portal.  I wanted to find out if I can copy my playlis...
• 2015-10-19 7:41:59 PM
• 2016-07-17 3:56:54 AM
• LordRollin
• Community Legend
• 157 Views
• 1 replies
• 0 likes
• Account

Wrongly charged

I was going to sign up for the Spotify student account and I typed in my credit card information but it wouldn't let me click on my school so I just closed the tab and on my app it still says I have free and online it doesn't have record of my purcha...

• Braymiles11
• Newbie
• I was going to sign up for the Spotify student account and I typed in my credit card information but it wouldn't let me click on my school so I just closed the tab and on my app it still says I have ...
• 2015-10-19 9:14:11 PM
• 2016-07-17 3:54:58 AM
• LordRollin
• Community Legend
• 187 Views
• 1 replies
• 0 likes
• Premium

Problems with premium

I´ve payed via SafetyPay and I still cant enjot my premium subscription.....I already did the uninstall and reinstall step, but no good. I have the operation ID Merchant order No. trans ID....I need HELO

• AAP81
• Newbie
• I´ve payed via SafetyPay and I still cant enjot my premium subscription.....I already did the uninstall and reinstall step, but no good. I have the operation ID Merchant order No. trans ID....I need ...
• 2015-10-19 9:42:51 PM
• 2016-07-17 3:54:12 AM
• LordRollin
• Community Legend
• 200 Views
• 1 replies
• 0 likes
• Account
  Premium
  Subscription

Student Discount

I saw somewhere that there is a student account that is $4.99 a month. How do i get it?

• zlapinski
• Casual Listener
• I saw somewhere that there is a student account that is $4.99 a month. How do i get it?
• 2016-07-16 2:01:06 AM
• 2016-07-17 3:42:41 AM
• LordRollin
• Community Legend
• 233 Views
• 3 replies
• 0 likes
• Subscription

Superuser Contribution Hola, necesito ayuda!

Pague con mi tarjeta pero no me deja acceder a la cuenta premium y no se donde informar el recibo de pago. Mis datos son dianita_15mdd@hotmail.com y celular 3124855442. Gracias

• Diana15crespos
• Newbie
• Pague con mi tarjeta pero no me deja acceder a la cuenta premium y no se donde informar el recibo de pago. Mis datos son dianita_15mdd@hotmail.com y celular 3124855442. Gracias
• 2016-07-10 5:25:38 PM
• 2016-07-17 3:41:44 AM
• Alejandro_C
• Spotify Legend
• 136 Views
• 1 replies
• 0 likes
• Subscription

Premium but says Its free

My account is premium and saying it's now free can someone please help and tell me how to fix it , as it will not let me listen to any music

• Mcknightalannah
• Newbie
• My account is premium and saying it's now free can someone please help and tell me how to fix it , as it will not let me listen to any music
• 2016-07-16 3:24:41 PM
• 2016-07-17 3:40:01 AM
• Muangelicam
• Casual Listener
• 215 Views
• 3 replies
• 0 likes
• Premium

Superuser Contribution How to link spotify with twitter

Hello, first, i'm usinng the french version of spotify so pardon me for inexact translation.So I have a problem with sharing spotify songs on twitter, i try to link my accounts but i get the message : "Impossible to link accounts". Is there a solutio...

• ImTeijirr
• Newbie
• Hello, first, i'm usinng the french version of spotify so pardon me for inexact translation. So I have a problem with sharing spotify songs on twitter, i try to link my accounts but i get the messag...
• 2016-07-08 3:36:20 PM
• 2016-07-17 3:22:24 AM
• Alejandro_C
• Spotify Legend
• 1829 Views
• 1 replies
• 0 likes
• Account

Superuser Contribution Unlinking my spotify from my psn account ?

• jmarmolejo15
• Newbie
• 2016-07-06 12:02:21 AM
• 2016-07-17 2:07:44 AM
• Alejandro_C
• Spotify Legend
• 152 Views
• 1 replies
• 0 likes
• Account

Superuser Contribution leaving a family plan

I'm apart of a family plan, but not the admin, and I want out of it. How do I get my premium family plan subcription canceled without canceling the whole family plan?

• hmkyes
• Newbie
• I'm apart of a family plan, but not the admin, and I want out of it. How do I get my premium family plan subcription canceled without canceling the whole family plan?
• 2016-07-06 11:52:20 PM
• 2016-07-17 2:02:18 AM
• Alejandro_C
• Spotify Legend
• 217 Views
• 1 replies
• 0 likes
• Subscription

Superuser Contribution Canceled Spotify but still being charged monthly

Hi, I am using spotify family premium with one family member. I was soon offered by my mobile provider of free premium since im using ther mobile service.I was asked to cancel my current subscription.So i canceled. and it says. I need to wait until 2...

• abang
• Newbie
• Hi,   I am using spotify family premium with one family member.  I was soon offered by my mobile provider of free premium since im using ther mobile service. I was asked to cancel my cu...
• 2016-07-06 11:10:55 PM
• 2016-07-17 1:56:42 AM
• Alejandro_C
• Spotify Legend
• 167 Views
• 1 replies
• 0 likes
• Account
  Premium
  Subscription

Updating credit card info

I received a pop-up notice within the Spotify app that I must update my payment details. This is true, my old card was cancelled and new card reissued. However,. I tried to update the information and it takes my card Info and such, then asked for stu...

• kurtd
• Music Fan
• I received a pop-up notice within the Spotify app that I must update my payment details.  This is true, my old card was cancelled and new card reissued.  However,. I tried to update the inf...
• 2016-07-09 12:11:09 PM
• 2016-07-17 1:49:05 AM
• kurtd
• Music Fan
• 316 Views
• 2 replies
• 0 likes
• Premium
  Subscription

Superuser Contribution Coutry

Im trying to use my prepaid card That I just bought but I cant since it stuck in like a grey box that doesnt let me choose any country please Help me change it to Hong Kong

• Master9800
• Newbie
•   Im trying to use my prepaid card That I just bought but I cant since it stuck in like a grey box that doesnt let me choose any country please Help me change it to Hong Kong
• 2016-07-06 8:41:32 PM
• 2016-07-17 1:47:43 AM
• Alejandro_C
• Spotify Legend
• 204 Views
• 1 replies
• 0 likes
• Account

Superuser Contribution Family Members keep getting replaced

I currently have Spotify Family and keep getting members replaced with unknown users. I have my account linked to Facebook where I have a few layers of security as well as notifications if my account is accessed so I know that it is not a breech of f...

• kobaiyashi
• Newbie
• I currently have Spotify Family and keep getting members replaced with unknown users. I have my account linked to Facebook where I have a few layers of security as well as notifications if my account...
• 2016-07-06 8:33:19 PM
• 2016-07-17 1:44:07 AM
• Alejandro_C
• Spotify Legend
• 278 Views
• 1 replies
• 0 likes
• Account

Superuser Contribution Creating a playlist for a specific group of people

Hey Community! I would like to know it there is a way that I can start a playlist that only a specific group of people can access...Do I do this through my own account, or do I need to start a new account? If it would be through my account, how do I ...

• mjnunes22
• Newbie
• Hey Community!   I would like to know it there is a way that I can start a playlist that only a specific group of people can access...Do I do this through my own account, or do I need to start...
• 2016-07-06 8:21:06 PM
• 2016-07-17 1:42:23 AM
• Alejandro_C
• Spotify Legend
• 173 Views
• 1 replies
• 0 likes
• Account

Changed Email to a wrong one, and now i forget my password

hello,i changed my email and password several months ago. recently, i opened my profile and noticed that i mistype my email account (i type @gmai.com instead of @gmail.com). when i'm trying to change it, i can't, because i forget my password (i rando...

• awangn6600
• Casual Listener
• hello, i changed my email and password several months ago.  recently, i opened my profile and noticed that i mistype my email account (i type @gmai.com instead of @gmail.com). when i'm trying ...
• 2016-07-16 7:32:46 PM
• 2016-07-17 1:40:29 AM
• awangn6600
• Casual Listener
• 432 Views
• 2 replies
• 1 likes
• Account
  Login