MyRogers and spotify premium

I am attempting to activate my spotify premium account to my rogers account (my spotify is connected through my facebook) and I am unable to do so. Rogers keeps telling me to reach out to spotify and tell them to let me log in to my spotify with my r...

• maxcollister
• Newbie
• I am attempting to activate my spotify premium account to my rogers account (my spotify is connected through my facebook) and I am unable to do so. Rogers keeps telling me to reach out to spotify and...
• 2016-07-09 6:14:26 PM
• 2016-07-09 10:03:16 PM
• EthanS1
• Community Legend
• 525 Views
• 1 replies
• 0 likes
• Account
  Other
  Premium
  Subscription

Two accounts on one facebook

Hello, I have had a spotify account for almost 4 years now. And it was always connected to my Facebook, but I deactived my Facebook so I created a separate account to use premium on because I didn't want to have to keep logging into a facebook accoun...

• carly0000
• Newbie
• Hello, I have had a spotify account for almost 4 years now. And it was always connected to my Facebook, but I deactived my Facebook so I created a separate account to use premium on because I didn't ...
• 2016-07-09 4:02:53 AM
• 2016-07-09 9:13:47 PM
• EilerWessel
• Community Legend
• 401 Views
• 1 replies
• 0 likes
• Account
  Login

How can i join someones family plan ?

• Letyy_08
• Newbie
• 2016-07-09 1:57:10 AM
• 2016-07-09 8:46:11 PM
• tomasrex
• Roadie
• 1000 Views
• 1 replies
• 0 likes
• Account

Debit Card, Chile

Hi, I'm from Chile and does not give me the option to pay by debit card credit card only, is there any other way other than credit card? Thank you

• jmadridH
• Newbie
• Hi, I'm from Chile and does not give me the option to pay by debit card credit card only, is there any other way other than credit card?   Thank you
• 2016-07-09 5:33:45 PM
• 2016-07-09 8:39:04 PM
• tomasrex
• Roadie
• 173 Views
• 1 replies
• 0 likes
• Premium

Change country when upgrading to Family subscription

I moved form Australia to Germany and have hence changed my country today. At the same time I have upgraded from Premium to Family. Now my family cannot access the family subscription as the country of my account will only be updated at the day of my...

• sebastianstepp
• Newbie
• I moved form Australia to Germany and have hence changed my country today. At the same time I have upgraded from Premium to Family. Now my family cannot access the family subscription as the country ...
• 2016-07-09 6:26:41 PM
• 2016-07-09 7:01:02 PM
• Maxim
• Spotify Star
• 145 Views
• 1 replies
• 0 likes
• Premium
  Subscription

Student Discount

Is the student discount also for trainees?

• MR999
• Newbie
• Is the student discount also for trainees?
• 2016-07-09 6:34:49 PM
• 2016-07-09 7:00:13 PM
• Maxim
• Spotify Star
• 136 Views
• 1 replies
• 0 likes
• Account
  Other
  Premium

Account

I made an account with spotify but by mistake put the wrong email adress and I put my credit card on that account now I want to close it but I can't cause I don't know the email adress please help.

• Bauer24427
• Casual Listener
• I made an account with spotify but by mistake put the wrong email adress and I put my credit card on that account now I want to close it but I can't cause I don't know the email adress please help.
• 2016-07-09 5:09:59 PM
• 2016-07-09 6:16:06 PM
• Maxim
• Spotify Star
• 204 Views
• 3 replies
• 0 likes
• Account

Changing country in profile

Hi, I have just created a new profile as we have upgraded to family plan for two users.When the new user profile we were on different site / country to primary user. The family option does not work as main account and family account are in countries....

• vcoutts1
• Casual Listener
• Hi,   I have just created a new profile as we have upgraded to family plan for two users. When the new user profile we were on different site / country to primary user.   The family op...
• 2016-07-09 11:30:44 AM
• 2016-07-09 5:47:43 PM
• Maxim
• Spotify Star
• 277 Views
• 3 replies
• 0 likes
• Account

Disconnecting Spotify from Facebook

Hello there,So I would like to disconnect my email address that I use for spotify, from Facebook.I would like to be able to create a new account but i can't do it because my email address is being used by account created with facebook. I contacted th...

• myszaku92
• Newbie
• Hello there, So I would like to disconnect my email address that I use for spotify, from Facebook. I would like to be able to create a new account  but i can't do it because my email address i...
• 2016-07-09 4:28:32 PM
• 2016-07-09 4:45:58 PM
• Maxim
• Spotify Star
• 200 Views
• 1 replies
• 0 likes
• Login

Delete Family plan

Good Morning,I wanted to join an existing family plan but I accidentally created a new family.Now I can't join the family I wanted to because Spotify tells me I'm already in a family plan.How can I cancel my family subscription in order to join the o...

• Sdrammaturgo
• Newbie
• Good Morning, I wanted to join an existing family plan but I accidentally created a new family. Now I can't join the family I wanted to because Spotify tells me I'm already in a family plan. How c...
• 2016-07-09 3:14:08 PM
• 2016-07-09 3:37:47 PM
• Maxim
• Spotify Star
• 1148 Views
• 1 replies
• 0 likes
• Account

Can't Logging in

I cant login my username here in south korea. It say '' you appear to be trying to log into spotify from a diff country''. Why?

• Aicelpa
• Newbie
• I cant login my username here in south korea. It say '' you appear to be trying to log into spotify from a diff country''. Why?
• 2016-07-09 5:21:18 AM
• 2016-07-09 1:00:51 PM
• user-removed
• Not applicable
• 347 Views
• 3 replies
• 0 likes
• Login

NOW ON FAMILY BUT NEED TO CANCEL 2 PREMIUM PAYMENTS FOR ME AND MY GRANDSON

HELP I was paying 2 lots of 9.99 for me and my gandson for spotify preimium through paypal. have now upgraded to family for 14.99 but will spotify still take 9.99 x 2 ? what do i do??????

• TOFFEENOSE60
• Newbie
• HELP I was paying 2 lots of 9.99 for me and my gandson for spotify preimium through paypal.  have now upgraded to family for 14.99 but will spotify still take 9.99 x 2 ? what do i do??????
• 2016-07-09 11:48:02 AM
• 2016-07-09 12:04:52 PM
• Maxim
• Spotify Star
• 162 Views
• 1 replies
• 0 likes
• Other

Can't log in

Hi.A few days ago I got a new phone (iphone6) so after putting all my contacts, photos and apps back on to it, I went to log back into Spotify but it keeps coming up 'login failed, you've already created an account with this email address' I'm only t...

• Sarah1217
• Newbie
• Hi. A few days ago I got a new phone (iphone6) so after putting all my contacts, photos and apps back on to it, I went to log back into Spotify but it keeps coming up 'login failed, you've already c...
• 2016-07-09 7:06:35 AM
• 2016-07-09 10:10:35 AM
• Maxim
• Spotify Star
• 180 Views
• 1 replies
• 0 likes
• Login

Change from Individual premium subscription to family premium subscription

Hi Team, If I change from individual subscription to family subscription, do I need to do anything to terminate the individual subscription?Or when I subscribe the family subscription the individual subscription will be terminated automatically? Than...

• Doggy5
• Newbie
• Hi Team,   If I change from individual subscription to family subscription, do I need to do anything to terminate the individual subscription? Or when I subscribe the family subscription the ...
• 2016-07-09 7:00:39 AM
• 2016-07-09 10:05:26 AM
• Maxim
• Spotify Star
• 247 Views
• 1 replies
• 0 likes
• Subscription

Access acount from different countries

Hello,I live a part of the year in Germany and a part in The Netherlands. In the past I had difficulties with access of the acount, because you can use it abroad for a limited amount of time. Does any of you know of this problem is solved because it ...

• pjprause
• Newbie
• Hello, I live a part of the year in Germany and a part in The Netherlands. In the past I had difficulties with access of the acount, because you can use it abroad for a limited amount of time. Does ...
• 2016-07-09 7:57:10 AM
• 2016-07-09 9:54:53 AM
• MattSuda
• Spotify Star
• 188 Views
• 1 replies
• 0 likes
• Account
  Subscription

Payment issues

Getting charged $13.77 for premium. I thought it was just $9.99

• Thundr1
• Newbie
• Getting charged $13.77 for premium. I thought it was just $9.99
• 2016-07-09 7:41:26 AM
• 2016-07-09 7:55:27 AM
• user-removed
• Not applicable
• 142 Views
• 1 replies
• 0 likes
• Account
  Premium
  Subscription