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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

293065 Views

529 replies

34 likes

Account
Free
  • 293065 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13723 Views

6 replies

11 likes

Security
  • 13723 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

541698 Views

990 replies

115 likes

Account
  • 541698 Views
  • 990 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129738 Views

74 replies

12 likes

Account
Login
Premium
  • 129738 Views
  • 74 replies
  • 12 likes

Superuser Contribution How to connect gmail or other media as login methods

Hello everyone, I am starting to get a bit tired to have to log in with my email and password every time. Isn't it possible to connect other media as login methods to one's account? If not this would be a truly valued new feature. Really annoying tha...

Casual Listener

Hello everyone,   I am starting to get a bit tired to have to log in with my email and password every time. Isn't it possible to connect other media as login methods to one's account? If not t...

AlejaR

Moderator

502 Views

1 replies

0 likes

Account
Login
Other
  • 502 Views
  • 1 replies
  • 0 likes

Solved!! Mudança de forma de pagamento.

Gostaria de saber com faço para modificar o cartão de pagamento. Modifiquei meu cartão atual (pois estava danificado), e gostaria de trocar a forma de pagamento para o novo cartão de crédito, porém não encontro esta opção no site da Spotify. Obrigada

Casual Listener

Gostaria de saber com faço para modificar o cartão de pagamento. Modifiquei meu cartão atual (pois estava danificado), e gostaria de trocar a forma de pagamento para o novo cartão de crédito, porém n...

Luan

Spotify Star

1091 Views

5 replies

0 likes

Subscription
  • 1091 Views
  • 5 replies
  • 0 likes

Superuser Contribution Block people

KkI cant block people at spotify, do you have the same problem? I dont have option blockPlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

KkI cant block people at spotify, do you have the same problem? I dont have option block Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating S...

AlejaR

Moderator

421 Views

2 replies

0 likes

Account
Other
Premium
  • 421 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Echo Dot 3 not showing up in spotify devices

PlanPremiumCountryPolandDeviceEcho Dot 3 My Question or IssueHi! Everything was fine (except that: when I tried to play different playlist/artist or whatever Alexa said that she starts playing that playlist, but previous was still playing and to fix ...

Casual Listener

Plan Premium Country Poland Device Echo Dot 3   My Question or Issue Hi! Everything was fine (except that: when I tried to play different playlist/artist or whatever Alexa said that she ...

Alex

Spotify Legend

35582 Views

8 replies

0 likes

Account
  • 35582 Views
  • 8 replies
  • 0 likes

Spotify was for my kids. Now I want to post music. Do I need a new account?

I have the Duo plan so my two sons can listen to music, and they do. I do not use Spotify to listen to music. Recently I was convinced to post my own original music on Spotify. I am preparing to do so. This might be obvious, but I have no way to conf...

Newbie

I have the Duo plan so my two sons can listen to music, and they do. I do not use Spotify to listen to music.   Recently I was convinced to post my own original music on Spotify. I am preparin...

Maxim

Spotify Star

331 Views

1 replies

0 likes

Account
Other
  • 331 Views
  • 1 replies
  • 0 likes

Family plan says we are in different countries

Plan : Family PlanPremiumCountry: India Device: iPhone(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System iOS(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a family plan to which my wife was able to join but my bro...

Visitor

Plan : Family Plan Premium Country: India   Device: iPhone (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System iOS (iOS 10, Android Oreo, Windows 10,etc.)   M...

Maxim

Spotify Star

289 Views

1 replies

0 likes

Account
Other
Premium
  • 289 Views
  • 1 replies
  • 0 likes

Suspended account

Hello everyone! So I received an email on April 6 saying my acc was suspended for unauthorized use. Now, I think it was a mistake because I honestly just use spotify to make playlists and listen to them, as normal. I had that acc for 3 years or more ...

Regular

Hello everyone!  So I received an email on April 6 saying my acc was suspended for unauthorized use. Now, I think it was a mistake because I honestly just use spotify to make playlists and list...

Greta_Arellanoeee

Regular

535 Views

2 replies

0 likes

Account
Login
Security
  • 535 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Cannot change the Country to Kosovo

Hello Spotify , thank you for allowing Balkan Countries to use Spotify . We live in Kosova. I bought a Family plan , and it changed my country to Kosova automatically. But my other family members can not change the Country to Kosovo . It says only Se...

Visitor

Hello Spotify , thank you for allowing Balkan Countries to use Spotify .  We live in Kosova. I bought a Family plan , and it changed my country to Kosova automatically. But my other family memb...

gentr187

Casual Listener

7423 Views

19 replies

3 likes

Account
Other
  • 7423 Views
  • 19 replies
  • 3 likes

Why can't my friends see my public playlists?

One of my friends can see my social activity, but when they click on my profile, they cannot see any of my playlists even though they say they are public for me and that they are added to my profile.

Visitor

One of my friends can see my social activity, but when they click on my profile, they cannot see any of my playlists even though they say they are public for me and that they are added to my profile.

FreddyBare

Visitor

317 Views

2 replies

0 likes

  • 317 Views
  • 2 replies
  • 0 likes

Solved!! Create new account with same email

Hi, I'm trying to create a new account based on my old account's email. On my old account I just updated my email address to be able then to use the same email for my new account. But the system when I sign up is still saying to me this email address...

Newbie

Hi,   I'm trying to create a new account based on my old account's email. On my old account I just updated my email address to be able then to use the same email for my new account. But t...

vanemkd

Visitor

8476 Views

2 replies

0 likes

Account
  • 8476 Views
  • 2 replies
  • 0 likes

Account administrator died

Hola!el administrador de mi plan familiar murió. Necesito ser yo la administradora manteniendo a los mismos miembros y sus cuentas. ¿cómo lo puedo hacer?El plan es Premium en Chile gracias

Visitor

Hola! el administrador de mi plan familiar murió. Necesito ser yo la administradora manteniendo a los mismos miembros y sus cuentas. ¿cómo lo puedo hacer? El plan es Premium en Chile    ...

Luan

Spotify Star

293 Views

1 replies

0 likes

Account
Premium
  • 293 Views
  • 1 replies
  • 0 likes

Superuser Contribution Open the account in a new phone

Hello, hoy can o hey my suscription vaco in a new phone? I tried to open it I’m a new phone but it give me the option to suscribe again and I have a suscription already

Visitor

Hello, hoy can o hey my suscription vaco in a new phone? I tried to open it I’m a new phone but it give me the option to suscribe again and I have a suscription already 

Eni

Moderator

274 Views

1 replies

0 likes

  • 274 Views
  • 1 replies
  • 0 likes

Solved!! Changing country doesn't work

So I wanted renew my student account (since I'm a bit late it actually switched to a premium account) but for my studies I just moved from Europe to the VS. When I use the guide on Spotify’s website the US is not listed, so I read through the blogs o...

Casual Listener

So I wanted renew my student account (since I'm a bit late it actually switched to a premium account) but for my studies I just moved from Europe to the VS. When I use the guide on Spotify’s website ...

Luan

Spotify Star

623 Views

3 replies

0 likes

Account
Login
Premium
Subscription
  • 623 Views
  • 3 replies
  • 0 likes

Superuser Contribution Streams from playlist not showing on spotify for artists

I know you need 25 unique monthly listeners for streams from a playlist to show on the spotify for artists dashboard. I was recently added to a playlist (to my surprise) that generated 275 unique listeners in one day but after that it has shown zero ...

Casual Listener

I know you need 25 unique monthly listeners for streams from a playlist to show on the spotify for artists dashboard. I was recently added to a playlist (to my surprise) that generated 275 unique lis...

Dian

Spotify Legend

955 Views

1 replies

0 likes

Account
  • 955 Views
  • 1 replies
  • 0 likes

Echo Dot not playing music after Alexa Command

PlanPremiumCountryBrazilDeviceEcho DotOperating SystemAlexa My Question or IssueHello,I have 2 3rd generation Echo Dot and 1 4th generation Echo Dot.For some reason, only two are available to play music on Spotify. Do you know how to solve this issue...

Casual Listener

Plan Premium Country Brazil Device Echo Dot Operating System Alexa   My Question or Issue Hello, I have 2 3rd generation Echo Dot and 1 4th generation Echo Dot. For some reas...

Luan

Spotify Star

500 Views

1 replies

0 likes

Account
Premium
  • 500 Views
  • 1 replies
  • 0 likes

Same ISRC for Remastered Song

Hi, as part of an album, I uploaded a remastered version of a previously released single using the same ISRC code for both. I'm wondering if, based on the songs sharing an ISRC, the remastered version will appear on the album or be replaced by the al...

Casual Listener

Hi, as part of an album, I uploaded a remastered version of a previously released single using the same ISRC code for both. I'm wondering if, based on the songs sharing an ISRC, the remastered versio...

iamdavidvictors

Newbie

2199 Views

3 replies

0 likes

Account
  • 2199 Views
  • 3 replies
  • 0 likes

Link Instagram to Spotify

My Question or IssueFrom the video you can see a popular artist has their Instagram profile connected, in some way that I do not comprehend, to the song that they own. I want to be able to do that.Thank you, in advance, for your response!Best regards...

Regular

My Question or Issue From the video you can see a popular artist has their Instagram profile connected, in some way that I do not comprehend, to the song that they own. I want to be able to do t...

Princebtt

Newbie

9156 Views

6 replies

1 likes

Account
  • 9156 Views
  • 6 replies
  • 1 likes

Superuser Contribution Premium Individual

Hola! queria pedir ayuda, yo tengo el plan duo, pero quiero cambiar al plan individual y no lo encuentro en los planes disponibles, ayuaaaPlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Androi...

Visitor

Hola! queria pedir ayuda, yo tengo el plan duo, pero quiero cambiar al plan individual y no lo encuentro en los planes disponibles, ayuaaa Plan Free/Premium Country   Device (iPhone 8, Sam...

Eni

Moderator

294 Views

1 replies

0 likes

Account
Premium
Subscription
  • 294 Views
  • 1 replies
  • 0 likes

Superuser Contribution Logged out of Spotify

I got logged out of my Spotify due to getting a new phone. I forgot my password but I remembered my Username. When I try resetting my password it created a new account and all my songs are gone. Please help. Username is

Visitor

I got logged out of my Spotify due to getting a new phone. I forgot my password but I remembered my Username. When I try resetting my password it created a new account and all my songs are gone. Plea...

OscarDC

Moderator

317 Views

1 replies

0 likes

Other
  • 317 Views
  • 1 replies
  • 0 likes

Superuser Contribution Débito em duplicidade / Duplicate payment

PlanPremium IndividualCountryBrazil My Question or IssueThe debits in my credit card are maid monthly on the 9th. However, this month of July / 2022, there was another debit on the 16th. How do I do to get it reversed?Os débitos são feitos em meu car...

Visitor

Plan Premium Individual Country Brazil   My Question or Issue The debits in my credit card are maid monthly on the 9th. However, this month of July / 2022, there was another debit on the 1...

Alex

Spotify Legend

249 Views

1 replies

0 likes

Account
  • 249 Views
  • 1 replies
  • 0 likes