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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 2778 Views
  • 0 replies
  • 8 likes
  • Security
  • 2778 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 454994 Views
  • 973 replies
  • 109 likes
  • Account
  • 454994 Views
  • 973 replies
  • 109 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1201627 Views
  • 119 replies
  • 116 likes
  • Account
  • 1201627 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 110047 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 110047 Views
  • 72 replies
  • 12 likes

Solved!! Duo bias

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)Used to share account with son. Switched to Duo. Son gets his personalised music, I still get a mix of his music e...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) Used to share account with son. Swi...
  • PQ7
  • Casual Listener
  • 818 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 818 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Community] Stop Random People from joining my Family Plan

How can I stop random people from joining my Family Plan? I get a notification and immediately login and remove them, but there has to be a way, without me having to create 2 more fake accounts myself to join so that I don't have any remaining.

  • Visitor
  • How can I stop random people from joining my Family Plan? I get a notification and immediately login and remove them, but there has to be a way, without me having to create 2 more fake accounts mysel...
  • MafeG
  • Spotify Legend
  • 1620 Views
  • 1 replies
  • 1 likes
  • 1620 Views
  • 1 replies
  • 1 likes

Accidentally connected to a random TV on my network. Is there anything to worry about?

PlanPremiumCountryUnited StatesDevice(iPhone 12 Pro)Operating System(iOS 14.8) My Question or IssueI was sitting in my room and I was trying to connect my speaker, but instead, I connected to some random TV on my network or my neighbor's TV. I know m...

  • Newbie
  • Plan Premium Country United States Device (iPhone 12 Pro) Operating System (iOS 14.8)   My Question or Issue I was sitting in my room and I was trying to connect my speaker, but instea...
  • user-removed
  • Not applicable
  • 1312 Views
  • 1 replies
  • 0 likes
  • Account
  • 1312 Views
  • 1 replies
  • 0 likes

Superuser Contribution my daughter is 13 today but when trying to create an account for her,i get an invalid age message

Hello my daughter is 13 today but when trying to create an account for her,i get an invalid age message , why? it seems the system only allow birthdate before 2008. thanks!

  • Casual Listener
  • Hello my daughter is 13 today but when trying to create an account for her,i get an invalid age message , why? it seems the system only allow birthdate before 2008. thanks!
  • Jeremy
  • Spotify Legend
  • 534 Views
  • 3 replies
  • 0 likes
  • Account
  • 534 Views
  • 3 replies
  • 0 likes

Superuser Contribution Connexion impossible à l'aide de l'adresse mail

Bonjour, Je n'arrive pas me connecter à l'aide de mon adresse email mais uniquement avec le username, savez vous pourquoi ? Merci

  • Newbie
  • Bonjour,   Je n'arrive pas me connecter à l'aide de mon adresse email mais uniquement avec le username, savez vous pourquoi ?   Merci
  • MafeG
  • Spotify Legend
  • 487 Views
  • 1 replies
  • 0 likes
  • Login
  • 487 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music keeps pausing on all platforms.

My music will only play for maybe 20 to 30 seconds before pausing. It's like spotify is trying to play from another device and pauses the music. I've tried the "sign out everywhere" button multiple times, deleted any link to any other devices and the...

  • Visitor
  • My music will only play for maybe 20 to 30 seconds before pausing. It's like spotify is trying to play from another device and pauses the music. I've tried the "sign out everywhere" button multiple t...
  • Elena
  • Moderator
  • 812 Views
  • 7 replies
  • 2 likes
  • 812 Views
  • 7 replies
  • 2 likes

Solved!!Superuser Contribution My Premium subscription won't automatically renew

Here's really weird issue. I live in Poland so spotify is kinda new here. Recently i experienced really strange issue, and also really strange answer from Customer Support (Polish one - just to be detailed). So I've been using unlimited subscription ...

  • Casual Listener
  • Here's really weird issue.  I live in Poland so spotify is kinda new here. Recently i experienced really strange issue, and also really strange answer from Customer Support (Polish one - jus...
  • Alex
  • Spotify Legend
  • 4848 Views
  • 10 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 4848 Views
  • 10 replies
  • 0 likes

Superuser Contribution [Developer] STOP LOCKING ME OUT AFTER ONE PASSWORD ATTEMPT!

Making me reset to a new password every week is annoying enough to make me stop using this service. Fix your password tries, I shouldn't have to change it every week!

  • Visitor
  • Making me reset to a new password every week is annoying enough to make me stop using this service.  Fix your password tries, I shouldn't have to change it every week!
  • Novy
  • Moderator
  • 289 Views
  • 1 replies
  • 0 likes
  • Developer
  • 289 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Glitch: random people can takeover your Roku device via Spotify

Programming glitch, request to Spotify and Roku to fix:Any person who is on the same wifi network can assume control of a Roku device with spotify on it. Even if the owner of the Roku device is using it to watch Netflix, or connected as a computer mo...

  • Visitor
  • Programming glitch, request to Spotify and Roku to fix: Any person who is on the same wifi network can assume control of a Roku device with spotify on it. Even if the owner of the Roku device is usi...
  • Novy
  • Moderator
  • 6913 Views
  • 3 replies
  • 1 likes
  • 6913 Views
  • 3 replies
  • 1 likes

Spotify plays whatever but not the music I like

Sub. : Free, country : Sweden, device : Andoid, PC, PS4.For a few months I am having this issue but it becomes worse and worse over time.I'm very picky about music and genres, but Spotify tries to give me a stroke or something. Let me explain.I'm tra...

  • Newbie
  • Sub. : Free, country : Sweden, device : Andoid, PC, PS4. For a few months I am having this issue but it becomes worse and worse over time. I'm very picky about music and genres, but Spotify tries...
  • OneByBoo
  • Roadie
  • 438 Views
  • 2 replies
  • 0 likes
  • Free
    Other
  • 438 Views
  • 2 replies
  • 0 likes

no "notification bell" available with my account

PlanPremiumCountryGermanyDeviceiPhone, iPad, MacOperating Systemlatest OS Versions My Question or IssueI just want to get notifications, when new podcasts were delievered by the artists.now, i have no chance to activate a bell or a toggle to receive ...

  • Visitor
  • Plan Premium Country Germany Device iPhone, iPad, Mac Operating System latest OS Versions   My Question or Issue I just want to get notifications, when new podcasts were delievered by ...
  • Maxim
  • Spotify Star
  • 555 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 555 Views
  • 1 replies
  • 0 likes

Can`t connect with my Spotify for Artists account?

Hello, for some reason I no longer have access to my Spotify for Artists account or I can no longer link my URI to my profile. If that is possible at all? To be honest, I don't really know what's going on here. Are my "normal" Spotify account and my ...

  • Newbie
  • Hello, for some reason I no longer have access to my Spotify for Artists account or I can no longer link my URI to my profile. If that is possible at all? To be honest, I don't really know what's goi...
  • Maxim
  • Spotify Star
  • 517 Views
  • 1 replies
  • 0 likes
  • Account
  • 517 Views
  • 1 replies
  • 0 likes

Solved!! Account info on mobile phone

Hi, I have Sony M4 Aqua and version of Spotify - 5.7.0.781 armV7. Where can I find account info? When I click on the picture next to username on end of screen, I will get Settings, but not Account info.

  • Casual Listener
  • Hi, I have Sony M4 Aqua and version of Spotify - 5.7.0.781 armV7. Where can I find account info? When I click on the picture next to username on end of screen, I will get Settings, but not Account in...
  • JoelleBlackstar
  • Newbie
  • 43714 Views
  • 8 replies
  • 0 likes
  • Account
  • 43714 Views
  • 8 replies
  • 0 likes

Solved!! Password reset form fails to submit

Hi. I am having trouble resetting my password. When I requested the password reset email, I clicked on the link and filled out the form. Once I clicked the submit button, the form was blank and look as if I hadn't tried to fill it out in the first pl...

  • Music Fan
  • Hi.  I am having trouble resetting my password.   When I requested the password reset email, I clicked on the link and filled out the form. Once I clicked the submit button, the form...
  • superheart-4
  • Music Fan
  • 1231 Views
  • 8 replies
  • 0 likes
  • Account
    Login
  • 1231 Views
  • 8 replies
  • 0 likes

Superuser Contribution Reestablish an old account when the security procedure is not designed for long time ago last access

The security procedure I was asked to follow by chat in order to reestablish my old account (not recently used since I lost access long time ago) is not very useful in my case. I was requested to tell a recently liked song or a private list name. In ...

  • Visitor
  • The security procedure I was asked to follow by chat in order to reestablish my old account (not recently used since I lost access long time ago) is not very useful in my case.   I was request...
  • Alex
  • Spotify Legend
  • 408 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 408 Views
  • 1 replies
  • 0 likes

Superuser Contribution I changed the password but now I accidently made a new free-account with the same email-adress.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueNow I cannot go back to my previous account (premium) where all my old playlists are in. The ...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Now I c...
  • Alex
  • Spotify Legend
  • 334 Views
  • 2 replies
  • 1 likes
  • Login
  • 334 Views
  • 2 replies
  • 1 likes

Superuser Contribution How can I reestablish my account that I registered on another E-mail

Hi! I created a Spotify account about 5 years ago with my old E-mail, but I cant remember the password on the old E-mail account, and I can't reset the password on the old E-mail, since I did not register my mobile phone number on the E-mail. What I ...

  • Newbie
  • Hi! I created a Spotify account about 5 years ago with my old E-mail, but I cant remember the password on the old E-mail account, and I can't reset the password on the old E-mail, since I did no...
  • Alex
  • Spotify Legend
  • 760 Views
  • 3 replies
  • 1 likes
  • Account
  • 760 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Different password for email and username on same account?

PlanFreeCountryUKDevicePC, Sony Walkman NW-A105Operating SystemWindows 10, Android 9 My Question or IssueI cannot log in to the Spotify app on my Walkman. When logging in with the username and password it just stalls on 'logging in' and then asks to ...

  • Casual Listener
  • Plan Free Country UK Device PC, Sony Walkman NW-A105 Operating System Windows 10, Android 9   My Question or Issue I cannot log in to the Spotify app on my Walkman. When logging in wit...
  • Novy
  • Moderator
  • 1079 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Login
  • 1079 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Cannot login with reset password

PlanPremiumCountry: USA DeviceMacBook Pro 2019Operating SystemmacOS Catalina My Question or IssueI cannot log in to Spotify. I go Reset Password, and I type in a new password in the browser page. It confirms I've changed my password, and redirects me...

  • Casual Listener
  • Plan Premium Country: USA   Device MacBook Pro 2019 Operating System macOS Catalina   My Question or Issue I cannot log in to Spotify. I go Reset Password, and I type in a new pas...
  • Elena
  • Moderator
  • 811 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 811 Views
  • 3 replies
  • 0 likes