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Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Alberto27
  • Casual Listener
  • 283003 Views
  • 831 replies
  • 88 likes
  • Account
  • 283003 Views
  • 831 replies
  • 88 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1134354 Views
  • 118 replies
  • 107 likes
  • Account
  • 1134354 Views
  • 118 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maroryx
  • Visitor
  • 76309 Views
  • 64 replies
  • 9 likes
  • Account
    Login
    Premium
  • 76309 Views
  • 64 replies
  • 9 likes

Accesses no verified to account

PlanFreeCountrySpainDeviceAllOperating SystemAll My Question or IssueHello, first of all thank you very much for the help you can give me.I have received several emails informing me that my account has been accessed. In one week there have been 3 of ...

  • Casual Listener
  • Plan Free Country Spain Device All Operating System All   My Question or Issue Hello, first of all thank you very much for the help you can give me. I have received several emails inf...
  • Emilia_8
  • Spotify Star
  • 862 Views
  • 7 replies
  • 1 likes
  • Account
    Security
  • 862 Views
  • 7 replies
  • 1 likes

Family Plan

Hi. I'm sure this has been address a billion times here, but I want to be sure I'm understanding with my own question. 1. Me and my wife shared our one account, which housed all of our playlists2. We have gotten tired of cutting one another off when ...

  • Casual Listener
  • Hi.  I'm sure this has been address a billion times here, but I want to be sure I'm understanding with my own question.   1. Me and my wife shared our one account, which housed all of our...
  • Emilia_8
  • Spotify Star
  • 521 Views
  • 1 replies
  • 0 likes
  • Account
  • 521 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account issue

So I've been paying for the family pack for almost a year. I recently gotten a new card from my bank. So I was on Spotify it popped up saying "payment update needed" so I went I paid but they charged me for a regular account not what I originally had...

  • Visitor
  • So I've been paying for the family pack for almost a year. I recently gotten a new card from my bank. So I was on Spotify it popped up saying "payment update needed" so I went I paid but they charged...
  • Ivan
  • Spotify Legend
  • 319 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 319 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files work on pc and mobile, are greyed out on mobile and dont autoplay on mobile

Plan: PremiumI have been using local files on spotify for a couple months, but since a week all of my local files are greyed out on mobile (S9+), I can however listen to them when I click on them, but in autoplay mode or when clicking the next song b...

  • Visitor
  • Plan: Premium I have been using local files on spotify for a couple months, but since a week all of my local files are greyed out on mobile (S9+), I can however listen to them when I click on them, ...
  • Ivan
  • Spotify Legend
  • 277 Views
  • 1 replies
  • 0 likes
  • Premium
  • 277 Views
  • 1 replies
  • 0 likes

Administrator Password lost

Hello I lost the password on my Administrator account which name isclivc, well the problem is that i would like to create another account for my son but I cannot so.....

  • Casual Listener
  • Hello I lost the password on my Administrator account which name is clivc, well the problem is that i would like to create another account for my son but I cannot so.....      
  • Paytons98
  • Casual Listener
  • 384 Views
  • 4 replies
  • 0 likes
  • Account
  • 384 Views
  • 4 replies
  • 0 likes

Deleted song, possibility to restore?

PlanPremiumCountryPolandDevice(iPhone 8 plus, Macbook Pro) My Question or IssueThis week I deleted a song by accident from my songs (obviously I don't know which song it was). Are you able to restore this track? I tried to do it by myself but it's sa...

  • Visitor
  •   Plan Premium Country Poland Device (iPhone 8 plus,  Macbook Pro)     My Question or Issue This week I deleted a song by accident from my songs (obviously I don't know ...
  • Billy-J
  • Spotify Star
  • 275 Views
  • 1 replies
  • 0 likes
  • Other
  • 275 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cuenta familiar y Alexa

PlanPremiumCountrySpain DeviceAlexa, Samsung and Xiaomi My Question or IssueTenemos una cuenta familiar premium y un altavoz Alexa. No tengo ningún problema en utilizar Alexa desde mi móvil, pero desde el movil de mi mujer no aparece la opción de env...

  • Visitor
  • Plan Premium Country Spain  Device Alexa, Samsung and Xiaomi  My Question or Issue Tenemos una cuenta familiar premium y un altavoz Alexa.   No tengo ningún problema en utiliz...
  • Xenia
  • Moderator
  • 12857 Views
  • 1 replies
  • 6 likes
  • Premium
  • 12857 Views
  • 1 replies
  • 6 likes

Name and Avatar not shiwng

It used to be a name and I was able to view my profile picture in the profile, now doesn't exist anymore, my mobile one looks fine.PlanPremium CountryMalaysiaDevicePCOperating SystemWin10My Question or IssueI reinstalled windows and I installed spoti...

  • Casual Listener
  • It used to be a name and I was able to view my profile picture in the profile, now doesn't exist anymore, my mobile one looks fine. Plan Premium  Country Malaysia Device PC Operating Syst...
  • OneByBoo
  • Community Legend
  • 416 Views
  • 3 replies
  • 0 likes
  • Account
  • 416 Views
  • 3 replies
  • 0 likes

Going from individual to family plan

Hello,My husband and I both have individual accounts and want to condense to a family plan now that the free trial is over. If I turn mine into a family plan, and then invite him and he accepts, does he then just close down his and everything is ok? ...

  • Newbie
  • Hello, My husband and I both have individual accounts and want to condense to a family plan now that the free trial is over.  If I turn mine into a family plan, and then invite him and he acce...
  • Emilia_8
  • Spotify Star
  • 426 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 426 Views
  • 1 replies
  • 0 likes

Spotify Username Showing Up Wrong

PlanFreeCountryUSADeviceDesktop/iPhone 8Operating SystemWindows 10 My Question or Issuehello, so my username is depressedspacecowboy. just made a new spotify account and it says my username is vyyr9amoy74thsoaqtpe72wcc, but my actual name also shows ...

sadspacecowboy_1-1584520028047.png
  • Casual Listener
  • Plan Free Country USA Device Desktop/iPhone 8 Operating System Windows 10   My Question or Issue hello,   so my username is depressedspacecowboy. just made a new spotify account...
  • Emilia_8
  • Spotify Star
  • 1153 Views
  • 5 replies
  • 0 likes
  • Account
    Free
    Other
  • 1153 Views
  • 5 replies
  • 0 likes

Solved!! Did my student subscription but i'm not getting premium and it wont let me pay the $6

I did the student discount application on my phone but it wont let me pay the $6 and when i try to go through the application again it says its already redeemed.

  • Casual Listener
  • I did the student discount application on my phone but it wont let me pay the $6 and when i try to go through the application again it says its already redeemed.
  • chainguncharlie
  • Casual Listener
  • 394 Views
  • 2 replies
  • 0 likes
  • Account
  • 394 Views
  • 2 replies
  • 0 likes

Password reset email not sending

Hi, I am having issues resetting my password for my account. Initially, my issue was that I wasn't receiving the reset email (I checked my junk and all sub-folders). Then when I logged into the community it said my email wasn't verified, so I thought...

  • Casual Listener
  • Hi, I am having issues resetting my password for my account. Initially, my issue was that I wasn't receiving the reset email (I checked my junk and all sub-folders). Then when I logged into the commu...
  • madeleinejacobs
  • Casual Listener
  • 6727 Views
  • 6 replies
  • 0 likes
  • Login
  • 6727 Views
  • 6 replies
  • 0 likes

Reusing a old password

PlanFreeCountryUSADeviceSamsung Galaxy s9, Xbox one, and ChromebookOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI need to reuse a old password If I do not use that password I will most likely have to make a new account ...

  • Visitor
  • Plan Free Country USA Device Samsung Galaxy s9, Xbox one,  and Chromebook Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I need to reuse a ol...
  • OneByBoo
  • Community Legend
  • 1961 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 1961 Views
  • 1 replies
  • 0 likes

I can't find my username on Search

PlanPremiumCountryMéxicoDevice(iPhone 8 Plus, Windows 7)Operating System(iOS 13.3.1, Windows 7.) My Question or Issue I just created a Spotify account. And I was setting up the account. When a friend wants to search for my Spotify account by the user...

  • Visitor
  • Plan Premium Country México Device (iPhone 8 Plus, Windows 7) Operating System (iOS 13.3.1, Windows 7.)   My Question or Issue   I just created a Spotify account. And I was setti...
  • OneByBoo
  • Community Legend
  • 312 Views
  • 1 replies
  • 0 likes
  • Account
  • 312 Views
  • 1 replies
  • 0 likes

Changing to country where Spotify is unavailable

PlanFreeCountryMyanmar, MalaysiaDevice(Samsung A 51)Operating System(Windows 10) My Question or IssueHi. I moved from Malaysia (where I made my account) to Myanmar (where until now Spotify is unavailable). When I try to change my country setting in m...

  • Newbie
  • Plan Free Country Myanmar, Malaysia Device (Samsung A 51) Operating System (Windows 10)   My Question or Issue Hi. I moved from Malaysia (where I made my account) to Myanmar (where unt...
  • OneByBoo
  • Community Legend
  • 323 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 323 Views
  • 1 replies
  • 0 likes

Solved!! Wrong song on my artist profile

In last december my artist FIGA released a song and verified artist' profile. However, there was another 'FIGA' artist and songs of both artists were mixed under my artist's catalogue. What do I have to do to apart wrong songs off my artist's catalog...

  • Music Fan
  • In last december my artist FIGA released a song and verified artist' profile. However, there was another 'FIGA' artist and songs of both artists were mixed under my artist's catalogue. What do I have...
  • OneByBoo
  • Community Legend
  • 369 Views
  • 1 replies
  • 0 likes
  • Other
  • 369 Views
  • 1 replies
  • 0 likes

Somebody is paying for Spotify with my money

PlanPremium, but not by choice CountryUSA DeviceUnsureOperating SystemUnsure My Question or IssueSomeone, I suspect my sister-in-law, is paying for Spotify at $9.99/month out of mom's checking account. Obviously I don't have the ability to log into t...

  • Visitor
  •   Plan Premium, but not by choice  Country USA  Device Unsure Operating System Unsure    My Question or Issue Someone, I suspect my sister-in-law, is paying for Sp...
  • OneByBoo
  • Community Legend
  • 293 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 293 Views
  • 1 replies
  • 0 likes

Paying for the Premium

PlanPremiumCountryHungaryDeviceHuawei P9 lite 2018Operating SystemEMUI 5.0.3 My Question or IssueI would like to pay the Spotify Premium yesterday with my card (i jave enough money) but i could not do it. I tried it like five times. Today i tried to ...

  • Visitor
  • Plan Premium Country Hungary Device Huawei P9 lite 2018 Operating System EMUI 5.0.3   My Question or Issue I would like to pay the Spotify Premium yesterday with my card (i jave enoug...
  • Luan
  • Spotify Star
  • 367 Views
  • 1 replies
  • 0 likes
  • Account
  • 367 Views
  • 1 replies
  • 0 likes

Superuser Contribution My spotify.me lifetime artist is different than my artist of the decade

My spotify.me top lifetime artist has been the same for about 6 months even though i haven't listened to that artist in a long time and on my spotify wrapped my artist of the decade was different

  • Casual Listener
  •   My spotify.me top lifetime artist has been the same for about 6 months even though i haven't listened to that artist in a long time and on my spotify wrapped my artist of the decade was diffe...
  • Ivan
  • Spotify Legend
  • 974 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 974 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recently played still not working..help!! again

Hi thereUnfortunately I am still struggling with this problem.I have followed all the guidance given in previous posts.The 'Recently Played' will work for as few weeks and then stop updating.Any further guidance would be welcome.

  • Gig Goer
  • Hi there Unfortunately I am still struggling with this problem. I have followed all the guidance given in previous posts. The 'Recently Played' will work for as few weeks and then stop updating. ...
  • Ivan
  • Spotify Legend
  • 898 Views
  • 13 replies
  • 0 likes
  • Account
    Premium
  • 898 Views
  • 13 replies
  • 0 likes