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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • carlosxn
  • Casual Listener
  • 263144 Views
  • 513 replies
  • 34 likes
  • Account
    Free
  • 263144 Views
  • 513 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 13038 Views
  • 6 replies
  • 11 likes
  • Security
  • 13038 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 529258 Views
  • 989 replies
  • 113 likes
  • Account
  • 529258 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 128092 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 128092 Views
  • 74 replies
  • 12 likes

Unable to change country

I am unable to change my country despite changing the payment method. I've recently moved to the United States, but my account was originally created in Singapore. I have updated the payment details but the option for me to change the country remains...

  • Newbie
  • I am unable to change my country despite changing the payment method.  I've recently moved to the United States, but my account was originally created in Singapore. I have updated the payment d...
  • ReCel
  • Gig Goer
  • 246 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 246 Views
  • 1 replies
  • 0 likes

Superuser Contribution How To Connect Spotify To Alexa

To link the Alexa to Spotify, just download the Alexa app, open it, and link your Spotify account with these steps: Tap the menu in the top-left. Tap Settings, then Music. Select Spotify, then Link account to Alexa. Enter your Spotify account details...

  • Newbie
  • To link the Alexa to Spotify, just download the Alexa app, open it, and link your Spotify account with these steps: Tap the menu in the top-left. Tap Settings, then Music. Select&nb...
  • p07r0457
  • Casual Listener
  • 1629 Views
  • 5 replies
  • 0 likes
  • Account
  • 1629 Views
  • 5 replies
  • 0 likes

Superuser Contribution Profile's name being changed to username automatically

My friend noticed my name was weird like "22etdvy477eorobbyy3aczbuy" (probably my username), so I changed it back to my name. A few days later (today), the same happened. I don't know exactly how this is happening, since I use Spotify on Windows 11, ...

  • Casual Listener
  • My friend noticed my name was weird like "22etdvy477eorobbyy3aczbuy" (probably my username), so I changed it back to my name.  A few days later (today), the same happened.  I don't know e...
  • Vasil
  • Moderator
  • 298 Views
  • 1 replies
  • 0 likes
  • Account
  • 298 Views
  • 1 replies
  • 0 likes

How can I definitely eliminate one of my accounts?

I've been trying to use the "eliminate my account" from the help section but it's not giving me the option to carry on with the process. It just shows me a message about recovering my account once it's deleted.

  • Visitor
  • I've been trying to use the "eliminate my account" from the help section but it's not giving me the option to carry on with the process. It just shows me a message about recovering my account once it...
  • Billy-J
  • Spotify Star
  • 286 Views
  • 1 replies
  • 0 likes
  • Account
  • 286 Views
  • 1 replies
  • 0 likes

Solved!! My Wife's Playlists Have Disappeared

PlanPremiumCountry UK Device(iPhone 12 mini.Operating System(iOS 10) My Question or Issue: My wife's playlists have disappeared. I have read similar posts where resetting passwords appear to have done the trick - however my wife has changed done this...

  • Casual Listener
  • Plan Premium Country UK   Device (iPhone 12 mini. Operating System (iOS 10)   My Question or Issue: My wife's playlists have disappeared. I have read similar posts where resettin...
  • kramnostribor
  • Casual Listener
  • 1892 Views
  • 4 replies
  • 0 likes
  • Premium
  • 1892 Views
  • 4 replies
  • 0 likes

Device/Account

PlanPremiumCountryUSMy Question or IssueThis doesn't make any sense but here goes. I have my own spotify plan on my own account and my dad has his own plan on his own account. But whenever one of us starts playing music it overrides the other's spoti...

  • Newbie
  •   Plan Premium Country US My Question or Issue This doesn't make any sense but here goes. I have my own spotify plan on my own account and my dad has his own plan on his own account. But w...
  • Maxim
  • Spotify Star
  • 291 Views
  • 1 replies
  • 0 likes
  • Account
  • 291 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment collection didn't work, now account is back to free mode

PlanFree/PremiumCountryNetherlandsDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a spotify premium family account, but the latest payment collection from my ...

  • Visitor
  • Plan Free/Premium Country Netherlands Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I ...
  • Dian
  • Spotify Legend
  • 499 Views
  • 3 replies
  • 0 likes
  • Account
  • 499 Views
  • 3 replies
  • 0 likes

Superuser Contribution Profile Picture of Following Appears then Disappears

PlanPremiumCountry(USA) Device(iPhone 11)Operating System(iOS 15.5) My Question or IssueThe Profile picture of a user I’m following appears when I followed them and disappears after a while on the same day after following them for a while that day. T...

  • Casual Listener
  • Plan Premium Country (USA)   Device (iPhone 11) Operating System (iOS 15.5)   My Question or Issue The Profile picture of a user I’m following appears when I followed them and di...
  • Dian
  • Spotify Legend
  • 285 Views
  • 2 replies
  • 0 likes
  • Account
  • 285 Views
  • 2 replies
  • 0 likes

Age

 For how many years in Poland can you have a Spotify account?

  • Visitor
  •   For how many years in Poland can you have a Spotify account?
  • Maxim
  • Spotify Star
  • 305 Views
  • 1 replies
  • 0 likes
  • Account
  • 305 Views
  • 1 replies
  • 0 likes

Solved!! A family member lives in other country

I have a cousin who lives in Latvia, but I myself live in Norway. I have had this Spotify premium subscripton where both me and him can use my account without interrupting each other while we listen to the music. Then I upgrated it to family subscrip...

  • Newbie
  • I have a cousin who lives in Latvia, but I myself live in Norway. I have had this Spotify premium subscripton where both me and him can use my account without interrupting each other while we listen ...
  • Cloudyboy_88
  • Visitor
  • 659 Views
  • 3 replies
  • 0 likes
  • 659 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Remove "special character" from username

Not sure when this started (I believe it was after the update which allows you to see top monthly artists on your profile) but the problem I seem to have is the "see all" option on my profile fails to load for anything - followers, following, public ...

  • Casual Listener
  • Not sure when this started (I believe it was after the update which allows you to see top monthly artists on your profile) but the problem I seem to have is the "see all" option on my profile fails t...
  • avsiojiwefniows
  • Casual Listener
  • 1427 Views
  • 5 replies
  • 1 likes
  • Account
  • 1427 Views
  • 5 replies
  • 1 likes

Random songs being played

I have a Spotify student premium account. In the USA, using an iPhone and I only use it on my laptop phone and TV. All of a sudden every time I play a song it immediately switches over to a random playlist every single time and it says that no other ...

  • Visitor
  • I have a Spotify student premium account. In the USA, using an iPhone and I only use it on my laptop phone and TV. All of a sudden every time I play a song it immediately switches over to a rand...
  • Luan
  • Spotify Star
  • 266 Views
  • 1 replies
  • 0 likes
  • Premium
  • 266 Views
  • 1 replies
  • 0 likes

SOMEONE HACKED MY ACCOUNT?!?!?!?!?

My Question or Issuelooks like someone logged into my account and hacked it, my account is really like a new account, my playlist is in the home menu but I can't play it, I can't see my other playlists, and also the latest songs from the artist who I...

  • Visitor
  • My Question or Issue looks like someone logged into my account and hacked it, my account is really like a new account, my playlist is in the home menu but I can't play it, I can't see my other playl...
  • Sebasty
  • Community Legend
  • 248 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 248 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot login to my spotify premium account despite resetting password multiple times

PlanPremiumCountryUKDevice(iPhone 6 and iPad) My Question or Issue I tried to login to a separate device (iPad) but had forgotten password so reset it and logged out of all devices (including iphone). Despite trying multiple times, the password i hav...

  • Visitor
  •   Plan Premium Country UK Device (iPhone 6 and iPad)   My Question or Issue   I tried to login to a separate device (iPad) but had forgotten password so reset it and logged o...
  • Dian
  • Spotify Legend
  • 311 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 311 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium account - nothing works but logged in

Used the web app, now have no access at all on mobile device. Tried logging off all devices, but nothing restored. Can't play any music and all Playlist titles are there with 0 content. Really wish I could find out how to fix this. It's going on a we...

  • Newbie
  • Used the web app, now have no access at all on mobile device. Tried logging off all devices, but nothing restored. Can't play any music and all Playlist titles are there with 0 content. Really wish I...
  • Kiril
  • Moderator
  • 359 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 359 Views
  • 1 replies
  • 0 likes

Superuser Contribution I am being charged for two accounts, the duo account and the family account

Hello.I have changed my account from the personal to the family account, however this month I was charged for the family account and the duo account. I don't understand why, if I had never paid for the duo account.Could you help me on this issue plea...

  • Visitor
  • Hello. I have changed my account from the personal to the family account, however this month I was charged for the family account and the duo account. I don't understand why, if I had never paid for...
  • Kiril
  • Moderator
  • 366 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 366 Views
  • 1 replies
  • 0 likes

Still being charged despite deleting account

Last month I decided to cancel my plan and delete my account to move to another service. I went through all the steps to cancel before deleting the account yet I found out yesterday that I've been charged again. The last Spotify payment was 3rd June,...

  • Visitor
  • Last month I decided to cancel my plan and delete my account to move to another service. I went through all the steps to cancel before deleting the account yet I found out yesterday that I've been ch...
  • Maxim
  • Spotify Star
  • 959 Views
  • 1 replies
  • 0 likes
  • Account
  • 959 Views
  • 1 replies
  • 0 likes

Account - Change Plan

Hi there - I am currently part of a family plan but will be leaving that family plan to start a new family plan with someone else. How do I do this without having to delete my current account/info?

  • Visitor
  • Hi there - I am currently part of a family plan but will be leaving that family plan to start a new family plan with someone else. How do I do this without having to delete my current account/info?&n...
  • Maxim
  • Spotify Star
  • 309 Views
  • 1 replies
  • 0 likes
  • Account
  • 309 Views
  • 1 replies
  • 0 likes

Solved!! My artist page don't show in my provider (I deleted all songs of my page)

When I want to enter my artist page on my release it is not found even though it exists. I can even access it on my artist account. Maybe it's because I deleted all the releases on my artist page.

  • Newbie
  • When I want to enter my artist page on my release it is not found even though it exists. I can even access it on my artist account. Maybe it's because I deleted all the releases on my artist page. ...
  • Maxim
  • Spotify Star
  • 371 Views
  • 1 replies
  • 0 likes
  • Account
  • 371 Views
  • 1 replies
  • 0 likes

Solved!! Get second account for same email

Hi, I would like to know how to buy second premium account for same email address I am using? I do not use FB. /mika

  • Casual Listener
  • Hi,   I would like to know how to buy second premium account for same email address I am using? I do not use FB.   /mika
  • crankycharisma
  • Visitor
  • 45583 Views
  • 5 replies
  • 0 likes
  • 45583 Views
  • 5 replies
  • 0 likes