Announcements

Help Wizard

Step 1

NEXT STEP

Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

88284 Views

9 replies

2 likes

Account
Login
  • 88284 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

741479 Views

13 replies

4 likes

Account
  • 741479 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

756380 Views

18 replies

29 likes

  • 756380 Views
  • 18 replies
  • 29 likes

Bought Premium deal 3 months, But it only gave me 1?

Hello, it's pretty much in the subject, bought the deal and it wants to renew in a month. Is there a way to get my extra 2 months :)?

Newbie

Hello, it's pretty much in the subject, bought the deal and it wants to renew in a month. Is there a way to get my extra 2 months :)?

191 Views

0 replies

0 likes

Subscription
  • 191 Views
  • 0 replies
  • 0 likes

Can't log in

I downloaded for desktop, tired logging in and got the message "The email address you entered has already been registered, but your account hasn't been confirmed yet. You'll get an email soon with details on how to confirm your account." I never rece...

Newbie

I downloaded for desktop, tired logging in and got the message "The email address you entered has already been registered, but your account hasn't been confirmed yet. You'll get an email soon with de...

251 Views

0 replies

0 likes

Account
Login
  • 251 Views
  • 0 replies
  • 0 likes

Account hacked???

Hi, Something appears to be wrong with my Spotfy Premium Account. I was charged on May 8th, so payments are still coming out. I was using my gmail email address to log in, but 2 weeks ago that stopped working. I am now no longer able to log in using ...

Newbie

Hi,   Something appears to be wrong with my Spotfy Premium Account.  I was charged on May 8th, so payments are still coming out.  I was using my gmail email address to log in, but 2 ...

175 Views

0 replies

0 likes

Account
Login
Premium
  • 175 Views
  • 0 replies
  • 0 likes

No funciona red moviles en mi iphone

Puedo utilizar las redes moviles a la perfeccion, pero al momento de usar spotify me aparece "sin conexion" y ya intente todo lo que dice en la pagina de support.

Newbie

Puedo utilizar las redes moviles a la perfeccion, pero al momento de usar spotify me aparece "sin conexion" y ya intente todo lo que dice en la pagina de support.

LordCator

Newbie

308 Views

1 replies

0 likes

Account
Login
Other
Premium
Security
Subscription
Unlimited
  • 308 Views
  • 1 replies
  • 0 likes

I cannot connect my Facebook to my Spotify.

So, I cannot connect my Facebook because it is connected to another Spotify that accidentally got created, and I want to connect it to the one I have.

Newbie

So, I cannot connect my Facebook because it is connected to another Spotify that accidentally got created, and I want to connect it to the one I have.

171 Views

0 replies

0 likes

Other
  • 171 Views
  • 0 replies
  • 0 likes

Linking to Spotify Family

As a current premium individual member, if I join a currently established premium family account will my current playlists, saved music, etc. tranfer over to the family account I would be joining?

Casual Listener

As a current premium individual member, if I join a currently established premium family account will my current playlists, saved music, etc. tranfer over to the family account I would be joining?

247 Views

0 replies

0 likes

Account
  • 247 Views
  • 0 replies
  • 0 likes

Phone Number

What phone number can I call to actually talk to someone who can answer my questions?

Casual Listener

What phone number can I call to actually talk to someone who can answer my questions?

251 Views

0 replies

0 likes

Other
  • 251 Views
  • 0 replies
  • 0 likes

Hice un pago en efectivo en el banco bcp y aun obtengo Spotify premium

El día de hoy pague S/18.90 en el banco bcp, con un código generado mediante la aplicación, para poder obtener el servicio de Spotify premium. El pago se realizó con éxito pero aún no tengo el servicio premium. Por favor, necesito ayuda

Newbie

El día de hoy pague S/18.90 en el banco bcp, con un código generado mediante la aplicación, para poder obtener el servicio de Spotify premium. El pago se realizó con éxito pero aún no tengo el servic...

701 Views

0 replies

0 likes

Premium
  • 701 Views
  • 0 replies
  • 0 likes

Cancelling Student Discount

Hello all, I am no longer a student and I need to cancel my student discount. I need to update my payment details and it requires verification of student status, which I no longer have. Because it can't verify that I am a student, it won't let me cha...

Newbie

Hello all,   I am no longer a student and I need to cancel my student discount.  I need to update my payment details and it requires verification of student status, which I no longer have...

manueldapaah

Newbie

21567 Views

4 replies

0 likes

Account
Subscription
  • 21567 Views
  • 4 replies
  • 0 likes

¿Como eliminar mi cuenta Spotify de manera permanente?

hola quiero Que se Elimine de forma permanente mi Cuenta ya Que No pienso volver a utilizarla Por Que no me gusto, no quiero cerrar secion ya Que repito sin utilizarla pienso, quiero eliminarla permanentemente.

Newbie

hola quiero Que se Elimine de forma permanente mi Cuenta ya Que No pienso volver a utilizarla Por Que no me gusto, no quiero cerrar secion ya Que repito sin utilizarla pienso, quiero eliminarla perma...

osornios

Spotify Star

1382 Views

1 replies

0 likes

Account
  • 1382 Views
  • 1 replies
  • 0 likes

How do I permanently delete my Spotify account?

Hi! I would like to delete this account, as I already have another one. Thanks!!

Newbie

Hi! I would like to delete this account, as I already have another one. Thanks!!  

Maxim

Spotify Star

2476 Views

1 replies

0 likes

Account
  • 2476 Views
  • 1 replies
  • 0 likes

premium family

I got a family code but I have a problem because some how I got a trial account. Why's that??

Newbie

I got a family code but I have a problem because some how I got a trial account. Why's that??

243 Views

0 replies

0 likes

Account
Subscription
  • 243 Views
  • 0 replies
  • 0 likes

Solved!! Not My Phone on Device List

Someone is accessing my account using an LG phone and I can't get them off the device list. What can I do? And they keep playing songs...

Casual Listener

Someone is accessing my account using an LG phone and I can't get them off the device list. What can I do? And they keep playing songs...

Modest_Mouse

Casual Listener

522 Views

2 replies

0 likes

Security
  • 522 Views
  • 2 replies
  • 0 likes

Charged for 1 month and 12 months simultaneously?

So I had to change my payment info the other day as my debit card number changed. Upon doing this, I renewed my subscription for 1 month, as it had expired while I was waiting on my new card. When checking my bank account today, I found that I had be...

Newbie

So I had to change my payment info the other day as my debit card number changed. Upon doing this, I renewed my subscription for 1 month, as it had expired while I was waiting on my new card. When ch...

osornios

Spotify Star

294 Views

2 replies

0 likes

Account
Other
Subscription
  • 294 Views
  • 2 replies
  • 0 likes

My account

I signed up with Spotify using my facebook account. My facebook page was reported and now I dont have access to that particular spotify account. Is there a way that I can retrieve that account? If not, I need to to stop payment for music I cant liste...

Newbie

I signed up with Spotify using my facebook account. My facebook page was reported and now I dont have access to that particular spotify account. Is there a way that I can retrieve that account? If no...

osornios

Spotify Star

255 Views

1 replies

0 likes

Premium
  • 255 Views
  • 1 replies
  • 0 likes

Cancellation after the 99 cents for 3 month

So I just heard a a Spotify advertisement (surprise) saying you can get Premium for 99 cents per month for 3 months and cancellation at any time. So is that saying I can get 3 month of premium for 99 cents then I can cancel without having to pay for ...

Casual Listener

So I just heard a a Spotify advertisement (surprise) saying you can get Premium for 99 cents per month for 3 months and cancellation at any time. So is that saying I can get 3 month of premium for 99...

kliddy

Casual Listener

373 Views

2 replies

0 likes

Premium
Subscription
  • 373 Views
  • 2 replies
  • 0 likes

Spotify Family

I have buy me Spotify Premium for 3 months for 0,99€. Can i make this Account to a Family Account ?

Newbie

I have buy me Spotify Premium for 3 months for 0,99€. Can i make this Account to a Family Account ?

osornios

Spotify Star

286 Views

2 replies

0 likes

Premium
  • 286 Views
  • 2 replies
  • 0 likes

where is available offline i only see download

i dowloaded my music in songs and then it doesnt show offline and i just payed for that why isnt it showing do i need to put all my sings in a playlist

Newbie

i dowloaded my music in songs and then it doesnt show offline and i just payed for that why isnt it showing do i need to put all my sings in a playlist

osornios

Spotify Star

195 Views

1 replies

0 likes

Other
  • 195 Views
  • 1 replies
  • 0 likes

Payment issues

I bought the 3 months discount for 1 months price and now it says on my account details that it will charge me the same amount, next month.

Newbie

I bought the 3 months discount for 1 months price and now it says on my account details that it will charge me the same amount, next month.

osornios

Spotify Star

277 Views

1 replies

0 likes

Subscription
  • 277 Views
  • 1 replies
  • 0 likes

3 months premium at £9.99 end date

Hi, I was confused about when the end date is for the Spotify Premium for £9.99 for 3 months. On the Spotify website it says that the offer is available up until the 30th June. I, however, just got an advert saying that this week is the last to sign ...

Newbie

Hi,  I was confused about when the end date is for the Spotify Premium for £9.99 for 3 months. On the Spotify website it says that the offer is available up until the 30th June. I, however, jus...

osornios

Spotify Star

636 Views

1 replies

0 likes

Premium
  • 636 Views
  • 1 replies
  • 0 likes