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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

84738 Views

9 replies

2 likes

Account
Login
  • 84738 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

661586 Views

13 replies

4 likes

Account
  • 661586 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

743620 Views

18 replies

29 likes

  • 743620 Views
  • 18 replies
  • 29 likes

Solved!! Re: Spotify Premium Subscription help

I paid 0.99 and it's still free. I logged off and logged back in, still nothing. I can provide my invoice number. Please help.

Regular

I paid 0.99 and it's still free. I logged off and logged back in, still nothing. I can provide my invoice number. Please help.

fizder

Regular

730 Views

5 replies

0 likes

  • 730 Views
  • 5 replies
  • 0 likes

3 months premium for 9,99, couldn't subscribe but money taken

Hello,I tried to use the offer 0,99 for 3 months, it failed during the registration as i have used my credit card before with another account. However, when i checked my bank account i saw that 0.99 as been taken from my credit. They took my money bu...

Regular

Hello, I tried to use the offer 0,99 for 3 months, it failed during the registration as i have used my credit card before with another account. However, when i checked my bank account i saw that 0.9...

146 Views

0 replies

0 likes

Premium
  • 146 Views
  • 0 replies
  • 0 likes

Logging in

My account was hacked and the email address changed. I have also forgotten my password. How can I change my password when the reset procedure is going to the hackers email?

Visitor

My account was hacked and the email address changed. I have also forgotten my password. How can I change my password when the reset procedure is going to the hackers email?

Maxim

Spotify Star

228 Views

1 replies

0 likes

Login
  • 228 Views
  • 1 replies
  • 0 likes

Family Premium Issue

I upgraded to family premium and tried to invite my wife, shes from sweden and im from australia, i already changed her account to an australian account but she is not recieving any invitations and the invite links do not work, any help here please? ...

Newbie

I upgraded to family premium and tried to invite my wife, shes from sweden and im from australia, i already changed her account to an australian account but she is not recieving any invitations and t...

156 Views

0 replies

0 likes

Account
Premium
Subscription
  • 156 Views
  • 0 replies
  • 0 likes

Re: Spotify Premium Subscription help

Hi There, I have already pay twice my account to change for premium but I am still free, someone could you help me, and explain for how can I ask for a refund, because I paid twice the same amount. kind regards, andre_265

Casual Listener

Hi There, I have already pay twice my account to change for premium but I am still free, someone could you help me, and explain for how can I ask for a refund, because I paid twice the same amount. k...

mapuya19

Community Legend

390 Views

3 replies

0 likes

  • 390 Views
  • 3 replies
  • 0 likes

Move from Premium via Cell carrier to Family

Hi! I currently pay for my Spotify Premium via my cell carrier, but I want to move to Family. The cell carrier (TelieSonera/Chess in Norway) don't provide that service, so I need to sign up for it outside of my mobile plan. How do I change to private...

Newbie

Hi!   I currently pay for my Spotify Premium via my cell carrier, but I want to move to Family. The cell carrier (TelieSonera/Chess in Norway) don't provide that service, so I need to sign up ...

168 Views

0 replies

0 likes

Account
Premium
Subscription
  • 168 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Premium Subscription help

Is the Spotify Premium auto-renew date based on the country you are currently in? For instance, my auto renew date is on 9/6/16, but I will be out of the country, 14 hours ahead. Will the auto renew date be when it is 9/6 in my home country, or 9/6 i...

Newbie

Is the Spotify Premium auto-renew date based on the country you are currently in? For instance, my auto renew date is on 9/6/16, but I will be out of the country, 14 hours ahead. Will the auto renew ...

mapuya19

Community Legend

420 Views

1 replies

0 likes

Premium
Subscription
  • 420 Views
  • 1 replies
  • 0 likes

3 months premium

Hi, I bought this month spotify 3 -month premium package and get out of this charge card but now I have taken charge of the post will again next month I see what the reason for this site

Newbie

Hi, I bought this month spotify 3 -month premium package and get out of this charge card but now I have taken charge of the post will again next month I see what the reason for this site

296 Views

0 replies

0 likes

Premium
  • 296 Views
  • 0 replies
  • 0 likes

Move premium to another account

How do I move a premium subscription from one account to another? bought three new months but it landed on the wrong spotify account

Casual Listener

How do I move a premium subscription from one account to another? bought three new months but it landed on the wrong spotify account😱

NaimaBorgström

Casual Listener

364 Views

4 replies

0 likes

Account
  • 364 Views
  • 4 replies
  • 0 likes

Problem promo 3x1 beggining to premium again.

Hey! My suscription to spotify premium was ended one month ago. During this month, a promotion of spotify premium was offered to me: the promo says that If I'm back to premium, I just pay one month (CLP 3.099) and I will receive 3 months of premium s...

Newbie

Hey!   My suscription to spotify premium was ended one month ago. During this month, a promotion of spotify premium was offered to me: the promo says that If I'm back to premium, I just pay on...

202 Views

0 replies

0 likes

Premium
Subscription
  • 202 Views
  • 0 replies
  • 0 likes

Spotify app won't let me upgrade to premium

On my iPhone the Spotify app won't let me upgrade to premium. I want to make my payments through iTunes like I did before until my money ran out so then I had to go get another iTunes card and now it won't let me. Also my account is linked to Faceboo...

Casual Listener

On my iPhone the Spotify app won't let me upgrade to premium. I want to make my payments through iTunes like I did before until my money ran out so then I had to go get another iTunes card and now it...

MrMonsterHunter

Newbie

852 Views

1 replies

1 likes

Account
Premium
Subscription
  • 852 Views
  • 1 replies
  • 1 likes

Account has been hacked. They cancelled my account and now I cannot log back in. PLEASE HELP

Recently my premium Spotify account kept pausing because it was being played somewhere else and then I noticed under recent songs played, there were songs I never played before. Suspecting someone hacked into my account I changed my email, password, ...

Casual Listener

Recently my premium Spotify account kept pausing because it was being played somewhere else and then I noticed under recent songs played, there were songs I never played before. Suspecting someone ha...

user-removed

Not applicable

650 Views

5 replies

0 likes

Account
  • 650 Views
  • 5 replies
  • 0 likes

borrar usuario premium family

Buenos días.Querría borrar un usuario de mi cuenta Premium Family, sin añadir a nadie.¿Cómo se hace?

Newbie

Buenos días. Querría borrar un usuario de mi cuenta Premium Family, sin añadir a nadie. ¿Cómo se hace?

192 Views

0 replies

0 likes

Premium
  • 192 Views
  • 0 replies
  • 0 likes

Deactivated FB account, how do i login?

hi all, i've been logining thru my FB account but i recently deactivated my FB account, how do i then login with regular username? Should i apply a new one?

Newbie

hi all,   i've been logining thru my FB account but i recently deactivated my FB account, how do i then login with regular username? Should i apply a new one?

345 Views

0 replies

0 likes

Account
Login
  • 345 Views
  • 0 replies
  • 0 likes

Email trouble

Ok, so I had an account on Spotify with an email that I didn't realise that I had deleted. I applied for the premium trial and the receipt email got send to the old, deleted email account. I tried changing the emails but it didn't work and now I have...

Visitor

Ok, so I had an account on Spotify with an email that I didn't realise that I had deleted. I applied for the premium trial and the receipt email got send to the old, deleted email account. I tried ch...

kbrooksc

Community Legend

303 Views

1 replies

0 likes

Subscription
  • 303 Views
  • 1 replies
  • 0 likes

Havent got my Premium yet.

Hey guys, I just bought the 0,99€ spotify premium with paypal. I havent got my premium yet.I am 100% sure i've used the right account.I am 100% sure its the right e-mail.I am 100% sure they got my payment. (I can see it on my paypal)I've also reinsta...

Casual Listener

Hey guys, I just bought the 0,99€ spotify premium with paypal. I havent got my premium yet. I am 100% sure i've used the right account. I am 100% sure its the right e-mail. I am 100% sure ...

Kev_rdzz

Casual Listener

578 Views

6 replies

0 likes

Account
Premium
Subscription
  • 578 Views
  • 6 replies
  • 0 likes

Solved!! Shared email

I want to merge my sons accounts to a shared plan but one of my sons uses my email. How do I merge

Newbie

I want to merge my sons accounts to a shared plan but one of my sons uses my email. How do I merge

kbrooksc

Community Legend

376 Views

1 replies

0 likes

Account
  • 376 Views
  • 1 replies
  • 0 likes

Facebook Log - in

I have a premium account linked to my Facebook. Now I can't sign in on my phone, laptop or through the web app. It's telling me there's a Facebook error and I haven't changedy facebook setting or password at all.Please help

Casual Listener

I have a premium account linked to my Facebook. Now I can't sign in on my phone, laptop or through the web app. It's telling me there's a Facebook error and I haven't changedy facebook setting or pas...

kbrooksc

Community Legend

490 Views

4 replies

0 likes

Login
Premium
  • 490 Views
  • 4 replies
  • 0 likes

Changing facebook accounts

How can I transfer my account to my new facebook?

Newbie

How can I transfer my account to my new facebook?

223 Views

0 replies

0 likes

Subscription
  • 223 Views
  • 0 replies
  • 0 likes

Switching to Family Plan

My husband and I both have premium. I want to put us (and our 2 teens) on the family plan. Do I cancel his subscription then start the family plan? He has already paid until the the end of the month and so have I. Will I be paying both monthly rates ...

Newbie

My husband and I both have premium. I want to put us (and our 2 teens) on the family plan. Do I cancel his subscription then start the family plan? He has already paid until the the end of the month ...

user-removed

Not applicable

278 Views

2 replies

0 likes

Account
  • 278 Views
  • 2 replies
  • 0 likes