Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
For a year in pay £9.99 now I must pay £12.99 every month no this is wrong
Hi I am trying to upgrade to a premium account and use my NUS Extra card to get the student discount rate. When I go to the page it lets me put in my bank details for payment and move to the next screen to enter my NUS card number, however it wont al...
I subscribed for spotify student but it would not verify me and I still got charged for the account. I want to the spotify student subscription but do not want to get charged additionally by entering in my card again
Hi , i used Spotify Vodofone Plan(3 months premimum) but not use spotify now. this image error screen .Vodofone customer service say "need talk to spotify" (i used page http://icerik.vodafone.com.tr/OTPLogin?redirect=Spotify ) thank you.
Hello I have been trying to get of hold of someone I have an issue with my account I am being charged double on my bank account can someone please contact me!!!!!!!
Hello, I'm from the Netherlands and my aacount got hacked yesterday. I got no response, can you help me? Regards,Deniz
I was trying to get Spotify student premium account and when I was in there it didn't recognize me as a student and at this point. Kinda just gave up and then I look at my credit card and it got charged the amount for the student account but the prem...
Why do I keep getting this message? I have a premium account. There are 2 devices connected. I'm listening to offline music when this happens. Running on a iphone 6.
I purchased an 6-month e-gift card for my friend Kevin for his bday and requested to have it sent to his email address: kevinmkulzer@gmail.com; however, he has yet to receive it and it was supposed to be delivered today. The Order ID is: 203063902544...
I have recently been charged $126.47 from Spotify. I downloaded the app forever ago and have never even used it. Opened the app a couple weeks ago to see what it was about and never even used it then. Then the next day I was charged. My account still...
You've charged me £9.99 on the 13th may but I've cancelled my subscription weeks ago, I'd like a refund please user name is andyu1991.
I signed up with the wrong email and i password i dont know. I also signed into my paypal account which is now supposedly going to get charged in a few days after the trail is finished i just want to cancel the subscription now but dont know anything...
Hi there,Thanks for getting in touch.Here's what we got from you: hello. i have had my free spotify account for a while now and decided to see if i would make use of the paid subscription so i have taken the trial for 30 days free. After a while the ...
Here's what we got from you: I tried to purchase Spotify Premium with the student discount, but it kept saying my student information wasn't valid (which it is valid) and I couldn't get premium with the discount. Later that day two chargers of $4.99 ...
My little bell (next to the message's icon) for the notifications is disappeared! How can I do to see it again? I need it to know about my following's new music! I thank you for the help!
Hi everyone!I've just notice that there are charges on my CC in april and may.. but I have a free account and i NEVER BOUGHT a premiun account!!Also in my profile there aren't receipts! So.. what are that charges on my credit cards?Thank you.
Hi all, I've previously had a premium subscription to spotify without any problems. This time around, however, I can't seem to get a device password (ONKYO TX-NR609 receiver). This is the sole reason I've decided to go and pay for Spotify, and now it...
May I ask where can I find the subscribtion type that only works on PC and costs 3 euros? I don't need those super-duper mobile/whatever functions, why would I pay money for the functions I'll never use? My friend mentioned that he pays 3 euros/month...
I just paid for family subscribtion. But it dosent work.I send link. But my daughter still can not log on. No help on your pages. This is really bad.
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