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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ironhoodie
  • Visitor
  • 224321 Views
  • 733 replies
  • 70 likes
  • Account
  • 224321 Views
  • 733 replies
  • 70 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1112385 Views
  • 118 replies
  • 106 likes
  • Account
  • 1112385 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Alex
  • Moderator
  • 58945 Views
  • 61 replies
  • 8 likes
  • Account
    Login
    Premium
  • 58945 Views
  • 61 replies
  • 8 likes

Premium Subscription Not Working

My Spotify account has reverted back to the Free Version even though I've been on the Premium Version for a number of months. The account states that "Your subsciption renews automatically on 23/05/2016. You'll be charged $17.99." which is today. The...

  • Newbie
  • My Spotify account has reverted back to the Free Version even though I've been on the Premium Version for a number of months.   The account states that "Your subsciption renews automatically o...
  • 54 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
  • 54 Views
  • 0 replies
  • 0 likes

Premium 3 meses por 29 pesos

Buenos días, ayer pagué por PRIMEEA VEZ mi suscripción premium para aprovechar esta oferta de 3 meses. Hoy se activó mi cuenta premium, pero me aparece sólo un mes de vigencia, en vez de los 3 que dicen en la página.Repito, es la primera vez que me s...

  • Newbie
  • Buenos días, ayer pagué por PRIMEEA VEZ mi suscripción premium para aprovechar esta oferta de 3 meses. Hoy se activó mi cuenta premium, pero me aparece sólo un mes de vigencia, en vez de los 3 que di...
  • MiguelRojero
  • Newbie
  • 3814 Views
  • 9 replies
  • 1 likes
  • Other
    Premium
    Subscription
  • 3814 Views
  • 9 replies
  • 1 likes

Payment

I used to pay with my credit card. Now, I just cant. It does have money and it is the one I already registered on my account...What´s wrong??

  • Casual Listener
  • I used to pay with my credit card. Now, I just cant. It does have money and it is the one I already registered on my account... What´s wrong??
  • user-removed
  • Not applicable
  • 100 Views
  • 3 replies
  • 0 likes
  • 100 Views
  • 3 replies
  • 0 likes

Premium stopped working - HELP PLEASE

My premium account stop working in all my devices, if I log in the Spotify website it says I have premium, but in my devices it says I don't, I've been using Spotify premium for quite long time and my none of my play list stopped working.

  • Newbie
  • My premium account stop working in all my devices, if I log in the Spotify website it says I have premium, but in my devices it says I don't, I've been using Spotify premium for quite long time and m...
  • 107 Views
  • 0 replies
  • 0 likes
  • Premium
  • 107 Views
  • 0 replies
  • 0 likes

Pagar spotify premium en oxxo con la oferta de 9 pesos

Quiero tener spotify premium y pagar en oxxo con la promocion de 3 meses por 9 pesos pero la nota que me de para imprimir y pagar en el oxxo me da un costo de 99 pesos.Si voy a pagar solamente me cobraran los 9 pesos? o me cobraran los 99?

  • Newbie
  • Quiero tener spotify premium y pagar en oxxo con la promocion de 3 meses por 9 pesos pero la nota que me de para imprimir y pagar en el oxxo me da un costo de 99 pesos. Si voy a pagar solamente me c...
  • 1641 Views
  • 0 replies
  • 3 likes
  • Premium
  • 1641 Views
  • 0 replies
  • 3 likes

Lost my premium account and can't get a new one

Hello! I lost my premium account because i forgot to pay that credit card. Now y have payed it, but i can't upgrade to premium with that or any other card. When i enter thedata it keeps saying that my card "is having a bad day" and won't take it. I'm...

  • Newbie
  • Hello!   I lost my premium account because i forgot to pay that credit card. Now y have payed it, but i can't upgrade to premium with that or any other card. When i enter thedata it keeps sayi...
  • Bittencourt
  • Spotify Star
  • 88 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 88 Views
  • 1 replies
  • 0 likes

Deleting a Spotify account/unlinking account from Facebook

I created a spotify account a couple years a ago and I forgot that I did. How do I delete that account/unlink it from my facebook so that I can link my new account to my facebook. Thanks!

  • Newbie
  • I created a spotify account a couple years a ago and I forgot that I did. How do I delete that account/unlink it from my facebook so that I can link my new account to my facebook. Thanks!
  • user-removed
  • Not applicable
  • 79 Views
  • 1 replies
  • 0 likes
  • Account
  • 79 Views
  • 1 replies
  • 0 likes

Solved!! Cancel my monthly subscription

I like to cancel my my monthly subscription. $10.79 was debited from my debit account without my authorization.

  • Casual Listener
  • I like to cancel my my monthly subscription. $10.79 was debited from my debit account without my authorization.
  • imesquita2482
  • Casual Listener
  • 166 Views
  • 6 replies
  • 0 likes
  • Subscription
  • 166 Views
  • 6 replies
  • 0 likes

Solved!! Family plan

It's legal or ilegal invite family members that no live in the same residence? I don't found nothing about on legal notes. Can someone answer me and show me on contract?

  • Newbie
  • It's legal or ilegal invite family members that no live in the same residence? I don't found nothing about on legal notes. Can someone answer me and show me on contract?
  • Bittencourt
  • Spotify Star
  • 280 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 280 Views
  • 1 replies
  • 0 likes

Can't log in

My phone died, everything is gone. New phone re downloaded spotify, the email and user name I though t I had used when I was given my gift family subscription don't work at all. How do I get hold of somebody who can help with this. Used the contact f...

  • Casual Listener
  •   My phone died, everything is gone. New phone re downloaded spotify, the email and user name I though t I had used when I was given my gift family subscription don't work at all.   How do...
  • Bittencourt
  • Spotify Star
  • 172 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 172 Views
  • 3 replies
  • 0 likes

00.99 for 3 months

When I tried to get the 3 month deal I was told I could not do it with my card as I had already did it yet I was still charged.

  • Newbie
  • When I tried to get the 3 month deal I was told I could not do it with my card as I had already did it yet I was still charged.
  • nazarenewife
  • Newbie
  • 152 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 152 Views
  • 2 replies
  • 0 likes

Lack of music

How come you refuse to include The Dave Clark Five in your available music ,with exception of one song.They were one of most influential groups of the British Invasion of the sixties...poor choice to omit...

  • Newbie
  • How come you refuse to include The Dave Clark Five in your available music ,with exception of one song.They were one of most influential groups of the British Invasion of the sixties...poor choice to...
  • user-removed
  • Not applicable
  • 110 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 110 Views
  • 1 replies
  • 0 likes

False Advertising?

I just began using Spotify, it's the 5th day of my week free trial. I was emailed about getting "Another 30 Days Free", all it requested was to click the link. However, the link doesn't do anything. Just tell me bluntly, is this free 30 days real or ...

  • Newbie
  • I just began using Spotify, it's the 5th day of my week free trial. I was emailed about getting "Another 30 Days Free", all it requested was to click the link. However, the link doesn't do anything. ...
  • 82 Views
  • 0 replies
  • 0 likes
  • Account
    Free
    Premium
  • 82 Views
  • 0 replies
  • 0 likes

Being Charged for premium but dont have premium

I have no idea how to reach customer service.So to any Spotifier admins out there Please investigate why I am being charged NZ$13/month adn both my spotify accounts say they are not premium. Please see attached the screen print showing the billings. ...

  • Casual Listener
  • I have no idea how to reach customer service. So to any Spotifier admins out there   Please investigate why I am being charged NZ$13/month adn both my spotify accounts say they are not premiu...
  • user-removed
  • Not applicable
  • 211 Views
  • 6 replies
  • 0 likes
  • Subscription
  • 211 Views
  • 6 replies
  • 0 likes

Prices for subscription

Hi Spotify!You have an add that sais you can get 3 months of Spotify Premium for DKK 9, but when you click on the banner it sais DKK 99. So how do I get it for the DKK 9? - Kirstine Mikkelsen

  • Newbie
  • Hi Spotify! You have an add that sais you can get 3 months of Spotify Premium for DKK 9, but when you click on the banner it sais DKK 99. So how do I get it for the DKK 9?   - Kirstine Mikkel...
  • Bittencourt
  • Spotify Star
  • 94 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 94 Views
  • 2 replies
  • 0 likes

spotify premium not working

Signed up for premium and doesnt let me play any music whatsoever offline. Uninstalled app and installed again, still not working on phone , Huawei android phone. Please let me know what should do.its a right pain.

  • Regular
  • Signed up for premium and doesnt let me play any music whatsoever offline. Uninstalled app and installed again, still not working on phone , Huawei android phone. Please let me know what should do.it...
  • ggdevine
  • Regular
  • 258 Views
  • 9 replies
  • 0 likes
  • Premium
  • 258 Views
  • 9 replies
  • 0 likes

Cannot play songs through Ps4 connect

I purchased spotify premium 2 days ago, before that, playing music on the ps4 by selecting it on the IPhone application worked fine. But now, when I select the button to connect to the ps4, it connects, but pauses the music. When I hit play, it skips...

  • Casual Listener
  • I purchased spotify premium 2 days ago, before that, playing music on the ps4 by selecting it on the IPhone application worked fine. But now, when I select the button to connect to the ps4, it connec...
  • coldwar252
  • Casual Listener
  • 148 Views
  • 2 replies
  • 0 likes
  • Other
    Premium
  • 148 Views
  • 2 replies
  • 0 likes

Solved!! switching subscriptions

If i sign up for the 3 month 99 cents premium subscription, afterwards can i swithc to the student discounts prive of 4.99 after the trial period is over

  • Casual Listener
  • If i sign up for the 3 month 99 cents premium subscription, afterwards can i swithc to the student discounts prive of 4.99 after the trial period is over
  • adam3933
  • Casual Listener
  • 186 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 186 Views
  • 2 replies
  • 0 likes

Someone logged into my account

Hi guys,I noticed someone (Jason-pc) using my account and I am absolutely sure no one knows my account & password because I dont share it.So my question is how did that person knows it? Maybe all our info is on the street, these days security breach ...

  • Casual Listener
  • Hi guys, I noticed someone (Jason-pc) using my account and I am absolutely sure no one knows my account & password because I dont share it. So my question is how did that person knows it? M...
  • mranonymous
  • Casual Listener
  • 145 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
    Security
  • 145 Views
  • 3 replies
  • 0 likes

Missing premium

Hey, i bought premium with the offer for 3 months, but I havent received the premium yet, and spotify doesnt recognise that I am premium, even though I have received the receipt in my mail, and received a welcome to premium -mail. I followed the flow...

  • Visitor
  • Hey, i bought premium with the offer for 3 months, but I havent received the premium yet, and spotify doesnt recognise that I am premium, even though I have received the receipt in my mail, and recei...
  • Maxim
  • Spotify Star
  • 97 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 97 Views
  • 1 replies
  • 0 likes