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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
76641 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
94698 Views
9 replies
2 likes
My music has been pausing about 5-10 times a day at random intervals with the "your account is being used elsewhere" message. I'm logged in using Facebook and I changed my Facebook password yesterday in case I'd been hacked but the pausing and messag...
My music has been pausing about 5-10 times a day at random intervals with the "your account is being used elsewhere" message. I'm logged in using Facebook and I changed my Facebook password yesterday...
Casual Listener
484 Views
2 replies
0 likes
Hello,I recently saw a response from Adam to a post titled "minor name change" and wanted to ask about the following. I'm trying to figure out how this person was able to use both capital letters and a space in their username in spotify. It also appe...
Hello, I recently saw a response from Adam to a post titled "minor name change" and wanted to ask about the following. I'm trying to figure out how this person was able to use both capital letters a...
Spotify Star
7134 Views
3 replies
0 likes
So Spotify billed me April 8th, 2016 and cancelled my subscription April 18th, 2016 for non payment... I love my Spotify but this has made me infuriated. I can't seem to get any answers back from "customer support" who coincidentally has no live tele...
So Spotify billed me April 8th, 2016 and cancelled my subscription April 18th, 2016 for non payment... I love my Spotify but this has made me infuriated. I can't seem to get any answers back from "cu...
Spotify Star
1233 Views
6 replies
1 likes
Hi - I tried to ugrade to premium recently. I was charged but my account status is still free. I didn't receive email confirmation either. Please advise how to proceed.Thanks
Hi - I tried to ugrade to premium recently. I was charged but my account status is still free. I didn't receive email confirmation either. Please advise how to proceed. Thanks &...
Spotify Star
493 Views
4 replies
0 likes
Hey guys,I got a new Visa card and forgot to renew my information when they wanted to charge me for spotify premium. Now I changed it and I am back with premium but my music is gone. I tried to download a new version and logged out and in several tim...
Hey guys, I got a new Visa card and forgot to renew my information when they wanted to charge me for spotify premium. Now I changed it and I am back with premium but my music is gone. I tried to dow...
Spotify Star
368 Views
2 replies
0 likes
I buy Premium for my Brother with my Paypal and now i want to buy Premium for me but i cant. After i confirme the payment i just get put back to the page where i can choose the payment method. It is not possible to buy a second Premium with one Paypa...
I buy Premium for my Brother with my Paypal and now i want to buy Premium for me but i cant. After i confirme the payment i just get put back to the page where i can choose the payment method. It is ...
Community Legend
750 Views
1 replies
0 likes
Hi, Me and my girlfriends have both a premium account.We would like to change from our two individuel premium account to a family premium account.How do we do that concretely? ThanksEric
Hi, Me and my girlfriends have both a premium account. We would like to change from our two individuel premium account to a family premium account. How do we do that concretely? &nb...
Gig Goer
295 Views
1 replies
0 likes
I subscribed to premium today. Big mistake. now when I try to log in it gives a 404 error next try it tells me I already have an account Repeat, repeat loop. then there is nowhere to go for help. im going back to Apple. At least I expect them to be *...
I subscribed to premium today. Big mistake. now when I try to log in it gives a 404 error next try it tells me I already have an account Repeat, repeat loop. then there is ...
Gig Goer
668 Views
1 replies
0 likes
Hi, i'm have problem with setting device password, and i want to contact with spotify but i also have problem with gettint the contact because i can't enter were the contacts are, so i would be grateful if you would write the contact here.
Hi, i'm have problem with setting device password, and i want to contact with spotify but i also have problem with gettint the contact because i can't enter were the contacts are, so i would be grate...
Community Legend
880 Views
3 replies
0 likes
Hi all, I cancelled my Spotfiy premium account around 17 November 2015 which is when I purchased Amazon Prime and as I didn't need two music apps I decided to cancel Spotify Premium.I have now been charged £9.99 for 7 months I have not had premium an...
Hi all, I cancelled my Spotfiy premium account around 17 November 2015 which is when I purchased Amazon Prime and as I didn't need two music apps I decided to cancel Spotify Premium. I have n...
Community Legend
262 Views
1 replies
0 likes
Buenos dias. El día 26/05/2016 tramité mi baja Premium con movistar para que mi cuenta sea Free y pueda gestionar mi alta en Family, pero aun sigo viendo que mi cuenta está vinculada con Movistar y ellos me dicen que mi baja está tramitada ¿Cual pued...
Buenos dias. El día 26/05/2016 tramité mi baja Premium con movistar para que mi cuenta sea Free y pueda gestionar mi alta en Family, pero aun sigo viendo que mi cuenta está vinculada con Mov...
Spotify Star
2578 Views
2 replies
0 likes
I bought the premium version on 6/23 and got charged for it, however it still says I have the free version. I logged out and delted the app and downloaded it again like the online help advised me to do and it is still not working. I am now paying for...
I bought the premium version on 6/23 and got charged for it, however it still says I have the free version. I logged out and delted the app and downloaded it again like the online help advised me to ...
Spotify Star
222 Views
1 replies
0 likes
Ok so I'm currently on premium if I switch to family subscription will my old one Cancel or will I be charged for my premium and family ? And also how do I add a family member to the plan ?
Ok so I'm currently on premium if I switch to family subscription will my old one Cancel or will I be charged for my premium and family ? And also how do I add a family member to the plan ?
Gig Goer
444 Views
5 replies
0 likes
Does anybody know how long Spotify and their partners save your payment data (which PayPal account you've used or your bank data)? Thanks
Does anybody know how long Spotify and their partners save your payment data (which PayPal account you've used or your bank data)? Thanks
217 Views
0 replies
0 likes
Yesterday I bought spotify premium for 3 months for 9,99 euros but just now I saw an ad by sony that you can get premium for 3 months for only 0,99 eurocents (ad page linked below*).I'd like to use this offer but when I tried to use the offer it said...
Yesterday I bought spotify premium for 3 months for 9,99 euros but just now I saw an ad by sony that you can get premium for 3 months for only 0,99 eurocents (ad page linked below*). I'd like to use...
Casual Listener
372 Views
2 replies
0 likes
I looked around abit and found that neither the Email nor Password was what I set it to be. I can still login through Facebook thankfully enough but not directly through Spotify as the password was changed. I have already changed my facebook and emai...
I looked around abit and found that neither the Email nor Password was what I set it to be. I can still login through Facebook thankfully enough but not directly through Spotify as the password was c...
Community Legend
524 Views
5 replies
0 likes
Hi I have some credit on my iTunes/AppStore account. How can i pay for Spotify premium with it? I see no in-app purchase option in the Spotify app? Thanks
Hi I have some credit on my iTunes/AppStore account. How can i pay for Spotify premium with it? I see no in-app purchase option in the Spotify app? Thanks
Newbie
581 Views
2 replies
0 likes
I AM SUBSCRIBED TO SPOTIFY PREMIUM. THE APP DISSAPPEARED FROM MY PC. IS IT POSSIBLE THAT SOMEONE MAY HAVE REMOVED IT? MEANTIME, I HAVE DOWNLOADED IT AGAIN, BUT WHEN I TRY TO EXECUTE IT I CANNOT LOG IN BECAUSE THE SCREEN IS BLANK. WHEN I TRY TO REGIST...
I AM SUBSCRIBED TO SPOTIFY PREMIUM. THE APP DISSAPPEARED FROM MY PC. IS IT POSSIBLE THAT SOMEONE MAY HAVE REMOVED IT? MEANTIME, I HAVE DOWNLOADED IT AGAIN, BUT WHEN I TRY TO EXECUTE IT I CANNOT LOG I...
Community Legend
405 Views
1 replies
0 likes
Since Spotify makes it impossible to actually contact them with a complaint, I'm going to keep this short: I don't pay $10 a month to have my playlists and albums interrupted with advertisements. What the heck, Spotify? If I wanted to hear ads, I'd k...
Since Spotify makes it impossible to actually contact them with a complaint, I'm going to keep this short: I don't pay $10 a month to have my playlists and albums interrupted with advertisem...
Community Legend
231 Views
1 replies
0 likes
SPOTIFY! I clicked on your offer that was 9kr for 3 month and instead u took 99kr for 1 month, i feel scammed and i want my money back
SPOTIFY! I clicked on your offer that was 9kr for 3 month and instead u took 99kr for 1 month, i feel scammed and i want my money back
Community Legend
414 Views
2 replies
0 likes
