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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • DRAG0N
  • Regular
  • 262457 Views
  • 789 replies
  • 81 likes
  • Account
  • 262457 Views
  • 789 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1128911 Views
  • 118 replies
  • 106 likes
  • Account
  • 1128911 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 71889 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 71889 Views
  • 63 replies
  • 8 likes

Solved!! Paid for premium twice and charged but did not receive it

Hi Spotify. I paid for Spotify premium for 1 month for .99 . It didn't work so I went to the 3 month for .99 and that didn't work either. I was instantly charged for both even though I got no premium. It said my credit card won't work with it. Can I ...

  • Casual Listener
  • Hi Spotify. I paid for Spotify premium for 1 month for .99 . It didn't work so I went to the 3 month for .99 and that didn't work either. I was instantly charged for both even though I got no premium...
  • user-removed
  • Not applicable
  • 299 Views
  • 5 replies
  • 0 likes
  • Premium
  • 299 Views
  • 5 replies
  • 0 likes

Spotify Family Q and A

The Spotify Q and A does not answer the fundamental question....which is, do ALL the family accounts get 3 device access to premium Spotify?

  • Newbie
  • The Spotify Q and A does not answer the fundamental question....which is, do ALL the family accounts get 3 device access to premium Spotify?
  • LordRollin
  • Community Legend
  • 127 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 127 Views
  • 1 replies
  • 0 likes

double family premium account

Hi, How can I remove a family account? A familymember created a premium family account and invited me. But I accidentally created one myself too. Now I cannot accept the invitation of my familymember, because I allready have a family account... I don...

  • Newbie
  • Hi,   How can I remove a family account?   A familymember created a premium family account and invited me. But I accidentally created one myself too. Now I cannot accept the invitation ...
  • LordRollin
  • Community Legend
  • 92 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 92 Views
  • 1 replies
  • 0 likes

Unlink Spotify and Facebook

Hi How do I unlink my Spotify from my Facebook?

  • Casual Listener
  • Hi   How do I unlink my Spotify from my Facebook?
  • KatesHere
  • Community Legend
  • 251 Views
  • 5 replies
  • 0 likes
  • Account
  • 251 Views
  • 5 replies
  • 0 likes

Two accounts

I have two accounts one made by e-mail address with premium and other one made with Facebook,free. I want to connect to Facebook from the premium one but the application doesn't allows me because I already have the second account linked with it. It d...

  • Visitor
  • I have two accounts one made by e-mail address with premium and other one made with Facebook,free. I want to connect to Facebook from the premium one but the application doesn't allows me because I a...
  • LordRollin
  • Community Legend
  • 76 Views
  • 1 replies
  • 0 likes
  • Account
  • 76 Views
  • 1 replies
  • 0 likes

Please stop overcharging me and give me back my student discount

Hi, I just found out that after 4 months of paying GBP4.99 for student subscription I have been reverted back to normal subscription and there's no way of renewing. The website is incredibly user unfriendly - link to the page for student discount is ...

  • Newbie
  • Hi,    I just found out that after 4 months of paying GBP4.99 for student subscription I have been reverted back to normal subscription and there's no way of renewing.   The websit...
  • LordRollin
  • Community Legend
  • 109 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 109 Views
  • 1 replies
  • 0 likes

Premium

Signed up for premium for .99 first 3 months... got a receipt but my credit card looks like it was charged multiple times and still can't access premium... tried logging out and logging in ... and installing the app ... help!!!

  • Casual Listener
  • Signed up for premium for .99 first 3 months... got a receipt but my credit card looks like it was charged multiple times and still can't access premium... tried logging out and logging in ... and in...
  • MaryS
  • Roadie
  • 102 Views
  • 3 replies
  • 0 likes
  • Premium
  • 102 Views
  • 3 replies
  • 0 likes

I want to get the summer deal, but...

So I don't have a credit card or debit card, but I do have a little bit of money on my play account. Is there any way to pay using that?

  • Newbie
  • So I don't have a credit card or debit card, but I do have a little bit of money on my play account. Is there any way to pay using that?
  • MaryS
  • Roadie
  • 132 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 132 Views
  • 1 replies
  • 0 likes

money

So I got chraged for premium, but next time I got on, I didnt have premium anymore. Today I tried signing up for the student one, Wouldnt let me bur charged me anyway. How do I get that back?

  • Newbie
  • So I got chraged for premium, but next time I got on, I didnt have premium anymore. Today I tried signing up for the student one, Wouldnt let me bur charged me anyway. How do I get that back?
  • MaryS
  • Roadie
  • 93 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
  • 93 Views
  • 1 replies
  • 1 likes

Spotify shows no Facebook friends

Hello, I am using Spotify with my Facebook account and says: There are no friends using Spotify, but I know this is not true. They cannot find me either. Any Ideas? GreatzSchnarcher

  • Casual Listener
  • Hello,   I am using Spotify with my Facebook account and says: There are no friends using Spotify, but I know this is not true. They cannot find me either. Any Ideas?   Greatz Schnarch...
  • Schnarcher
  • Casual Listener
  • 157 Views
  • 4 replies
  • 0 likes
  • Account
  • 157 Views
  • 4 replies
  • 0 likes

Solved!! Family account

Ok, so my NUS account just ran out but now looking at opening a family account. My question is that say I have all the members of the family on my account and one of them buys something, say an album or whatever, who is charged? Would it automaticall...

  • Casual Listener
  • Ok, so my NUS account just ran out but now looking at opening a family account.   My question is that say I have all the members of the family on my account and one of them buys something, say...
  • Bittencourt
  • Spotify Star
  • 183 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 183 Views
  • 3 replies
  • 0 likes

All my songs have disappeared

Under 'Your Music' when i click on Songs, there is nothing there. All of my songs have disappeared. They were all there yesterday. Help!

  • Newbie
  • Under 'Your Music' when i click on Songs, there is nothing there. All of my songs have disappeared. They were all there yesterday. Help!
  • Bittencourt
  • Spotify Star
  • 100 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 100 Views
  • 1 replies
  • 0 likes

accidentally bought spotify premium

I bought a 10€ coupon for spotify earlier that day because I wanted to purchase the offer where you can get three months of spotify premium for 0,99€, I did what it said on the back of my coupon and entered my code, but instead of purchasing the thre...

  • Newbie
  • I bought a 10€ coupon for spotify earlier that day because I wanted to purchase the offer where you can get three months of spotify premium for 0,99€, I did what it said on the back of my coupon and ...
  • Maxim
  • Spotify Star
  • 104 Views
  • 1 replies
  • 0 likes
  • Premium
  • 104 Views
  • 1 replies
  • 0 likes

From premium to premium family

Dear all, I've just signed up for a premium family account. I already had a premium account. My question is; do I need to cancel my premium account or is my premium account changed to a premium familly acccount automaticly? Kind regards, Freek

  • Newbie
  • Dear all,   I've just signed up for a premium family account. I already had a premium account. My question is; do I need to cancel my premium account or is my premium account changed to a prem...
  • Bittencourt
  • Spotify Star
  • 106 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 106 Views
  • 1 replies
  • 0 likes

Solved!! Signed up for 3 months for 9.99 and in subscription says it's only for 1 month?

I followed a link, spotify.com/summer, and signed up thinking it was $9.99 for 3 months. After the payment it says my card will be charged again 1 month from today? How do I contact support?

  • Casual Listener
  • I followed a link, spotify.com/summer, and signed up thinking it was $9.99 for 3 months.   After the payment it says my card will be charged again 1 month from today? How do I contact sup...
  • Maxim
  • Spotify Star
  • 431 Views
  • 8 replies
  • 0 likes
  • Subscription
  • 431 Views
  • 8 replies
  • 0 likes

Family Account

HelloI subscribe for a Family plan.I have 3 kids too young to have a FaceBook account.How do I share my playlist with them ? thanks

  • Casual Listener
  • Hello I subscribe for a Family plan. I have 3 kids too young to have a FaceBook account. How do I share my playlist with them ?   thanks
  • MaryS
  • Roadie
  • 234 Views
  • 4 replies
  • 0 likes
  • Account
  • 234 Views
  • 4 replies
  • 0 likes

Playlists and everything else gone after connecting to facebook

Playlists and everything else gone after connecting to facebook Hello, I had two accounts. One was a regular Spotify-account without any connection to facebook. I used that one years ago and put in just a few songs. I also had an account with a Faceb...

  • Casual Listener
  • Playlists and everything else gone after connecting to facebook   Hello,   I had two accounts. One was a regular Spotify-account without any connection to facebook. I used that one year...
  • ralphitz
  • Casual Listener
  • 256 Views
  • 6 replies
  • 0 likes
  • Account
    Login
    Premium
  • 256 Views
  • 6 replies
  • 0 likes

Solved!! Account changed back to Free.

Hey! I got an invite to Spotify Family, I accepted it and everything worked fine. Now, when I log in, my account type is Free again. My account -> receipts says: Date 25.5.2016 1068851394011 What to do?

  • Visitor
  • Hey!   I got an invite to Spotify Family, I accepted it and everything worked fine. Now, when I log in, my account type is Free again.   My account -> receipts says:   Date 25...
  • user-removed
  • Not applicable
  • 156 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 156 Views
  • 1 replies
  • 0 likes

Premium Abo

Ups, Deine Karte oder Dein Zahlungsanbieter scheinen einen schlechten Tag zu haben. Keine Sorge, die Karte wurde nicht belastet. Versuchs noch mal oder verwende eine andere Zahlungsmethode. Bekomme immer diese Fehlermeldung. Karte ist weder abgelaufe...

  • Newbie
  • Ups, Deine Karte oder Dein Zahlungsanbieter scheinen einen schlechten Tag zu haben. Keine Sorge, die Karte wurde nicht belastet. Versuchs noch mal oder verwende eine andere Zahlungsmethode.   ...
  • 235 Views
  • 0 replies
  • 1 likes
  • Premium
  • 235 Views
  • 0 replies
  • 1 likes

Solved!! Paid twice for Premium but I continue in Free

Hi, Yesterday I paid for premium by first time and now I've paid it again. I've tested everything: install the app, change the pwd, i've tried to acces with my spotify user and with my facebook account. I continue in free account. Please help!

  • Casual Listener
  • Hi,    Yesterday I paid for premium by first time and now I've paid it again.   I've tested everything: install the app, change the pwd, i've tried to acces with my spotify user an...
  • vanytu
  • Casual Listener
  • 271 Views
  • 5 replies
  • 0 likes
  • Premium
    Subscription
  • 271 Views
  • 5 replies
  • 0 likes