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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

292190 Views

529 replies

34 likes

Account
Free
  • 292190 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13694 Views

6 replies

11 likes

Security
  • 13694 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

541486 Views

990 replies

115 likes

Account
  • 541486 Views
  • 990 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129679 Views

74 replies

12 likes

Account
Login
Premium
  • 129679 Views
  • 74 replies
  • 12 likes

Subscribed, but not getting Premium?

My account is still free but I paid for a premium, I've tried multiple times of deleting and redownloading the app. I also never received an email confirmation of the upgrade. I need help asap.

Casual Listener

My account is still free but I paid for a premium, I've tried multiple times of deleting and redownloading the app. I also never received an email confirmation of the upgrade. I need help asap.

thetoms1957

Casual Listener

1343 Views

15 replies

0 likes

Account
Premium
Subscription
  • 1343 Views
  • 15 replies
  • 0 likes

Unable to upgrade to premium

There is ntg wrong with my mobile data and wifi. I clicked the go premium and the get 30 days free but it shows network error. Can anyone help me thx

Newbie

There is ntg wrong with my mobile data and wifi. I clicked the go premium and the get 30 days free but it shows network error. Can anyone help me thx

276 Views

0 replies

0 likes

Premium
  • 276 Views
  • 0 replies
  • 0 likes

Charging but no subscription

Hi there,I have Spotify on my iPhone and apple keeps charging me monthly for my Spotify subscription but the app has disconnected me from premium and won't allow me to upgrade to premium either. Spotify states that I am on "free" but does not give me...

Newbie

Hi there, I have Spotify on my iPhone and apple keeps charging me monthly for my Spotify subscription but the app has disconnected me from premium and won't allow me to upgrade to premium either. ...

293 Views

0 replies

0 likes

Account
Free
Premium
Subscription
  • 293 Views
  • 0 replies
  • 0 likes

Solved!! deleting old accounts linked to stupid facebook logins

spotify please allow us to delete old spotify accounts linked to facebook. we have both deleted facebook and our old spotify accounts are linked to that for logins. it gives us no option to login via email so we had to open a new spotify account with...

Newbie

spotify please allow us to delete old spotify accounts linked to facebook. we have both deleted facebook and our old spotify accounts are linked to that for logins. it gives us no option to login via...

MattSuda

Spotify Star

737 Views

2 replies

0 likes

Login
  • 737 Views
  • 2 replies
  • 0 likes

New phone will not log in

I am a premium member and had to start a new account(free) to even be able to log in today. I have a new phone and neither of my email addresses or my password will work. I have no idea how to get this to work and am extremely frustrates at this poin...

Newbie

I am a premium member and had to start a new account(free) to even be able to log in today. I have a new phone and neither of my email addresses or my password will work. I have no idea how to get th...

MattSuda

Spotify Star

256 Views

1 replies

0 likes

Login
  • 256 Views
  • 1 replies
  • 0 likes

Suscripción

Hace 3 meses que no uso la aplicación, hoy decidí borrarla por qué no la uso y Spotify hizo un cargo a mi tarjeta de 99 pesos, con este número de folio P005324228

Newbie

Hace 3 meses que no uso la aplicación, hoy decidí borrarla por qué no la uso y Spotify hizo un cargo a mi tarjeta de 99 pesos, con este número de folio P005324228

189 Views

0 replies

0 likes

Other
  • 189 Views
  • 0 replies
  • 0 likes

Solved!! Issues with free Spotify premium with Rogers wireless account

I have been enjoying Spotify premium with my Rogers wireless connection.I recently did a hardware upgrade and lost my premium subscription. I have tried trouble shooting in every possible way and it's still not working.Can you please help me ?-Kulbir

Visitor

I have been enjoying Spotify premium with my Rogers wireless connection. I recently did a hardware upgrade and lost my premium subscription. I have tried trouble shooting in every possible way and...

kbrooksc

Community Legend

1353 Views

3 replies

0 likes

Premium
Subscription
  • 1353 Views
  • 3 replies
  • 0 likes

My Account doesn't get Premium

I've renewed my subscription via the App Store but my Account doesn't get Premium, does Spotify need some time to change it?If not, what can I do?

Newbie

I've renewed my subscription via the App Store but my Account doesn't get Premium, does Spotify need some time to change it? If not, what can I do?

kbrooksc

Community Legend

198 Views

1 replies

0 likes

Account
Free
Other
Premium
Subscription
  • 198 Views
  • 1 replies
  • 0 likes

Facebook/Student discount

I used Facebook to login to Spotify and had a student discount. Recently I decided to delete my Facebook account and knew this would result in me losing my Spotify account. No worries, I was just going to make a new Spotify account. But when I attemp...

Newbie

I used Facebook to login to Spotify and had a student discount. Recently I decided to delete my Facebook account and knew this would result in me losing my Spotify account. No worries, I was just goi...

kbrooksc

Community Legend

597 Views

1 replies

0 likes

Premium
Subscription
  • 597 Views
  • 1 replies
  • 0 likes

Paid for premium and havent got it

Hi,I paid for premium on Thursday night but I always cancel the subscription soon after because I don't want to be charged the next month as its only whilst I'm on holiday I need it, the payment has gone through, I've reinstalled the app, but it stil...

Newbie

Hi, I paid for premium on Thursday night but I always cancel the subscription soon after because I don't want to be charged the next month as its only whilst I'm on holiday I need it, the payment ...

Imaactress101

Roadie

198 Views

1 replies

0 likes

Subscription
  • 198 Views
  • 1 replies
  • 0 likes

Logging in

Hi guys, I recently got a new phone and are having trouble logging into my account, I've forgotten the password and every time I try to change the password I never receive the email.. I'm still getting charged per month and have tried emailing Spotif...

Newbie

Hi guys, I recently got a new phone and are having trouble logging into my account, I've forgotten the password and every time I try to change the password I never receive the email.. I'm still getti...

Imaactress101

Roadie

295 Views

2 replies

0 likes

Login
  • 295 Views
  • 2 replies
  • 0 likes

Cancelar

Desea cancelació mi actual usuario "fasimilco" para luego crear otro usuario. Gracias,Luis Alberto

Newbie

Desea cancelació mi actual usuario "fasimilco" para luego crear otro usuario.   Gracias, Luis Alberto

Bittencourt

Spotify Star

340 Views

3 replies

0 likes

Free
  • 340 Views
  • 3 replies
  • 0 likes

2 premium accounts.

I had billing issues with my first account. It is still active for a fee more days but is linked to my fb account. I have a new Spotify premium account and want to transfer everything to it from the old, also would like to login with fb on it.

Newbie

I had billing issues with my first account. It is still active for a fee more days but is linked to my fb account. I have a new Spotify premium account and want to transfer everything to it from the ...

280 Views

0 replies

0 likes

Account
  • 280 Views
  • 0 replies
  • 0 likes

Spotify Premium for Family - why "at the same address"

Why does Spotify premium for family say "All members must reside at the same address" (and not enforce that AT ALL)? We are thinking about it but wanted to do it with my brother and his wife. Also, several of us are moving soon. It would be silly to ...

Newbie

Why does Spotify premium for family say "All members must reside at the same address" (and not enforce that AT ALL)? We are thinking about it but wanted to do it with my brother and his wife. Al...

1186 Views

0 replies

0 likes

Premium
  • 1186 Views
  • 0 replies
  • 0 likes

Porque eliminaron todas las canciones de la quinta y sexta temporada de glee

Hola, hace unos meses tenia mi cuenta de spotify con las canciones de Glee como son Chandelier, Problem, Take me to church, Break Free, Uptown Funk, All about that bass, Cool Kids, etc.Pero ahora por alguna razon no aparecen en ningun lado, ya las bu...

Newbie

Hola, hace unos meses tenia mi cuenta de spotify con las canciones de Glee como son Chandelier, Problem, Take me to church, Break Free, Uptown Funk, All about that bass, Cool Kids, etc . ...

osornios

Spotify Star

2290 Views

2 replies

0 likes

Account
  • 2290 Views
  • 2 replies
  • 0 likes

Solved!! I want my old playlists back

Hello, please help me! Last night I made a new account and I decided to connect it to facebook so that I could have my playlists and everything on that new account. It didn't work so I logged out and disconnect that new account from my facebook page ...

Visitor

Hello, please help me! Last night I made a new account and I decided to connect it  to facebook so that I could have my playlists and everything on that new account. It didn't work so I logged o...

EilerWessel

Community Legend

767 Views

1 replies

0 likes

Account
  • 767 Views
  • 1 replies
  • 0 likes

Solved!! Family plans in Canada?

When is this coming to Canada? I don't understand the delay."Spotify Family will roll out globally over the upcoming weeks."https://press.spotify.com/bo/2014/10/20/introducing-spotify-family-now-the-whole-band-can-play/ That was posted October 20, or...

Casual Listener

When is this coming to Canada? I don't understand the delay. "Spotify Family will roll out globally over the upcoming weeks." https://press.spotify.com/bo/2014/10/20/introducing-spotify-family-...

12158983777

Newbie

1325 Views

7 replies

1 likes

Account
  • 1325 Views
  • 7 replies
  • 1 likes

Unable to log in on a new device

replaced an old iPad, installed Spotify in the new iPad Pro, each time I try to log in get an error message: "you already created an account with this email address". I have reinstalled Spotify, have re-booted the device, deleted Spotify from the old...

Newbie

replaced an old iPad, installed Spotify in the new iPad Pro, each time I try to log in get an error message: "you already created an account with this email address". I have reinstalled Spotify, have...

osornios

Spotify Star

261 Views

1 replies

0 likes

Login
  • 261 Views
  • 1 replies
  • 0 likes

premium not working

I recently.paid 10 bucks with my debit card and i have it in my transaction history but i still remain on free. I dont know what else to do. I deleted the app and uninstalled and restarted phone and really upset i cant use my music. I paid on 6/30/16...

Newbie

I recently.paid 10 bucks with my debit card and i have it in my transaction history but i still remain on free. I dont know what else to do. I deleted the app and uninstalled and restarted phone and ...

osornios

Spotify Star

274 Views

1 replies

0 likes

Premium
  • 274 Views
  • 1 replies
  • 0 likes

Old premium subcription transferred to newer one

I want to transfer my old premium subcription to my new account. How do I do that?

Newbie

I want to transfer my old premium subcription to my new account. How do I do that? 

osornios

Spotify Star

236 Views

1 replies

0 likes

Account
Premium
Subscription
  • 236 Views
  • 1 replies
  • 0 likes