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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
76543 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
94463 Views
9 replies
2 likes
My Discover Weekly Playlist title is in French. It displays as "Découvertes de la semaine". Everything else on Spotify is in English. I even changed my language setting from English (US) to Spanish and back. In Spanish, the playlist was still in Fren...
My Discover Weekly Playlist title is in French. It displays as "Découvertes de la semaine". Everything else on Spotify is in English. I even changed my language setting from English...
Newbie
678 Views
1 replies
0 likes
Hi,I tried subscripbing to premium account, in subsription page filled card info, submitted info, got message saying spotify will now send me receipt, but:1) I got no receipt.2) Checked my bank account info - yes, I got charged for subscription (mone...
Hi, I tried subscripbing to premium account, in subsription page filled card info, submitted info, got message saying spotify will now send me receipt, but: 1) I got no receipt. 2) Checked my bank...
Casual Listener
4584 Views
2 replies
0 likes
I have just joined family,having had premium for some time and now my subscription date has been moved forward by 10 days.Can anyone please explain why?Thanks.
I have just joined family,having had premium for some time and now my subscription date has been moved forward by 10 days.Can anyone please explain why?Thanks.
Community Legend
366 Views
1 replies
0 likes
Who do I speak to about getting my money back you have double charged me this entire year and there's no phone number? Are you serious. I want my money back.
Who do I speak to about getting my money back you have double charged me this entire year and there's no phone number? Are you serious. I want my money back.
Newbie
321 Views
2 replies
0 likes
Hi,I'm currently in Germany, but my account is stuck on Australia. When trying to edit my profile, I can't click on anything, I can't even save the unedited profile, because it tells me, to choose a country from the list - even though Australia is lo...
Hi, I'm currently in Germany, but my account is stuck on Australia. When trying to edit my profile, I can't click on anything, I can't even save the unedited profile, because it tells me, to choose ...
Community Legend
299 Views
2 replies
0 likes
Buenas, Quisiera saber Como Solicitar reembolso Condiciones de la ONU, ya Que intente Adquirir la promoción de 3 meses de suscripción a Pero La Cuenta Continua baño libre Y Aún Así me hicieron EL COBRO 2 veces. Gracias de antemano. Saludos,
Buenas, Quisiera saber Como Solicitar reembolso Condiciones de la ONU, ya Que intente Adquirir la promoción de 3 meses de suscripción a Pero La Cuenta Continua baño libre Y Aún Así me hicier...
197 Views
0 replies
0 likes
I have just registered for spotify and an offer for 3 months of premium for 0.99 euro appeared, so i decided to take it. The steps would go as such: I click on the big go premium button at the promotion banner, get directed to purchase page with paym...
I have just registered for spotify and an offer for 3 months of premium for 0.99 euro appeared, so i decided to take it. The steps would go as such: I click on the big go premium button at the promot...
400 Views
0 replies
0 likes
I want to purchase the 3 months of Spotify for .99$, for a friend. If I purchase it and cancel the subscription, will it automatically go to free? or go to free after the 3 months?
I want to purchase the 3 months of Spotify for .99$, for a friend. If I purchase it and cancel the subscription, will it automatically go to free? or go to free after the 3 months?
184 Views
0 replies
0 likes
I bought premium, but for the wrong account. Is there a way to transfer it ?
I bought premium, but for the wrong account. Is there a way to transfer it ?
Community Legend
288 Views
1 replies
0 likes
Deseo cancelar mi cuenta asociada con mi facebook. Como se hace?
Deseo cancelar mi cuenta asociada con mi facebook. Como se hace?
Not applicable
742 Views
2 replies
0 likes
Hello, a newcomer here! I just joined and got offered "Get 3 months of Premium for only 0.99 EUR, then 5.99 EUR per month". I would like to ask, if it is possible to use this promotion, pay 0.99 EUR for 3 months and then join a family - get a family ...
Hello, a newcomer here! I just joined and got offered "Get 3 months of Premium for only 0.99 EUR, then 5.99 EUR per month". I would like to ask, if it is possible to use this pro...
Newbie
614 Views
2 replies
0 likes
I'm trying to upgrade to premium at the special rate but it tells me I already have taken advantage of the offer... I did get the offer for my son on a different account but we can't seem to both listen to music at the same time and he is always usin...
I'm trying to upgrade to premium at the special rate but it tells me I already have taken advantage of the offer... I did get the offer for my son on a different account but we can't seem to both lis...
Community Legend
459 Views
5 replies
0 likes
I started a 3-month trial and got a receipt for $0.99 but was then charged $11.99 on PayPal. Who do I complain to?
I started a 3-month trial and got a receipt for $0.99 but was then charged $11.99 on PayPal. Who do I complain to?
Casual Listener
386 Views
3 replies
0 likes
i've been waiting for a while now on the screen where i have to input my credit card info.. but it's not loading. There's still that circling loading icon... wonder if this is happening to anyone else. If so, please let met know if there's an alterna...
i've been waiting for a while now on the screen where i have to input my credit card info.. but it's not loading. There's still that circling loading icon... wonder if this is happening to anyone els...
Roadie
276 Views
1 replies
0 likes
What happens to my spotify premium account when I cancel my Fido account
What happens to my spotify premium account when I cancel my Fido account
Casual Listener
1834 Views
4 replies
0 likes
I tried to subscribe to the 3 month offer and i have been charged 4 times, when it said the credit card was not valid and there were not going to be charged. I just checked and I realised the charges have been done and I have no spotify premium at al...
I tried to subscribe to the 3 month offer and i have been charged 4 times, when it said the credit card was not valid and there were not going to be charged. I just checked and I realised the charges...
Newbie
484 Views
3 replies
1 likes
I am considering on creating a premium account on my laptop however, I am currently in Korea and I will be returning to America in about a month. What zip code am I supposed to input and will my account still work when I leave this current country?
I am considering on creating a premium account on my laptop however, I am currently in Korea and I will be returning to America in about a month. What zip code am I supposed to input and will my acco...
189 Views
0 replies
0 likes
Eu assinei por 1,99 e me foram cobrados 7,99
Eu assinei por 1,99 e me foram cobrados 7,99
Newbie
294 Views
1 replies
0 likes
Hi I signed up to Spotify Premium for the 1 month free trial on 24/5/2016 and cancelled my subscription on 23/6/2016. Just wondering why I have been charged when I believed I had cancelled within the specified timeframe?
Hi I signed up to Spotify Premium for the 1 month free trial on 24/5/2016 and cancelled my subscription on 23/6/2016. Just wondering why I have been charged when I believed I had cancelled withi...
165 Views
0 replies
0 likes
Hi I have made my subscpriton for premium membership on 22th of March 2016 and according to the tariff on Vodafone "Red" tariff my premium membership will be renewed automaticaly after 3 months. By now, 3 months past and today is 24th of June and I c...
Hi I have made my subscpriton for premium membership on 22th of March 2016 and according to the tariff on Vodafone "Red" tariff my premium membership will be renewed automaticaly after 3 mon...
Casual Listener
340 Views
1 replies
0 likes
