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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

293533 Views

529 replies

34 likes

Account
Free
  • 293533 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13729 Views

6 replies

11 likes

Security
  • 13729 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

541838 Views

990 replies

115 likes

Account
  • 541838 Views
  • 990 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129747 Views

74 replies

12 likes

Account
Login
Premium
  • 129747 Views
  • 74 replies
  • 12 likes

Canceled subscription but was charged trying to get refund

Hello I cancelled my subscription and was still charged i was trying to get my money refunded .I have not used the sevices either.

Newbie

Hello I cancelled my subscription and was still charged i was trying to get my money refunded .I have not used the sevices either.

anjieeeeeeeeee

Roadie

195 Views

1 replies

0 likes

Account
  • 195 Views
  • 1 replies
  • 0 likes

I bought 3month of premium.

Hello so i have a qeustion. I bought 3month of premium, and i just want to listen music for only that 3month and i dont want to be charged when it expires, so can i cancel my subscribtion and still be able listen to music for that 3month i payed? or ...

Newbie

Hello so i have a qeustion. I bought 3month of premium, and i just want to listen music for only that 3month and i dont want to be charged when it expires, so can i cancel my subscribtion and st...

anjieeeeeeeeee

Roadie

213 Views

1 replies

0 likes

Premium
  • 213 Views
  • 1 replies
  • 0 likes

app store

just renewed my subscription on the app store, but my premium account is still not active. how long does it take???

Newbie

just renewed my subscription on the app store, but my premium account is still not active. how long does it take???

anjieeeeeeeeee

Roadie

183 Views

1 replies

0 likes

Account
Premium
Subscription
  • 183 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bose sound touch requires premium, but i'm a premium member?

I am having problems getting soundtouch to work with spotify, i am a premium member and have succesfully linked my premium account but when i go to play a song and error appear in soundtouch saying "Requires a premium account". This is really frustra...

Newbie

I am having problems getting soundtouch to work with spotify, i am a premium member and have succesfully linked my premium account but when i go to play a song and error appear in soundtouch saying "...

Tiburonbor

Newbie

1077 Views

6 replies

0 likes

Account
  • 1077 Views
  • 6 replies
  • 0 likes

Cannot join Premium for Family

As a Premium user I have upgraded my account to Premium for Family because I experienced that my family members were using my account on the home PC, when I was about to use the same account on my work address... I've now upgraded to Premium for Fami...

Newbie

As a Premium user I have upgraded my account to Premium for Family because I experienced that my family members were using my account on the home PC, when I was about to use the same account on my wo...

0x412E2047696C

Roadie

370 Views

1 replies

0 likes

Other
Premium
  • 370 Views
  • 1 replies
  • 0 likes

suscripcion

BUenas tarde ayer publique dos veces que al suscribirme a premium me mando error del banco pero si me hizo el cargo la tarjeta quisiera saber quepuedo hacer, ya desinstale y reinstale en compu y cel y no paso nada graciias

Casual Listener

BUenas tarde ayer publique dos veces que al suscribirme a premium me mando error del banco pero si me hizo el cargo la tarjeta quisiera saber quepuedo hacer, ya desinstale y reinstale en compu y cel ...

174 Views

0 replies

0 likes

Account
Premium
Subscription
  • 174 Views
  • 0 replies
  • 0 likes

Problem changing countries

So, I lived one year abroad (in the US) and now I'm back to my native country, in the case, Brazil. As I used to buy gift cards to use premium in the US, my account is set as an american one. But in Brazil, my family has a family Spotify account, and...

Newbie

So, I lived one year abroad (in the US) and now I'm back to my native country, in the case, Brazil. As I used to buy gift cards to use premium in the US, my account is set as an american one. But in ...

osornios

Spotify Star

261 Views

2 replies

0 likes

Account
  • 261 Views
  • 2 replies
  • 0 likes

i can't pay

HiI Want to change free spotify to Premium but when i introduce my credit card said that my Bank have a bad day.The credit card that i want to use, i used before to pay

Casual Listener

Hi I Want to change free spotify to Premium but when i introduce my credit card said that my Bank have a bad day. The credit card that i want to use, i used before to pay

hector333333

Casual Listener

381 Views

4 replies

0 likes

Premium
  • 381 Views
  • 4 replies
  • 0 likes

Problem to get premium

Hello!I live in iran and I've problem to get premium.Can you tell me how can I get premium?(We dont have any international payment service)Please hlp me.

Newbie

Hello! I live in iran and I've problem to get premium. Can you tell me how can I get premium? (We dont have any international payment service) Please hlp me.

osornios

Spotify Star

287 Views

1 replies

1 likes

Account
Premium
Unlimited
  • 287 Views
  • 1 replies
  • 1 likes

Can log in with website but not app

Like the title says, website login works fine. Phone app says account doesn't exist.

Newbie

Like the title says, website login works fine. Phone app says account doesn't exist.

anjieeeeeeeeee

Roadie

281 Views

1 replies

0 likes

Account
Premium
  • 281 Views
  • 1 replies
  • 0 likes

Charged and never premium!!

Hi I am being charged on my credit card $9.99 since April 1, 2016 four time including that time ( 4-1-16, 4-30-16, 5-31-16, 6-30-16) and i haven't been upgraded. I found out about this trying to put specific songs and couldn't. I am being charged for...

Casual Listener

Hi I am being charged on my credit card $9.99 since April 1, 2016 four time including that time ( 4-1-16, 4-30-16, 5-31-16, 6-30-16) and i haven't been upgraded. I found out about this trying to put ...

osornios

Spotify Star

432 Views

5 replies

0 likes

Account
Premium
Subscription
  • 432 Views
  • 5 replies
  • 0 likes

Tried to buy .99cents for 3 months promo but still a "Free User,"

Hi, I tried to buy the .99 cents for the first three months summer promo yesterday, the last day. I used paypal, it took me to the pay pal site but after paying I was bounced back to the payment page and a notice flashed in red saying there was a pro...

Newbie

Hi,   I tried to buy the .99 cents for the first three months summer promo yesterday, the last day.  I used paypal, it took me to the pay pal site but after paying I was bounced back to th...

osornios

Spotify Star

448 Views

1 replies

0 likes

Account
Premium
Subscription
  • 448 Views
  • 1 replies
  • 0 likes

.

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Casual Listener

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osornios

Spotify Star

646 Views

1 replies

0 likes

Premium
  • 646 Views
  • 1 replies
  • 0 likes

Unable to upgrade to Family cause Vodafone promo is still active.

Hi everyone,i'm Nico. I have a problem with my premium account. I joined premium 1 year ago using a Vodafone promo in Italy. Now, i would like to upgrade to Family to share the service with my wife and i'm not able to do it because my account is conn...

Newbie

Hi everyone, i'm Nico. I have a problem with my premium account. I joined premium 1 year ago using a Vodafone promo in Italy. Now, i would like to upgrade to Family to share the service with my wife...

osornios

Spotify Star

772 Views

1 replies

0 likes

Account
Other
Premium
  • 772 Views
  • 1 replies
  • 0 likes

Wrong owner of spotify family

The person that had spotify premium wanted to become owner on spotify family but when she paid i ended up being the owner so the person that paid for spotify family now has to pay twice. I would like to change the owner of this account.

Newbie

The person that had spotify premium wanted to become owner on spotify family but when she paid i ended up being the owner so the person that paid for spotify family now has to pay twice. I would like...

osornios

Spotify Star

804 Views

1 replies

0 likes

Login
Other
Premium
  • 804 Views
  • 1 replies
  • 0 likes

Spotify: sleazy and deception business practice? Or just incompetent?

I have never signed up for Spotify. I started receiving spam emails from Spotify. At the bottom of the emails are always links to "unsubscribe". I click these links. The emails keep coming. I go to the other link at the bottom of the emails -- to cha...

Casual Listener

I have never signed up for Spotify. I started receiving spam emails from Spotify. At the bottom of the emails are always links to "unsubscribe". I click these links. The emails keep coming.   ...

paebrain

Casual Listener

572 Views

3 replies

0 likes

Other
  • 572 Views
  • 3 replies
  • 0 likes

Premium Subscription

I bought a premium subscription through iTunes with my iPod this morning, but when I go to the subscription tab, it still says FREE. I have logged out and back in, uninstalled and reinstalled the app several times, and I have tried the same things on...

Newbie

I bought a premium subscription through iTunes with my iPod this morning, but when I go to the subscription tab, it still says FREE.  I have logged out and back in, uninstalled and reinstalled t...

EthanS1

Community Legend

505 Views

5 replies

0 likes

Subscription
  • 505 Views
  • 5 replies
  • 0 likes

PLAN FAMILIAR

Hola, mi plan familiar puede incluir a 3 miembros adicionales ?

Newbie

Hola, mi plan familiar puede incluir a 3 miembros adicionales ?

osornios

Spotify Star

304 Views

1 replies

0 likes

Subscription
  • 304 Views
  • 1 replies
  • 0 likes