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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

Joan

Moderator

75942 Views

28 replies

0 likes

  • 75942 Views
  • 28 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

93338 Views

9 replies

2 likes

Account
Login
  • 93338 Views
  • 9 replies
  • 2 likes

How to get block a device so it cant use spotify.

So, my bestfriend is hogging my spotify. I'm finally standing up to her since it is MY SPOTIFY and she wouldn't let me have it for the 5 MINUTE DRIVE BACK HOME. So, naturally I'm going to teach her a lesson. Problem is is that her phone is a device c...

Visitor

So, my bestfriend is hogging my spotify. I'm finally standing up to her since it is MY SPOTIFY and she wouldn't let me have it for the 5 MINUTE DRIVE BACK HOME. So, naturally I'm going to teach her a...

Maxim

Spotify Star

742 Views

1 replies

0 likes

  • 742 Views
  • 1 replies
  • 0 likes

Solved!! Family account - Can't add a new one

PlanPremiumCountryMaltaDevicePCOperating SystemWin11 My Question or IssueHi ! My GF recently moved from UAE to Malta. I'm trying to add her to my Family Plan, but despite her living under the same roof as me, it keeps saying that she's from another c...

Casual Listener

Plan Premium Country Malta Device PC Operating System Win11   My Question or Issue Hi !    My GF recently moved from UAE to Malta.  I'm trying to add her to my Family...

Maxim

Spotify Star

583 Views

5 replies

0 likes

Account
Premium
  • 583 Views
  • 5 replies
  • 0 likes

Problems with Registration

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI deleted my old account and now i want to make a new account with the same email but it does...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I delet...

Maxim

Spotify Star

301 Views

1 replies

0 likes

Account
  • 301 Views
  • 1 replies
  • 0 likes

Solved!! No longer worth it

The app subscription via phone charged me €5 per month. It was alright paying that much to listen to music after work. Then, my card expired and now I got charged €12 per month for duo without even being asked. And the solo plan is now €10, which for...

Newbie

The app subscription via phone charged me €5 per month. It was alright paying that much to listen to music after work.   Then, my card expired and now I got charged €12 per month for duo witho...

Maxim

Spotify Star

1064 Views

1 replies

0 likes

Account
Premium
Subscription
Unlimited
  • 1064 Views
  • 1 replies
  • 0 likes

link email to my account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI had two spotify accounts, one registered in the mobile number and the other in the email, I...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I had t...

Maxim

Spotify Star

368 Views

1 replies

0 likes

Account
  • 368 Views
  • 1 replies
  • 0 likes

Can't connect Spotify to Discord

PlanPremiumCountryNetherlandsDevicePC and PhoneOperating SystemAndroid & Windows 11 My Question or IssueSo a few days ago my Spotify wouldn't show what I was listening to on Discord, so I removed my account off of the connections. Which I did a coupl...

Casual Listener

Plan Premium Country Netherlands Device PC and Phone Operating System Android & Windows 11   My Question or Issue So a few days ago my Spotify wouldn't show what I was listening ...

Maxim

Spotify Star

4125 Views

3 replies

1 likes

Account
Login
Other
Premium
  • 4125 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Premium family - how do I find my family members Spotify username?

PlanPremium familyCountry ukDeviceSamsung Galaxy 9 My Question or IssueHi,How can I add my family members, from my family subscription, as a Spotify friend? As I can't find their username anywhere.Thanks

Regular

Plan Premium family Country uk Device Samsung Galaxy 9   My Question or Issue Hi, How can I add my family members, from my family subscription, as a Spotify friend? As I can't find their...

OscarDC

Moderator

61880 Views

3 replies

1 likes

Account
Premium
  • 61880 Views
  • 3 replies
  • 1 likes

Superuser Contribution [Spotify] Spotify on Different Android Devices with Same login id.

PlanFreeCountryIndiaDeviceredmi note 8 pro, redmi 10Operating SystemAndroid 11 My Question or IssueI tried to sign in Spotify with same accounts on different devices, I found that when I am playing a song in one device let's say it Device1, (other de...

Casual Listener

Plan Free Country India Device redmi note 8 pro, redmi 10 Operating System Android 11   My Question or Issue I tried to sign in Spotify with same accounts on different devices, I found...

Shrutiojha

Casual Listener

416 Views

2 replies

0 likes

Other
  • 416 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Family Change

I've just upgraded to Spotify Family for four additional users, but now want to downgrade that to just three additional users. Can anyone tell me how I do this?

Casual Listener

I've just upgraded to Spotify Family for four additional users, but now want to downgrade that to just three additional users. Can anyone tell me how I do this?

Dian

Spotify Legend

12526 Views

11 replies

0 likes

Account
Other
Subscription
  • 12526 Views
  • 11 replies
  • 0 likes

Superuser Contribution Artists.spotify.com phone app works, but computer browser login hangs

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi, I see that others have similar issues but I don't think they are the same. On my Android ...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi, I s...

Dian

Spotify Legend

389 Views

1 replies

0 likes

Account
  • 389 Views
  • 1 replies
  • 0 likes

"Account does not exist" but I am getting billed .

Hello .About a month ago I got randomly logged out of spotify from my original account and when I tried to log back in it , it kept saying my account didn't exist or that there was no account associated with this user name ( for this I checked multip...

Newbie

Hello . About a month ago I got randomly logged out of spotify from my original account and when I tried to log back in it , it kept saying my account didn't exist or that there was no account assoc...

Maxim

Spotify Star

337 Views

1 replies

0 likes

Account
Login
Premium
  • 337 Views
  • 1 replies
  • 0 likes

Superuser Contribution Help! Replacing music with that of another artist

Hello, I'm from Argentina and I have a group called RIP, with an artist profile on spotify... it turns out that I just entered my band's profile and all my music was replaced by another artist's. There is no song of mine. And the music that is in the...

Newbie

Hello, I'm from Argentina and I have a group called RIP, with an artist profile on spotify... it turns out that I just entered my band's profile and all my music was replaced by another artist's. The...

Maxim

Spotify Star

295 Views

1 replies

0 likes

Other
Security
  • 295 Views
  • 1 replies
  • 0 likes

Superuser Contribution list of devices

Hi,I reset my Android phone and now I can't download music file to listen them offline.Spotify app wants me to delete downloaded files from other device.I have fimily account and I'm using 5 devices (me not other family members, they have their own a...

Visitor

Hi, I reset my Android phone and now I can't download music file to listen them offline. Spotify app wants me to delete downloaded files from other device. I have fimily account and I'm using 5 de...

OscarDC

Moderator

538 Views

1 replies

0 likes

  • 538 Views
  • 1 replies
  • 0 likes

I need to recover spotify account

I have a profile on a family plan that's separate from my individual account. I recently logged out from my phone and now I can't get back into my profile.

Visitor

I have a profile on a family plan that's separate from my individual account.  I recently logged out from my phone and now I can't get back into my profile. 

Jose_M

Spotify Star

545 Views

1 replies

0 likes

  • 545 Views
  • 1 replies
  • 0 likes

Superuser Contribution Connecting on two devices

Can someone tell me how to have the same spotify content on my Microsoft Surface tablet AND my Samsung cell? I have several great playlists on the tab that Iwant to carry on my phone as wellThanks

Visitor

Can someone tell me how to have the same spotify content on my Microsoft  Surface tablet AND my Samsung cell? I have several great playlists on the tab that I want to carry on my phone as well...

OscarDC

Moderator

487 Views

1 replies

0 likes

  • 487 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution A lot of music is missing for India

PlanPremiumCountryIndiaDeviceAndroid/DesktopMy Question or IssueI was awaiting Spotify's arrival to India with bated breath and immediately signed up for the trial when the option was up. But my glee slowly faded when I saw how much of my favourite m...

Casual Listener

Plan Premium Country India Device Android/Desktop My Question or Issue I was awaiting Spotify's arrival to India with bated breath and immediately signed up for the trial when the option was u...

duckpao

Visitor

60752 Views

98 replies

113 likes

Premium
Subscription
  • 60752 Views
  • 98 replies
  • 113 likes

E-mail changed wihout request or permission.

PlanPremiumCountryBrazil DeviceS22 UltraOperating SystemAndroid 12 My Question or IssueHi, my e-mail registered for this account changed without my request or permission, and now it seems I cant change it because my password dont work.Important to no...

Newbie

Plan Premium Country Brazil   Device S22 Ultra Operating System Android 12   My Question or Issue Hi, my e-mail registered for this account changed without my request or permissi...

Maxim

Spotify Star

353 Views

1 replies

0 likes

Account
Premium
Security
  • 353 Views
  • 1 replies
  • 0 likes

Temporarily Disabling Premium

Hello,I’ll be disabling my premium account soon for quite a while, close to a year and a half due to personal reasons, and I was wondering if your playlists/songs will still be saved once you reactivate premium. Thanks!

Newbie

Hello, I’ll be disabling my premium account soon for quite a while, close to a year and a half due to personal reasons, and I was wondering if your playlists/songs will still be saved once you react...

Maxim

Spotify Star

332 Views

1 replies

1 likes

  • 332 Views
  • 1 replies
  • 1 likes

Superuser Contribution sbloccare su spotify

raga come si sblocca un profilo su spotify????

Visitor

raga come si sblocca un profilo su spotify????

OscarDC

Moderator

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes

Joined premium duo but partner cant find spotify on browser

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Maxim

Spotify Star

447 Views

3 replies

0 likes

Other
Premium
  • 447 Views
  • 3 replies
  • 0 likes