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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 398815 Views
  • 950 replies
  • 107 likes
  • Account
  • 398815 Views
  • 950 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1171642 Views
  • 119 replies
  • 112 likes
  • Account
  • 1171642 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99127 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99127 Views
  • 68 replies
  • 10 likes

Solved!! Issues with account created in a different country

Hi there. I've just subscribed to the Family plan so I could add my wife to it but so far no success.Even though my account is configured to the same physical address, when she tries to redeem the coupon a message is displayed saying that the account...

  • Newbie
  • Hi there.   I've just subscribed to the Family plan so I could add my wife to it but so far no success. Even though my account is configured to the same physical address, when she tries to re...
  • Astame
  • Community Legend
  • 251 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 251 Views
  • 1 replies
  • 0 likes

Problème abonnement 3 mois a 9,99 euros

Bonjour, je vien de voir une offre sur l'application pc de spotify qui propose de s'abonner pour 9,99 euros pour 3 mois soi 3,33 euros par moi même si le tout est payé d'est le départ. Mais j'ai eu la grande surprise de voir que tout cela n'avait men...

  • Newbie
  • Bonjour, je vien de voir une offre sur l'application pc de spotify qui propose de s'abonner pour 9,99 euros pour 3 mois soi 3,33 euros par moi même si le tout est payé d'est le départ. Mais j'ai eu l...
  • osornios
  • Spotify Star
  • 209 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 209 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Premium

I need help. I was charged 4.99 for premium and it showed i payed on my bank account; but i still have my free account. Is it 4.99 every month?

  • Newbie
  • I need help. I was charged 4.99 for premium and it showed i payed on my bank account; but i still have my free account. Is it 4.99 every month?
  • Astame
  • Community Legend
  • 336 Views
  • 6 replies
  • 0 likes
  • Account
  • 336 Views
  • 6 replies
  • 0 likes

Worldwide Student Discount

I was charged 4.99 but it didnt recgognize me as a student. i have no premium and now a 4.99 charge.

  • Casual Listener
  • I was charged 4.99 but it didnt recgognize me as a student. i have no premium and now a 4.99 charge.
  • osornios
  • Spotify Star
  • 127 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 127 Views
  • 1 replies
  • 0 likes

Pague y aun sigo sin cuenta premium

Pague con mi tarjeta de credito y me cobraron dos veces y aun asi sigo sin tener cuenta premium

  • Newbie
  • Pague con mi tarjeta de credito y me cobraron dos veces y aun asi sigo sin tener cuenta premium
  • osornios
  • Spotify Star
  • 120 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 120 Views
  • 1 replies
  • 0 likes

Wont download my songs

I got a new phone and when I try downloading my songs it's saying can not have on more than 3 devices... this is the only device I have it on. Now I can listen to songs off line... help?!!!!!

  • Casual Listener
  • I got a new phone and when I try downloading my songs it's saying can not have on more than 3 devices... this is the only device I have it on. Now I can listen to songs off line... help?!!!!!
  • Astame
  • Community Legend
  • 208 Views
  • 4 replies
  • 0 likes
  • Account
  • 208 Views
  • 4 replies
  • 0 likes

Solved!! Olvide mi usuario

Tenia un usuario premium, se me rompio el telefono y no puedo recordar cual era , mientras tanto me sigue cobrando a la tarjeta de credito. Hay alguna manera de recuperarlo con los datos de la tarjeta? O tengo q darlo de baja y hacer uno nuevo. Estoy...

  • Casual Listener
  • Tenia un usuario premium, se me rompio el telefono y no puedo recordar cual era , mientras tanto me sigue cobrando a la tarjeta de credito. Hay alguna manera de recuperarlo con los datos de la tarjet...
  • osornios
  • Spotify Star
  • 3148 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 3148 Views
  • 3 replies
  • 0 likes

Solved!! Spotify premium for 3 months for 0.99 cents but not getting it.

I went to get the trial for 3 months for 99 cents. I put in my credit card information and got a massage that it has already been used. I later look at my credit card statements and i was charged for the trial even though i didnt recieve the trial. I...

  • Casual Listener
  • I went to get the trial for 3 months for 99 cents. I put in my credit card information and got a massage that it has already been used. I later look at my credit card statements and i was charged for...
  • Astame
  • Community Legend
  • 684 Views
  • 5 replies
  • 0 likes
  • Account
    Subscription
  • 684 Views
  • 5 replies
  • 0 likes

Frustrated beyond beleif with **bleep** customer servive.

After an hour of searching I cannot find any way to contact Spotify except for this public forum. Seriously!??? Do we not deserve privacy?? Why can you not afford paying customers an actual support system? Do you not value us??My paid for account won...

  • Newbie
  • After an hour of searching I cannot find any way to contact Spotify except for this public forum. Seriously!??? Do we not deserve privacy?? Why can you not afford paying customers an actual support s...
  • Neoj230
  • Newbie
  • 274 Views
  • 2 replies
  • 1 likes
  • Account
  • 274 Views
  • 2 replies
  • 1 likes

premium wont work

Why is there no customer support number to call? My credit card has been charged at least 10 times literally. Its only 99 cents but still I'm uncomfortable having it charged so many times. My account still says I don't ha e premium. I've tried loggin...

  • Visitor
  • Why is there no customer support number to call? My credit card has been charged at least 10 times literally. Its only 99 cents but still I'm uncomfortable having it charged so many times. My account...
  • pcestare14
  • Newbie
  • 129 Views
  • 1 replies
  • 0 likes
  • Premium
  • 129 Views
  • 1 replies
  • 0 likes

I see the offer to get back to Premium for only $99MXN, but it's not letting me get it.

I see the offer to get back to Premium for only $99MXN, but it's not letting me get it. How can I get it then?

  • Newbie
  • I see the offer to get back to Premium for only $99MXN, but it's not letting me get it. How can I get it then?
  • anjieeeeeeeeee
  • Roadie
  • 129 Views
  • 1 replies
  • 0 likes
  • Premium
  • 129 Views
  • 1 replies
  • 0 likes

Solved!! How to connect facebook account with different mail?

I have two e-mail address. One i use for spotify, the other for facebook. How i can connect my facebook acount to my spotify account?

  • Newbie
  • I have two e-mail address. One i use for spotify, the other for facebook. How i can connect my facebook acount to my spotify account? 
  • ravxl
  • Gig Goer
  • 247 Views
  • 2 replies
  • 0 likes
  • Account
  • 247 Views
  • 2 replies
  • 0 likes

Solved!! cancellation of account

ok, Ive been with spotify now for at least 1yr. Suddenly I have no account and was switched 2 free. they took my payment already for this month. Ive gone thru all the community pages to try and retrieve my account and nothing works. At this point all...

  • Visitor
  • ok, Ive been with spotify now for at least 1yr. Suddenly I have no account and was switched 2 free. they took my payment already for this month. Ive gone thru all the community pages to try and retri...
  • DasPeter
  • Community Legend
  • 220 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 220 Views
  • 1 replies
  • 0 likes

3 month trial for $0.99

Hi. I was on your website and saw the new 3 month premium trial for $0.99. When I decided why not, I'll give it a go, I tried to fill in the fields. It wouldn't let me. So I downloaded the app, and signed up through the app hoping it would give me th...

  • Newbie
  • Hi. I was on your website and saw the new 3 month premium trial for $0.99. When I decided why not, I'll give it a go, I tried to fill in the fields. It wouldn't let me. So I downloaded the app, and s...
  • DZed
  • Newbie
  • 2288 Views
  • 2 replies
  • 0 likes
  • Free
    Premium
    Subscription
  • 2288 Views
  • 2 replies
  • 0 likes

Payment card not accepted

I've been a premium subscriber since January 2015. Today, I open the app and it informs that my payment for premium can't be processed. So I go to my account and attempt to enter my card details. I get the message "Oops, seems your card or payment pr...

  • Casual Listener
  • I've been a premium subscriber since January 2015. Today, I open the app and it informs that my payment for premium can't be processed. So I go to my account and attempt to enter my card details. I g...
  • osornios
  • Spotify Star
  • 481 Views
  • 6 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 481 Views
  • 6 replies
  • 0 likes

Solved!! music been interrupted by other users

2 months ago i was at a friend's house and logged in my account on his phone. Since that he can stop, start and change my music when we both are in spotify. How can i get that away?

  • Newbie
  • 2 months ago i was at a friend's house and logged in my account on his phone. Since that he can stop, start and change my music when we both are in spotify. How can i get that away?
  • Astame
  • Community Legend
  • 470 Views
  • 1 replies
  • 0 likes
  • Account
  • 470 Views
  • 1 replies
  • 0 likes

Solved!! Spotify premium for family

I've read the terms of conditions of this subscription, but based on how it worked a while before: Could I share this suscription with let's say 3 other friends of mine which live in the same city but not in my same house?

  • Casual Listener
  • I've read the terms of conditions of this subscription, but based on how it worked a while before:  Could I share this suscription with let's say 3 other friends of mine which live in the same ...
  • Astame
  • Community Legend
  • 2069 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
    Unlimited
  • 2069 Views
  • 3 replies
  • 0 likes

dont remember username or password

Hello.The kid im uncle had an account on spotify but now he dont remember the username. Im still paying for his account and cant stop the paying. Can u guys help me to find out the username for me?

  • Newbie
  • Hello. The kid im uncle had an account on spotify but now he dont remember the username. Im still paying for his account and cant stop the paying. Can u guys help me to find out the username for me?...
  • DasPeter
  • Community Legend
  • 483 Views
  • 1 replies
  • 0 likes
  • Account
  • 483 Views
  • 1 replies
  • 0 likes

can't log in - spotify won't accept password and log in with facebook doesn't work either

Hey i cant log in it says Account temporily unavaivable. Please log into a browser to regain access. Then i log into my broweser still nothing on the app thats on my laptop.

  • Newbie
  • Hey i cant log in it says  Account temporily unavaivable. Please log into a browser to regain access. Then i log into my broweser still nothing on the app thats on my laptop. 
  • Astame
  • Community Legend
  • 397 Views
  • 1 replies
  • 0 likes
  • Login
  • 397 Views
  • 1 replies
  • 0 likes