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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Patverderrie
  • Visitor
  • 255864 Views
  • 782 replies
  • 81 likes
  • Account
  • 255864 Views
  • 782 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1126559 Views
  • 118 replies
  • 106 likes
  • Account
  • 1126559 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 69799 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 69799 Views
  • 63 replies
  • 8 likes

Premium problem

Whenever I want to upgrade to premium. A pop up ad comes saying 3 months for 9.99$ I dont have a credit card I want to pay with my itunes card credits. Even if it says 12.99 I am ok with the high price but the app wont let me but in app purchase

  • Casual Listener
  • Whenever I want to upgrade to premium. A pop up ad comes saying 3 months for 9.99$ I dont have a credit card I want to pay with my itunes card credits. Even if it says 12.99 I am ok with the high pri...
  • osornios
  • Spotify Star
  • 136 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 136 Views
  • 3 replies
  • 0 likes

PayPal not accepting Payment for .99/3 Month Deal

So, I recently created this account, and I saw the 3 Month Deal for 99 Cents. I've been trying to purchase this with PayPal but once I get to the agree and pay option, it brings me back to the page where you enter your ZIP code. Did I miss an Email c...

  • Newbie
  • So, I recently created this account, and I saw the 3 Month Deal for 99 Cents. I've been trying to purchase this with PayPal but once I get to the agree and pay option, it brings me back to the page w...
  • osornios
  • Spotify Star
  • 156 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 156 Views
  • 1 replies
  • 0 likes

Spotify says free when I've paid premium

I've recently upgraded my contract today and I was given free Spotify for 24 month. I've always paid for Spotify and when I've got to use it today I'm on a free account and it won't let me use it at a premium level when I've already paid this months

  • Visitor
  • I've recently upgraded my contract today and I was given free Spotify for 24 month. I've always paid for Spotify and when I've got to use it today I'm on a free account and it won't let me use it at ...
  • suzhartleypto
  • Newbie
  • 100 Views
  • 1 replies
  • 0 likes
  • Premium
  • 100 Views
  • 1 replies
  • 0 likes

Abbuchen ohne Premium ?

Ich habe mir die Testversion geholt & danach stand aber immer noch Premium holen. Anfangs dachte ich das aktualisiert Sicht & jetzt konnte ich dementsprechend die Testversion abbrechen. Was mach ich jetzt ?

  • Newbie
  • Ich habe mir die Testversion geholt & danach stand aber immer noch Premium holen. Anfangs dachte ich das aktualisiert Sicht & jetzt konnte ich dementsprechend die Testversion abbrechen. Was m...
  • 80 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 80 Views
  • 0 replies
  • 0 likes

Password!!!!???!!

I keep requesting a password but when they give it to me it continues to tell me "login error", help!!??!!

  • Newbie
  • I keep requesting a password but when they give it to me it continues to tell me "login error", help!!??!!
  • 59 Views
  • 0 replies
  • 0 likes
  • Login
  • 59 Views
  • 0 replies
  • 0 likes

Charged for spotify premium even after cancelling

I got spotify premium a month ago with the first month free deal with the payment method where it goes onto my next phone bill, I was charged £10 straight away after subscribing and cancelled but I am still getting charged on my phone bill.

  • Newbie
  • I got spotify premium a month ago with the first month free deal with the payment method where it goes onto my next phone bill, I was charged £10 straight away after subscribing and cancelled but I a...
  • osornios
  • Spotify Star
  • 117 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 117 Views
  • 1 replies
  • 0 likes

logging in a family member

how do you log in a family member so both of you can hear music at the same time

  • Newbie
  • how do you log in a family member so both of you can hear music at the same time
  • 70 Views
  • 0 replies
  • 0 likes
  • Login
  • 70 Views
  • 0 replies
  • 0 likes

Premium doesn't appear on my iPhone 5s, why?!

So I've been a Spotify member for quite some time now, I use the iTunes card to get my premium subscription but I was a day late to pay it. Now I'm on free, & the premium option won't appear. Can someone help? Asap

  • Newbie
  • So I've been a Spotify member for quite some time now, I use the iTunes card to get my premium subscription but I was a day late to pay it. Now I'm on free, & the premium option won't appear. Can...
  • 73 Views
  • 0 replies
  • 0 likes
  • Premium
  • 73 Views
  • 0 replies
  • 0 likes

Switching emails

So I've bought premium on my main account, but id like to switch the email of said account to my main email account. When i registered with my main email i stopped using spotify shortly so it has all my old music and none of anything i listen to now....

  • Newbie
  • So I've bought premium on my main account, but id like to switch the email of said account to my main email account. When i registered with my main email i stopped using spotify shortly so it has all...
  • 79 Views
  • 0 replies
  • 0 likes
  • Account
  • 79 Views
  • 0 replies
  • 0 likes

I try to pay but it won't work

So, recently I've tried to get premium, the deal with 3 months for $0.99. But every time I "agree and pay", it just sends me back to the page I started on

  • Newbie
  • So, recently I've tried to get premium, the deal with 3 months for $0.99. But every time I "agree and pay", it just sends me back to the page I started on
  • Zatakos
  • Newbie
  • 154 Views
  • 2 replies
  • 1 likes
  • Premium
  • 154 Views
  • 2 replies
  • 1 likes

Student Discount Error

Hi. The discount error was on my part, not Spotify's. I was redeeming my student discount and after I had filled in my card details, it just said "Enjoy Spotify Premium", without asking me to sign up - then I realised my brother was signed in. I'm aw...

  • Newbie
  • Hi. The discount error was on my part, not Spotify's. I was redeeming my student discount and after I had filled in my card details, it just said "Enjoy Spotify Premium", without asking me to sign up...
  • osornios
  • Spotify Star
  • 88 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 88 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Premium holen

Ich habe mir eine 10€ Spotify Karte gekauft finde jedoch keine Möglichkeit diese bei Spotify ein zu lösen bitte um Hilfe.Danke im Voraus:)

  • Newbie
  • Ich habe mir eine 10€ Spotify Karte gekauft finde jedoch keine Möglichkeit diese bei Spotify ein zu lösen bitte um Hilfe. Danke im Voraus:)
  • Maxim
  • Spotify Star
  • 169 Views
  • 1 replies
  • 0 likes
  • 169 Views
  • 1 replies
  • 0 likes

Charged but not aplied

Hi. I payd he subscription and 2 charges were made to my account, but the app didn't recognized it.

  • Newbie
  • Hi. I payd he subscription and 2 charges were made to my account, but the app didn't recognized it.
  • osornios
  • Spotify Star
  • 165 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 165 Views
  • 2 replies
  • 0 likes

Free premium offer 0,99 for 3 months - Already used premium

"Offer not available to users who already tried Premium." Does the free week or 2, i dont even remember how many days it were, also count as i've already tried premium?

  • Newbie
  • "Offer not available to users who already tried Premium."  Does the free week or 2, i dont even remember how many days it were, also count as i've already tried premium?
  • user-removed
  • Not applicable
  • 332 Views
  • 1 replies
  • 0 likes
  • Premium
  • 332 Views
  • 1 replies
  • 0 likes

Test Spotify

Hey, can i can test Spotify Premium? I dont find the 30 Days free Spotify Premium?

  • Newbie
  • Hey,   can i can test Spotify Premium?   I dont find the 30 Days free Spotify Premium?
  • user-removed
  • Not applicable
  • 326 Views
  • 5 replies
  • 0 likes
  • Account
    Login
    Premium
  • 326 Views
  • 5 replies
  • 0 likes

Solved!! 99p offer and Student Discount

Hi I'd like to find out if i could try Spotify Premium for 99p for three month. And then if i like it, use my student card to get the £4.99 per month offer after the three months ends. Thanks

  • Casual Listener
  • Hi   I'd like to find out if i could try Spotify Premium for 99p for three month. And then if i like it, use my student card to get the £4.99 per month offer after the three months ends. &nbs...
  • kylestrahan
  • Casual Listener
  • 7318 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 7318 Views
  • 2 replies
  • 0 likes

money still taken off card

I recently tried to get the student discount, but I couldn't get it, yet Spotify took money off my card twice. How do I get it back??

  • Newbie
  • I recently tried to get the student discount, but I couldn't get it, yet Spotify took money off my card twice. How do I get it back??
  • user-removed
  • Not applicable
  • 149 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 149 Views
  • 2 replies
  • 0 likes

When does Beyoncés album come out?

When does Beyoncés album coming on Spotify? Getting very annoyed.

  • Casual Listener
  • When does Beyoncés album coming on Spotify? Getting very annoyed.
  • user-removed
  • Not applicable
  • 92 Views
  • 1 replies
  • 0 likes
  • Other
  • 92 Views
  • 1 replies
  • 0 likes

Over Charges

I have additional charges on my account for the student offer. Please advise how that can be refunded. Thanks

  • Newbie
  • I have additional charges on my account for the student offer. Please advise how that can be refunded.    Thanks
  • user-removed
  • Not applicable
  • 82 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 82 Views
  • 1 replies
  • 0 likes

Premium Payments

Is there any way I can use an apple gift card for premium?

  • Newbie
  • Is there any way I can use an apple gift card for premium?
  • Maxim
  • Spotify Star
  • 110 Views
  • 1 replies
  • 0 likes
  • Premium
  • 110 Views
  • 1 replies
  • 0 likes