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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
76071 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
93714 Views
9 replies
2 likes
Hi There! I've known a few people who have subscribed to premium by applying through their mobile account, but under Globe Telcommunication. My postpaid number however is under Smart Communications, but Spotify wouldn't accept it. Can I ask for your ...
Hi There! I've known a few people who have subscribed to premium by applying through their mobile account, but under Globe Telcommunication. My postpaid number however is under Smart Co...
Roadie
316 Views
1 replies
0 likes
Hi,My account keeps saying i've entered the wrong password
Hi, My account keeps saying i've entered the wrong password
Newbie
354 Views
3 replies
1 likes
Hello all,Last month, I purchased myself the Spotify Family pack. However, since today, my account all of a sudden changed into a basic account today. I have had enough money on my bank account these days, so a failure of payment cannot be the case. ...
Hello all, Last month, I purchased myself the Spotify Family pack. However, since today, my account all of a sudden changed into a basic account today. I have had enough money on my bank account t...
Spotify Star
382 Views
1 replies
0 likes
Good Evening,I've had a premium subscription for almost a year now, but for the first time failed to pay for one day & my subscription ended. I renewed my premium ($12.99) however it says I am downgraded to the free Spotify. I already paid for it & s...
Good Evening, I've had a premium subscription for almost a year now, but for the first time failed to pay for one day & my subscription ended. I renewed my premium ($12.99) however it says I a...
Spotify Star
594 Views
1 replies
0 likes
Hi! I changed the emailadress on my account, but forgot is was connected with Facebook. I tried to change my emailadress back, but now it says that that emailadress is already been used. Tried to log in with old email, but it says that there isn't an...
Hi! I changed the emailadress on my account, but forgot is was connected with Facebook. I tried to change my emailadress back, but now it says that that emailadress is already been used...
Spotify Star
242 Views
1 replies
0 likes
Hi,I signed up for a plan for the last couple of months with spotify at a charge of €9.99 a month. I was sent an email today stating that I had upgraded to premium for family (@ €14.99 p/m) and the higher rate was taken as a payment. I never authoris...
Hi, I signed up for a plan for the last couple of months with spotify at a charge of €9.99 a month. I was sent an email today stating that I had upgraded to premium for family (@ €14.99 p/m) and t...
Spotify Star
247 Views
1 replies
0 likes
So it has been a couple of weeks since i signed up using the 3 month free subscription, but i am still not getting premium. I have read all the blogs..so i have deleted and reinstalled..signed out and back in.. Inhave only ever used in 1 account..but...
So it has been a couple of weeks since i signed up using the 3 month free subscription, but i am still not getting premium. I have read all the blogs..so i have deleted and reinstalled..signed out an...
227 Views
0 replies
0 likes
The CC were my Spotify account was charged expired. I tried to reactivate with another CC and didn´t go trough on the website, but I received a call form my bank telling me that it was charged 3 times. I have the authorization numbers for the transac...
The CC were my Spotify account was charged expired. I tried to reactivate with another CC and didn´t go trough on the website, but I received a call form my bank telling me that it was charged 3 time...
Spotify Star
276 Views
1 replies
0 likes
I'm trying to buy the 0,99€ for 3 months deal but Spotify keeps rejecting it, a message saying 'my card is having a bad day, try again or try a different method of payment' can someone explain why this is happening? I have the money in my account. al...
I'm trying to buy the 0,99€ for 3 months deal but Spotify keeps rejecting it, a message saying 'my card is having a bad day, try again or try a different method of payment' can someone explain why th...
Casual Listener
745 Views
7 replies
0 likes
Hola Spotify, estoy inconforme con la oferta de Spotify Premium 1 Mes gratis. Me suscribí a este servicio el 15 de abril de este año on vencimiento del período de prueba el 16 de mayo de este año. Cuando cancelé la cuenta el día 15 de mayo, spotify m...
Hola Spotify, estoy inconforme con la oferta de Spotify Premium 1 Mes gratis. Me suscribí a este servicio el 15 de abril de este año on vencimiento del período de prueba el 16 de mayo de este año. Cu...
Spotify Star
325 Views
1 replies
0 likes
Someone hacked my acount, signed me out of my account and have signed in with a fake email address. I CANNOT log in anymore. I am paying for this account. Please advise and let me know how I can contact someone to help me ASAP. We have a party this a...
Someone hacked my acount, signed me out of my account and have signed in with a fake email address. I CANNOT log in anymore. I am paying for this account. Please advise and let me know how I can cont...
Spotify Star
292 Views
2 replies
0 likes
I did the 99¢ for 1 month of spotify premium over christmas in the US. Then, i moved to Costa Rica. I found out that i was still paying for premium. So i went on the spotify.com and logges back into my US account and it says that i dont have premium ...
I did the 99¢ for 1 month of spotify premium over christmas in the US. Then, i moved to Costa Rica. I found out that i was still paying for premium. So i went on the spotify.com and logges back ...
Spotify Star
200 Views
1 replies
0 likes
I have had Spotify account for over a year and used it in my iPhone 6 via app. Have just changed my phone to iPhone 6s and can't log in, keeps telling me username or password is incorrect. I have reset my password, tried logging in via Facebook which...
I have had Spotify account for over a year and used it in my iPhone 6 via app. Have just changed my phone to iPhone 6s and can't log in, keeps telling me username or password is incorrect. I have res...
Spotify Star
303 Views
1 replies
0 likes
So I just upgraded my premium subscription to a family account. Sent invite to my kid and it says they are active but we both cant play spotify at the same time it has to kick one of us out. Ive logged out logged in, Deleted reinstalled and still not...
So I just upgraded my premium subscription to a family account. Sent invite to my kid and it says they are active but we both cant play spotify at the same time it has to kick one of us out. Ive logg...
Spotify Star
273 Views
1 replies
0 likes
My account was deactivated due to my debit card expiring, but once I updated the card information, all of my songs in my music library are gone - except for about 5 of the first songs ever saved.. HELP ME PLEASE.
My account was deactivated due to my debit card expiring, but once I updated the card information, all of my songs in my music library are gone - except for about 5 of the first songs ever saved.. HE...
Spotify Star
325 Views
3 replies
0 likes
When logged in on my laptop my account shows as premium, but not on phone app. I've tried logging out/closing the app several times to no avail. I then tried hitting the 'try premium' button, but only shows as 'premium trial' now. My spotify premium ...
When logged in on my laptop my account shows as premium, but not on phone app. I've tried logging out/closing the app several times to no avail. I then tried hitting the 'try premium' button, but onl...
Casual Listener
394 Views
2 replies
0 likes
My subscription just went up this month to the standard $9.99, even though I have had a student account for more than 2 years now. I have not graduated, I have not switched emails or anything. It also charged me twice once on the 20th and another tim...
My subscription just went up this month to the standard $9.99, even though I have had a student account for more than 2 years now. I have not graduated, I have not switched emails or anything. I...
Spotify Star
215 Views
1 replies
0 likes
I really want to know if i cancel my spotify premium on my mums bank account, will my mum be able to use the same bank on a different account to get premium?
I really want to know if i cancel my spotify premium on my mums bank account, will my mum be able to use the same bank on a different account to get premium?
Community Legend
319 Views
2 replies
0 likes
I paid for the $0.99 for 3 months trial, but I don't have access to premium
I paid for the $0.99 for 3 months trial, but I don't have access to premium
185 Views
0 replies
0 likes
