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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • DRAG0N
  • Casual Listener
  • 258259 Views
  • 785 replies
  • 81 likes
  • Account
  • 258259 Views
  • 785 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1127190 Views
  • 118 replies
  • 106 likes
  • Account
  • 1127190 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 70129 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 70129 Views
  • 63 replies
  • 8 likes

I have a new phone, the last thing that played on my old device was an ad. And now it doesn't work.

I had a Samsung galaxy tab 4, it stopped working completly because it overheated and the las thing that played was the middle of an ad. So now I'm on my new phone and whenever I go to spotify, that ad shows up and I play it and it says "This song is ...

  • Casual Listener
  • I had a Samsung galaxy tab 4, it stopped working completly because it overheated and the las thing that played was the middle of an ad. So now I'm on my new phone and whenever I go to spotify, that a...
  • Svcxrbfd
  • Casual Listener
  • 144 Views
  • 2 replies
  • 0 likes
  • Other
  • 144 Views
  • 2 replies
  • 0 likes

Charged 99 cents for 3 months - Stuck in Spotify Free - No receipt

I tried to sign up for the 3 month trial and was told that I had already taken a similar offer. When I checked my bank account, I was charged 99 cents and my Spotify is still in Free mode. I've checked my receipt section and there is no receipt for t...

  • Newbie
  • I tried to sign up for the 3 month trial and was told that I had already taken a similar offer. When I checked my bank account, I was charged 99 cents and my Spotify is still in Free mode. I've check...
  • osornios
  • Spotify Star
  • 113 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 113 Views
  • 1 replies
  • 0 likes

Premium option

The offer is on my other phone for the premium promotion. My email is not working working on that device. I would like to have info sent to a different Email address but that's my user name also my problem is when I try to get the offer it won't go t...

  • Newbie
  • The offer is on my other phone for the premium promotion. My email is not working working on that device. I would like to have info sent to a different Email address but that's my user name also my p...
  • osornios
  • Spotify Star
  • 114 Views
  • 1 replies
  • 0 likes
  • Premium
  • 114 Views
  • 1 replies
  • 0 likes

Solved!! Summer Promo

Why i can't subscribe the summer promo? Is  only for new customers?

  • Visitor
  • Why i can't subscribe the summer promo? Is  only for new customers?
  • tanazwa
  • Regular
  • 934 Views
  • 7 replies
  • 0 likes
  • 934 Views
  • 7 replies
  • 0 likes

Rogers account linked but still "Free"

I'm still unable to resolve getting my Spotify into Premium after registering it via Rogers. I should note that two out of the three accounts work. This is how it shows On the Rogers site, you can see that the accounts are registered (I have confirme...

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  • Newbie
  • I'm still unable to resolve getting my Spotify into Premium after registering it via Rogers. I should note that two out of the three accounts work. This is how it shows On the Rogers site, you can se...
  • osornios
  • Spotify Star
  • 114 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 114 Views
  • 1 replies
  • 0 likes

payment

Hello i recently payed for a student account so i could have music on my phone in offline mode. I was charged twice and my account on my phone was not activataed. So could you please help i would appreciate if you did.

  • Newbie
  • Hello i recently payed for a student account so i could have music on my phone in offline mode. I was charged twice and my account on my phone was not activataed. So could you please help i would app...
  • osornios
  • Spotify Star
  • 96 Views
  • 1 replies
  • 0 likes
  • Account
  • 96 Views
  • 1 replies
  • 0 likes

Solved!! Offline songs in only one device ?

I know that if you use Spotify Premium on 3 devices you can have up to 3,333 songs, but what if I only want to use Premium in 1 device, how many songs would that be ? Thank you in advance for answering.

  • Newbie
  • I know that if you use Spotify Premium on 3 devices you can have up to 3,333 songs, but what if I only want to use Premium in 1 device, how many songs would that be ? Thank you in advance for answeri...
  • osornios
  • Spotify Star
  • 154 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
    Unlimited
  • 154 Views
  • 1 replies
  • 0 likes

Fido Pulse plan Canada

I'm on Fido pulse plan. I also get Spotify premium for 2years with my mobile plan. But I don't get the premium features after downloading the app with the code provided by my mobile provided. What do I do?

  • Visitor
  • I'm on Fido pulse plan. I also get Spotify premium for 2years with my mobile plan. But I don't get the premium features after downloading the app with the code provided by my mobile provided. What do...
  • austinderk07
  • Casual Listener
  • 180 Views
  • 3 replies
  • 0 likes
  • Free
    Premium
    Subscription
  • 180 Views
  • 3 replies
  • 0 likes

Solved!! Can I somehow delete all data from my account?

I just wanted to ask if i somehow can delete my recently played artists, my recently played radio stations and my recommended radio stations, because i found this account again and there is some really cringy stuff on there because i and my friend li...

  • Visitor
  • I just wanted to ask if i somehow can delete my recently played artists, my recently played radio stations and my recommended radio stations, because i found this account again and there is some real...
  • user-removed
  • Not applicable
  • 31369 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 31369 Views
  • 2 replies
  • 0 likes

Canceling account

Hi, i want to cancel my spotify account but a cant find how to do it. Please delete my spotify account.

  • Visitor
  • Hi, i want to cancel my spotify account but a cant find how to do it. Please delete my spotify account.
  • osornios
  • Spotify Star
  • 103 Views
  • 1 replies
  • 0 likes
  • Account
  • 103 Views
  • 1 replies
  • 0 likes

Canceling subscribtion on an account i don't know the login for.

Greetings reader, I'd like to cancel my subscribtion on an account wich i lost all my login info for. I just can't remember to wich e-mail it is. But i do know from wich bank account the 10.00 euro is taken from each month. Could an admin contact me ...

  • Newbie
  • Greetings reader, I'd like to cancel my subscribtion on an account wich i lost all my login info for. I just can't remember to wich e-mail it is. But i do know from wich bank account the 10.00 euro i...
  • user-removed
  • Not applicable
  • 86 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 86 Views
  • 1 replies
  • 0 likes

Solved!! Disconnecting Facebook and Spotify Account

Hi! I would like to deactivate my Facebook account- but in doing so, I also disable my Spotify account. This is because my login for Spotify is my Facebook account. I'd like to somehow disconnect these, and have my Spotify login be its own separate e...

  • Newbie
  • Hi!   I would like to deactivate my Facebook account- but in doing so, I also disable my Spotify account. This is because my login for Spotify is my Facebook account. I'd like to somehow disco...
  • Bittencourt
  • Spotify Star
  • 205 Views
  • 1 replies
  • 0 likes
  • Account
  • 205 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Premium via Telia (Denmark)

Hi, I have received a free Spotify Premium subscription as part of my Telia subscription.On the verification page it said I had to cancel my current premium subscription to set up the new one with Telia.I have done so, but my account still says I hav...

  • Newbie
  • Hi,   I have received a free Spotify Premium subscription as part of my Telia subscription. On the verification page it said I had to cancel my current premium subscription to set up the new ...
  • rejsegramofonen
  • Newbie
  • 565 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 565 Views
  • 2 replies
  • 0 likes

Cant change my location

My account cant be opened because spotify thinks (my IP address also) is in Malaysia. But i am from Philippines. I cant edit the country in my settings because the only country that's appearing is malaysia. Somebody help me pls.

  • Newbie
  • My account cant be opened because spotify thinks (my IP address also) is in Malaysia. But i am from Philippines. I cant edit the country in my settings because the only country that's appearing is ma...
  • Bittencourt
  • Spotify Star
  • 100 Views
  • 1 replies
  • 0 likes
  • Account
  • 100 Views
  • 1 replies
  • 0 likes

Cannot log into email connected to spotify to change password

Hello all, basically i have forgotten my password and accidently logged out, i dont have access to the email registered to the account to reset the password. I need to change the email but cannot do it

  • Casual Listener
  • Hello all, basically i have forgotten my password and accidently logged out, i dont have access to the email registered to the account to reset the password. I need to change the email but cannot do ...
  • andyspotify94
  • Casual Listener
  • 138 Views
  • 2 replies
  • 0 likes
  • Account
  • 138 Views
  • 2 replies
  • 0 likes

Solved!! Student Subscription

Hi, I would like to get Spotify Premium as I am a student I would like to use the £4.99 price (I qualify through UNiDAYS) , however I would like to use your three months for 99p offer first. Is this possible? How can I approach this? I would like to ...

  • Casual Listener
  • Hi, I would like to get Spotify Premium as I am a student I would like to use the £4.99 price (I qualify through UNiDAYS) , however I would like to use your three months for 99p offer first. Is this ...
  • user-removed
  • Not applicable
  • 234 Views
  • 4 replies
  • 0 likes
  • Premium
    Subscription
  • 234 Views
  • 4 replies
  • 0 likes

Rogers subscription

I have had spotify before i found out about the Rogers promo, how can i connect spotify to my rogers account so i can get the 24 month free.Rogers told me i wpuld have to cancel and rejoin but i would assume id lose allmy music...

  • Newbie
  • I have had spotify before i found out about the Rogers promo, how can i connect spotify to my rogers account so i can get the 24 month free. Rogers told me i wpuld have to cancel and rejoin but i ...
  • user-removed
  • Not applicable
  • 347 Views
  • 6 replies
  • 0 likes
  • Account
  • 347 Views
  • 6 replies
  • 0 likes

Spotify playlist wont stay downloaded

I download my playlist and sync it and it says it's done then the next time I use it it's not downloaded.what's the deal?

  • Newbie
  • I download my playlist and sync it and it says it's done then the next time I use it it's not downloaded.what's the deal?
  • Laura
  • Roadie
  • 94 Views
  • 1 replies
  • 0 likes
  • Other
  • 94 Views
  • 1 replies
  • 0 likes

Starbucks 3month free subscription

Signed up and in for Starbucks free subscription for three months on desktop. iPhone now says I am ineligible for offer when I try to load so I can get music from device. Can anyone help?

  • Newbie
  • Signed up and in for Starbucks free subscription for three months on desktop. iPhone now says I am ineligible for offer when I try to load so I can get music from device. Can anyone help?
  • Laura
  • Roadie
  • 158 Views
  • 1 replies
  • 0 likes
  • 158 Views
  • 1 replies
  • 0 likes

Studentenrabatt auch für derzeitige Abiturienten?

Hallo,ich mache grade mein Abitur an einem Gymnasium und würde gerne von dem Studentenrabatt profitieren.Ich hab bei UniDays schon nachgefragt, die haben mich aber zum Spotify Service geschickt und diese wiederum hier her.Ist es möglich auch als Abit...

  • Newbie
  • Hallo, ich mache grade mein Abitur an einem Gymnasium und würde gerne von dem Studentenrabatt profitieren. Ich hab bei UniDays schon nachgefragt, die haben mich aber zum Spotify Service geschickt u...
  • Laura
  • Roadie
  • 790 Views
  • 1 replies
  • 0 likes
  • Premium
  • 790 Views
  • 1 replies
  • 0 likes