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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • DRAG0N
  • Casual Listener
  • 259859 Views
  • 785 replies
  • 81 likes
  • Account
  • 259859 Views
  • 785 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1127844 Views
  • 118 replies
  • 106 likes
  • Account
  • 1127844 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 70959 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 70959 Views
  • 63 replies
  • 8 likes

Cant change my location

My account cant be opened because spotify thinks (my IP address also) is in Malaysia. But i am from Philippines. I cant edit the country in my settings because the only country that's appearing is malaysia. Somebody help me pls.

  • Newbie
  • My account cant be opened because spotify thinks (my IP address also) is in Malaysia. But i am from Philippines. I cant edit the country in my settings because the only country that's appearing is ma...
  • Bittencourt
  • Spotify Star
  • 100 Views
  • 1 replies
  • 0 likes
  • Account
  • 100 Views
  • 1 replies
  • 0 likes

Cannot log into email connected to spotify to change password

Hello all, basically i have forgotten my password and accidently logged out, i dont have access to the email registered to the account to reset the password. I need to change the email but cannot do it

  • Casual Listener
  • Hello all, basically i have forgotten my password and accidently logged out, i dont have access to the email registered to the account to reset the password. I need to change the email but cannot do ...
  • andyspotify94
  • Casual Listener
  • 138 Views
  • 2 replies
  • 0 likes
  • Account
  • 138 Views
  • 2 replies
  • 0 likes

Solved!! Student Subscription

Hi, I would like to get Spotify Premium as I am a student I would like to use the £4.99 price (I qualify through UNiDAYS) , however I would like to use your three months for 99p offer first. Is this possible? How can I approach this? I would like to ...

  • Casual Listener
  • Hi, I would like to get Spotify Premium as I am a student I would like to use the £4.99 price (I qualify through UNiDAYS) , however I would like to use your three months for 99p offer first. Is this ...
  • user-removed
  • Not applicable
  • 234 Views
  • 4 replies
  • 0 likes
  • Premium
    Subscription
  • 234 Views
  • 4 replies
  • 0 likes

Rogers subscription

I have had spotify before i found out about the Rogers promo, how can i connect spotify to my rogers account so i can get the 24 month free.Rogers told me i wpuld have to cancel and rejoin but i would assume id lose allmy music...

  • Newbie
  • I have had spotify before i found out about the Rogers promo, how can i connect spotify to my rogers account so i can get the 24 month free. Rogers told me i wpuld have to cancel and rejoin but i ...
  • user-removed
  • Not applicable
  • 347 Views
  • 6 replies
  • 0 likes
  • Account
  • 347 Views
  • 6 replies
  • 0 likes

Spotify playlist wont stay downloaded

I download my playlist and sync it and it says it's done then the next time I use it it's not downloaded.what's the deal?

  • Newbie
  • I download my playlist and sync it and it says it's done then the next time I use it it's not downloaded.what's the deal?
  • Laura
  • Roadie
  • 94 Views
  • 1 replies
  • 0 likes
  • Other
  • 94 Views
  • 1 replies
  • 0 likes

Starbucks 3month free subscription

Signed up and in for Starbucks free subscription for three months on desktop. iPhone now says I am ineligible for offer when I try to load so I can get music from device. Can anyone help?

  • Newbie
  • Signed up and in for Starbucks free subscription for three months on desktop. iPhone now says I am ineligible for offer when I try to load so I can get music from device. Can anyone help?
  • Laura
  • Roadie
  • 158 Views
  • 1 replies
  • 0 likes
  • 158 Views
  • 1 replies
  • 0 likes

Studentenrabatt auch für derzeitige Abiturienten?

Hallo,ich mache grade mein Abitur an einem Gymnasium und würde gerne von dem Studentenrabatt profitieren.Ich hab bei UniDays schon nachgefragt, die haben mich aber zum Spotify Service geschickt und diese wiederum hier her.Ist es möglich auch als Abit...

  • Newbie
  • Hallo, ich mache grade mein Abitur an einem Gymnasium und würde gerne von dem Studentenrabatt profitieren. Ich hab bei UniDays schon nachgefragt, die haben mich aber zum Spotify Service geschickt u...
  • Laura
  • Roadie
  • 790 Views
  • 1 replies
  • 0 likes
  • Premium
  • 790 Views
  • 1 replies
  • 0 likes

Disconect Spotify Premium from Facebook

Hello, i hope somebody can help me with this one. I have deactivated my Facebook account. But every time i log in on Spotify it activates my Facebook account again. I even receive an Email from Facebook that says "welcome back" bla bla. So annoying. ...

  • Newbie
  • Hello, i hope somebody can help me with this one.   I have deactivated my Facebook account. But every time i log in on Spotify it activates my Facebook account again. I even receive an Email f...
  • LordRollin
  • Community Legend
  • 184 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 184 Views
  • 1 replies
  • 0 likes

Solved!! There is literally NOWHERE to change password on Spotify Account page

1) There isn't a single place to change my password (I do KNOW it) on the Spotify account page.2) https://www.spotify.com/account/change-password/ REDIRECTS to the account page which again, there is NO OPTION ANYWHERE to change or UPDATE my password3...

  • Casual Listener
  • 1) There isn't a single place to change my password (I do KNOW it) on the Spotify account page. 2) https://www.spotify.com/account/change-password/  REDIRECTS to the account page which aga...
  • SuperWisdom
  • Community Legend
  • 4515 Views
  • 5 replies
  • 0 likes
  • Account
    Login
    Other
    Security
    Subscription
  • 4515 Views
  • 5 replies
  • 0 likes

Paying for premium but getting free

I am paying for premium but my I phone comes up as free and then asks me if I want to upgrade. I have tried deleting and reloading but it's still the same ?

  • Newbie
  • I am paying for premium but my I phone comes up as free and then asks me if I want to upgrade. I have tried deleting and reloading but it's still the same ?
  • LordRollin
  • Community Legend
  • 94 Views
  • 1 replies
  • 0 likes
  • Premium
  • 94 Views
  • 1 replies
  • 0 likes

Paying for family membership, but not getting premium access

My gfs account says she administrator and I am a family member with premium access, when I log in to my account it says I'm not a premium member but a free member.. Dont really see the point with our family membership when I dont have access to premi...

  • Casual Listener
  •   My gfs account says she administrator and I am a family member with premium access, when I log in to my account it says I'm not a premium member but a free member..   Dont really see t...
  • LordRollin
  • Community Legend
  • 92 Views
  • 1 replies
  • 0 likes
  • Account
  • 92 Views
  • 1 replies
  • 0 likes

Introductory Trial Offer - student discount

I have subscribed for the introductory trial offer (0,99) which will then turn into 9,99 a month, but I am eligible for student discount too.After three months do I have to cancel and then apply for student discounts? Or can I do it now and in the en...

  • Newbie
  • I have subscribed for the introductory trial offer (0,99) which will then turn into 9,99 a month, but I am eligible for student discount too. After three months do I have to cancel and then apply fo...
  • LordRollin
  • Community Legend
  • 376 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 376 Views
  • 1 replies
  • 0 likes

cant log in?

Hi, I can't log into my account? I had a issue with payment. I just wanted to pay for a month but ended up paying for a month and a whole year. The bank got my money back. But now I can't log into my account? I'm willing to pay for monthly service. I...

  • Newbie
  • Hi, I can't log into my account? I had a issue with payment. I just wanted to pay for a month but ended up paying for a month and a whole year. The bank got my money back. But now I can't log into my...
  • LordRollin
  • Community Legend
  • 114 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 114 Views
  • 1 replies
  • 0 likes

Changing contract details after turning 18

Hi,So I got Spotify Premium when I was still a minor, so I had to give my mother's details. Now I'm 18, almost 19 and I'd like to change that so the contract won't be with my mother anymore, but with me.I cannot find a way to do that without having t...

  • Newbie
  • Hi, So I got Spotify Premium when I was still a minor, so I had to give my mother's details. Now I'm 18, almost 19 and I'd like to change that so the contract won't be with my mother anymore, but wi...
  • LordRollin
  • Community Legend
  • 83 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 83 Views
  • 1 replies
  • 0 likes

Spotify not registering I'm a student

I am trying to get the student promo but it tells me I'm not a student and to check my standings at the school. Can someone please help me with how to get it to go through as a student?

  • Newbie
  • I am trying to get the student promo but it tells me I'm not a student and to check my standings at the school. Can someone please help me with how to get it to go through as a student?
  • Maxim
  • Spotify Star
  • 123 Views
  • 1 replies
  • 0 likes
  • Free
    Other
  • 123 Views
  • 1 replies
  • 0 likes

Solved!! Hacked account

Hi, since yesterday someone is connecting at Spotify with my account, he change my mail and passeport but I can still connect with my Facebook, what can I do ? Can't change something in my profile.Sorry if my english isn't perfect, I'M not englishTy ...

  • Newbie
  • Hi, since yesterday someone is connecting at Spotify with my account, he change my mail and passeport but I can still connect with my Facebook, what can I do ? Can't change something in my profile. ...
  • user-removed
  • Not applicable
  • 131 Views
  • 1 replies
  • 0 likes
  • Account
  • 131 Views
  • 1 replies
  • 0 likes

Language

I live in Spain but don't speak Spanish When I go to support site. It comes up in Spanish with no apparent way to change language. Same with my account page. Help please.

  • Casual Listener
  • I live in Spain but don't speak Spanish When I go to support site. It comes up in Spanish with no apparent way to change language. Same with my account page. Help please.
  • Jimros
  • Casual Listener
  • 133 Views
  • 4 replies
  • 0 likes
  • Account
  • 133 Views
  • 4 replies
  • 0 likes

Subscriptions Vodafone Italy

Good evening, I started a promotion with Vodafone Italy that includes a free year of Spotify; when I try to activate my account appears a message that says I have already received the offer. I contacted several times the Vodafone but the answer has a...

  • Casual Listener
  • Good evening, I started a promotion with Vodafone Italy that includes a free year of Spotify; when I try to activate my account appears a message that says I have already received the offer. I contac...
  • osornios
  • Spotify Star
  • 197 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 197 Views
  • 3 replies
  • 0 likes

Delete this account

I would like to perminately delete this account

  • Newbie
  • I would like to perminately delete this account
  • user-removed
  • Not applicable
  • 184 Views
  • 4 replies
  • 0 likes
  • 184 Views
  • 4 replies
  • 0 likes

Deleting my current accout

Hi all, I am trying to delete my current spotify account but it's kind of impossible to find out how and do it. I want to delete my account because it's linked to my Facebook and I don't want to use Facebook anymore, so this link has to be removed to...

  • Newbie
  • Hi all,   I am trying to delete my current spotify account but it's kind of impossible to find out how and do it.   I want to delete my account because it's linked to my Facebook and I ...
  • user-removed
  • Not applicable
  • 184 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 184 Views
  • 1 replies
  • 0 likes