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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
You guys charged me 4.99 when i only wanted the .99. I never paid for the 4.99. I'm still on my first month on Spotify.
I have a 3 month premium subscription and want to know if I do the student discount now, will it bill me $5 a month after the 3 month subscription is over or will it cancel the 3 month subscription and bill me now? The 3 month subscription says it wi...
Hello,I have just received an offer for 2 months Premium for $0.99 but when I try to subscribe for this offer. It states that I am ineligible because I've previously signed up for a Premium trial or subscription. That is simply not true. I have been ...
i know i have subscribed to spotify premium but i want to cancel it now. I tried to do it under subscription but it doesn't show any "update details" button, it says i am currently on spotify free for 30 days but i wonder why i can play even offline ...
When i switched to a family plan (3 people) earlier this year, my gift card balance was good to keep my account going at $19.99/mo for many months before my credit card would be charged.Now that the family plan has changed to a flat rate of $14.99 i ...
I tried to purchase the premium through a promotional banner in the app, but when I purchased it, it was the regular price.How do I get a hold of customer service to get the pricing/expiration fixed?
Hola, ayer he comprado el premium de 3 meses por 0,99 céntimos para mí cuenta en mi iPhone 6, y me han descontado el dinero de la cuenta, ya cerré sesión y volví a abrirla y desinstale el spotify y lo volví a instalar pero sigue sin irme el premium, ...
Hi! I got a year free Premium form my cell phone network provider (Chess) but when I activated it I messed up and activated it for the wrong account. I need to get premium on the right account, how?
I idiotically entered the wrong email and now I can't re-set my password to log into my account.. Anyone know what I should do?'
I have set up Spotify Premium Family. I invited my daughter who has a free account, however after following the steps to redeem and reliving back in, her account in Spotify is still showing as the free version. she logs in via Facebook. I have delete...
Buenas, mi hermano me ha enviado un codigo para unirme a su plan familiar. El problema es que actualmente tengo activada en mi cuenta spotify una prueba de 30 dias que daban en playstation4. ¿Cuando se me termine esa prueba gratuita de 30 dias podré ...
Hi! Someone hacked in to my spotify account and changed my email, password and some personal info. Can someone help me with this?
So, I wanted to upgrade to the premium as a student. As I'm putting in my information, it says that it couldn't find my student information. So I assumed it didn't work. I go into my account & it's showing up a pending charge for the Spotify student ...
Hello, My family plan (David and Priscila) has been used for a long time, and its paid the price of the family plan and everything, but Priscila's spotify turned to free even though it says I have the family plan. When I tried to re-subscribe her to ...
Hi, I'm a user from Malaysia. I subscribed to Spotify Premium before for RM2 for 3 months using my debit card. Now, when I want to subscribe to Spotify Family it says that my card is not valid. How can it be not valid when it also charged me RM14.90 ...
I upgraded to Premium as part of a 3 month for £9.99 deal, but on the confirmation email I recieved it says they will charge me every month at the bottom. I dont know if its a default email and they dont change it even if its a deal or will they char...
I've had random users on my account multiple times over the past few months. I have logged out all users and reset my password multiple times to no avail. Please help, I can't even use the service most the time and will be forced to cancel my members...
I have upgraded to premium today. Order # 210748828253070. It will not allow for me to listen to music offline. I have tried the recommendation. Turn off turn back on and a clear re-installation. Still nothing works. I even put it in offline mode sti...
When I saw the $.99 for three months premium I just couldn't pass that up, so for speed reasons, I just signed in with my facebook account, then proceeded to purcahse the deal. The premium kicked in right away and I've been loving it. But just now, I...