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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

89172 Views

9 replies

2 likes

Account
Login
  • 89172 Views
  • 9 replies
  • 2 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

760098 Views

18 replies

29 likes

  • 760098 Views
  • 18 replies
  • 29 likes

Spotify charged me 3 times and didn't give me anything

I tried to get premium, I entered my card data and the page said there was a problem but that I hadn't been charged, and I tried 2 times more and the same problem appeared, so I gave up. Now I see at my card details that spotify charged 3 times... wt...

Casual Listener

I tried to get premium, I entered my card data and the page said there was a problem but that I hadn't been charged, and I tried 2 times more and the same problem appeared, so I gave up. Now I see at...

user-removed

Not applicable

201 Views

1 replies

0 likes

Premium
Security
Subscription
  • 201 Views
  • 1 replies
  • 0 likes

Solved!! Can I buy premium with a discount?

Hi everyone!Is there any option to check if I catch a discount (holiday premium for 3 month)? I'm asking because there are lots of incomprehensibly requirements. ;/

Newbie

Hi everyone! Is there any option to check if I catch a discount (holiday premium for 3 month)? I'm asking because there are lots of incomprehensibly requirements. ;/

osornios

Spotify Star

279 Views

1 replies

0 likes

Premium
  • 279 Views
  • 1 replies
  • 0 likes

Premiun

Hola buenas alguien sabe porque spotify no me quiere dar el premiun de su oferta de 3 meses por 0.99€ he intentado hacer el pago con mi tarjeta de credito con mi cuenta de paypal y nada eso si el dinero me lo quitan de la cuenta es mas me lo han quit...

Newbie

Hola buenas alguien sabe porque spotify no me quiere dar el premiun de su oferta de 3  meses por 0.99€ he intentado hacer el pago con mi tarjeta de credito con mi cuenta de paypal y nada eso si ...

osornios

Spotify Star

331 Views

1 replies

0 likes

Premium
  • 331 Views
  • 1 replies
  • 0 likes

Update Crédit card impossible

Hello,I've tried 2 Times to update my credit card but i've been redirected back when i entered the bank confirmation code.Can you help me?Thank you in advanceAccount: miky2495

Newbie

Hello, I've tried 2 Times to update my credit card but i've been redirected back when i entered the bank confirmation code. Can you help me? Thank you in advance Account: miky2495

osornios

Spotify Star

248 Views

1 replies

0 likes

Premium
Security
Subscription
  • 248 Views
  • 1 replies
  • 0 likes

Spotify

I forgot to turn off the spotify subscription how to get back the money?

Newbie

I forgot to turn off the spotify subscription how to get back the money?

user-removed

Not applicable

280 Views

1 replies

0 likes

Premium
  • 280 Views
  • 1 replies
  • 0 likes

Necesito cerrar mi cuenta

buenas, necesito cerrar mi cuenta de spotify. me ayudan gracias

Newbie

buenas, necesito cerrar mi cuenta de spotify. me ayudan gracias

osornios

Spotify Star

279 Views

1 replies

0 likes

Account
  • 279 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Family Anmelden von Familienmitglieder

Ich habe meinen Account vor drei Tagen erweitert auf Spotify Family für 14,99€.ich kann meine Familienmitglieder die einen Link zur Anmeldung bekommen haben nicht Registrieren.es kommt immer die Medlung : Kann Premium Family nicht beitreten Es tut un...

Casual Listener

Ich habe meinen Account vor drei Tagen erweitert auf Spotify Family für 14,99€. ich kann meine Familienmitglieder die einen Link zur Anmeldung bekommen haben nicht Registrieren. es kommt immer die ...

JHAEHLE

Newbie

234255 Views

35 replies

4 likes

Account
Login
  • 234255 Views
  • 35 replies
  • 4 likes

Solved!! Single premium account to change family account member question...

I have already have premium account on spotify. My brother wanna change plan to family. how can i move to there with my music list and albums.Have to cancel my subscription on my premium account? If I canceled my premium and accept my brother's famil...

Casual Listener

I have already have premium account on spotify. My brother wanna change plan to family. how can i move to there with my music list and albums.Have to cancel my subscription on my premium account? If ...

ilter_

Casual Listener

1931 Views

3 replies

0 likes

Subscription
  • 1931 Views
  • 3 replies
  • 0 likes

Premium to Free to Premium

I have Spotify Premium and it's great, but I don't really want to pay for it this month. My question is if I downgrade to free, then in a month decide to upgrade back to premium, will all my "available offline" songs still be there? Or would I have t...

Casual Listener

I have Spotify Premium and it's great, but I don't really want to pay for it this month. My question is if I downgrade to free, then in a month decide to upgrade back to premium, will all my "availab...

user-removed

Not applicable

277 Views

3 replies

0 likes

Account
  • 277 Views
  • 3 replies
  • 0 likes

aanmelden

I became "premium' and would like to be this also on my cellphone. I signed out but now weard but I cannot sign in again... Or with facebook but I want to sign in with my emailadress. How do I do this?

Casual Listener

  I became "premium' and would like to be this also on my cellphone.  I signed out but now weard but I cannot sign in again... Or with facebook but I want to sign in with my emailadress. ...

SuperWisdom

Community Legend

469 Views

3 replies

0 likes

Premium
  • 469 Views
  • 3 replies
  • 0 likes

Help for acces

I can't acces to my account because i don't remember the password and the email with with i opened the account.how can i know it?i every month pay 9.99 without using the account.can someone help me?i open thi account for write this mail.

Casual Listener

I can't acces to my account because i don't remember the password and the email with with i opened the account. how can i know it? i every month pay 9.99 without using the account. can someone hel...

SuperWisdom

Community Legend

461 Views

5 replies

0 likes

Account
  • 461 Views
  • 5 replies
  • 0 likes

Solved!! 3 months for 9.99$ prepaid card?

Will I get 3 months if I buy a prepaid card for spotify with a value of 9.99$ with this 9.99$ for 3 months deal?

Casual Listener

Will I get 3 months if I buy a prepaid card for spotify with a value of 9.99$ with this 9.99$ for 3 months deal?

Nico

Community Legend

861 Views

3 replies

0 likes

Premium
Subscription
  • 861 Views
  • 3 replies
  • 0 likes

cerrar cuenta de spotify

Por favor nesesito cerrar mi cuenta de spotify por favor ayudenme

Casual Listener

Por favor nesesito cerrar mi cuenta de spotify por favor ayudenme

osornios

Spotify Star

460 Views

1 replies

0 likes

Account
  • 460 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Help

I want to use spotfiy family but what is the meaning of living at same physical adress. Can ı use it with my friends in same country or city or house ?

Music Fan

I want to use spotfiy family but what is the meaning of living at same physical adress. Can ı use it with my friends in same country or city or house ?

Alex

Spotify Legend

2792 Views

10 replies

0 likes

Premium
  • 2792 Views
  • 10 replies
  • 0 likes

Upgraded and then downgraded

Hi, I was just browsing through the Spotify site and I saw a post 3 months for 0,99 but that didn't count for me, so I accidentaly clicked an upgrade (family) and then I downgraded back to premium immediately. now my question is will I be charged 3 t...

Newbie

Hi,    I was just browsing through the Spotify site and I saw a post 3 months for 0,99 but that didn't count for me, so I accidentaly clicked an upgrade (family) and then I downgraded bac...

osornios

Spotify Star

273 Views

1 replies

0 likes

Subscription
  • 273 Views
  • 1 replies
  • 0 likes

Solved!! Premium Family

I have now spotify premium for € 0,99 three months.Is there also a family offer? What if i take the family option within these 3 months, how much will i pay?

Newbie

I have now spotify premium for   € 0,99 three months. Is there also a family offer?   What if i take the family option within these 3 months, how much will i pay?

superucer

Music Fan

617 Views

1 replies

0 likes

Premium
Subscription
  • 617 Views
  • 1 replies
  • 0 likes

2 accounts, 1 with forgotten password mail

I have got 2 accounts, 1 with Facebook and 1 with an email where i've forgotten my passwords (the email password and the spotify password). The forra account si free, the second one is full, with payment with paypal. I would like to have only one acc...

Newbie

I have got 2 accounts, 1 with Facebook and 1 with an email where i've forgotten my passwords (the email password and the spotify password). The forra account si free, the second one is full, with pay...

osornios

Spotify Star

265 Views

1 replies

0 likes

Account
  • 265 Views
  • 1 replies
  • 0 likes

Solved!! I'm being charged for a sunscription that I don't have.

I mistakenly signed up for Spotify Student. I thought that an email I received said Spotify Premium was $4.99 per month so I signed on and I filled out the credit card information and submitted it. Next, a page came up saying it needed to verify my s...

Casual Listener

I mistakenly signed up for Spotify Student. I thought that an email I received said Spotify Premium was $4.99 per month so I signed on and I filled out the credit card information and submitted it. N...

Yourgules2

Newbie

1975 Views

7 replies

0 likes

Subscription
  • 1975 Views
  • 7 replies
  • 0 likes

Family account: I can not redeem code, due to spotify saying i live in another country

Hi. My daughter has tried to register with the family account invitation i sent her and it was denied. State that she was not resgistered in the same country as me.Spotify clearly has her as living in the USA when she does not. I will state that she ...

Newbie

Hi.   My daughter has tried to register with the family account invitation i sent her and it was denied. State that she was not resgistered in the same country as me. Spotify clearly has her ...

osornios

Spotify Star

210 Views

1 replies

0 likes

Login
Subscription
  • 210 Views
  • 1 replies
  • 0 likes

Single Payment Spotify Family

Hi there, I was wondering if it's correct paying 119,88€ for the Spotify Family plan when choosing single payment? Or is it just for the standard premium account? The position of the box for single payment is a bit confusing... does anyone have any c...

Visitor

Hi there,   I was wondering if it's correct paying 119,88€ for the Spotify Family plan when choosing single payment? Or is it just for the standard premium account? The position of the box for...

osornios

Spotify Star

293 Views

1 replies

0 likes

Premium
  • 293 Views
  • 1 replies
  • 0 likes