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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • GollyGoshGale
  • Casual Listener
  • 398573 Views
  • 948 replies
  • 107 likes
  • Account
  • 398573 Views
  • 948 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1171545 Views
  • 119 replies
  • 112 likes
  • Account
  • 1171545 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99115 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99115 Views
  • 68 replies
  • 10 likes

Solved!! cancelled premium, but it says I still have a premium account

Hi, I cancelled my Spotfiy Premium account because I thought it was too expensive. First it didn't work and I had to pay for another month, finally it worked and I could cancelmy Premium account so that I had a Spotify Free account again. Now suddenl...

  • Casual Listener
  • Hi,   I cancelled my Spotfiy Premium account because I thought it was too expensive. First it didn't work and I had to pay for another month, finally it worked and I could cancelmy Premium acc...
  • lovesmusic
  • Casual Listener
  • 8433 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
  • 8433 Views
  • 4 replies
  • 0 likes

iTunes Subscription

Hi... I paid my subscription at iTunes (Mexico) in the morning but at the moment I can't use it Premium, I don't now why, I hope that you can help me...Thanks (:

  • Newbie
  • Hi... I paid my subscription at iTunes (Mexico) in the morning but at the moment I can't use it Premium, I don't now why, I hope that you can help me... Thanks (:
  • EthanS1
  • Community Legend
  • 191 Views
  • 1 replies
  • 0 likes
  • Premium
  • 191 Views
  • 1 replies
  • 0 likes

premium

my premium ran out a hour ago & I went to the market to get an iTunes card, but when I go to subscription in app there is no box to get premium, it just says subscription "free"

  • Newbie
  • my premium ran out a hour ago & I went to the market to get an iTunes card, but when I go to subscription in app there is no box to get premium, it just says subscription "free"
  • EthanS1
  • Community Legend
  • 120 Views
  • 1 replies
  • 0 likes
  • Premium
  • 120 Views
  • 1 replies
  • 0 likes

Premium

No me va la subscripción de premium, me hacen el cargo pero no va

  • Newbie
  • No me va la subscripción de premium, me hacen el cargo pero no va
  • Nieves1
  • Casual Listener
  • 120 Views
  • 1 replies
  • 0 likes
  • Premium
  • 120 Views
  • 1 replies
  • 0 likes

Switch login without losing my playlists

Now I use facebook to login. But I would like to switch to a normal login with an e-mailadress wich is different from my facebookaccount. I have a premiumversion and I would like to not lose my playlists. Is it possible?

  • Newbie
  • Now I use facebook to login. But I would like to switch to a normal login with an e-mailadress wich is different from my facebookaccount. I have a premiumversion and I would like to not lose my playl...
  • EthanS1
  • Community Legend
  • 178 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 178 Views
  • 1 replies
  • 0 likes

Paid for premium but no receipt or upgrade

I paid for premium through my iTunes and I've only ever logged in through my Facebook. After upgrading hours ago I still haven't gotten a receipt from Apple or an upgrade. Is there anything I can do to fix this?

  • Newbie
  • I paid for premium through my iTunes and I've only ever logged in through my Facebook. After upgrading hours ago I still haven't gotten a receipt from Apple or an upgrade. Is there anything I can do ...
  • EthanS1
  • Community Legend
  • 173 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 173 Views
  • 1 replies
  • 0 likes

Charged for free trial.

My account says I'm on a free trial but I was charged for premium. Who do I need to contact?

  • Newbie
  • My account says I'm on a free trial but I was charged for premium. Who do I need to contact?
  • EthanS1
  • Community Legend
  • 125 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 125 Views
  • 1 replies
  • 0 likes

Refund

I clicked the 'Get 3 months of Spotify premium for $0.99' and it charged me $9.99. I'd like my money back please.

  • Newbie
  • I clicked the 'Get 3 months of Spotify premium for $0.99' and it charged me $9.99. I'd like my money back please.
  • Maxim
  • Spotify Star
  • 124 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 124 Views
  • 1 replies
  • 0 likes

Premium for $0.99

I'm feeling cheated! Spotify appears with the add "Premium for $0.99" as you can see below, however when I enter the ad, it tries to make me pay for premium for $11.99. I'm feeling cheated, can someone help?

Screen Shot 2016-06-12 at 2.24.27 PM.png
  • Newbie
  • I'm feeling cheated! Spotify appears with the add "Premium for $0.99" as you can see below, however when I enter the ad, it tries to make me pay for premium for $11.99. I'm feeling cheated, can someo...
  • Maxim
  • Spotify Star
  • 125 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 125 Views
  • 1 replies
  • 0 likes

Solved!! change profile pic or user name.

Trying to change user name and picture on lg phone, is it easier on pc

  • Newbie
  • Trying to change user name and picture on lg phone, is it easier on pc
  • Maxim
  • Spotify Star
  • 503 Views
  • 1 replies
  • 0 likes
  • Account
  • 503 Views
  • 1 replies
  • 0 likes

Problemi log in spotify

Ho un account spotify premium circa da più di un mese, ma da questa mattina non riesco più a fare il log in su nessuna piattaforma, nemmeno sul sito, il problema sembra che sia la nazionalità, ma come faccio a cambiarla se non mi è consentito l'acces...

  • Casual Listener
  • Ho un account spotify premium circa da più di un mese, ma da questa mattina non riesco più a fare il log in su nessuna piattaforma, nemmeno sul sito, il problema sembra che sia la nazionalità, ma com...
  • 220 Views
  • 0 replies
  • 0 likes
  • Account
    Login
    Premium
  • 220 Views
  • 0 replies
  • 0 likes

Premium Subscription but all of a sudden no premium features?

I know there are other threads with issues like this, but I couldn't find an actual solution so I'm posting it again. love Spotify Premium and have had it since December. Last night however I went on my phone to listen to music and found for some rea...

  • Casual Listener
  • I know there are other threads with issues like this, but I couldn't find an actual solution so I'm posting it again.  love Spotify Premium and have had it since December. Last night however I w...
  • MattSuda
  • Spotify Star
  • 339 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 339 Views
  • 3 replies
  • 0 likes

Solved!! 2 accounts 1 email address

Hi, I have Spotify premium on my phone. I want to cancel that subscription, it won't let me on iPhone. I logged into account using same log in details as app and it's an old account that is Spotify free so I can't cancel premium there either.How do y...

  • Casual Listener
  • Hi, I have Spotify premium on my phone. I want to cancel that subscription, it won't let me on iPhone. I logged into account using same log in details as app and it's an old account that is Spotify f...
  • LisaKirwan
  • Casual Listener
  • 870 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 870 Views
  • 2 replies
  • 0 likes

Change plan and country keeping all the same in a new account

My sister gift me a family premium account.I cant update my account to family because my account was created in Argentina. So i have created a new one from USA. Its possible to migrate ALL my playlists and connect to my Facebook account my new spotif...

  • Regular
  • My sister gift me a family premium account. I cant update my account to family because my account was created in Argentina. So i have created a new one from USA.   Its possible to migrate ALL...
  • 125 Views
  • 0 replies
  • 0 likes
  • Account
  • 125 Views
  • 0 replies
  • 0 likes

Not so Temporary errors

So Ive been trying to link my Spotify with my FB account and I keep getting the message 'Sorry there has been a temporary error, please try again later'. The problem with this is Ive been getting this mssage forever. I had a second spotify account co...

  • Casual Listener
  • So Ive been trying to link my Spotify with my FB account and I keep getting the message 'Sorry there has been a temporary error, please try again later'. The problem with this is Ive been getting thi...
  • 95 Views
  • 0 replies
  • 0 likes
  • Account
    Login
    Premium
  • 95 Views
  • 0 replies
  • 0 likes

Canceling subscription to join a new family plan?

I'm having trouble canceling my subscription through my Spotify account, apperantly, due to being 'subscribed through Apple.'I found some steps to take online in attempt to unsubscribe through my Apple account rather than through Spotify's app/websit...

  • Newbie
  • I'm having trouble canceling my subscription through my Spotify account, apperantly, due to being 'subscribed through Apple.' I found some steps to take online in attempt to unsubscribe through my...
  • 177 Views
  • 0 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 177 Views
  • 0 replies
  • 0 likes

Cargo a mi tarjeta y sigo con cuenta Free

Buenos Días El día de hoy quise activar la promición de 3 meses x 9.00 pesos y me llego el cargo a mi tarjeta pero mi cuenta sigue siendo free Me pueden ayudar

  • Newbie
  • Buenos Días    El día de hoy quise activar la promición de 3 meses x 9.00 pesos y me llego el cargo a mi tarjeta pero mi cuenta sigue siendo free   Me pueden ayudar
  • driveflanger
  • Community Legend
  • 1008 Views
  • 12 replies
  • 0 likes
  • Account
    Free
    Subscription
  • 1008 Views
  • 12 replies
  • 0 likes

They Don't Delete Accounts, Just the Username

They told me twice the accounts were deleted, but they were not. Trust, but verify. Holding out hope Spotify does the right thing and deletes the ACCOUNT as requested, not just the username. Reference Number: ref:_00DD0pxIW._5005715pXjz:ref

  • Visitor
  • They told me twice the accounts were deleted, but they were not.   Trust, but verify.   Holding out hope Spotify does the right thing and deletes the ACCOUNT as requested, not just...
  • user-removed
  • Not applicable
  • 611 Views
  • 2 replies
  • 0 likes
  • Account
  • 611 Views
  • 2 replies
  • 0 likes

Overlapping accounts?

I have submitted this to the Contact form but also wanted to post here to see if anyone else has run into a similar issue. For a few weeks now it appears that someones account is overlapping my own. I am a family subscriber that originally signed up ...

  • Regular
  • I have submitted this to the Contact form but also wanted to post here to see if anyone else has run into a similar issue.   For a few weeks now it appears that someones account is overlapping...
  • evolart
  • Regular
  • 775 Views
  • 2 replies
  • 0 likes
  • Account
    Security
    Subscription
  • 775 Views
  • 2 replies
  • 0 likes