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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I have cancelled all accounts. Now I'm trying to subscribe to premium through you and it won't let me! Figures after all the **bleep** I've gone through with you guys! When you HAVE TIME FOR A PAYING CUSTOMER LET ME KNOW, WHAT IS WRONG WITH YOU GUYS?...
I have a new phone, I downloaded the Spotify app onto my new phone. I am trying to log in using my email address and password, I get a message to say an account has already been created with the email address. I tried resetting the password and then ...
Hi. For the student promotion for premium ($4.99/month), what type of document should I ask my college for so I can verify that I am a student who wants the promotion? Christian
I'm literally in hysterics here..I put down my phone for 10 minutes, turned it on, and tried to get into my Spotify app. When I got on, I noticed it logged me off, so I logged back in. But before logging me in, there's a message that says you can't s...
Hola, he intentado suscribirme a la oferta de 3 meses por 0,99 y al realizar la suscripción el precio supe a 9,99. ¿Alguien puede decirme porque?
Realice el pago de la suscripción premium y ya que había una promoción de nueve pesos tres meses, Y me sale un error de mi tarjeta de crédito que no podía hacerlo en ese momento pero el cargo si se me hizo y sigo sin ser premiun. Mi usuario es adrian...
After I purchase the $0.99 premium for 3 moths, i was charged for $9.99 again wow.. Spotify seriously? Id like to get refunded.
My phone has broke so now i must log in on my new phone, except i dont know the email, username, or password:/ how do i get into my account
Hi There! I've known a few people who have subscribed to premium by applying through their mobile account, but under Globe Telcommunication. My postpaid number however is under Smart Communications, but Spotify wouldn't accept it. Can I ask for your ...
Hi,My account keeps saying i've entered the wrong password
Hello all,Last month, I purchased myself the Spotify Family pack. However, since today, my account all of a sudden changed into a basic account today. I have had enough money on my bank account these days, so a failure of payment cannot be the case. ...
Good Evening,I've had a premium subscription for almost a year now, but for the first time failed to pay for one day & my subscription ended. I renewed my premium ($12.99) however it says I am downgraded to the free Spotify. I already paid for it & s...
Hi! I changed the emailadress on my account, but forgot is was connected with Facebook. I tried to change my emailadress back, but now it says that that emailadress is already been used. Tried to log in with old email, but it says that there isn't an...
Hi,I signed up for a plan for the last couple of months with spotify at a charge of €9.99 a month. I was sent an email today stating that I had upgraded to premium for family (@ €14.99 p/m) and the higher rate was taken as a payment. I never authoris...
So it has been a couple of weeks since i signed up using the 3 month free subscription, but i am still not getting premium. I have read all the blogs..so i have deleted and reinstalled..signed out and back in.. Inhave only ever used in 1 account..but...
The CC were my Spotify account was charged expired. I tried to reactivate with another CC and didn´t go trough on the website, but I received a call form my bank telling me that it was charged 3 times. I have the authorization numbers for the transac...
I'm trying to buy the 0,99€ for 3 months deal but Spotify keeps rejecting it, a message saying 'my card is having a bad day, try again or try a different method of payment' can someone explain why this is happening? I have the money in my account. al...
Hola Spotify, estoy inconforme con la oferta de Spotify Premium 1 Mes gratis. Me suscribí a este servicio el 15 de abril de este año on vencimiento del período de prueba el 16 de mayo de este año. Cuando cancelé la cuenta el día 15 de mayo, spotify m...
Someone hacked my acount, signed me out of my account and have signed in with a fake email address. I CANNOT log in anymore. I am paying for this account. Please advise and let me know how I can contact someone to help me ASAP. We have a party this a...