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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • JJLI27
  • Music Fan
  • 305144 Views
  • 869 replies
  • 97 likes
  • Account
  • 305144 Views
  • 869 replies
  • 97 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1139873 Views
  • 119 replies
  • 107 likes
  • Account
  • 1139873 Views
  • 119 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maroryx
  • Visitor
  • 80974 Views
  • 64 replies
  • 9 likes
  • Account
    Login
    Premium
  • 80974 Views
  • 64 replies
  • 9 likes

Codigo plan familiar

Buenas, mi hermano me ha enviado un codigo para unirme a su plan familiar. El problema es que actualmente tengo activada en mi cuenta spotify una prueba de 30 dias que daban en playstation4. ¿Cuando se me termine esa prueba gratuita de 30 dias podré ...

  • Newbie
  • Buenas, mi hermano me ha enviado un codigo para unirme a su plan familiar. El problema es que actualmente tengo activada en mi cuenta spotify una prueba de 30 dias que daban en playstation4. ¿Cuando ...
  • 206 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 206 Views
  • 0 replies
  • 0 likes

Solved!! Account hacked

Hi! Someone hacked in to my spotify account and changed my email, password and some personal info. Can someone help me with this?

  • Newbie
  • Hi! Someone hacked in to my spotify account and changed my email, password and some personal info. Can someone help me with this?
  • LordRollin
  • Community Legend
  • 487 Views
  • 1 replies
  • 0 likes
  • Account
  • 487 Views
  • 1 replies
  • 0 likes

Why am I still being charged?

So, I wanted to upgrade to the premium as a student. As I'm putting in my information, it says that it couldn't find my student information. So I assumed it didn't work. I go into my account & it's showing up a pending charge for the Spotify student ...

  • Newbie
  • So, I wanted to upgrade to the premium as a student. As I'm putting in my information, it says that it couldn't find my student information. So I assumed it didn't work. I go into my account & it...
  • LordRollin
  • Community Legend
  • 134 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 134 Views
  • 1 replies
  • 0 likes

Family plan being used for more than 6 months, paid and confirmed, but not working

Hello, My family plan (David and Priscila) has been used for a long time, and its paid the price of the family plan and everything, but Priscila's spotify turned to free even though it says I have the family plan. When I tried to re-subscribe her to ...

  • Regular
  • Hello,   My family plan (David and Priscila) has been used for a long time, and its paid the price of the family plan and everything, but Priscila's spotify turned to free even though it says ...
  • LordRollin
  • Community Legend
  • 130 Views
  • 1 replies
  • 0 likes
  • Premium
  • 130 Views
  • 1 replies
  • 0 likes

Cannot subscribe to Spotify Family

Hi, I'm a user from Malaysia. I subscribed to Spotify Premium before for RM2 for 3 months using my debit card. Now, when I want to subscribe to Spotify Family it says that my card is not valid. How can it be not valid when it also charged me RM14.90 ...

  • Newbie
  • Hi,   I'm a user from Malaysia. I subscribed to Spotify Premium before for RM2 for 3 months using my debit card. Now, when I want to subscribe to Spotify Family it says that my card is not val...
  • LordRollin
  • Community Legend
  • 114 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 114 Views
  • 1 replies
  • 0 likes

Upgrading to Premium

I upgraded to Premium as part of a 3 month for £9.99 deal, but on the confirmation email I recieved it says they will charge me every month at the bottom. I dont know if its a default email and they dont change it even if its a deal or will they char...

  • Newbie
  • I upgraded to Premium as part of a 3 month for £9.99 deal, but on the confirmation email I recieved it says they will charge me every month at the bottom. I dont know if its a default email and they ...
  • LordRollin
  • Community Legend
  • 128 Views
  • 1 replies
  • 0 likes
  • Premium
  • 128 Views
  • 1 replies
  • 0 likes

Random Users on Account

I've had random users on my account multiple times over the past few months. I have logged out all users and reset my password multiple times to no avail. Please help, I can't even use the service most the time and will be forced to cancel my members...

  • Casual Listener
  • I've had random users on my account multiple times over the past few months. I have logged out all users and reset my password multiple times to no avail. Please help, I can't even use the service mo...
  • Ccohlson
  • Casual Listener
  • 800 Views
  • 3 replies
  • 0 likes
  • Premium
  • 800 Views
  • 3 replies
  • 0 likes

My premium will not left listen to music offline

I have upgraded to premium today. Order # 210748828253070. It will not allow for me to listen to music offline. I have tried the recommendation. Turn off turn back on and a clear re-installation. Still nothing works. I even put it in offline mode sti...

  • Newbie
  • I have upgraded to premium today. Order # 210748828253070. It will not allow for me to listen to music offline. I have tried the recommendation. Turn off turn back on and a clear re-installation. Sti...
  • LordRollin
  • Community Legend
  • 96 Views
  • 1 replies
  • 0 likes
  • Premium
  • 96 Views
  • 1 replies
  • 0 likes

Sign In With facebook and account name and password get different results...

When I saw the $.99 for three months premium I just couldn't pass that up, so for speed reasons, I just signed in with my facebook account, then proceeded to purcahse the deal. The premium kicked in right away and I've been loving it. But just now, I...

  • Newbie
  • When I saw the $.99 for three months premium I just couldn't pass that up, so for speed reasons, I just signed in with my facebook account, then proceeded to purcahse the deal. The premium kicked in ...
  • LordRollin
  • Community Legend
  • 328 Views
  • 1 replies
  • 0 likes
  • Login
  • 328 Views
  • 1 replies
  • 0 likes

3 months for premium for 0.99 CAD

Hi, I really want to subscribe myself for the 3 months of premium 0.99 CAD but I wanted to know if there is a way to pay with the money on my App Store account because I don't have any credit card and it doesn't show this option in the link that I wa...

  • Newbie
  • Hi,  I really want to subscribe myself for the 3 months of premium 0.99 CAD but I wanted to know if there is a way to pay with the money on my App Store account because I don't have any cr...
  • LordRollin
  • Community Legend
  • 597 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 597 Views
  • 1 replies
  • 0 likes

Problema con Movistar Premium y cuenta Premium Familiar

Hola, He estado suscrito a Spotify Premium a través de la oferta de Movistar Fusión. Me acabo de dar de baja de Movistar Premium para poder activar la cuenta Premium Familiar para 6 personas pero me sale este error en la página de activación: Desgrac...

  • Casual Listener
  • Hola,   He estado suscrito a Spotify Premium a través de la oferta de Movistar Fusión. Me acabo de dar de baja de Movistar Premium para poder activar la cuenta Premium Familiar para 6 personas...
  • alvaroprb
  • Casual Listener
  • 431 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 431 Views
  • 2 replies
  • 0 likes

Downloads

I had several playlist downloaded when I had my free premium trial and now that I have updated my spotify it says the songs and playlist needs to be downloaded again and my free trial is up??????

  • Newbie
  • I had several playlist downloaded when I had my free premium trial and now that I have updated my spotify it says the songs and playlist needs to be downloaded again and my free trial is up??????
  • LordRollin
  • Community Legend
  • 69 Views
  • 1 replies
  • 0 likes
  • Other
  • 69 Views
  • 1 replies
  • 0 likes

Logging in

Signed up for family plan and keeps asking my wife for password and she does not have one?

  • Casual Listener
  • Signed up for family plan and keeps asking my wife for password and she does not have one?
  • osornios
  • Spotify Star
  • 118 Views
  • 2 replies
  • 0 likes
  • Login
  • 118 Views
  • 2 replies
  • 0 likes

Fiz login com Facebook mas não quero o nome e a foto

Olá desejo mudar o nome e a foto da conta mas não consigo fazer isto pelo celular. É possível mudar estes dados da conta? Na verdade eu tinha outra conta mas devido a promoção premium acabei criando outra pelo facebook sem querer e tive que logar com...

  • Casual Listener
  • Olá desejo mudar o nome e a foto da conta mas não consigo fazer isto pelo celular. É possível mudar estes dados da conta? Na verdade eu tinha outra conta mas devido a promoção premium acabei criando ...
  • Bittencourt
  • Spotify Star
  • 149 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 149 Views
  • 3 replies
  • 0 likes

Le di click a la oferta de US$5.99 por 3 meses y se hizo la suscripción normal

Hoy me salió el banner de la oferta de 5.99 dólares por tres meses de Spotify Premium, hice el pago cuando me salió en la ventana, pero cuando me confirmó que se había hecho el pago, decía que se me volvería a descontar el dinero en un mes. Por su pu...

  • Newbie
  • ...e volvería a descontar el dinero en un mes. Por su puesto lo cancelé inmediatamente porque me sentí engañada. No es justo que hagan esta falsa publicidad.  
  • osornios
  • Spotify Star
  • 436 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 436 Views
  • 1 replies
  • 0 likes

spotify premium

there's this offer 3 months for 9 kr. i paied the 9 kr. but didn't get premium i tried to delete it and instal it again and then log in and off again but it didn't work it still showed free. i need help

  • Newbie
  • there's this offer 3 months for 9 kr. i paied the 9 kr. but didn't get premium i tried to delete it and instal it again and then log in and off again but it didn't work it still showed free. i need h...
  • LordRollin
  • Community Legend
  • 88 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 88 Views
  • 1 replies
  • 0 likes

How to change my password

In IOS i can't change my password. The keyboard doesn't appear on the screen.

  • Newbie
  • In IOS i can't change my password. The keyboard doesn't appear on the screen.
  • LordRollin
  • Community Legend
  • 91 Views
  • 1 replies
  • 0 likes
  • Account
  • 91 Views
  • 1 replies
  • 0 likes

Unsubscribed because no money, resubscribtion not working anymore

Hello, I recently went from premium to free because I had no money (because I'm a student) on my PayPal.I transfered money from my bank to my PayPal to re-subscribe again but this failed. This probably to paypal asking me premission to ask my bank to...

dc1a8467c1
  • Casual Listener
  • Hello,   I recently went from premium to free because I had no money (because I'm a student) on my PayPal. I transfered money from my bank to my PayPal to re-subscribe again but this failed. ...
  • LordRollin
  • Community Legend
  • 235 Views
  • 5 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 235 Views
  • 5 replies
  • 0 likes

cancelled premium still got charged

i cancel my subscription and still got charged the fee... can you please investigate Thank you

  • Newbie
  • i cancel my subscription and still got charged the fee...   can you please investigate   Thank you
  • rachellejane017
  • Regular
  • 114 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 114 Views
  • 2 replies
  • 0 likes