Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
84755 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
661707 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
743754 Views
18 replies
29 likes
So, I see up to 6 can use the same subscription, but how many can listen to different music online at once? Just the one? But 3 can listen offline at once. Is this right?
So, I see up to 6 can use the same subscription, but how many can listen to different music online at once? Just the one? But 3 can listen offline at once. Is this right?
Community Legend
1036 Views
1 replies
1 likes
I've tried everything, but still not working though I use the same account and the thing is I didn't receive any emails from you guys after I subscribed. It still says FREE
I've tried everything, but still not working though I use the same account and the thing is I didn't receive any emails from you guys after I subscribed. It still says FREE
Spotify Star
232 Views
1 replies
0 likes
Hey. For an hour ago i was using Spotify free. Then this ad comes up. It say that i can get 3 month of spotify premium for what one month costs (99DKK). I have seen Spotify making one of these ads before, and have preium for 3 month was great. So i t...
Hey. For an hour ago i was using Spotify free. Then this ad comes up. It say that i can get 3 month of spotify premium for what one month costs (99DKK). I have seen Spotify making one of these ads be...
Spotify Star
312 Views
3 replies
0 likes
The summer offer with 3 months of premium for 99krDoes it include the one free month?
The summer offer with 3 months of premium for 99kr Does it include the one free month?
Community Legend
298 Views
1 replies
0 likes
I need help please. So I'm trying to pay for premium but every time I click on Unlock Premium, nothing happens. Literally nothing happens, I have closed the app and even deleted it. I have restarted my phone completely but nothing seems to work. Ever...
I need help please. So I'm trying to pay for premium but every time I click on Unlock Premium, nothing happens. Literally nothing happens, I have closed the app and even deleted it. I have restarted ...
Casual Listener
421 Views
2 replies
1 likes
I wanted to change the emailadress in my account, and got the message that my new email-adress was already in use. I logged in this unknown account just asking for a new password. How do I rapport this account? I want it removed and deleted.
I wanted to change the emailadress in my account, and got the message that my new email-adress was already in use. I logged in this unknown account just asking for a new password. How do I rapport th...
246 Views
0 replies
0 likes
Hola necesito ayuda tengo una cuenta gratuita linkeada a Facebook y quiero poner Facebook en mi cuenta premium pero no se como me pueden ayudar
Hola necesito ayuda tengo una cuenta gratuita linkeada a Facebook y quiero poner Facebook en mi cuenta premium pero no se como me pueden ayudar
219 Views
0 replies
0 likes
Hi there.. i can see if i get Spotify Family i can invite 5 ppl = 6 ppl totally. We are 7 ppl in this family - is it possible to add more?
Hi there.. i can see if i get Spotify Family i can invite 5 ppl = 6 ppl totally. We are 7 ppl in this family - is it possible to add more?
Community Legend
433 Views
3 replies
0 likes
troubleshooting hasn't been successful. suggestions?
troubleshooting hasn't been successful. suggestions?
163 Views
0 replies
0 likes
Hi, i wanted pay my premium subscrition, but the pay form gave me an error message, so i tried again in different hours, but spotify premium never was activated so i left that but now checking my bank account i have 3 charges of $99 MXNso i have 2 qu...
Hi, i wanted pay my premium subscrition, but the pay form gave me an error message, so i tried again in different hours, but spotify premium never was activated so i left that but now checking m...
210 Views
0 replies
0 likes
hi im on singtel spotify premium account can i upgrade to the family version? how to?
hi im on singtel spotify premium account can i upgrade to the family version? how to?
Spotify Star
411 Views
1 replies
0 likes
Hola,Quiero eliminar mi cuenta spotify permanentemente y todos los datos asociados a ella. Support_spotify.com me ha mandado un correo automático indicando que en esta comunidad será resuelta mi consulta. Por favor, desearía que eliminen mi cuenta de...
Hola, Quiero eliminar mi cuenta spotify permanentemente y todos los datos asociados a ella. Support_spotify.com me ha mandado un correo automático indicando que en esta comunidad será resu...
Not applicable
629 Views
2 replies
0 likes
Signed up for family plan and keeps asking my wife for password and she does not have one?
Signed up for family plan and keeps asking my wife for password and she does not have one?
Spotify Star
331 Views
2 replies
0 likes
Hello,Over the last month or so I have been continually interrupted by someone else using my Spotify.It is not restricted to a time of day, but a password change and logging out of devices has not helped.Whoever is using my account appears to be real...
Hello, Over the last month or so I have been continually interrupted by someone else using my Spotify. It is not restricted to a time of day, but a password change and logging out of devices has no...
197 Views
0 replies
0 likes
Im trying to pay de promotion of 3 months for 99 pesos, and appears a message that says there has been a problem but it hasnt made a pay charge on my credit charge yet, but I have theee charges on my credit card of 159 pesos and no spotify premium ye...
Im trying to pay de promotion of 3 months for 99 pesos, and appears a message that says there has been a problem but it hasnt made a pay charge on my credit charge yet, but I have theee charges on my...
Casual Listener
547 Views
3 replies
0 likes
Hello there. I want to migrate from credit card to bank slip. I live in Brasil. I want to keep using the same email and same username, but when i cancel the credit card, it doesn't really cancels it. When i go to change the payment option, it doesn't...
Hello there. I want to migrate from credit card to bank slip. I live in Brasil. I want to keep using the same email and same username, but when i cancel the credit card, it doesn't really cancels it....
734 Views
0 replies
0 likes
My payment declined and i submitted a payment again, but I am still getting ads and saying i do not have tje premium. I have deleted the app from all the devices that I have it on. Please help I am paying for something I cannot use.
My payment declined and i submitted a payment again, but I am still getting ads and saying i do not have tje premium. I have deleted the app from all the devices that I have it on. Please help I am p...
226 Views
0 replies
0 likes
I have Spotify Premium. Yesterday my mom got an email saying that she paid for the monthly charge or whatever. But my phone is telling me that I don't have Spotify Premium. But it's telling my sister who's on the same family plan that she does. I rea...
I have Spotify Premium. Yesterday my mom got an email saying that she paid for the monthly charge or whatever. But my phone is telling me that I don't have Spotify Premium. But it's telling my sister...
Spotify Star
706 Views
1 replies
0 likes
Hi! I've been a spotify user for a very long time but I stopped using it for a while. Spotify sent me an email saying that they'll give an offer to pay 3 months for $6, so I took it (the offers ends on June 30 as that's what the email says) but I jus...
Hi! I've been a spotify user for a very long time but I stopped using it for a while. Spotify sent me an email saying that they'll give an offer to pay 3 months for $6, so I took it (the offers ends ...
Spotify Star
451 Views
1 replies
0 likes
