Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hey i bought a premium card for one month and you advertised i would get an extra 30 days for free however i dis not, whats the deal
How do I get my discount if I've already been paying the 999 a month?
I cancelled my subscription on 3/12/2016 and received an email confirming the cancellation. The website also confirmed that by show that "Your Premium subscription will end on 4/11/16" under account overview. However, today I was charged $9.99 for th...
Hi, I joined spotify 6 hours ago and decided to use the offer of 3 months of premium subscription for 0.99€. I have done the payment (it is reflected in my bank account) but spotify stil says that I'm not premium. As I said, the payment is done and r...
There was this offer back in April where you could get 3 Months of Premium Subscription then it'll be P129/month. (Got this offer on Facebook ads) I subscribed 27th of April, today, I got an email saying that my subscription will end on 27th of May. ...
I experienced that the cancel subscription function doesn't work if your account uses really long, really complex passwords.(such as: V^EJW%|n7Bs?~!ip]vnGllfCPv[A/N7N or _MTjD#aXkQMF_>wrjmQfHmJzg9OlpCvlpg"FW8("xxhdQkeWiBt!RccGxqB`fDyO - These are not...
Hola, quisiera que me ayudaran a borrar mi cuenta ya que no tengo interés en el servicio, además de las constantes interrupciones, los cuelgues, la falta de artistas por ser "poco conocidos" y otros temas personales, me interesaría si pudiera control...
I paid 99p with PayPal to get three months on my new account. The money has came off my account, but i have no premium on any of my accounts, I have checked them all. I have went through each tip on the Spotify website, and my issue still isn't fixed...
I live in the Philippines and I have a mobile plan with Globe Telecom. Part of my plan is a free Premium Spotify subscription which is linked to my Facebook account. My concern is, how can I unlink my Facebook account from Spotify without compromisin...
Hi, Spotify fails to renew my subscription. It has done so the last six months (at least). I choose to update payment details, enter the same card againg, and the payment goes through. Next month, the problem returns. What is going on? Regards,Erik
I subsequently want to activate the student discount on my spotify premium.Is that possible? Beacause I can't find a way to do it subsequent, it seems like I have to "order obliged to pay" get the premium with discount included which sounds like i en...
I was wondering wether my housemates would all still be able to play on all of their respected computers and phones everywhere they go, whenever they want. What I mean is: how do they know you live at the same adress? And would we still be able to pl...
I am paying for premium but I don't have it on my phone
I'm sitting here on my free plan, and got a notification in my mobile app that there was a "summer deal" with 99kr for 3 months of premium. Good deal. Clicking in to purchase, and now it's 99kr a month, nothing about the deal. Trying via desktop then...
Hi im from Philippines. I registered today the Spofity premium for 1 month which you can use even you are offline. But i cant access it. Whenever i click the next song, i couldn't get through with it. It only says that i have to register to spotify p...
Hi!I used to have a premium account, but I wanted to go back to a free account, so on April 2nd I cancelled my subscription. They charged me on March 31st and said I could use my Premium account until the 30th, but I stopped being able to use it on t...
I pay £9.99 each month for Spotify Premium but I have noticed a single transaction for £29.99 on my bank statement which has been taken by Spotify. I have checked my receipts in my Spotify account and this £29.99 is not shown. I have also not signed ...
Dear on duty, Sorry to bored you but i need some help. Today, unintentionally, i left my premium spotify account on my iPhone and i didn’t remember my password, so i had to create a new one and i did it accordingly all the normal procedures. Now, whe...
I get this on my VISA account today: 19. maiVISA Varekjøp Spotify P0018422E1 Reservert transaksjon 99,00 Can someone on contact me and refund my money? I canceled my sub last month, and even tough you took my money this month, i dont have premium. I ...
Hi forumHas anyone been able to connect their phone app to the app on their TV? I would like to use this feature it'd be so much easier controlling the TV app through my phone plus the hi-fis connected to the TV.Both my phone and TV are on the same W...