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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Vikost
  • Visitor
  • 223301 Views
  • 732 replies
  • 70 likes
  • Account
  • 223301 Views
  • 732 replies
  • 70 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1111913 Views
  • 118 replies
  • 106 likes
  • Account
  • 1111913 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Alex
  • Moderator
  • 58832 Views
  • 61 replies
  • 8 likes
  • Account
    Login
    Premium
  • 58832 Views
  • 61 replies
  • 8 likes

Family Plan — Remove member

I added two members to my Family plan. My wife hardly uses it so I need to reduce to just one. I could only remove her from the members list but I guess I'll continue to be charged. How do I ensure I will be charged only for one family member and not...

  • Newbie
  • I added two members to my Family plan. My wife hardly uses it so I need to reduce to just one. I could only remove her from the members list but I guess I'll continue to be charged. How do I ensure I...
  • DNoZero
  • Regular
  • 16170 Views
  • 7 replies
  • 0 likes
  • Account
    Other
  • 16170 Views
  • 7 replies
  • 0 likes

Solved!! My Account's Email & Password is changed by Stangers

My Premium account is hacked by the others, or I don't know why they can change my email address & pw too.I only can post this "MayDay MayDay" message though Facebook login.I have sent lots of email to spotify and contact form, but did not get any re...

  • Casual Listener
  • My Premium account is hacked by the others, or I don't know why they can change my email address & pw too. I only can post this "MayDay MayDay" message though Facebook login. I have sent lots o...
  • I_ming
  • Casual Listener
  • 212 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 212 Views
  • 2 replies
  • 0 likes

Account hacked and Hijacked

So some lovely individual has hacked & hijacked! my account, theyve changed the email address and password so im stuck and cant get them off! Ive sent a couple of forms in to explain the problem as the email is going to go through to the hacker lovel...

  • Newbie
  • So some lovely individual has hacked  & hijacked! my account, theyve changed the email address and password so im stuck and cant get them off! Ive sent a couple of forms in to explain the pr...
  • user-removed
  • Not applicable
  • 139 Views
  • 1 replies
  • 0 likes
  • Security
  • 139 Views
  • 1 replies
  • 0 likes

My whole library has disappeared

Hello, This morning i woke up with my whole Spotify library deleted. There's absolutely no more music, as if i was starting with a new account. I didn't do anything special.. I've got the same problem on my laptop & iPhone. Everything has just disapp...

  • Newbie
  • Hello,   This morning i woke up with my whole Spotify library deleted. There's absolutely no more music, as if i was starting with a new account. I didn't do anything special..   I...
  • KatesHere
  • Community Legend
  • 105 Views
  • 1 replies
  • 0 likes
  • Account
  • 105 Views
  • 1 replies
  • 0 likes

My spotify premium wouldn't work

HelloI've recently logged out of my spotify account and logged back in and found that I no longer have my premium account. I am still paying for spotify and don't have any other accounts. I don't want to pay again for spotify premium and be charged t...

  • Casual Listener
  • Hello I've recently logged out of my spotify account and logged back in and found that I no longer have my premium account. I am still paying for spotify and don't have any other accounts. I don't w...
  • OviiiOne
  • Community Legend
  • 103 Views
  • 1 replies
  • 0 likes
  • Premium
  • 103 Views
  • 1 replies
  • 0 likes

free 30 day trial

If I do the free 30 day trial, can I still do the discounted student plan if I decide to keep it? Or by choosing the free 30 day trial do I automatically have to stick to a $9.99/mo plan?

  • Newbie
  • If I do the free 30 day trial, can I still do the discounted student plan if I decide to keep it? Or by choosing the free 30 day trial do I automatically have to stick to a $9.99/mo plan?
  • KatesHere
  • Community Legend
  • 130 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 130 Views
  • 1 replies
  • 0 likes

gift card + free 30day trial

Hello! So I got a gift card for 10 € on spotify. Now of course I want to get the most out of it.Then I learn that its not compatable to my student discount.And then I see when I activated it that I just have blown out 10 € for one month spotify premi...

  • Newbie
  • Hello!   So I got a gift card for 10 € on spotify. Now of course I want to get the most out of it. Then I learn that its not compatable to my student discount. And then I see when I activate...
  • OviiiOne
  • Community Legend
  • 196 Views
  • 1 replies
  • 0 likes
  • Premium
  • 196 Views
  • 1 replies
  • 0 likes

Charge on my debit card

I recently tried to upgrade my subscription to free on Spotify, but I was charged for a account in New York for $4.99. My account is still not premium. Please help.

  • Newbie
  • I recently tried to upgrade my subscription to free on Spotify, but I was charged for a account in New York for $4.99. My account is still not premium. Please help.
  • user-removed
  • Not applicable
  • 138 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 138 Views
  • 1 replies
  • 0 likes

Solved!! Premium account

After purchasing a new iPhone with my backed up Spotify, I have tried to log in to my premium account and it states I cannot use Spotify abroad. Doesn't make sense for two reasons I pay for a premium account (have done for years), and I'm still in my...

  • Casual Listener
  • After purchasing a new iPhone with my backed up Spotify, I have tried to log in to my premium account and it states I cannot use Spotify abroad. Doesn't make sense for two reasons I pay for a premium...
  • dj2009-gb
  • Newbie
  • 273 Views
  • 3 replies
  • 0 likes
  • Premium
  • 273 Views
  • 3 replies
  • 0 likes

Hot to TURN OFF student discount

I am no longer a student and need to update my payment details, but for some reason it will not let me update my details without also verifying that I am still a student, which I am not. I no longer need the student discount and just want to TURN IT ...

  • Newbie
  • I am no longer a student and need to update my payment details, but for some reason it will not let me update my details without also verifying that I am still a student, which I am not. I no longer ...
  • user-removed
  • Not applicable
  • 449 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 449 Views
  • 1 replies
  • 0 likes

Subscription and payment

Hi, I avail of the premium account and I was charge of the promo. My question is how come I'm still on my free trial and I can still see the Upgrade to Premium at the top right of my board.? I don't get it. Trie d looging out and in in your suggestio...

  • Newbie
  • Hi, I avail of the premium account and I was charge of the promo. My question is how come I'm still on my free trial and I can still see the Upgrade to Premium at the top right of my board.? I don't ...
  • user-removed
  • Not applicable
  • 111 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 111 Views
  • 1 replies
  • 0 likes

Spotify premium family pack

Is it permanent until we cancel the Spotify premium family pack or is it like one of those offers that only last for two months or so?

  • Newbie
  • Is it permanent until we cancel the Spotify premium family pack or is it like one of those offers that only last for two months or so?
  • user-removed
  • Not applicable
  • 169 Views
  • 1 replies
  • 0 likes
  • Premium
  • 169 Views
  • 1 replies
  • 0 likes

Account information changed and potentially compromised

Well look at me, I'm late to the party, a rather infuriating one might I add.Today I woke up after a long week of work and overtime to get home and find I had to login again to spotify. Was fine, I log in with facebook so I got in easily without any ...

  • Newbie
  • Well look at me, I'm late to the party, a rather infuriating one might I add. Today I woke up after a long week of work and overtime to get home and find I had to login again to spotify. Was fine,...
  • Maxim
  • Spotify Star
  • 162 Views
  • 1 replies
  • 0 likes
  • Account
    Security
    Subscription
  • 162 Views
  • 1 replies
  • 0 likes

My account appears to be deactivated

I use my facebook email to login to Spotify. So... I know my username and password are right. However, my Spotify client says "login failed" the username or password is incorrect. When I click on forgot password and enter my email, it says "The usern...

  • Casual Listener
  • I use my facebook email to login to Spotify. So... I know my username and password are right. However, my Spotify client says "login failed" the username or password is incorrect. When I click on for...
  • avo1022
  • Newbie
  • 1229 Views
  • 8 replies
  • 2 likes
  • 1229 Views
  • 8 replies
  • 2 likes

wrong language/country

My Spotify logged out and when I tried logging back in it said "can only use Spotify abroad for 14 days" everything as far as costumer support is in a different language and I cannot change it.

  • Casual Listener
  • My Spotify logged out and when I tried logging back in it said "can only use Spotify abroad for 14 days" everything as far as costumer support is in a different language and I cannot change it.
  • MattSuda
  • Spotify Star
  • 137 Views
  • 5 replies
  • 0 likes
  • Account
    Login
  • 137 Views
  • 5 replies
  • 0 likes

New Spotify Account - Already had facebook account created.

Hello, I just created a new premium spotify account and spent a while creating some new playlists. I decided I wanted to link it to my facebook page, but apparently i already created a spotify account on my facebook 4 years ago. I cannot link my new ...

  • Casual Listener
  • Hello,   I just created a new premium spotify account and spent a while creating some new playlists.   I decided I wanted to link it to my facebook page, but apparently i already create...
  • MattSuda
  • Spotify Star
  • 154 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 154 Views
  • 3 replies
  • 0 likes

BTW (tax) number

Hi, I'm from belgium. I want to change my tax number, but I don't seem to find that option...

  • Regular
  • Hi, I'm from belgium. I want to change my tax number, but I don't seem to find that option...
  • osornios
  • Spotify Star
  • 171 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 171 Views
  • 1 replies
  • 0 likes

paying for spotify through vodafone but want to stop

hello guysim paying for premium through vodafone but want to change to a direct payment so i can do a family subscription, however vodafone is not showing this on my bill so i cant cancel through them, if i cancel my account with spotify then reopen ...

  • Visitor
  • hello guys im paying for premium through vodafone but want to change to a direct payment so i can do a family subscription, however vodafone is not showing this on my bill so i cant cancel through t...
  • osornios
  • Spotify Star
  • 1283 Views
  • 4 replies
  • 0 likes
  • Subscription
  • 1283 Views
  • 4 replies
  • 0 likes

Cobro doble

Como pueden darme un reembolso

  • Newbie
  • Como pueden darme un reembolso
  • osornios
  • Spotify Star
  • 144 Views
  • 2 replies
  • 0 likes
  • 144 Views
  • 2 replies
  • 0 likes