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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi, so I have had Spotify Premium in the past, orginally through a 3 month for $0.99 deal and cancelled after the 3 months but today an ad appeared that had a deal for 3 months of premium for the price of one ($11.99). I clicked on the ad (banner?) a...
The Spotify "support" section on deactivating facebook is a closed loop that asks you to send a support question. I sent a question on transferring my premium account over from my old account associated with facebook and was returned an automated ema...
Hi there! I'm a digital nomad: I live abroad, no "classic" residency. I'm french, with a UK bank account, signed up when in Malta, now in Spain. This morning, I decided to switch to Premium Family for my wife to use Spotify too, and my daughter. My w...
Ho pagato il primo mese di spotify premium poi sono uscita dal mio account e poi sono rientrata ma ho perso tutta la mia playlist e ora ho spotify free e sto pagando l'abbonamento di premium senza playlist
After trying to contact by their useless contact form, I´ll try here.When I tried to upgrade my account I had problems with the payment, there was any solutions and everytime I was redirected to the payment screen instead of payment succesful screen....
I have a Spotify Premium with a fixed billing on my Visa account every month (the 2nd). This month (7th) I was also charged on my MasterCard!! I have never registered this card with Spotify and I have not got a clue where to contact them for answers ...
Ayer pagué mi suscripción de 9.99 por tres meses y he recibido los correspondientes gmails del recibo de pago y de la bienvenida a Premium y también en mi cuenta me sale como que soy Premium pero en la app sigue diciendo que soy Free y me salen anunc...
Hello there! I wanted to renew my Premium account today via paysafe card to still get a chance to get the 3 months for 9,99€ promo.After I clicked "pay" the money was transferred from the paysafecard, but my account is still not premium.Furthermore I...
Spotify just hit me with a ridiculous overdraft charge even though they got there money I have over draft protection from my bank so they took the money out of my savings account yet Spotify still charged me a $25 over draft and you don't even have a...
Hi there! If I upgrade to Premium under the .99c summer deal, will I be able to use the student discount after the summer promotion expires? thank you!
been trying to sign up for family premium but my credit card wont go through i need help
Nowadays when I start sptorfy, it shows suggestions based on my location and domicile of my spotify account. However, I never ever listen to Finnihs music. THis is really annoying, how can I trun the feature off???
I renewed my Spotify Premium subscribtion through my iTunes account. The money has been deducted but my account is still a free account. I have checked my old account to see if the wrong account was updated and I've reinstalled the app on my iPhone b...
Heres the deal. I have 2 face books accounts. Don't ask. Somehow I ended up using a third email for my acutal subscription but because of circumstances I want to stop using this email as my current paid account and switch my paid subscription to my f...
my case is 05631319, i got an emial to rate the support i got but i never got any. can this please be fixed. i was charged for a month the night before it was due and i canceled it that same night so i would like a refund please
I got premium on 5/8/16 and two weeks later i canceled my premium im iTunes/Apple, and i got charged again after i had canceled which now it expires on 7/8/16.. What can i do? In my iTunes it says its been expired since 6/8/16. I don't want to keep g...
Why are you charging my card when it's not my due date
I paid for premium on June 1st and still have "free" subscription. I don't know how to fix this problem, I have already done everything they say to do like deleting the app and signing back on, didn't work. I don't have any other accounts just my Fac...
My best friend's birthday is coming up, and she uses Spotify religiously. I wanted to give her a premium subscription gift card, however I wanted to know if it would work on her account that already exists with a premium subscription. I believe that ...
Good afternoon - please explain as a Spark NZ worker why I am being charged 12.99 for Spotify Premium when it is part of my plan .