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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1080556 Views
  • 118 replies
  • 104 likes
  • Account
  • 1080556 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 49964 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 49964 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1146427 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1146427 Views
  • 4840 replies
  • 118 likes

Solved!! Relocation to USA

Hi all, in a few month I will move to the USA for 2 years. Currently I have a german Spotify account. Do I have to terminate the contract or can I use the existing one in the US. Cheers

  • Not applicable
  • Hi all,   in a few month I will move to the USA for 2 years. Currently I have a german Spotify account. Do I have to terminate the contract or can I use the existing one in the US.   Ch...
  • kbrooksc
  • Community Legend
  • 223 Views
  • 1 replies
  • 0 likes
  • Account
  • 223 Views
  • 1 replies
  • 0 likes

Monthly Payments

Just curious, but does Spotify charge you every month, or just every month from the day you started your premium account? Please let me know! Monthly Payment Thanks

  • Newbie
  • Just curious, but does Spotify charge you every month, or just every month from the day you started your premium account?  Please let me know! Monthly Payment   Thanks
  • kbrooksc
  • Community Legend
  • 86 Views
  • 1 replies
  • 0 likes
  • Premium
  • 86 Views
  • 1 replies
  • 0 likes

Spotify without Facebook

Hi. I reacently deleted/deactivated my profile on facebook. A couple of seconds later spotify logged out as well. I found my old login info and logged on to spotify again. Then, I got an email saying that my facebook profile was automaticly activated...

  • Newbie
  • Hi.    I reacently deleted/deactivated my profile on facebook. A couple of seconds later spotify logged out as well. I found my old login info and logged on to spotify again. Then, I got ...
  • kbrooksc
  • Community Legend
  • 136 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 136 Views
  • 1 replies
  • 0 likes

cannot re-subscribe Premium - credit card and paypal error

Hello, Today I have unsubscribed from premium spotify.My subscription is valid until 03 Feb.I realized that I want still have premium after that time. When I tred to re-enter credit card info i got error. The same situation is when I tried to subscri...

  • Newbie
  • Hello,   Today I have unsubscribed from premium spotify. My subscription is valid until 03 Feb. I realized that I want still have premium after that time. When I tred to re-enter credit card...
  • 67 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
  • 67 Views
  • 0 replies
  • 0 likes

Solved!! Re: Card has been charged.

It's been a while since I sought help here on "community help"...so I'm not sure exactly where to go for answers to my particular problem. I have had the regular subscription for several years now...and finally decided to try the Premium for a month ...

  • Not applicable
  • It's been a while since I sought help here on "community help"...so I'm not sure exactly where to go for answers to my particular problem. I have had the regular subscription for several years now......
  • jean3601
  • Community Legend
  • 122 Views
  • 1 replies
  • 0 likes
  • 122 Views
  • 1 replies
  • 0 likes

Unable to upgrade

Hello,I am unable to upgrade my account. I have tried 3 credit cards, all of them fail, and all of them are valid.

  • Newbie
  • Hello, I am unable to upgrade my account. I have tried 3 credit cards, all of them fail, and all of them are valid.
  • Ben5orange
  • Newbie
  • 82 Views
  • 2 replies
  • 0 likes
  • Premium
  • 82 Views
  • 2 replies
  • 0 likes

Problems with Credit card

Spotify seemed to have a problem taking my premium subscription from my credit card before Christmas and I decided to let it lapse as I don't use it much and there doesn't seem to be a family subscription for Canadians coming soon. So now I have been...

  • Newbie
  • Spotify seemed to have a problem taking my premium subscription from my credit card before Christmas and I decided to let it lapse as I don't use it much and there doesn't seem to be a family subscri...
  • 84 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 84 Views
  • 0 replies
  • 0 likes

Please kick everyone using my account off

I gave my friend my password so she could use and every time I try to listen she changes the songs and won't let me listen to music. She will not log off and make her own account which makes me very mad, so please kick her off. Thank you

  • Newbie
  • I gave my friend my password so she could use and every time I try to listen she changes the songs and won't let me listen to music. She will not log off and make her own account which makes me very ...
  • Jason
  • Spotify Legend
  • 97 Views
  • 1 replies
  • 0 likes
  • Account
  • 97 Views
  • 1 replies
  • 0 likes

Two different accounts. Can I merge them

So I have a regular premium account but I also have a separate Facebook free account and I want them to become one so I can follow my friends on Facebook. Is there anyway to do this?

  • Casual Listener
  • So I have a regular premium account but I also have a separate Facebook free account and I want them to become one so I can follow my friends on Facebook. Is there anyway to do this?
  • Bittencourt
  • Spotify Star
  • 92 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 92 Views
  • 3 replies
  • 0 likes

Solved!! Accidentally Deleted All Songs in a Playlist

It took nearly a year for me to collec those songs and I tried to combine 2 playlists. I thought I added the songs into my other playlist. However, I hit delete button but could not see those songs in other playlist and could not get back them by UND...

  • Casual Listener
  • It took nearly a year for me to collec those songs and I tried to combine 2 playlists. I thought I added the songs into my other playlist. However, I hit delete button but could not see those songs i...
  • OviiiOne
  • Community Legend
  • 1000 Views
  • 6 replies
  • 0 likes
  • Account
  • 1000 Views
  • 6 replies
  • 0 likes

Solved!! Connect new Account with Facebook

Hey!I want to connect my new spotify Premium Account with Facebook. But a few years ago I signed up with Facebook to a regular spotify Account. Now I want to disconnect the old Account from Facebook and connect the new Account with fb... Pleeeeease h...

  • Casual Listener
  • Hey! I want to connect my new spotify Premium Account with Facebook. But a few years ago I signed up with Facebook to a regular spotify Account. Now I want to disconnect the old Account from Faceboo...
  • derxk
  • Music Fan
  • 198 Views
  • 6 replies
  • 0 likes
  • Account
  • 198 Views
  • 6 replies
  • 0 likes

Device password feature not available anymore?

Hi all, So I have been trying for the past few days to get the e-mail link to set my device password (I have a Facebook linked account, but want to use Spotify on my Onkyo receiver, which doesn't accept the Facebook login). I sent an e-mail to Spotif...

  • Newbie
  • Hi all,   So I have been trying for the past few days to get the e-mail link to set my device password (I have a Facebook linked account, but want to use Spotify on my Onkyo receiver, which do...
  • ElfinGent
  • Newbie
  • 123 Views
  • 1 replies
  • 0 likes
  • Account
  • 123 Views
  • 1 replies
  • 0 likes

Someone on my account

Someone unknown using my account, please sign them out

  • Newbie
  • Someone unknown using my account, please sign them out
  • driveflanger
  • Community Legend
  • 66 Views
  • 1 replies
  • 0 likes
  • Account
  • 66 Views
  • 1 replies
  • 0 likes

Family can't add member

HiI had a Premium AccountWent back to FreePurchased Family Me+1Was sent a code which I forwarded to my son, he used that code and can now login as a Premium user.My account is still at Free and I don't seem to be able to become part of Family Me+1Onl...

  • Newbie
  • Hi I had a Premium Account Went back to Free Purchased Family Me+1 Was sent a code which I forwarded to my son, he used that code and can now login as a Premium user. My account is still at Free...
  • OviiiOne
  • Community Legend
  • 80 Views
  • 1 replies
  • 0 likes
  • Account
  • 80 Views
  • 1 replies
  • 0 likes

Switch credit card info to a new account?

If I somehow manage to delete my credit card info from my current account, will I be able to use it on a newer account? I would just delete the old one but Spotify makes you jump through a lot of hoops just to try and delete something that they shoul...

  • Newbie
  • If I somehow manage to delete my credit card info from my current account, will I be able to use it on a newer account? I would just delete the old one but Spotify makes you jump through a lot of hoo...
  • 64 Views
  • 0 replies
  • 0 likes
  • 64 Views
  • 0 replies
  • 0 likes

Signing in in to someone else his account

Hi all,When I log in to Spotify on my phone or computer with my own login credentials i'm logging in to someones else his account.This is realyl strange. When I look at the account which is logged in I see my own username etc. But all my playlists ar...

  • Casual Listener
  • Hi all, When I log in to Spotify on my phone or computer with my own login credentials i'm logging in to someones else his account. This is realyl strange. When I look at the account which is l...
  • Jon_UK
  • Roadie
  • 1299 Views
  • 4 replies
  • 0 likes
  • Account
    Login
  • 1299 Views
  • 4 replies
  • 0 likes

Solved!! Unplayable Songs on Following Playlist

Hello all, I'm a newbie to this community help as well as Spotify. I have followed a playlist recently but just realized that I can't play some of the songs on the playlist. I don't know if they are hidden just from me or from all followers. I also d...

  • Casual Listener
  • Hello all,   I'm a newbie to this community help as well as Spotify. I have followed a playlist recently but just realized that I can't play some of the songs on the playlist. I don't know if ...
  • elizabethtangpy
  • Casual Listener
  • 306 Views
  • 2 replies
  • 0 likes
  • Other
  • 306 Views
  • 2 replies
  • 0 likes

transferring 2 paying premium accounts to get family discount

i already have a premium accout and my sister has another premium account, we would like to link them together and pay for the family sharing bundle instead of 2 seperate premium payments.. how can we link them and start paying for them in the family...

  • Newbie
  • i already have a premium accout and my sister has another premium account, we would like to link them together and pay for the family sharing bundle instead of 2 seperate premium payments.. how ...
  • user-removed
  • Not applicable
  • 188 Views
  • 2 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 188 Views
  • 2 replies
  • 1 likes

Can't change account from US

I am unable to change my account from US. I have never used a US account and it seems to be the only option in the dropdown? Can you please reset to Canada

  • Newbie
  • I am unable to change my account from US. I have never used a US account and it seems to be the only option in the dropdown? Can you please reset to Canada
  • Bittencourt
  • Spotify Star
  • 70 Views
  • 1 replies
  • 1 likes
  • Account
    Login
    Subscription
  • 70 Views
  • 1 replies
  • 1 likes

Cancel premium

I just want to cancel this premium, I can't get in touch with anyone. This is very frustrating. I tried everything on my phone and it doesn't give me an option to cancel.

  • Newbie
  • I just want to cancel this premium, I can't get in touch with anyone. This is very frustrating. I tried everything on my phone and it doesn't give me an option to cancel.
  • ashsolovely
  • Newbie
  • 173 Views
  • 2 replies
  • 0 likes
  • Premium
  • 173 Views
  • 2 replies
  • 0 likes