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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

290691 Views

529 replies

34 likes

Account
Free
  • 290691 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13676 Views

6 replies

11 likes

Security
  • 13676 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

541046 Views

990 replies

114 likes

Account
  • 541046 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129655 Views

74 replies

12 likes

Account
Login
Premium
  • 129655 Views
  • 74 replies
  • 12 likes

Spotify took my money!!!

I paid for the 3 month trial for my other account but when I paid for it it said that i already used this trial. I didnt get my premuim, so i lost money.. I want a refund

Casual Listener

I paid for the 3 month trial for my other account but when I paid for it it said that i already used this trial. I didnt get my premuim, so i lost money.. I want a refund  

Black_Hand85

Casual Listener

393 Views

6 replies

0 likes

Premium
Subscription
  • 393 Views
  • 6 replies
  • 0 likes

Account

Hi, I have my active premium account. I tried accessing it and was unable due to password incorrect. I changed the password and I still get the same error message...not being able to access the account. Can anyone help ?

Newbie

Hi, I have my active premium account. I tried accessing it and was unable due to password incorrect. I changed the password and I still get the same error message...not being able to access the accou...

osornios

Spotify Star

162 Views

1 replies

0 likes

Account
  • 162 Views
  • 1 replies
  • 0 likes

Cobrança

Debitou o valor 3 vezes no cartão, como resolver?

Newbie

Debitou o valor 3 vezes no cartão, como resolver?

181 Views

0 replies

0 likes

Account
  • 181 Views
  • 0 replies
  • 0 likes

Autofill bug for amex cards

When using google chrome autofill for an amex credit card the CVV code is restricted to 3 digits until you go back up and modify the credit card number. Minor bug but should be fixed as it's for payment info.

Visitor

When using google chrome autofill for an amex credit card the CVV code is restricted to 3 digits until you go back up and modify the credit card number. Minor bug but should be fixed as it's for paym...

346 Views

0 replies

1 likes

Account
Subscription
  • 346 Views
  • 0 replies
  • 1 likes

Payed but not getting premium

why is my account still free but I payed and it successfully pulled the money from my account

Casual Listener

why is my account still free but I payed and it successfully pulled the money from my account

osornios

Spotify Star

346 Views

4 replies

0 likes

Account
Subscription
  • 346 Views
  • 4 replies
  • 0 likes

Solved!! No Premium for Family in Canada

It's ridiculous that there is no premium for family in Canada. Let me know when it becomes available, until then I have canceled my subscription and moved to Apple Music's family plan.

Regular

It's ridiculous that there is no premium for family in Canada.  Let me know when it becomes available, until then I have canceled my subscription and moved to Apple Music's family plan.

ZwP

Regular

462 Views

7 replies

0 likes

Premium
  • 462 Views
  • 7 replies
  • 0 likes

spotify student didnt work

so i tried to get the student discount but my skool wasnt found/on the provided list. but they still charged my card. and my account still says free. how do i get my money back or what do i do to make sure i dont keep getting charged?

Casual Listener

so i tried to get the student discount but my skool wasnt found/on the provided list. but they still charged my card. and my account still says free. how do i get my money back or what do i do to mak...

DasPeter

Community Legend

195 Views

3 replies

0 likes

Account
Subscription
  • 195 Views
  • 3 replies
  • 0 likes

Subscribe

Okay so I'm having trouble with this I subscribed to a free trial for seven days which has not ended yet I then got a notification to sub rube to the free three months for 0.99cents I subscribed now all my music that was loaded on my iPhone can not p...

Newbie

Okay so I'm having trouble with this I subscribed to a free trial for seven days which has not ended yet I then got a notification to sub rube to the free three months for 0.99cents I subscribed now ...

DasPeter

Community Legend

165 Views

1 replies

0 likes

Subscription
  • 165 Views
  • 1 replies
  • 0 likes

Starbucks premium

Hice el sorteo de Starbucks y obtuve una cuenta premium, pero no me ha llegado ningún email de confirmación.

Newbie

Hice el sorteo de Starbucks y obtuve una cuenta premium, pero no me ha llegado ningún email de confirmación.

196 Views

0 replies

0 likes

Account
  • 196 Views
  • 0 replies
  • 0 likes

No se registro mi pago y si se hizo

Cambié de tarjeta de credito y me hicieron 3 cargos, sigue diciendo que no se hicieron los pagos y que vuelva a registrar mi tarjeta. Aquí tengo los recibos. Abajo pongo los pagos y números de autorización. I changed my credit card and I made 3 charg...

Newbie

Cambié de tarjeta de credito y me hicieron 3 cargos, sigue diciendo que no se hicieron los pagos y que vuelva a registrar mi tarjeta.  Aquí tengo los recibos. Abajo pongo los pagos y númer...

DasPeter

Community Legend

732 Views

1 replies

0 likes

Subscription
  • 732 Views
  • 1 replies
  • 0 likes

Solved!! I payed a service and Spotify didn't give me 3 months for $9

15 days ago I did a pay to get the promotion of 3 months for $9, but even when I payed, Spotify didn't give me Premium.What can I do if my bank charged me and I was given no service premium for 3 months?

Newbie

15 days ago I did a pay to get the promotion of 3 months for $9, but even when I payed, Spotify didn't give me Premium. What can I do if my bank charged me and I was given no service premium for 3 m...

ask_allstar

Casual Listener

359 Views

2 replies

0 likes

Account
Free
Premium
  • 359 Views
  • 2 replies
  • 0 likes

PLEASE CONTACT ME URGENTLY

I cannot access my Spotify premium account as the login says my username or password are incorrect, which they are not. I have sent a few messages to you as I cannot access my email account linked to my account, so cannot pick up any messages that yo...

Visitor

I cannot access my Spotify premium account as the login says my username or password are incorrect, which they are not. I have sent a few messages to you as I cannot access my email account linked to...

OviiiOne

Community Legend

432 Views

5 replies

0 likes

Account
  • 432 Views
  • 5 replies
  • 0 likes

Rogers Services

I changed my Rogers plan and one of the benefits is an option to subscribe to a free Premium Spotify account. I set it up with my myrogers information and it won't allow me to login. When I tried to reset my password... It never sent me a link to get...

Newbie

I changed my Rogers plan and one of the benefits is an option to subscribe to a free Premium Spotify account. I set it up with my myrogers information and it won't allow me to login. When I tried to ...

EthanS1

Community Legend

172 Views

1 replies

0 likes

Premium
Subscription
  • 172 Views
  • 1 replies
  • 0 likes

Family but only one can play at a time

I purchased family and I can only play one phone at a time

Newbie

I purchased family and I can only play one phone at a time

Hubo

Community Legend

533 Views

1 replies

0 likes

Account
  • 533 Views
  • 1 replies
  • 0 likes

Paid for premium, stuck on basic spotify

Hello! i have paid 9 norwegian kroner for spotify's current campaign (the three month premium), but my account did not switch over to premium. The money has been transferred from my account, but i am still stuck on free spotify. I have done everythin...

Casual Listener

Hello! i have paid 9 norwegian kroner for spotify's current campaign (the three month premium), but my account did not switch over to premium. The money has been transferred from my ac...

Astame

Community Legend

316 Views

4 replies

0 likes

Account
Free
Premium
Subscription
  • 316 Views
  • 4 replies
  • 0 likes

Family account question

Hi 4 of usSon and daughter with own accounts so i guess i just send them the lnks? My wife and i shared the premium account i have just upgraded to family and we want our own accounts.Does one of us now have to go and sign up to a new premium account...

Newbie

Hi   4 of us Son and daughter with own accounts so i guess i just send them the lnks?   My wife and i shared the premium account i have just upgraded to family and we want our own acco...

Hubo

Community Legend

524 Views

1 replies

0 likes

Account
Subscription
  • 524 Views
  • 1 replies
  • 0 likes

Already Premium, but how to have Students Discount

Hello my fellow music lovers, I am already a Premium user. But I just cant find information about how to recieve the students discount. I am a student in Lisbon. So How can I do it?

Newbie

Hello my fellow music lovers, I am already a Premium user.    But I just cant find information about how to recieve the students discount.  I am a student in Lisbon. So How can I ...

Nico

Community Legend

185 Views

1 replies

0 likes

Account
Other
Premium
Subscription
  • 185 Views
  • 1 replies
  • 0 likes

Solved!! So im bilingual

How do i change my spotify account from spañish to english?? Cant find a language setting

Casual Listener

How do i change my spotify account from spañish to english?? Cant find a language setting

Hubo

Community Legend

1109 Views

5 replies

0 likes

Free
  • 1109 Views
  • 5 replies
  • 0 likes

I'm already unsubscribe of spotify but they still get their payment from my account.

Hello! I need to stop it, because i don't want to continue with spotify, but they still get theis payment from my account, how can i stop it? can someone help me?

Newbie

Hello! I need to stop it, because i don't want to continue with spotify, but they still get theis payment from my account, how can i stop it? can someone help me?

JruffPolo

Casual Listener

273 Views

1 replies

0 likes

Account
Premium
Subscription
  • 273 Views
  • 1 replies
  • 0 likes