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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Yordan
  • Moderator
  • 396262 Views
  • 943 replies
  • 107 likes
  • Account
  • 396262 Views
  • 943 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1170437 Views
  • 119 replies
  • 112 likes
  • Account
  • 1170437 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98829 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98829 Views
  • 68 replies
  • 10 likes

Payment for premium

I always pay for premium with my iTunes money through the app. But I can't figure out how to update through the app this time and I can't pay through iTunes on the website.

  • Newbie
  • I always pay for premium with my iTunes money through the app. But I can't figure out how to update through the app this time and I can't pay through iTunes on the website.
  • MattSuda
  • Spotify Star
  • 147 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 147 Views
  • 1 replies
  • 0 likes

Premium Family – Shared-flat, Different Nationalies.

Hey guys! I just upgraded my Premium subscription to Family subscription, with the intention to share it with my room mates. Thing is: We are all from different nationalities, however living in the same country/address. Spotify keeps notifying: We co...

  • Casual Listener
  • Hey guys!    I just upgraded my Premium subscription to Family subscription, with the intention to share it with my room mates.  Thing is: We are all from different nationalities, h...
  • 193 Views
  • 0 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 193 Views
  • 0 replies
  • 0 likes

Paid two subscriptions, still on free

I tried to renew my premium on the student option. It said it could not verify me so I tried again, still no luck. I was charged for two subscriptions and ended up unscribing and now I have to use free. Even more angering is I have the charge on my c...

  • Casual Listener
  • I tried to renew my premium on the student option. It said it could not verify me so I tried again, still no luck. I was charged for two subscriptions and ended up unscribing and now I have to use fr...
  • 116 Views
  • 0 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 116 Views
  • 0 replies
  • 0 likes

Paid for premium as usual. Downgraded to free

My monthly payment went through and now I am on free for some reason. Tried uninstalling and installing and signing out and in. Nothing works and no contact info except for that stupid contact form that does not do a thing

  • Visitor
  • My monthly payment went through and now I am on free for some reason. Tried uninstalling and installing and signing out and in. Nothing works and no contact info except for that stupid contact form t...
  • 99 Views
  • 0 replies
  • 0 likes
  • Premium
  • 99 Views
  • 0 replies
  • 0 likes

Student account

I've had the student account for a while now and all of a sudden spotify started charging the full amount of so I cancelled. I saw that I can get srudent premium again a month later but now it's not working. The five dollars has charged to my account...

  • Newbie
  • I've had the student account for a while now and all of a sudden spotify started charging the full amount of so I cancelled. I saw that I can get srudent premium again a month later but now it's not ...
  • 132 Views
  • 0 replies
  • 0 likes
  • Premium
  • 132 Views
  • 0 replies
  • 0 likes

Premium upgrade

I recently switched phone carriers and was previously using spotify premium and the subscription was paid monthly thru my bill. Now that I have switched carriers and got a new phone number, my account was switched back to free which doesnt allow me t...

  • Newbie
  • I recently switched phone carriers and was previously using spotify premium and the subscription was paid monthly thru my bill. Now that I have switched carriers and got a new phone number, my accoun...
  • 135 Views
  • 0 replies
  • 0 likes
  • Premium
  • 135 Views
  • 0 replies
  • 0 likes

Student Discount stopped and I got charged full price

Hey! My unidays student discount deactivated itself suddenly without my knowledge and I got charged the full price. I had to manually reactivate my discount code (I am still a student). Hopefully next month I get charged half price again. Does anyone...

  • Newbie
  • Hey!   My unidays student discount deactivated itself suddenly without my knowledge and I got charged the full price. I had to manually reactivate my discount code (I am still a student). Hope...
  • 116 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
  • 116 Views
  • 0 replies
  • 0 likes

Error 3 Log Issue

Today I tried logging in across multiple devices and my log in details won't work. Anyone getting similar issues? Thanks

  • Casual Listener
  • Today I tried logging in across multiple devices and my log in details won't work. Anyone getting similar issues?   Thanks
  • Bittencourt
  • Spotify Star
  • 172 Views
  • 3 replies
  • 0 likes
  • Login
  • 172 Views
  • 3 replies
  • 0 likes

Artists registration process

Hello, few days ago I checked my account Artist in Sportify, but have not yet been answered if the process was completed.I want to associate the account with my music Spotify Spotify and interact with fans.How I can know the status of the process?

  • Casual Listener
  • Hello, few days ago I checked my account Artist in Sportify, but have not yet been answered if the process was completed. I want to associate the account with my music Spotify Spotify and interact w...
  • Maxim
  • Spotify Star
  • 368 Views
  • 3 replies
  • 0 likes
  • Account
  • 368 Views
  • 3 replies
  • 0 likes

3 months Spotify 99p???

Anybody that can help me??I left Spotify premium a couple of months back and was planning on joining again then I just heard a ad whilst listening I can get Premium for 3 months for 99p I clicked on the link and there was nothing to go forward with t...

  • Newbie
  • Anybody that can help me?? I left Spotify premium a couple of months back and was planning on joining again then I just heard a ad whilst listening I can get Premium for 3 months for 99p I clicked o...
  • abraham_nuno
  • Casual Listener
  • 480 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 480 Views
  • 2 replies
  • 0 likes

No sings of new music. Icon also gone

Since about 3 months I dont get a message from new music.I follow a lot of artits like I always did. Can someone please tell me why? I do miss it a lot.Thanks

  • Newbie
  • Since about 3 months I dont get a message from new music. I follow a lot of artits like I always did.  Can someone please tell me why? I do miss it a lot. Thanks
  • 116 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 116 Views
  • 0 replies
  • 0 likes

Family plan

My husband upgrade his account to the family plan. I created a free account for myself and accepted his invitation. But when I put the invitation code it said "We are unable to redeem this code. Please try again to make sure you entered it correctly....

  • Casual Listener
  • My husband upgrade his account to the family plan. I created a free account for myself and accepted his invitation. But when I put the invitation code it said "We are unable to redeem this code. Plea...
  • Bittencourt
  • Spotify Star
  • 447 Views
  • 5 replies
  • 0 likes
  • Subscription
  • 447 Views
  • 5 replies
  • 0 likes

Error en cambio de suscripción

He cambiado a Family por error. Tenía oferta de Premium y quiero volver a ella. Que puedo hacer?

  • Newbie
  • He cambiado a Family por error. Tenía oferta de Premium y quiero volver a ella. Que puedo hacer?
  • 106 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 106 Views
  • 0 replies
  • 0 likes

Want to cancel premium account

Help can't cancel my account. If I log on and go to subscriptions is says that I'm using the free version. Can't see how to cancel the payments as can't contact Spotify!

  • Casual Listener
  • Help can't cancel my account. If I log on and go to subscriptions is says that I'm using the free version. Can't see how to cancel the payments as can't contact Spotify!
  • Lizzie21
  • Casual Listener
  • 123 Views
  • 1 replies
  • 0 likes
  • Premium
  • 123 Views
  • 1 replies
  • 0 likes

Stay Premium - never works?

Every time i click on 'stay premium' it goes to a 'Oh No' screen - this has happened for the last 3 weeks?!

  • Newbie
  • Every time i click on 'stay premium' it goes to a 'Oh No' screen - this has happened for the last 3 weeks?! 
  • 212 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 212 Views
  • 0 replies
  • 0 likes

Why am I being charge when my account says free?

I thought I downloaded the premium package by accident but when I went to cancel it. It says I'm free so why am I being charged?

  • Casual Listener
  • I thought I downloaded the premium package by accident but when I went to cancel it. It says I'm free so why am I being charged?
  • Howie5
  • Casual Listener
  • 407 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 407 Views
  • 2 replies
  • 0 likes

Charged 99c and no Premium

I was trying to get the 3months premium offer the other day, entered my bank details then after continuing a message popped up saying i cant subscribe for the offer as ive done previous trial or offers before. I checked my bank account and i was char...

  • Newbie
  • I was trying to get the 3months premium offer the other day, entered my bank details then after continuing a message popped up saying i cant subscribe for the offer as ive done previous trial or offe...
  • tumbsor
  • Music Fan
  • 142 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 142 Views
  • 1 replies
  • 0 likes

3 month premium only got 1 month

I bought 3 months premium as they says in the ad but when i check when it runs out, it says that I only have 1 month!!??

  • Newbie
  • I bought 3 months premium as they says in the ad but when i check when it runs out, it says that I only have 1 month!!??
  • tumbsor
  • Music Fan
  • 403 Views
  • 4 replies
  • 0 likes
  • Premium
  • 403 Views
  • 4 replies
  • 0 likes

problems changing country

hi, I can't manage to change the country in order to use my current credit card. My old country is "Italy" and I was using an italian credit card in order to pay the premium account. Now I live in spain and the italian credit card is no longer availa...

  • Newbie
  • hi,   I can't manage to change the country in order to use my current credit card. My old country is "Italy" and I was using an italian credit card in order to pay the premium account. Now I l...
  • 99 Views
  • 0 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 99 Views
  • 0 replies
  • 0 likes

Problems with upgrade to Premium family

Yesterday I wanted to upgrade my Premium account to Family Premium to share Spotify with my boyfriend (who I live with). This was not possible. I chose Family Premium "get started" (from every angle I saw it), but every time I ended up in a blind-end...

  • Newbie
  • Yesterday I wanted to upgrade my Premium account to Family Premium to share Spotify with my boyfriend (who I live with). This was not possible. I chose Family Premium "get started" (from every a...
  • 156 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 156 Views
  • 0 replies
  • 0 likes