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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ssydmarie
  • Visitor
  • 9234 Views
  • 2 replies
  • 9 likes
  • Security
  • 9234 Views
  • 2 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 483458 Views
  • 979 replies
  • 111 likes
  • Account
  • 483458 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211320 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211320 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121112 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121112 Views
  • 72 replies
  • 12 likes

3 months for the price of 1

Hi i bought 3 monts for the price of one, the sale spotify announced. After i bought it and checked out how long i have premium, and the date says that i only have the premium for 1 month, and i will be charged again with 4.99

  • Newbie
  • Hi i bought 3 monts for the price of one, the sale spotify announced.    After i bought it and checked out how long i have premium, and the date says that i only have the premium for 1 mo...
  • Tres
  • Regular
  • 167 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 167 Views
  • 1 replies
  • 0 likes

lyrics

Hi, i am paying 10$ each month... still the lyrics isnt working. Am I the only one who thinks this is stupid ? This is already going on for longer then 1 month.

  • Newbie
  • Hi, i am paying 10$ each month... still the lyrics isnt working. Am I the only one who thinks this is stupid ? This is already going on for longer then 1 month.   
  • Maxim
  • Spotify Star
  • 202 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 202 Views
  • 1 replies
  • 0 likes

Someone registered using my email account

Today I received an email containing the receipt for a Premium account on Spotify that I did not authorise, on an email address I own but that is not the one that is linked to my actual Spotify account, that also has no payment method attached to it....

  • Newbie
  • Today I received an email containing the receipt for a Premium account on Spotify that I did not authorise, on an email address I own but that is not the one that is linked to my actual Spotify accou...
  • Maxim
  • Spotify Star
  • 2313 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 2313 Views
  • 1 replies
  • 0 likes

If I accidentally purchased premium can I be refunded?

I just now bought the $9.99/month premium when I was trying to get the 3 month $0.99 deal. I don't know what happened but I was just sent the receipt by email and saw that it said $9.99?! I really didn't mean to purchase that! Is there anyway I can b...

  • Newbie
  • I just now bought the $9.99/month premium when I was trying to get the 3 month $0.99 deal. I don't know what happened but I was just sent the receipt by email and saw that it said $9.99?! I really di...
  • Maxim
  • Spotify Star
  • 150 Views
  • 1 replies
  • 0 likes
  • Premium
  • 150 Views
  • 1 replies
  • 0 likes

Not able to accept Spotify Family Account invitation

Dear all, My mother upgraded her premium account to a family account. She invited me to join by entering my e-mail adress. However, after multiple attempts I haven't received any e-mails, and the link doesn't work either. I tried disconnecting my acc...

  • Casual Listener
  • Dear all,   My mother upgraded her premium account to a family account. She invited me to join by entering my e-mail adress. However, after multiple attempts I haven't received any e-mails, an...
  • OviiiOne
  • Community Legend
  • 334 Views
  • 2 replies
  • 0 likes
  • Account
  • 334 Views
  • 2 replies
  • 0 likes

Spotify CI

Hi,I think Spotify is by far the best streaming service on the market. But for Custom Install it sucks. To get Spotify integrated with control system is the single thing I have put in most work and effort in my job. There are some working solutions b...

  • Music Fan
  • Hi, I think Spotify is by far the best streaming service on the market. But for Custom Install it sucks. To get Spotify integrated with control system is the single thing I have put in most work and...
  • 1362 Views
  • 0 replies
  • 0 likes
  • Other
  • 1362 Views
  • 0 replies
  • 0 likes

Cannot change country

ı signed up to join a family plan but for some reason spotify set my location as the US instead of Turkey. I checked my IP and it shows I'm in Istanbul. Running the web player didnt help either. Please help

  • Casual Listener
  •   ı signed up to join a family plan but for some reason spotify set my location as the  US instead of Turkey. I checked my IP and it shows I'm in Istanbul.  Running the web player d...
  • OviiiOne
  • Community Legend
  • 323 Views
  • 6 replies
  • 0 likes
  • Account
  • 323 Views
  • 6 replies
  • 0 likes

Solved!! Cant log in help

Trying to login with the app message you already have a account (I am not trying to make a new account but log in) and with facebook error code 404. What could be the issue? Its a new account and I can only log in with the computer.

  • Newbie
  • Trying to login with the app message you already have a account (I am not trying to make a new account but log in) and with facebook error code 404. What could be the issue? Its a new account and I c...
  • Astame
  • Community Legend
  • 271 Views
  • 1 replies
  • 0 likes
  • Login
  • 271 Views
  • 1 replies
  • 0 likes

Family Subscription

Hi All, I have been making a monthly subscription payment by direct debit, so it comes out of my account automatically. I am now on a family plan, does the family plan automattically cancel out the direct debit ?

  • Newbie
  • Hi All,   I have been making a monthly subscription payment by direct debit, so it comes out of my account automatically. I am now on a family plan, does the family plan automattically cancel ...
  • OviiiOne
  • Community Legend
  • 120 Views
  • 1 replies
  • 0 likes
  • Account
  • 120 Views
  • 1 replies
  • 0 likes

On Spotify Free but still being charged.

Hi there,I unsubscribed a while ago but when I checked my bank statements it showed that I was still being charged for a subscription. Why and how can I stop that?RegardsLeon

  • Casual Listener
  • Hi there, I unsubscribed a while ago but when I checked my bank statements it showed that I was still being charged for a subscription. Why and how can I stop that? Regards Leon
  • Maxim
  • Spotify Star
  • 309 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 309 Views
  • 3 replies
  • 0 likes

I wanted to subcribe as a premium member but something wnet wrong and ı subscribed as family mmbrshp

Hi, I wanted to subcribe as a premium member but something went wrong and I realised that I had subscribed as family membership. I don't have 6 person to use this app. and dont want to pay 15 tl per month. There is an offer for 0,99 tl first 3 months...

  • Newbie
  • Hi,  I wanted to subcribe as a premium member but something went wrong and I realised that I had subscribed as family membership. I don't have 6 person to use this app. and dont want to pay 15 ...
  • 283 Views
  • 0 replies
  • 0 likes
  • Account
  • 283 Views
  • 0 replies
  • 0 likes

See my playlist subscribers

In the top right corner of spotify, it says how many who are following my playlist, and it shows a picture of three of them. Is there any way I can check who else is following my playlist? I know I could on the older version of spotify, just click th...

  • Newbie
  • In the top right corner of spotify, it says how many who are following my playlist, and it shows a picture of three of them. Is there any way I can check who else is following my playlist? I know I c...
  • ny_1602
  • Newbie
  • 37671 Views
  • 5 replies
  • 19 likes
  • Account
    Subscription
  • 37671 Views
  • 5 replies
  • 19 likes

Paid, but still on Free

Hi, I have posted since Monday in regarding to my account, which is stated as premium on the account overview, yet appeared 'Free' on both my desktop as well as Android Device. Have tried to un-install and re-install on both the PC and Mobile, logged...

  • Casual Listener
  • Hi,   I have posted since Monday in regarding to my account, which is stated as premium on the account overview, yet appeared 'Free' on both my desktop as well as Android Device. Have tried to...
  • user-removed
  • Not applicable
  • 159 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Premium
    Subscription
  • 159 Views
  • 1 replies
  • 0 likes

premium dissapeared

hi I have a premium spotify account for like 3 years, the payement goes automaticly with my Visa card.A few days ago, i noticed that my account suddenly changed to "spotify free". what can i do to get my premium back?looking at my last Visa report, t...

  • Casual Listener
  • hi   I have a premium spotify account for like 3 years, the payement goes automaticly with my Visa card. A few days ago, i noticed that my account suddenly changed to "spotify free".  &...
  • AnitaB_68
  • Casual Listener
  • 280 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
  • 280 Views
  • 4 replies
  • 0 likes

No Spotify Premium method available

When I start on Spotify, the way I pay was directly on the app. Now I can't do that because, the option, just disappear since 3 months ago and I can't do anything because I try everything to bring it back but I cant. I use DJay 2 with Spotify and now...

  • Newbie
  • When I start on Spotify, the way I pay was directly on the app. Now I can't do that because, the option, just disappear since 3 months ago and I can't do anything because I try everything to bring it...
  • MattSuda
  • Spotify Star
  • 239 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 239 Views
  • 1 replies
  • 0 likes

Forgot Email

I have a couple different Spotify accounts, one of which has a Premium subscription on it. I don't want to be paying for something I can't access, I just need it to stop charging my account. I really don't know how to go about doing that.

  • Casual Listener
  • I have a couple different Spotify accounts, one of which has a Premium subscription on it. I don't want to be paying for something I can't access, I just need it to stop charging my account. I really...
  • oneiromancy
  • Casual Listener
  • 211 Views
  • 2 replies
  • 0 likes
  • Login
    Premium
    Subscription
  • 211 Views
  • 2 replies
  • 0 likes

I want free back asap

I really don't use Spotify anymore so I want to get out of premium. I payed through Apple . I went to "Mange Subscriptions" . and everything is expired. But I'm getting still charged. I went to my account details and all that stuff . but it keeps say...

  • Newbie
  • I really don't use Spotify anymore so I want to get out of premium. I payed through Apple . I went to "Mange Subscriptions" . and everything is expired. But I'm getting still charged. I went to my ac...
  • Bittencourt
  • Spotify Star
  • 194 Views
  • 1 replies
  • 0 likes
  • Free
    Premium
    Subscription
  • 194 Views
  • 1 replies
  • 0 likes

Solved!! I subscribed to a Premium account due to an offer!

Hello, everybody! How are you?I'm from Brazil and I recently subscribed to become a Premium user. A few days ago, I've seen an offer saying that if I subscribe to use the Premium service, I would pay something around R$2,90 ($0.90 - approximately) fo...

  • Casual Listener
  • Hello, everybody! How are you? I'm from Brazil and I recently subscribed to become a Premium user. A few days ago, I've seen an offer saying that if I subscribe to use the Premium service, I would...
  • alexsleep
  • Casual Listener
  • 487 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 487 Views
  • 3 replies
  • 0 likes

I want to cancel my subscription.

Been looking on how to cancel my subscription I don't use spotify and it's been a long time since I've actually used it and I'm tired of paying money for something I don't use . Don't get me wrong spotify is great but I just don't use it anymore.

  • Newbie
  • Been looking on how to cancel my subscription I don't use spotify and it's been a long time since I've actually used it and I'm tired of paying money for something I don't use . Don't get me wrong sp...
  • Slscott3511
  • Newbie
  • 239 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 239 Views
  • 2 replies
  • 0 likes

Spotify only uses old Facebook email

Hello,just created an account and used Facebook to login. However, I can't even use the account because all emails get sent to an old deactivated email. The email is not even used with my facebook and had been deleted for months. Other information su...

  • Newbie
  • Hello, just created an account and used Facebook to login.  However, I can't even use the account because all emails get sent to an old deactivated email.  The email is not even used with ...
  • 266 Views
  • 0 replies
  • 0 likes
  • Account
    Security
  • 266 Views
  • 0 replies
  • 0 likes