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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • benji28251
  • Visitor
  • 394007 Views
  • 940 replies
  • 107 likes
  • Account
  • 394007 Views
  • 940 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1169946 Views
  • 119 replies
  • 112 likes
  • Account
  • 1169946 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98622 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98622 Views
  • 68 replies
  • 10 likes

What is the real payment of the offer 3 months for the price of 1 month" (in Finland)

I am a finnish customer.I purchased "3 months for 1 month's price" but still, in my receipt it says in finnish "Olet valtuuttanut Spotifyn veloittamaan sinulta tilausmaksun automaattisesti joka kuukausi, kunnes peruutat tilauksen." - TRANSLATION in e...

  • Newbie
  • I am a finnish customer. I purchased "3 months for 1 month's price" but still, in my receipt it says in finnish "Olet valtuuttanut Spotifyn veloittamaan sinulta tilausmaksun automaattisesti joka k...
  • 135 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
  • 135 Views
  • 0 replies
  • 0 likes

Log Failed - Can't reset or change password

I am unable to login to my account on any of my devices. I am getting a login failed error whne trying to log in using my Facebook account. When trying my email address it says "Oops, something went wrong...". I am also unable to reset the password. ...

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  • Casual Listener
  • I am unable to login to my account on any of my devices. I am getting a login failed error whne trying to log in using my Facebook account. When trying my email address it says "Oops, something went ...
  • 256 Views
  • 0 replies
  • 0 likes
  • Account
  • 256 Views
  • 0 replies
  • 0 likes

Can not get the 99cents 4 3 months

I cannot get the 99 cent trial for 3 months it told me to go to the account settings and I went there and it said I'm ineligible for the why can't I log into it

  • Gig Goer
  • I cannot get the 99 cent trial for 3 months it told me to go to the account settings and I went there and it said I'm ineligible for the why can't I log into it
  • richiebr88
  • Gig Goer
  • 125 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 125 Views
  • 1 replies
  • 0 likes

Cancellation after the 99 cents for 3 month

So I just heard a a Spotify advertisement (surprise) saying you can get Premium for 99 cents per month for 3 months and cancellation at any time. So is that saying I can get 3 month of premium for 99 cents then I can cancel without having to pay for ...

  • Casual Listener
  • So I just heard a a Spotify advertisement (surprise) saying you can get Premium for 99 cents per month for 3 months and cancellation at any time. So is that saying I can get 3 month of premium for 99...
  • kliddy
  • Casual Listener
  • 268 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 268 Views
  • 2 replies
  • 0 likes

Upgrade to family

Hello, I would like to ask for a help. I am trying to join a family plan, unfortunately It seems I created one by my own and I am wondering how can I exit my family plan(which is empty and actually I am not using) to join the other one to which I am ...

  • Casual Listener
  • Hello,  I would like to ask for a help. I am trying to join a family plan, unfortunately It seems I created one by my own and I am wondering how can I exit my family plan(which is empty and act...
  • aamitkov
  • Casual Listener
  • 178 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 178 Views
  • 2 replies
  • 0 likes

Have premium and free account. Need to close free account but retain attached email address

I have a premium and free account attached to different email addresses. I want to swap the email addresses around and attach my primary email address to my premium account. However, my free account is messed up and I am unable to change the email ad...

  • Newbie
  • I have a premium and free account attached to different email addresses.   I want to swap the email addresses around and attach my primary email address to my premium account. However, my...
  • zeroxxx
  • Gig Goer
  • 199 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 199 Views
  • 1 replies
  • 0 likes

cambiar el titular de la suscripción premium family. / change the owner of family subscription.

se puede cambiar el titular (el que paga) de la subscripción premium family, por otro miembro dentro de la lista de familia?? (sin tener que dar de baja la subscripción de y volver a empezar....)muchas gracias! ------ You can change the owner (who pa...

  • Newbie
  • se puede cambiar el titular (el que paga) de la subscripción premium family, por otro miembro dentro de la lista de familia?? (sin tener que dar de baja la subscripción de y volver a empezar....) mu...
  • 2165 Views
  • 0 replies
  • 6 likes
  • Account
    Premium
    Subscription
  • 2165 Views
  • 0 replies
  • 6 likes

Account has been hacked. They cancelled my account and now I cannot log back in. PLEASE HELP

Recently my premium Spotify account kept pausing because it was being played somewhere else and then I noticed under recent songs played, there were songs I never played before. Suspecting someone hacked into my account I changed my email, password, ...

  • Casual Listener
  • Recently my premium Spotify account kept pausing because it was being played somewhere else and then I noticed under recent songs played, there were songs I never played before. Suspecting someone ha...
  • user-removed
  • Not applicable
  • 444 Views
  • 5 replies
  • 0 likes
  • Account
  • 444 Views
  • 5 replies
  • 0 likes

charged for cancelled subs

I just cancelled my individual sub and set up family premium but still got charged for my individual.Whats up with that? Double dipping is not cool.

  • Newbie
  • I just cancelled my individual sub and set up family premium but still got charged for my individual. Whats up with that? Double dipping is not cool.
  • 139 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 139 Views
  • 0 replies
  • 0 likes

Premium for 99ct and student account

Hi can use the Premium for 99ct per month (3months) offer and then switch my account to a student account and only pay the 4,99€ per month? Or do I have to pay the full price?I'm in Germany studying at a University. Thanks for your help!

  • Newbie
  • Hi can use the Premium for 99ct per month (3months) offer and then switch my account to a student account  and only pay the 4,99€ per month? Or do I have to pay the full price? I'm in Germany ...
  • Nico
  • Community Legend
  • 203 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 203 Views
  • 1 replies
  • 0 likes

Charged on an old card

Hi Team, I have been using Spotify for quite some time and it is just this month that the subscription amount for the account was cahrged off the previous card registered with Spotify. I updated the credit card details months back and it has been wor...

  • Casual Listener
  • Hi Team,   I have been using Spotify for quite some time and it is just this month that the subscription amount for the account was cahrged off the previous card registered with Spotify. ...
  • abhimadav
  • Casual Listener
  • 564 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 564 Views
  • 2 replies
  • 0 likes

I need close my account

I need to close this account because I have another premium, I'm from Chile

  • Newbie
  • I need to close this account because I have another premium, I'm from Chile
  • anjieeeeeeeeee
  • Roadie
  • 206 Views
  • 1 replies
  • 0 likes
  • Account
  • 206 Views
  • 1 replies
  • 0 likes

invalid security code

when i try to pay for premium it keeps saying i have an invalid security code. I am using a prepaid american express card.

  • Newbie
  • when i try to pay for premium it keeps saying i have an invalid security code. I am using a prepaid american express card.
  • 978 Views
  • 0 replies
  • 1 likes
  • Security
  • 978 Views
  • 0 replies
  • 1 likes

Premium Account change to another Account?

I have a very bad Username and i want to change it, but i have bought Premium on it...Can i create a new Account and switch my Premium to the other Account?Thank You!Dennis

  • Newbie
  • I have a very bad Username and i want to change it, but i have bought Premium on it... Can i create a new Account and switch my Premium to the other Account? Thank You! Dennis
  • user-removed
  • Not applicable
  • 247 Views
  • 2 replies
  • 0 likes
  • Premium
  • 247 Views
  • 2 replies
  • 0 likes

Cant Switch into Premium

Hi, my family member paid the family preimum, but i cant switch to join, may know the reason

  • Casual Listener
  • Hi, my family member paid the family preimum, but i cant switch to join, may know the reason
  • Ambivalence
  • Community Legend
  • 209 Views
  • 2 replies
  • 0 likes
  • Premium
  • 209 Views
  • 2 replies
  • 0 likes

Login Issue

Spotify Case # 05623940I can't login to my account from facebook or from email . First it say my password is incorrect . When i want to reset it , it say it is not associated with an active spotify accounts . And i went here and i saw someone wrote s...

  • Casual Listener
  • Spotify Case # 05623940 I can't login to my account from facebook or from email .  First it say my password is incorrect .  When i want to reset it , it say it is not associated with an ...
  • kamusta1
  • Casual Listener
  • 296 Views
  • 4 replies
  • 0 likes
  • Premium
  • 296 Views
  • 4 replies
  • 0 likes

How do I unsubscribe?

I bought the deal for the PS4 ($0.99/3 months) and I'd like to unsubscribe from the auto renewal now so I don't forget 3 months from now... I've followed the steps on the FAQ but I don't see any option for it once I go to account details. Anyone know...

  • Casual Listener
  • I bought the deal for the PS4 ($0.99/3 months) and I'd like to unsubscribe from the auto renewal now so I don't forget 3 months from now... I've followed the steps on the FAQ but I don't see any opti...
  • M_Khairul
  • Newbie
  • 234 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 234 Views
  • 3 replies
  • 0 likes

I am getting charged twice for the same account

So something happened on my android phone, so I updated my spotify app and when I logged back in my playlist had been deleted, which sucked. My probelm is though, it then said upgrade to premium on my account which i was already paying for, well i hi...

  • Newbie
  • So something happened on my android phone, so I updated my spotify app and when I logged back in my playlist had been deleted, which sucked. My probelm is though, it then said upgrade to premium on m...
  • 145 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
  • 145 Views
  • 0 replies
  • 0 likes

Premium

I paid the $.99 for the 3 months of Spotify premium for my sister's account, but since I already have a Spotify premium account on my card it will not let her account activate the premium features. I was still charged the $.99 and I was wondering if ...

  • Newbie
  • I paid the $.99 for the 3 months of Spotify premium for my sister's account, but since I already have a Spotify premium account on my card it will not let her account activate the premium features. I...
  • 106 Views
  • 0 replies
  • 0 likes
  • Premium
  • 106 Views
  • 0 replies
  • 0 likes

Paid for premium but it won't upgrade me

My premium subscription expired a couple days ago from lack of funds but then I added money to my card and tried to pay, but it said my card was having a bad day? Then I get a receipt saying Spotify did charge my card but still won't upgrade me for s...

  • Casual Listener
  • My premium subscription expired a couple days ago from lack of funds but then I added money to my card and tried to pay, but it said my card was having a bad day? Then I get a receipt saying Spotify ...
  • 99 Views
  • 0 replies
  • 0 likes
  • Premium
  • 99 Views
  • 0 replies
  • 0 likes