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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Ho attivato l abbonamento premium tramite gift card col codice. Dall app ho tutte le funzioni premiumEmail ricevuta correttamente ma se vado sul sito dice che c è stato un problema di pagamento e se non aggiorno la carta disattiveranno l abbonamento ...
I cant see how to "downgrade' my plan. I want the cheaper individual plan, not just remove members form the family plam.
Hi! I would just like to ask if I can change my username for the last time? I have installed spotify on my other gadgets (android) but I can't enter my username because it contains a symbol that only apple keyboard has. (the device I used to sign up ...
Hi, Been paying via my mobile, just upgraded to Family +1 and had to put in card details. Tried selecting pay by mobile but this selection has been removed. Any ideas?Perhaps because I've upgraded so needs take first payment from a Card?
I normally log into my spotify using my facebook account, but recently spotify has been telling me "your account is temporarily unavailable. Regain access by logging in from a web browser." Well i've logged into the web browser and nothing changed. W...
Hello! Lately I have experienced some weird stuff, first off there was a weird playlist that got into my playlists. Secondly there are 2 devices i do not recognize at all in the devices available tab. One is a HTC One_m8 and the other being an iMac, ...
How can I change my username?
Hello, About a couple of months ago, a friend of mine saw i was listening to some music that i clearly never listen. first i thought i might had logged on some other device and forgot about it. so i had changed my password and never noticed someone e...
Please help me iv'e collected songs for 3 years now and when i opened it a day ago its like i did a new account please fix it or help me atleast .. would be greatful for the help i get.
I just got premium. But on my galaxy s6 it just stop playing music can you help
I cancelled my Spotify Premium in March and have since been charged the monthly fee twice. I have checked that my Premium subscription was cancelled and my account says that I am on Spotify Free. I was paying with PayPal and the regular payment was c...
Hi Could someone tell me what to do to cancel my account with Spotify? Thank you Really urgent
if you have the family plan with 2 people on it, is there a way to split the payment between the two people? so instead of one person paying each month, both people pay their half per month.
Hi, I see many questions regarding wether all family members can be streaming simultaniously or not.However I cant find any answers. Please, someone advice. Questions: It says all members in a Spotify Family Plan should be able to stream at once, sep...
I Always pay my subscriptions by Paying By Mobile but last Night i Cant Subscribe Because there's always an error "Oops Something is Went Wrong, please try again or Check out our testing Help Area"I have reloaded the page many times until now, but i ...
Hello everyone, I've been renewing my premium subscribtion using iTunes for the past year. but this month for some reason my premuim subscription is still pause although the payment went through sucessfully and it got decuted from my balance! I logge...
I paid for premium service 3 months ago and I haven't been able to use the service because app won't work on my phone.I tried removing and reinstalling to no avail. Although Spotify still has taken my money for months now. Can I be reimbursed or eith...
I recently subscribed to Spotify Premium. I stupidly logged out of my account and can't get back in because I don't remember my username or password. But more annoyingly I can't rememebr which email address I used when I set it up! It's rejecting all...
Hi! in my account I can see the receipts of my payments, but I would like to know if I can get an invoice, will be it possible? thanks!!
I have been billed twice on April 3rd '16 for a family account AUD 23.99. What do I need to do to fix this problem. I look forward to this being rectified at your earliest convenience. Thank you,Rob