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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ooleebs1
  • Music Fan
  • 236596 Views
  • 739 replies
  • 74 likes
  • Account
  • 236596 Views
  • 739 replies
  • 74 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1120943 Views
  • 118 replies
  • 106 likes
  • Account
  • 1120943 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Alex
  • Moderator
  • 66329 Views
  • 61 replies
  • 8 likes
  • Account
    Login
    Premium
  • 66329 Views
  • 61 replies
  • 8 likes

No support by Spotify

Hello,is It normal that Spotify has no support for its paying customers? I am currently in GR and it is not possible to attach a new created account to a german family Account due to country restrictions. Therefore I need their help. Spotify seems to...

  • Casual Listener
  • Hello, is It normal that Spotify has no support for its paying customers? I am currently in GR and it is not possible to attach a new created account to a german family Account due to country rest...
  • KatesHere
  • Community Legend
  • 157 Views
  • 3 replies
  • 0 likes
  • Premium
  • 157 Views
  • 3 replies
  • 0 likes

I deleted my spotify app on facebook : no premium account/no playlist anymore + a second account!?

Hi all, I accidentally deleted my spotify app on Facebook a couple of minutes ago. Then I opened Spotify and noticed that: - My playlists are gone / My selection too- I longer have a premium account- I can find my "old account" on Spotify, with all m...

  • Newbie
  • Hi all,   I accidentally deleted my spotify app on Facebook a couple of minutes ago. Then I opened Spotify and noticed that:   - My playlists are gone / My selection too - I longer hav...
  • user-removed
  • Not applicable
  • 1088 Views
  • 6 replies
  • 0 likes
  • 1088 Views
  • 6 replies
  • 0 likes

Free premium activation

I recently received Spotify premium free with my Rogers wireless however I had my Facebook linked to my free subscription.How do I delete my old slotify via fb because in order to activate Rogers I need my email but spitify says I can't use it becaus...

  • Newbie
  • I recently received Spotify premium free with my Rogers wireless however I had my Facebook linked to my free subscription.How do I delete my old slotify via fb because in order to activate Rogers I n...
  • user-removed
  • Not applicable
  • 1541 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 1541 Views
  • 1 replies
  • 0 likes

Solved!! Adding a family members

If I add a family member under the current saving plan - do they have to crewate their own account or do they log in under the main account? TIA

  • Casual Listener
  • If I add a family member under the current saving plan - do they have to crewate their own account or do they log in under the main account?   TIA
  • Karenbws
  • Newbie
  • 167 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 167 Views
  • 3 replies
  • 0 likes

I subscribe to Premium via Itunes, but I do not have access to Premium.

I subscribeand pay for Premium on Itunes, But now a week later, I still do not have access to Premium. This problem happend after I changed my login in from normail login with my email and password, to a Facebook login.I have subscribed for Premium w...

  • Newbie
  • I subscribeand pay for Premium on Itunes, But now a week later, I still do not have access to Premium. This problem happend after I changed my login in from normail login with my email and password, ...
  • Maxim
  • Spotify Star
  • 72 Views
  • 1 replies
  • 0 likes
  • Premium
  • 72 Views
  • 1 replies
  • 0 likes

Problem URL Spotify

Good afternoon, First, excuse me for my English. I hired a spotify family plan and I like to listen to music on my job to concentrate, but in my job some URLS with words like (mp3, mp4, games) are not allowed, and recently something has changed in sp...

  • Newbie
  • Good afternoon,   First, excuse me for my English.   I hired a spotify family plan and I like to listen to music on my job to concentrate, but in my job some URLS with words like (...
  • osornios
  • Spotify Star
  • 433 Views
  • 1 replies
  • 0 likes
  • Other
  • 433 Views
  • 1 replies
  • 0 likes

Solved!! weekly playlist

i have been on spotify for 2 months and just gotten my weekly playlist a month ago. i have this issue that i am mostly on hip hop and mandarin song but i am getting close to 50% of my weekly playlist song filled with Malay song ? this is the 2nd time...

  • Regular
  • i have been on spotify for 2 months and just gotten my weekly playlist a month ago.    i have this issue that i am mostly on hip hop and mandarin song but i am getting close to 50% o...
  • LordRollin
  • Community Legend
  • 138 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 138 Views
  • 1 replies
  • 0 likes

Can't access premium and the money has been taken from my bank

My account has been paid. The money was taken and I'm still not able to access my music.

  • Casual Listener
  • My account has been paid. The money was taken and I'm still not able to access my music.
  • osornios
  • Spotify Star
  • 140 Views
  • 4 replies
  • 0 likes
  • Premium
  • 140 Views
  • 4 replies
  • 0 likes

Change Login From Facebook to E-Mail

Hey,I want to delete my Facebook-Account for several reasons but can´t since I won´t be able to use my Spotify anymore. Is there any way I could change my Login-Data from Facebook to my E-mailadress and a new passwort?

  • Newbie
  • Hey, I want to delete my Facebook-Account for several reasons but can´t since I won´t be able to use my Spotify anymore. Is there any way I could change my Login-Data from Facebook to my E-mailadres...
  • osornios
  • Spotify Star
  • 140 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 140 Views
  • 1 replies
  • 0 likes

Solved!! Code for spotify premium

Hey! I have premium account on spotify but recently I've received a gift code for 30 days. My question is if I use the code now will it start working after this month subscription expires? If so, will I be charged for premium account or will the code...

  • Newbie
  • Hey! I have premium account on spotify but recently I've received a gift code for 30 days. My question is if I use the code now will it start working after this month subscription expires? If so, wil...
  • LordRollin
  • Community Legend
  • 658 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 658 Views
  • 1 replies
  • 0 likes

Simple questions, help needed

1. If i start premium with a scratchcard (dont have visa) will i get free month? (doesnt seem so)2. If i buy premium, can you download music from spotify to put on an usb?Thanks Niek

  • Newbie
  • 1. If i start premium with a scratchcard (dont have visa) will i get free month? (doesnt seem so) 2. If i buy premium, can you download music from spotify to put on an usb? Thanks Niek
  • osornios
  • Spotify Star
  • 107 Views
  • 2 replies
  • 0 likes
  • Premium
  • 107 Views
  • 2 replies
  • 0 likes

How to remove an invite

How do I remove an invite that has not been accepted

  • Casual Listener
  • How do I remove an invite that has not been accepted
  • osornios
  • Spotify Star
  • 214 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 214 Views
  • 3 replies
  • 0 likes

Account is hacked

Dear Spotify, A stranger has been using my account for the last couple of days. As a solution I changed my password and it actually seems to work, but I'm really worried about how this could happen and how to prevent it. I'm pretty sure I did not use...

  • Casual Listener
  • Dear Spotify,   A stranger has been using my account for the last couple of days. As a solution I changed my password and it actually  seems to work, but I'm really worried about how this...
  • osornios
  • Spotify Star
  • 549 Views
  • 5 replies
  • 0 likes
  • Account
    Login
    Security
  • 549 Views
  • 5 replies
  • 0 likes

Charged 3 times

Spotify charged me three times for one month what do I do! I don't have the money for this to be charged three times in one month!!!

  • Newbie
  • Spotify charged me three times for one month what do I do! I don't have the money for this to be charged three times in one month!!!
  • Maxim
  • Spotify Star
  • 85 Views
  • 1 replies
  • 0 likes
  • Account
  • 85 Views
  • 1 replies
  • 0 likes

Solved!! Cannot update my payment method because I am no longer a student

I am trying to change my payment method from one credit card to another. It tries to reverify that I am a student when I do this. However, since I am no longer a student, it fails this checkpoint and I cannot continue. I need to stop being a "student...

  • Newbie
  • I am trying to change my payment method from one credit card to another. It tries to reverify that I am a student when I do this. However, since I am no longer a student, it fails this checkpoint and...
  • Maxim
  • Spotify Star
  • 188 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 188 Views
  • 1 replies
  • 0 likes

Subscribed but not premium

I subscribed as a student and it charged my account 5$ but then it didn't set my account to premium because it asked if I was a college student which I'm not I'm a high school student so I canceled it but it still didn't refund my 5$. Spotify should ...

  • Newbie
  • I subscribed as a student and it charged my account 5$ but then it didn't set my account to premium because it asked if I was a college student which I'm not I'm a high school student so I canceled i...
  • Maxim
  • Spotify Star
  • 127 Views
  • 1 replies
  • 0 likes
  • Account
  • 127 Views
  • 1 replies
  • 0 likes

Unsuscribed last month but still charged in april

I have un suscribe last month but again been charged in the month of April. I went back and itr showed me as premium so I unsuscribe again today. I just want to confirm if my premium has been unsuscribed? also i should be refunded for the previous ch...

  • Newbie
  • I have un suscribe last month but again been charged in the month of April. I went back and itr showed me as premium so I unsuscribe again today. I just want to confirm if my premium has been unsuscr...
  • Maxim
  • Spotify Star
  • 74 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 74 Views
  • 1 replies
  • 0 likes

messages disappeared

A bunch of my old messages/songs people sent me have disappeared. I think this happened when my Premium account "expired" (because I changed debit cards and forgot to update). I re-signed up for Premium with a new card number, but now it apepars that...

  • Casual Listener
  • A bunch of my old messages/songs people sent me have disappeared. I think this happened when my Premium account "expired" (because I changed debit cards and forgot to update). I re-signed up for Prem...
  • Lzsctt
  • Regular
  • 418 Views
  • 5 replies
  • 0 likes
  • 418 Views
  • 5 replies
  • 0 likes

Changing the email linked

I want to change The email linked to my spotify account cause its no longer in use but it requires my password to do do and i forgot it. How can I do so?

  • Newbie
  • I want to change The email linked to my spotify account cause its no longer in use but it requires my password to do do and i forgot it. How can I do so?
  • LordRollin
  • Community Legend
  • 96 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 96 Views
  • 1 replies
  • 0 likes

Can my family member use their existing account when added to my family plan?

Currently my husband and I both have premium accounts, I realize that we have to let our existing accounts lapse in order to join the family plan. However, when we join a family plan, will we have the option to add our existing usernames, which conta...

  • Newbie
  • Currently my husband and I both have premium accounts, I realize that we have to let our existing accounts lapse in order to join the family plan. However, when we join a family plan, will we have th...
  • Maxim
  • Spotify Star
  • 114 Views
  • 1 replies
  • 0 likes
  • Other
  • 114 Views
  • 1 replies
  • 0 likes