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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
76798 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
95006 Views
9 replies
2 likes
Hi, so I had student discount on my Spotify account and it has clearly expired but i was not notified and charges £10! I still have a uni days account so why wasn't I promoted to renew it?! This has left me with no money in my account
Hi, so I had student discount on my Spotify account and it has clearly expired but i was not notified and charges £10! I still have a uni days account so why wasn't I promoted to renew it?! This has ...
Community Legend
261 Views
1 replies
0 likes
I wanted to buy the spotify offer three months for 0,99 a month. But it would'nt let me load the page, so I tried on my phone and accidently chose "try premium" and now I can't buy the offer. Because it's only available if you haven't had free trial....
I wanted to buy the spotify offer three months for 0,99 a month. But it would'nt let me load the page, so I tried on my phone and accidently chose "try premium" and now I can't buy the offer. Because...
Community Legend
327 Views
2 replies
0 likes
Can you please fix this? Also, i used the software in Germany and now all the help pages appear in German?My last payment was on the 17th May.I am a student and am in my first years discount period. Thanks. Tom Lethaby.tomlethaby - username
Can you please fix this? Also, i used the software in Germany and now all the help pages appear in German? My last payment was on the 17th May. I am a student and am in my first years discount peri...
162 Views
0 replies
0 likes
I can't login to my iphone Spotify app. The message that says "Login failed - Unable to login, either username or password is incorrect. Have you signed up for a Spotify account?" pops up. I am loggin in and out fine on my desktop app so I know the p...
I can't login to my iphone Spotify app. The message that says "Login failed - Unable to login, either username or password is incorrect. Have you signed up for a Spotify account?" pops up. I am loggi...
260 Views
0 replies
0 likes
Is it possible? I have a sibling living in the USA and the rest of the family with me in Europe. Would there be a problem with using the 6 person family subscription for everybody?
Is it possible? I have a sibling living in the USA and the rest of the family with me in Europe. Would there be a problem with using the 6 person family subscription for everybody?
168 Views
0 replies
0 likes
Spotify connect is mostly useless to me and you need to give users the ability to disable it from their accounts. It drains my phone battery when I'm listening on my desktop or tablet for no reason. I pay you for your service, it is not too much to a...
Spotify connect is mostly useless to me and you need to give users the ability to disable it from their accounts. It drains my phone battery when I'm listening on my desktop or tablet for no re...
Newbie
382 Views
1 replies
2 likes
Hi everyone, I just moved from the UK to Spain. My family (who lives in Spain) and I just discovered the option "Premium for Family" for €14,99/month, which means paying such amount each month and having any number of accounts (up to 7) linked to tha...
Hi everyone, I just moved from the UK to Spain. My family (who lives in Spain) and I just discovered the option "Premium for Family" for €14,99/month, which means paying such amount each&nbs...
Community Legend
507 Views
6 replies
0 likes
Premium account has been hacked for 8 days, I've sent emails to Spotify and so far no one got in contact to fix the problem.
Premium account has been hacked for 8 days, I've sent emails to Spotify and so far no one got in contact to fix the problem.
173 Views
0 replies
0 likes
Hello, Nothing in the FAQ so sorry if it was put before : are the local files showing for every follower ? if so it could be cool I'm missing quite a few tracks fro my uploaded playlist .Thanks a bunchHC
Hello, Nothing in the FAQ so sorry if it was put before : are the local files showing for every follower ? if so it could be cool I'm missing quite a few tracks fro my uploaded playlist . Tha...
187 Views
0 replies
0 likes
Hello Community. I am from Austria and would like to pay my abonnement per Klarna. Does that work because than i have to change my Country to Germany.
Hello Community. I am from Austria and would like to pay my abonnement per Klarna. Does that work because than i have to change my Country to Germany.
258 Views
0 replies
0 likes
I got Spotify Premium for my son on his account a while back. I now want to upgrade to Family and was wondering what the best way would be. Would I upgrade my account (which is now Free) to Family and then invite him? Will that "cancel" his Premium t...
I got Spotify Premium for my son on his account a while back. I now want to upgrade to Family and was wondering what the best way would be. Would I upgrade my account (which is now Free) ...
Casual Listener
466 Views
2 replies
0 likes
I just created an account for family membership and it thinks I'm in US - cannot change country. Help! Yes I am using a VPN ...
I just created an account for family membership and it thinks I'm in US - cannot change country. Help! Yes I am using a VPN ...
270 Views
0 replies
0 likes
I have previously set up a Spotify account with an email address, however now I use Facebook log in. I now do not have access to the email account that I originally used to set up my spotify. I have tried to change it to the same as my facebook accou...
I have previously set up a Spotify account with an email address, however now I use Facebook log in. I now do not have access to the email account that I originally used to set up my s...
Newbie
460 Views
2 replies
0 likes
Hello everyone. I want to upgrade my account to premium but the page is not loading. I tried every solution such as deleting cookies and trying on incognito but they didn't work. What should i do? I'm waiting your replies with regards.
Hello everyone. I want to upgrade my account to premium but the page is not loading. I tried every solution such as deleting cookies and trying on incognito but they didn't work. What should i do? I'...
Casual Listener
302 Views
2 replies
0 likes
Hello.I have a little problem, I got Spotify Premium for a long time. Last days it was impossible to charge my account, but it was charged after couple days.Now I was watching special offers and click "Go Premium" under promotion of Family Plan and i...
Hello. I have a little problem, I got Spotify Premium for a long time. Last days it was impossible to charge my account, but it was charged after couple days. Now I was watching special offers and ...
187 Views
0 replies
0 likes
I have been paying for premium through Paypal for 2 years for near £249 - however I can't find the account its linked to, had an account which is now dormant, but no idea how to find this active account. I have cancelled it via Paypal now but don't k...
I have been paying for premium through Paypal for 2 years for near £249 - however I can't find the account its linked to, had an account which is now dormant, but no idea how to find this active acco...
Newbie
1053 Views
2 replies
0 likes
User: scarlet-shadow Spotify free. First of all, thank you for your service, but it is not what I was looking for, so I really want to cancel/close/delete my Spotify account. Thank you.
User: scarlet-shadow Spotify free. First of all, thank you for your service, but it is not what I was looking for, so I really want to cancel/close/delete my Spotify account. ...
Not applicable
544 Views
4 replies
0 likes
I recently upgraded to a premium subscription, but when I try to play songs on mobile I very often get the message "song not available". I am able to play these songs on my desktop version. It happens with almost every song or album that I search. Ho...
I recently upgraded to a premium subscription, but when I try to play songs on mobile I very often get the message "song not available". I am able to play these songs on my desktop version. It happen...
266 Views
0 replies
1 likes
Hi! Can I follow a friend's playlist anonymously? I want to follow it but I don't want that my name appears anywhere, it's possible?
Hi! Can I follow a friend's playlist anonymously? I want to follow it but I don't want that my name appears anywhere, it's possible?
756 Views
0 replies
1 likes
