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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9042 Views
  • 1 replies
  • 9 likes
  • Security
  • 9042 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 482037 Views
  • 979 replies
  • 111 likes
  • Account
  • 482037 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210907 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210907 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120921 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120921 Views
  • 72 replies
  • 12 likes

not a user

HelloMy husband has been charged on his credit card, but he is not a spotify user, so we suspect that someone else has used his credit card. Is it possible to find a user name from the credit card number? How can we stop the payments if he has no use...

  • Newbie
  • Hello My husband has been charged on his credit card, but he is not a spotify user, so we suspect that someone else has used his credit card. Is it possible to find a user name from the credit card ...
  • user-removed
  • Not applicable
  • 153 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 153 Views
  • 1 replies
  • 0 likes

Charged for Premium but still on free subscription

I tried signing up for the 0.99 for 3 months for premium, I didn't know I couldn't sign up for it since I already signed up for the premium free trial before but I checked my bank account and Spotify charged me and I checked my Spotify account and I'...

  • Casual Listener
  • I tried signing up for the 0.99 for 3 months for premium, I didn't know I couldn't sign up for it since I already signed up for the premium free trial before but I checked my bank account and Spotify...
  • Wynetteapl
  • Casual Listener
  • 603 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 603 Views
  • 2 replies
  • 0 likes

Solved!! $ 12.99 3 month premium offer

Hi, can you get Spotify premium again when it is offered for $12.99 for 3 months. Is there a period when you can't get it when you have had this offer before?

  • Casual Listener
  • Hi, can you get Spotify premium again when it is offered for $12.99 for 3 months. Is there a period when you can't get it when you have had this offer before?
  • LordRollin
  • Community Legend
  • 957 Views
  • 1 replies
  • 0 likes
  • Premium
  • 957 Views
  • 1 replies
  • 0 likes

Spotify stopped student discount

I have always had a student discount on my Spotify account. However, this month I noticed that I was charged £9.99 instead of the usual £4.99, so I cancelled my subscription. When I investigated more via this FAQ article: https://support.spotify.com/...

  • Newbie
  • I have always had a student discount on my Spotify account. However, this month I noticed that I was charged £9.99 instead of the usual £4.99, so I cancelled my subscription.   When I investig...
  • LordRollin
  • Community Legend
  • 250 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 250 Views
  • 1 replies
  • 0 likes

Offline device limit

Hello spotify community. I recently bumped into this device limit, I had no idea it even existed until now. I have been using Spotify for years, and I have recently added some devices to my collection. I understand that this has something to do with ...

  • Newbie
  • Hello spotify community.   I recently bumped into this device limit, I had no idea it even existed until now.  I have been using Spotify for years, and I have recently added some device...
  • geno14
  • Newbie
  • 9314 Views
  • 13 replies
  • 4 likes
  • 9314 Views
  • 13 replies
  • 4 likes

Migrar nova conta spotify com conta usada com facebook?

Pessoal, É possivel migrar a conta do spotify usada com login no facebook para uma outra conta criada nova ?

  • Visitor
  • Pessoal,  É possivel migrar a conta do spotify usada com login no facebook para uma outra conta criada nova ?
  • 863 Views
  • 0 replies
  • 0 likes
  • Account
    Login
    Premium
  • 863 Views
  • 0 replies
  • 0 likes

Using iTunes store credit

I am unable to purchase Premuim using iTunes store credit. I cant seem to find the option in the iOS app. I know its cheaper to pay directly through spotify but I want to burn up some of my built up itunes credit.

  • Casual Listener
  • I am unable to purchase Premuim using iTunes store credit. I cant seem to find the option in the iOS app. I know its cheaper to pay directly through spotify but I want to burn up some of my built up ...
  • Astame
  • Community Legend
  • 524 Views
  • 5 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 524 Views
  • 5 replies
  • 1 likes

Solved!! Can't login after upgrade to Spotify Premium

Well, I upgraded today to Spotify Premium - from now it says no internet connection found. Error Code 4So i logged out & tried to re-login -> This service is currently not available. Error Code 7Login via Facebook What's up here?

  • Casual Listener
  • Well, I upgraded today to Spotify Premium - from now it says no internet connection found. Error Code 4 So i logged out & tried to re-login -> This service is currently not available. Error C...
  • deroux
  • Casual Listener
  • 280 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 280 Views
  • 1 replies
  • 0 likes

3 months for $0.99

If I signed up for Spotify Premium for 3 months for $0.99, how much do I have to pay upfront? $11.98 + tax or just 0.99 + tax?

  • Newbie
  • If I signed up for Spotify Premium for 3 months for $0.99, how much do I have to pay upfront? $11.98 + tax or just 0.99 + tax?
  • tunaman_jim
  • Gig Goer
  • 436 Views
  • 1 replies
  • 0 likes
  • 436 Views
  • 1 replies
  • 0 likes

taken money from my credit card

I just gave my card details but did retreat for premium and premium filmed seriously than I was nervous a refund of the premium to 1 Can I have even heard the song .

  • Newbie
  • I just gave my card details but did retreat for premium and premium filmed seriously than I was nervous a refund of the premium to 1 Can I have even heard the song .
  • 172 Views
  • 0 replies
  • 0 likes
  • Premium
  • 172 Views
  • 0 replies
  • 0 likes

Downloading new songs for offline

Second time using spotify premium 30days for 129. I added new songs and seperated them in a playlist coz it might be a solution then when i switch on the available for offline the spotify app ask me if i want to go premium its just silly. So what the...

  • Newbie
  • Second time using spotify premium 30days for 129. I added new songs and seperated them in a playlist coz it might be a solution then when i switch on the available for offline the spotify app ask me ...
  • 228 Views
  • 0 replies
  • 0 likes
  • Premium
  • 228 Views
  • 0 replies
  • 0 likes

Solved!! Cancel suscription

Hey guys,I've been using Spotify for a long time but i would like to cancel my suscription for a few months, however, i cannot see the option to cancel my suscription within my Spotify settings. I have already looked for it, and pretty much browsed a...

  • Casual Listener
  • Hey guys, I've been using Spotify for a long time but i would like to cancel my suscription for a few months, however, i cannot see the option to cancel my suscription within my Spotify settings. &...
  • richardmaysundo
  • Casual Listener
  • 380 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 380 Views
  • 2 replies
  • 0 likes

Can't connect on the apps

Hi dear community, I'm Dinah from France and I just got a Spotify Premium account after a long time of thinking. Anyway, I did it all good till i wanted to connect it on my Iphone 6S, they tell that or my username, or my password is wrond and ask i I...

  • Casual Listener
  • Hi dear community,   I'm Dinah from France and I just got a Spotify Premium account after a long time of thinking. Anyway, I did it all good till i wanted to connect it on my Iphone 6S, they t...
  • moritz_ru
  • Casual Listener
  • 422 Views
  • 5 replies
  • 0 likes
  • Account
    Login
  • 422 Views
  • 5 replies
  • 0 likes

Spotify Premium

So at first, excuse me if my English isn't that good: I am not English. So i started my Spotify premium account one month ago. I wanted to try it and the first month is free. I've cancelled it the day it was still possible so after that i would have ...

  • Newbie
  • So at first, excuse me if my English isn't that good: I am not English.   So i started my Spotify premium account one month ago. I wanted to try it and the first month is free. I've cancelled ...
  • 196 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 196 Views
  • 0 replies
  • 0 likes

I can not get a premium membership

when i try get a premium i see this screen and i can't buy a premium membership

  • Casual Listener
  • when i try get a premium i see this screen and i can't buy a premium membership 
  • andacnuraydinn
  • Casual Listener
  • 219 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 219 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Switching to family

My husband and I have been using the same Spotify account for a while now and I was interested in switching to the family plan but our account is currently a mishmash of both our listening and playlists. Is there any way to split them up so I can get...

  • Newbie
  • My husband and I have been using the same Spotify account for a while now and I was interested in switching to the family plan but our account is currently a mishmash of both our listening and playli...
  • Goodman
  • Spotify Legend
  • 2331 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 2331 Views
  • 1 replies
  • 0 likes

Discover Weekly Playlist name is in the wrong languge

Hi, since all of my friends talked about the "Discover Weekly" playlist, and how awesome it is i noticed i do not have such a playlist.So in the help center "https://support.spotify.com/us/learn-more/guides/#!/article/discover-weekly/?in=search" i fo...

  • Casual Listener
  • Hi,   since all of my friends talked about the "Discover Weekly" playlist, and how awesome it is i noticed i do not have such a playlist. So in the help center "https://support.spotify.com/us...
  • jheywood11
  • Newbie
  • 460 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
  • 460 Views
  • 3 replies
  • 0 likes

Spotify doesnt recognise new facebook password

I recently had to change my facebook password as it was apparently hacked, after I went and changed it spotify says there's a problem. I've tried the "fogotten password" route but it directs me to facebook and asks me to change my password. Did so ag...

  • Newbie
  • I recently had to change my facebook password as it was apparently hacked, after I went and changed it spotify says there's a problem. I've tried the "fogotten password" route but it directs me to fa...
  • 222 Views
  • 0 replies
  • 0 likes
  • Account
  • 222 Views
  • 0 replies
  • 0 likes

Solved!! Error: can't play current song

Whenever I try to play a song the error 'can't play the current song' (in dutch: kan het huidige nummer niet afspelen) is displayed. This error is given with every song i try to play. sometimes one song slips trough and it does play the selected song...

  • Casual Listener
  • Whenever I try to play a song the error 'can't play the current song' (in dutch: kan het huidige nummer niet afspelen) is displayed. This error is given with every song i try to play. sometimes one s...
  • pleunvdleest
  • Newbie
  • 2999 Views
  • 8 replies
  • 0 likes
  • 2999 Views
  • 8 replies
  • 0 likes

Pretium Family Subscriptions!

Je souhaite savoir si avec pretium Family je conserve mes recommandations et nouveautés personnalisées. En effet, je ne souhaite pas avoir des musique d'enfants proposées dans les recommandations de mon compte.Chaque compte est-il complètementt indép...

  • Newbie
  • Je souhaite savoir si avec pretium Family je conserve mes recommandations et nouveautés personnalisées. En effet, je ne souhaite pas avoir des musique d'enfants proposées dans les recommandations de ...
  • 200 Views
  • 0 replies
  • 0 likes
  • Account
  • 200 Views
  • 0 replies
  • 0 likes