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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 413405 Views
  • 965 replies
  • 108 likes
  • Account
  • 413405 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1180438 Views
  • 119 replies
  • 115 likes
  • Account
  • 1180438 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101228 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101228 Views
  • 68 replies
  • 10 likes

Why does my spotify shut down after listening for about 15-20 minuets?

My spotify started shutting down a couple of month ago. I play for a while, both on my android and my computer, then in the middle of a song, it shuts down! I don´t understand why? Really annoying! I have to put it on again and the latest song starts...

  • Newbie
  • My spotify started shutting down a couple of month ago. I play for a while, both on  my android and my computer, then in the middle of a song, it shuts down! I don´t understand why? Really annoy...
  • 105 Views
  • 0 replies
  • 0 likes
  • Account
  • 105 Views
  • 0 replies
  • 0 likes

Family upgrade mobile billing

HelloI currently pay for my subscription through my mobile phone bill however when I try to upgrade to family it won't allow me to continue with this payment method.Is this option still available for the family upgrade?Thanks in advance

  • Newbie
  • Hello I currently pay for my subscription through my mobile phone bill however when I try to upgrade to family it won't allow me to continue with this payment method. Is this option still avail...
  • 161 Views
  • 0 replies
  • 1 likes
  • Subscription
  • 161 Views
  • 0 replies
  • 1 likes

I can't get the premium

I was trying buy 3 month spotify premium. I tried 3 times and spotify takes my money from my card 3 time and ı can't get the premium

  • Newbie
  • I was trying buy 3 month spotify premium. I tried 3 times and spotify takes my money from my card 3 time and ı can't get the premium
  • 145 Views
  • 0 replies
  • 0 likes
  • Premium
  • 145 Views
  • 0 replies
  • 0 likes

Paid by app store but premium not working

Hi i paid the uprgrade like every month but this time nothings working im still on free acountI reinstall evrything already but nothings changeHow do i fix it ???

  • Newbie
  • Hi i paid the uprgrade like every month but this time nothings working im still on free acount I reinstall evrything already but nothings change How do i fix it ???
  • 209 Views
  • 0 replies
  • 0 likes
  • Free
  • 209 Views
  • 0 replies
  • 0 likes

Solved!! Spotify support hasn't responded yet to my question

Hi, I tried to change my bankaccount on spotify. I Think it I made an misstake because a got een email welcoming me for a premium account. So now there has been an withdrawal from both my bankingaccounts. I tried to contact support in the Netherlands...

  • Roadie
  • Hi,   I tried to change my bankaccount on spotify. I Think it I made an misstake because a got een email welcoming me for a premium account. So now there has been an withdrawal from both my ba...
  • RobertovNL
  • Roadie
  • 335 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 335 Views
  • 2 replies
  • 0 likes

Account Stolen

My account of missjamball has been stolen, the password and email having been changed yesterday or today. I am a premium user, I have searched everywhere on Spotify for some kind of direct contact and have not found one, instead being directed to Com...

  • Casual Listener
  • My account of missjamball has been stolen, the password and email having been changed yesterday or today. I am a premium user, I have searched everywhere on Spotify for some kind of direct contact an...
  • missjamball
  • Casual Listener
  • 313 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Security
  • 313 Views
  • 2 replies
  • 0 likes

I can't buy Premium Miembership

Hey, I tried to get the trial 0,99cents/month version of Spotify Premium but when i want to purchase it, via Klarna it always sais "Hmm.. one of the fields is not quite right" but they are right! I put in name, lastname, birthdate, address, and agree...

  • Newbie
  • Hey,   I tried to get the trial 0,99cents/month version of Spotify Premium but when i want to purchase it, via Klarna it always sais "Hmm.. one of the fields is not quite right" but they are r...
  • 127 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 127 Views
  • 0 replies
  • 0 likes

Cancelled premium, but still gets charged

Hey Two months ago I cancelled my premium subscription, but I'm still getting charged for it. It's not like I have the free spotify now, because I still have premium. Now I tried again, but does anybody know why I can't unsubscripe? If anybody knows,...

  • Newbie
  • Hey   Two months ago I cancelled my premium subscription, but I'm still getting charged for it. It's not like I have the free spotify now, because I still have premium. Now I tried again,...
  • tumbsor
  • Music Fan
  • 166 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 166 Views
  • 1 replies
  • 0 likes

Can't update payment method.

My credit card exxpired and I need to update my payment method. Unfortunately the page where I change my payment method doesn't load. There is a spinning thing in the middle of the page where I assume the external credit payment method should load. B...

Capture.JPG
  • Casual Listener
  • My credit card exxpired and I need to update my payment method. Unfortunately the page where I change my payment method doesn't load. There is a spinning thing in the middle of the page where I assum...
  • JasonTassell
  • Casual Listener
  • 371 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
  • 371 Views
  • 5 replies
  • 0 likes

Globe Telecom Prepaid

I was trying to get premium for my Spotify. I have done selecting globe on payment options and inputting my globe number correctly and clicked continue.My page would then be directed to the pin. But upon waiting for hours and trying again then waitin...

  • Casual Listener
  • I was trying to get premium for my Spotify. I have done selecting globe on payment options and inputting my globe number correctly and clicked continue. My page would then be directed to the pin. ...
  • 323 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 323 Views
  • 0 replies
  • 0 likes

Cobro incorrecto

Buenas, Me han cobrado 9.99 cuando me deberían de haber cobrado 0.99 por los tres meses, oferta que existe actualmente. En la suscripcion si que pone que la tengo hasta septiembre. Saludos,Jorge.

  • Newbie
  • Buenas,   Me han cobrado 9.99 cuando me deberían de haber cobrado 0.99 por los tres meses, oferta que existe actualmente.   En la suscripcion si que pone que la tengo hasta septiembre. ...
  • 135 Views
  • 0 replies
  • 0 likes
  • Account
    Subscription
  • 135 Views
  • 0 replies
  • 0 likes

Say RM 2 but pay RM 14.90

Spotify say that pay RM 2 for 3 month.When I want to pay there's no option for RM 2.I think that when I pay RM 14.90 Spotify will deduct my credit for RM 2 but they deduct RM14.90.When I see my subcription it inly last for 1 month.Can someone help pl...

  • Newbie
  • Spotify say that pay RM 2 for 3 month.When I want to pay there's no option for RM 2.I think that when I pay RM 14.90 Spotify will deduct my credit for RM 2 but they deduct RM14.90.When I see my subcr...
  • Ka_rin98
  • Newbie
  • 715 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 715 Views
  • 2 replies
  • 0 likes

Moving country location

Hi. We have been trying to sort out country location issue for a while. We have followed all suggestions you have mentioned on website, but none work. We have even deleted accounts and started up new ones to solve the problem, but it still registers ...

  • Newbie
  • Hi.   We have been trying to sort out country location issue for a while.   We have followed all suggestions you have mentioned on website,  but none work.   We have even de...
  • 160 Views
  • 0 replies
  • 0 likes
  • Account
  • 160 Views
  • 0 replies
  • 0 likes

[All Platforms][Subscription] payment done, premium paused

I de-activated the auto payment for spotify.Then i paid for another month via Apple Store.I see the right payment and dates of activity (6 Jul 2016) but i can't use spotify in every platform.I have a red message saying "Premium in pause".But payment ...

  • Newbie
  • I de-activated the auto payment for spotify. Then i paid for another month via Apple Store. I see the right payment and dates of activity (6 Jul 2016) but i can't use spotify in every platform. I ...
  • 207 Views
  • 0 replies
  • 0 likes
  • All Platforms
    Subscription
  • 207 Views
  • 0 replies
  • 0 likes

Can't Invite familiy member due to country problems

Hello, I just bought a family plan and I wanted to invite a family member, I sent the invitation but my family can't activate the code because it says that we are from different countries even though that is not true, I checked my profile and our cou...

  • Casual Listener
  • Hello, I just bought a family plan and I wanted to invite a family member, I sent the invitation but my family can't activate the code because it says that we are from different countries even though...
  • chabells
  • Newbie
  • 308 Views
  • 2 replies
  • 0 likes
  • Other
    Premium
  • 308 Views
  • 2 replies
  • 0 likes

I think my account has been deleted...

I am using a temporary account to post this. Today at some point all of my devices logged out of spotify and I can no longer log into Spotify on any device. I paid for a 1 year premium subscription and am about 3 months into it.My username and passwo...

  • Newbie
  • I am using a temporary account to post this.   Today at some point all of my devices logged out of spotify and I can no longer log into Spotify on any device. I paid for a 1 year premium subsc...
  • KatesHere
  • Community Legend
  • 192 Views
  • 1 replies
  • 0 likes
  • Premium
  • 192 Views
  • 1 replies
  • 0 likes

Cannot get the 3 months speciel offer?

Hello, when im logged in with my already premium account, i cannot see the 3 months premium offer.But when i log out i can see it, i then tried to go to the site even tho im logged in, and it just gives me the message: "Unfortunately you are ineligib...

  • Casual Listener
  • Hello, when im logged in with my already premium account, i cannot see the 3 months premium offer. But when i log out i can see it, i then tried to go to the site even tho im logged in, and it just ...
  • KatesHere
  • Community Legend
  • 290 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
  • 290 Views
  • 3 replies
  • 0 likes

I cant activate my premium account

Hi i cant activate my premium account. I just got the line from the previous week and still cant activate the account. Im connecting using facebook. Please assisg me

  • Newbie
  • Hi i cant activate my premium account. I just got the line from the previous week and still cant activate the account. Im connecting using facebook. Please assisg me
  • 162 Views
  • 0 replies
  • 0 likes
  • Premium
  • 162 Views
  • 0 replies
  • 0 likes

Solved!! Accidently paid for premium twice on 1 account, still haven't got premiun

Hello, I purchased for spotify premium and by accident I purchased twice, still don't have acces to spotify premium on my computer though but it works on the phone.1) can I please get the second payment refounded? 2) what do I need to do to access Sp...

  • Newbie
  • Hello, I purchased for spotify premium and by accident I purchased twice, still don't have acces to spotify premium on my computer though but it works on the phone. 1) can I please get the se...
  • cookiemanster
  • Newbie
  • 5298 Views
  • 19 replies
  • 1 likes
  • 5298 Views
  • 19 replies
  • 1 likes

3 months of Premium for P9.00

Why I am being charged for P129.00 instead of P9.00?

  • Casual Listener
  • Why I am being charged for P129.00 instead of P9.00?
  • jed_jardio
  • Casual Listener
  • 2720 Views
  • 31 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 2720 Views
  • 31 replies
  • 0 likes