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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

294273 Views

529 replies

34 likes

Account
Free
  • 294273 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13760 Views

6 replies

11 likes

Security
  • 13760 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

542311 Views

990 replies

115 likes

Account
  • 542311 Views
  • 990 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129796 Views

74 replies

12 likes

Account
Login
Premium
  • 129796 Views
  • 74 replies
  • 12 likes

Solved!! Email associated with account has been deactivated, can't reset password

I was automatically logged out of my account on my phone for some reason, and I cannot log back in. The email address that I used to set up the account is no longer active, so I cannot retrieve a new password from the address associated with my Spoti...

Visitor

I was automatically logged out of my account on my phone for some reason, and I cannot log back in.  The email address that I used to set up the account is no longer active, so I cannot retrieve...

DasPeter

Community Legend

8775 Views

2 replies

0 likes

Login
  • 8775 Views
  • 2 replies
  • 0 likes

I inactivated my facebook but want to restore my playlists

I would like to move my stuff from my facebook-linked account to my new oneOld account: Greeta VõsuNew one: gretuzka

Newbie

I would like to move my stuff from my facebook-linked account to my new one Old account: Greeta Võsu New one: gretuzka

Astame

Community Legend

228 Views

1 replies

0 likes

Account
  • 228 Views
  • 1 replies
  • 0 likes

Premium stole me 0.99cent

Hello. I paid for the 3 months promo but i cant attivate it because seems i just did it in the past. Then the payment system stole me the money.****Spotify P00437B3B2 Spot-ify P0043 21/06/16 20:58

Newbie

Hello. I paid for the 3 months promo but i cant attivate it because seems i just did it in the past. Then the payment system stole me the money. ****Spotify P00437B3B2 Spot-ify P0043 21/06/16 20:58

DasPeter

Community Legend

187 Views

1 replies

0 likes

Premium
  • 187 Views
  • 1 replies
  • 0 likes

Solved!! Email change (help)

When I first opened a spotify acount a while ago I used a username I now do not want, so I decided to switch emails, and use one of the other email accounts, then completely disregard the account. After I did theat I logged out and started making a n...

Newbie

When I first opened a spotify acount a while ago I used a username I now do not want, so I decided to switch emails, and use one of the other email accounts, then completely disregard the accoun...

Astame

Community Legend

315 Views

1 replies

0 likes

Account
Other
  • 315 Views
  • 1 replies
  • 0 likes

Paysafecard Guthaben abgezogen aber kein Premium

Hallo, ich wollte mir Spotify Premium mit drei Paysafecards kaufen. Nun habe ich das Problem, dass das Guthaben abgezogen wurde aber ich kein Premium Abonnement bekommen habe. Ich hoffe dass mir jemand helfen kann.

Newbie

Hallo, ich wollte mir Spotify Premium mit drei Paysafecards kaufen. Nun habe ich das Problem, dass das Guthaben abgezogen wurde aber ich kein Premium Abonnement bekommen habe. Ich hoffe dass mir jema...

199 Views

0 replies

0 likes

Premium
  • 199 Views
  • 0 replies
  • 0 likes

Superuser Contribution Change Facebook spotify account to normal spotify account - no response on form

Hello, I would like to change my Facebook spotify account to normal spotify account. I want to use the same email address as I am using right now, keep my playlists en my family Spotify subscription. I already sent 2 e-mail in Dutch and 1 in English ...

Visitor

Hello,   I would like to change my Facebook spotify account to normal spotify account. I want to use the same email address as I am using right now, keep my playlists en my family Spotify subs...

user-removed

Not applicable

312 Views

2 replies

0 likes

Account
Subscription
  • 312 Views
  • 2 replies
  • 0 likes

Im from Norway and my Daughter is in Hungary

Hi. I just did an upgrade to Family. We are four in Norway..living here - and one in Hungary. The girl in Hungary cant use our account because of some rules of something. She told me that is no problem with Deezer , and i wonder if that is the soluti...

Newbie

Hi. I just did an upgrade to Family. We are four in Norway..living here - and one in Hungary. The girl in Hungary cant use our account because of some rules of something. She told me that is no probl...

DasPeter

Community Legend

299 Views

2 replies

0 likes

Premium
  • 299 Views
  • 2 replies
  • 0 likes

change email adress

Hey,I made a spotify acc with an old email adress that doesn´t work anymore so i cant get any emails from spoify. Is it possible to change the email adress?Any kind of help would be nice, thanks

Newbie

Hey, I made a spotify acc with an old email adress that doesn´t work anymore so i cant get any emails from spoify. Is it possible to change the email adress? Any kind of help would be nice, thanks

user-removed

Not applicable

200 Views

1 replies

0 likes

Account
  • 200 Views
  • 1 replies
  • 0 likes

End subscription

I cancelled my premium subscription but I still got charged 99,- What's up with that?

Casual Listener

I cancelled my premium subscription but I still got charged 99,- What's up with that?

OviiiOne

Community Legend

333 Views

4 replies

0 likes

Subscription
  • 333 Views
  • 4 replies
  • 0 likes

Solved!! Can´t upgrade to Premium

Hey guys,i just made a ACC here and want to upgrade my ACC to premium. So far so good, but if i want to pay with paypal i have to start it again and again.Please help me

Newbie

Hey guys, i just made a ACC here and want to upgrade my ACC to premium. So far so good, but if i want to pay with paypal i have to start it again and again. Please help me 🙂

Astame

Community Legend

715 Views

9 replies

0 likes

Premium
  • 715 Views
  • 9 replies
  • 0 likes

Sigo en free

He subscrito la oferta de 0,99 euros por tres meses para mi hija, se ha hecho el cargo en la tarjeta, ha reinstalado la app, no tiene otra cuenta y sigue en free.Yo tengo premium

Casual Listener

He subscrito la oferta de 0,99 euros por tres meses para mi hija, se ha hecho el cargo en la tarjeta, ha reinstalado la app, no tiene otra cuenta y sigue en free. Yo tengo premium

sergi_vm89

Newbie

216 Views

2 replies

0 likes

Account
  • 216 Views
  • 2 replies
  • 0 likes

TRIPLE charged (for $275) and FURIOUS

I recently discovered that Spotify has been charging THREE different credit cards of mine simultaneously for a Premium subscription--for a total of $275.47 in duplicate charges. The customer service reps I worked with (Lanilyn and then Anne) establis...

Casual Listener

I recently discovered that Spotify has been charging THREE different credit cards of mine simultaneously for a Premium subscription--for a total of $275.47 in duplicate charges.   The customer...

Bellra

Newbie

470 Views

7 replies

2 likes

Premium
  • 470 Views
  • 7 replies
  • 2 likes

My Premium Account switched to Free even tho I have a paid subscription through Rogers

Someone please help. I have tried all the troubleshooting steps. (Logout, Login. Uninstall the App, Reinstall the App. Checked my User accounts, Powered down my phone, Powered on...) I pay for this monthly through Rogers & I have called them to confi...

Casual Listener

Someone please help. I have tried all the troubleshooting steps. (Logout, Login. Uninstall the App, Reinstall the App. Checked my User accounts, Powered down my phone, Powered on...) I pay for this m...

user-removed

Not applicable

241 Views

3 replies

0 likes

Account
  • 241 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution login with facebook

I have a problem. I can't login to my spotify account anymore. I use my facebook account to login but when I 'press login with facebook' it says that my username and/of my password is wrong. But I didn't change anything. I also can't login on the web...

Regular

I have a problem. I can't login to my spotify account anymore. I use my facebook account to login but when I 'press login with facebook' it says that my username and/of my password is wrong. But I&nb...

MaryC1

Spotify Legend

340 Views

1 replies

0 likes

Login
  • 340 Views
  • 1 replies
  • 0 likes

Superuser Contribution Linking Private account with Artist Account

So i have an "artist account" on spotify, probably made by the first label that released my first release. and i want to know if theres a way to link my private account to that one, or if theres any way that i can change any stuff on that artist acco...

Casual Listener

So i have an "artist account" on spotify, probably made by the first label that released my first release. and i want to know if theres a way to link my private account to that one, or if theres...

Geoxor

Casual Listener

306 Views

2 replies

0 likes

Account
  • 306 Views
  • 2 replies
  • 0 likes

Cargo incorrecto

No pude activar mi cuenta familiar sin embargo me hicieron cargo doble a la tdc... y sigo teniendo la cuenta gratis donde puedo reportarño??

Newbie

No pude activar mi cuenta familiar sin embargo me hicieron cargo doble a la tdc... y sigo teniendo la cuenta gratis donde puedo reportarño??

yothalia

Newbie

246 Views

1 replies

1 likes

Login
Subscription
  • 246 Views
  • 1 replies
  • 1 likes

Overcharged

I am being overcharged and would like a refund. Spotify's rule is that we have a right to get a refund within 14 days. This morning I was trying to switch to spotify premium for students and I've tried three times but Spotify can't seem to verify my ...

Newbie

 I am being overcharged and would like a refund. Spotify's rule is that we have a right to get a refund within 14 days. This morning I was trying to switch to spotify premium for students a...

user-removed

Not applicable

272 Views

1 replies

0 likes

Account
  • 272 Views
  • 1 replies
  • 0 likes

Account Hacked (Email Address and password changed), but I can still login through my facebook

Hi, today I noticed something strange happening each time I sign onto my computer. Every time I turn it on, it says session terminated, and I have to login again. I thought that was weird since that has never happened before in 2 years, so I went to ...

Newbie

Hi, today I noticed something strange happening each time I sign onto my computer. Every time I turn it on, it says session terminated, and I have to login again. I thought that was weird since that ...

user-removed

Not applicable

1938 Views

1 replies

0 likes

Account
  • 1938 Views
  • 1 replies
  • 0 likes

Solved!! Would like to merge my Spotify account with my Spotify FB account - help!

Hi there, I created a profile (username: Mojiot69) a couple of years back and have a subscription. Since then I enabled the app in Facebook, and now I seem to have two profiles live! The annoying thing is that my friends are following my Facebook acc...

Regular

Hi there,   I created a profile (username: Mojiot69) a couple of years back and have a subscription. Since then I enabled the app in Facebook, and now I seem to have two profiles live! The a...

gmomemin74

Newbie

5118 Views

15 replies

0 likes

  • 5118 Views
  • 15 replies
  • 0 likes