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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 413312 Views
  • 965 replies
  • 108 likes
  • Account
  • 413312 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1180374 Views
  • 119 replies
  • 115 likes
  • Account
  • 1180374 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101193 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101193 Views
  • 68 replies
  • 10 likes

how can i know if my account is already deleted?

I already contact spotify last june 5 to close my account permanently because i wanted to make a new account from the same email but i can still open my old account. i cant make a new account because my old account still exist. how can i know if my a...

  • Visitor
  • I already contact spotify last june 5 to close my account permanently because i wanted to make a new account from the same email but i can still open my old account. i cant make a new account because...
  • 115 Views
  • 0 replies
  • 0 likes
  • Account
  • 115 Views
  • 0 replies
  • 0 likes

Unsubscribing

I recently reset my password however when I now log in to my account it does not recognize that I have already signed up for the free trial. Therefore it does not give me an option to unsubscribe. I would like to unsubscribe so can anyone please advi...

  • Newbie
  • I recently reset my password however when I now log in to my account it does not recognize that I have already signed up for the free trial. Therefore it does not give me an option to unsubscribe. I ...
  • 106 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 106 Views
  • 0 replies
  • 0 likes

Re: Spotify Premium Subscription help

Hi There, I have already pay twice my account to change for premium but I am still free, someone could you help me, and explain for how can I ask for a refund, because I paid twice the same amount. kind regards, andre_265

  • Casual Listener
  • Hi There, I have already pay twice my account to change for premium but I am still free, someone could you help me, and explain for how can I ask for a refund, because I paid twice the same amount. k...
  • mapuya19
  • Community Legend
  • 275 Views
  • 3 replies
  • 0 likes
  • 275 Views
  • 3 replies
  • 0 likes

Mystery Payment

Hello, I have two separate payments coming from my account (one from Paypal one from my bank account) but I don't know which account the latter payment is attached to. Is there any way to find out without cancelling the payment and just finding out i...

  • Newbie
  • Hello,   I have two separate payments coming from my account (one from Paypal one from my bank account) but I don't know which account the latter payment is attached to. Is there any way to fi...
  • 103 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
  • 103 Views
  • 0 replies
  • 0 likes

Problemas na Assinatura Premiun

Bom dia, efetuei o pagamento para assinatura premiun já tem dois dias e até agora não consigo utilizar.Já efetuei todos os procedimentos de entrar novamente, reinstalar o APP e até agora nada.

  • Casual Listener
  • Bom dia, efetuei o pagamento para assinatura premiun já tem dois dias e até agora não consigo utilizar. Já efetuei todos os procedimentos de entrar novamente, reinstalar o APP e até agora nada.
  • jardel84
  • Newbie
  • 174 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Subscription
  • 174 Views
  • 1 replies
  • 0 likes

Premium not possible

Hi,I'm trying to sign up for the Premium 3 Month for 99ct but for any reason it doesnt work. After i did the payment with paypal and redirect to the spotify site there is still no premium. I tried it yesterday and today a few times. My paypal account...

  • Newbie
  • Hi, I'm trying to sign up for the Premium 3 Month for 99ct but for any reason it doesnt work. After i did the payment with paypal and redirect to the spotify site there is still no premium.  &...
  • 92 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
  • 92 Views
  • 0 replies
  • 0 likes

What is the real payment of the offer 3 months for the price of 1 month" (in Finland)

I am a finnish customer.I purchased "3 months for 1 month's price" but still, in my receipt it says in finnish "Olet valtuuttanut Spotifyn veloittamaan sinulta tilausmaksun automaattisesti joka kuukausi, kunnes peruutat tilauksen." - TRANSLATION in e...

  • Newbie
  • I am a finnish customer. I purchased "3 months for 1 month's price" but still, in my receipt it says in finnish "Olet valtuuttanut Spotifyn veloittamaan sinulta tilausmaksun automaattisesti joka k...
  • 141 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
  • 141 Views
  • 0 replies
  • 0 likes

Log Failed - Can't reset or change password

I am unable to login to my account on any of my devices. I am getting a login failed error whne trying to log in using my Facebook account. When trying my email address it says "Oops, something went wrong...". I am also unable to reset the password. ...

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  • Casual Listener
  • I am unable to login to my account on any of my devices. I am getting a login failed error whne trying to log in using my Facebook account. When trying my email address it says "Oops, something went ...
  • 265 Views
  • 0 replies
  • 0 likes
  • Account
  • 265 Views
  • 0 replies
  • 0 likes

Can not get the 99cents 4 3 months

I cannot get the 99 cent trial for 3 months it told me to go to the account settings and I went there and it said I'm ineligible for the why can't I log into it

  • Gig Goer
  • I cannot get the 99 cent trial for 3 months it told me to go to the account settings and I went there and it said I'm ineligible for the why can't I log into it
  • richiebr88
  • Gig Goer
  • 134 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 134 Views
  • 1 replies
  • 0 likes

Cancellation after the 99 cents for 3 month

So I just heard a a Spotify advertisement (surprise) saying you can get Premium for 99 cents per month for 3 months and cancellation at any time. So is that saying I can get 3 month of premium for 99 cents then I can cancel without having to pay for ...

  • Casual Listener
  • So I just heard a a Spotify advertisement (surprise) saying you can get Premium for 99 cents per month for 3 months and cancellation at any time. So is that saying I can get 3 month of premium for 99...
  • kliddy
  • Casual Listener
  • 281 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 281 Views
  • 2 replies
  • 0 likes

Upgrade to family

Hello, I would like to ask for a help. I am trying to join a family plan, unfortunately It seems I created one by my own and I am wondering how can I exit my family plan(which is empty and actually I am not using) to join the other one to which I am ...

  • Casual Listener
  • Hello,  I would like to ask for a help. I am trying to join a family plan, unfortunately It seems I created one by my own and I am wondering how can I exit my family plan(which is empty and act...
  • aamitkov
  • Casual Listener
  • 188 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 188 Views
  • 2 replies
  • 0 likes

Have premium and free account. Need to close free account but retain attached email address

I have a premium and free account attached to different email addresses. I want to swap the email addresses around and attach my primary email address to my premium account. However, my free account is messed up and I am unable to change the email ad...

  • Newbie
  • I have a premium and free account attached to different email addresses.   I want to swap the email addresses around and attach my primary email address to my premium account. However, my...
  • zeroxxx
  • Gig Goer
  • 208 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 208 Views
  • 1 replies
  • 0 likes

cambiar el titular de la suscripción premium family. / change the owner of family subscription.

se puede cambiar el titular (el que paga) de la subscripción premium family, por otro miembro dentro de la lista de familia?? (sin tener que dar de baja la subscripción de y volver a empezar....)muchas gracias! ------ You can change the owner (who pa...

  • Newbie
  • se puede cambiar el titular (el que paga) de la subscripción premium family, por otro miembro dentro de la lista de familia?? (sin tener que dar de baja la subscripción de y volver a empezar....) mu...
  • 2186 Views
  • 0 replies
  • 6 likes
  • Account
    Premium
    Subscription
  • 2186 Views
  • 0 replies
  • 6 likes

Account has been hacked. They cancelled my account and now I cannot log back in. PLEASE HELP

Recently my premium Spotify account kept pausing because it was being played somewhere else and then I noticed under recent songs played, there were songs I never played before. Suspecting someone hacked into my account I changed my email, password, ...

  • Casual Listener
  • Recently my premium Spotify account kept pausing because it was being played somewhere else and then I noticed under recent songs played, there were songs I never played before. Suspecting someone ha...
  • user-removed
  • Not applicable
  • 469 Views
  • 5 replies
  • 0 likes
  • Account
  • 469 Views
  • 5 replies
  • 0 likes

charged for cancelled subs

I just cancelled my individual sub and set up family premium but still got charged for my individual.Whats up with that? Double dipping is not cool.

  • Newbie
  • I just cancelled my individual sub and set up family premium but still got charged for my individual. Whats up with that? Double dipping is not cool.
  • 155 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 155 Views
  • 0 replies
  • 0 likes

Premium for 99ct and student account

Hi can use the Premium for 99ct per month (3months) offer and then switch my account to a student account and only pay the 4,99€ per month? Or do I have to pay the full price?I'm in Germany studying at a University. Thanks for your help!

  • Newbie
  • Hi can use the Premium for 99ct per month (3months) offer and then switch my account to a student account  and only pay the 4,99€ per month? Or do I have to pay the full price? I'm in Germany ...
  • Nico
  • Community Legend
  • 220 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 220 Views
  • 1 replies
  • 0 likes

Charged on an old card

Hi Team, I have been using Spotify for quite some time and it is just this month that the subscription amount for the account was cahrged off the previous card registered with Spotify. I updated the credit card details months back and it has been wor...

  • Casual Listener
  • Hi Team,   I have been using Spotify for quite some time and it is just this month that the subscription amount for the account was cahrged off the previous card registered with Spotify. ...
  • abhimadav
  • Casual Listener
  • 590 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 590 Views
  • 2 replies
  • 0 likes

I need close my account

I need to close this account because I have another premium, I'm from Chile

  • Newbie
  • I need to close this account because I have another premium, I'm from Chile
  • anjieeeeeeeeee
  • Roadie
  • 225 Views
  • 1 replies
  • 0 likes
  • Account
  • 225 Views
  • 1 replies
  • 0 likes

invalid security code

when i try to pay for premium it keeps saying i have an invalid security code. I am using a prepaid american express card.

  • Newbie
  • when i try to pay for premium it keeps saying i have an invalid security code. I am using a prepaid american express card.
  • 997 Views
  • 0 replies
  • 1 likes
  • Security
  • 997 Views
  • 0 replies
  • 1 likes

Premium Account change to another Account?

I have a very bad Username and i want to change it, but i have bought Premium on it...Can i create a new Account and switch my Premium to the other Account?Thank You!Dennis

  • Newbie
  • I have a very bad Username and i want to change it, but i have bought Premium on it... Can i create a new Account and switch my Premium to the other Account? Thank You! Dennis
  • user-removed
  • Not applicable
  • 267 Views
  • 2 replies
  • 0 likes
  • Premium
  • 267 Views
  • 2 replies
  • 0 likes