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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
My boyfriend paid a one year susbscription as a gift, but I never recieved any notification or email from Spotify, so I still haven´t been able to use the Premium subscription. It has already been charged to his credit card, but I can´t use it. Can y...
Hello,I wanted to cancel my free trial but I was too late.Now there will be charged €9,99 on 09-06.That isn't a problem, but I already cancelled because I thought it wasn't too late.Now I want to get premium again (because I already paid) but then I ...
looki logged on to soptify with facebook oki want to log on with out it will not let mehelp
Could you please reset my account as welll, like I never listened to anything (like new)?Is it possible? Thanks
Spotify had an advertisment - 3months for 6.99. So I Signed up, but now when I look at subscription it will renew on 24.06.2016. So i did not get the discount from advertisment and that is very very disapointing (http://puu.sh/p3xC0/cf2c3707a6.png) A...
Hello, My account has been hacked. Where is the customer service? I have to make a forum post to get help?! Suddenly my account is turned into a free account, and all playlistst are gone. Then I see that I have gotten an from spotify that I had chang...
Hello Spotify staff!I am not sure how trouble shooting works in Spotify, I hope it is ok to write here.I purchased Spotify premium on 1st of May. It said that I get the first month for free and then I need to pay. OK. I wanted it.When I chose premium...
My account says I am on free subscription however I am being charged a monthly fee? I am unable to adjust subscription details on my account as it only recognises I have free access?
I've paid the 12.99 for my subscription without paying the offer 99p and I'm really confused so I cancelled my subscription and I'm still charged????
I paid for Spotify twice because it was $1 but i still haven't got Spotify premium and I tried everything.
Hey, I purchased Spotify Premium as a Student on 12.09.15 and paid 5€ monthly till now.Yesterday some friends found the new Spotify Family Thing and I was on the board.So here is my question: I didn't cancel my first Student Premium and now i am in t...
Hi I just recently signed up to try premium for the first time and by a few days missed out a $0.99 offer for 3 months, would it be possable to get the offer applied to my account?
My account has been stolen (andyrice30). I cannot login to it, I emailed yesterday as someone had increased it to the premium package. i changed my password yesterday but today I cannot even login or reset it as they appear to have changed my email a...
The token sent for the family package wont work on my account only.
I want to cancel my account on Spotify permanently, how I do?
I just joined this free trial but I found out you guys charged me 11 when I was supposed to have a free trial. I want it put back on my card this is nonsense. Apple iTunes never charged me for a free trial until it was over and I only got my free tri...
While listening to one of the advertisements on spotify, i overheard an advertisement saying that there's currently a promotion ; where you get to enjoy 3 months of premium for 9.90 hence i went to buy it. Upon purchasing the subscription, i went to ...
There is currently an offer running for 2 months spotify premium for 1,99€ if you using it or connect it with your ps4 account.i tried but I dont get the offer? spotify,playstationlet me guess, its only for new accounts or for accounts without premiu...
i just tried to buy premium but i got charged without getting premium and i have checked on my profile on the webpage and i do not have premium. FIX PLEASE
Hello,I just saw on my bank account, that you no longer charge the discounted amount but instead 9,99€. Why so and is there any chance to get the reduced amount again, as I am still a student. BestMoritz