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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Abraham_1104
  • Visitor
  • 386690 Views
  • 920 replies
  • 107 likes
  • Account
  • 386690 Views
  • 920 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1167371 Views
  • 119 replies
  • 111 likes
  • Account
  • 1167371 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 97717 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 97717 Views
  • 68 replies
  • 10 likes

Problema al hacerme premium

Hola, he recibido un correo indicandome que podia tener 3 meses de spotify premium por 9,99. He realizado el pago de dicha cantidad, pero en mi cuenta me dice que se me renovará automaticamente el día 30/6, es decir, de aqui a un mes. Podrian revisar...

  • Newbie
  • Hola, he recibido un correo indicandome que podia tener 3 meses de spotify premium por 9,99. He realizado el pago de dicha cantidad, pero en mi cuenta me dice que se me renovará automaticamente el dí...
  • MattSuda
  • Spotify Star
  • 167 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 167 Views
  • 1 replies
  • 0 likes

Banned in Facebook

Dear customer service, a friend of mine got banned in Facebook and can not enter Spotify any more cause he was connected by Facebook. He can not even contact you to ask what he can do.

  • Newbie
  • Dear customer service, a friend of mine got banned in Facebook and can not enter Spotify any more cause he was connected by Facebook. He can not even contact you to ask what he can do.
  • MattSuda
  • Spotify Star
  • 211 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 211 Views
  • 2 replies
  • 0 likes

Spotify premium payment

Hi, I tried to subscribe for the premium account today, but it doesn´t work because spotify doesn´t accept my creditcard. The problem is that I study in the Netherlands but my main residence is still in Germany and so my credit card is also a German ...

  • Newbie
  • Hi,   I tried to subscribe for the premium account today, but it doesn´t work because spotify doesn´t accept my creditcard. The problem is that I study in the Netherlands but my main residence...
  • MattSuda
  • Spotify Star
  • 187 Views
  • 1 replies
  • 0 likes
  • Premium
  • 187 Views
  • 1 replies
  • 0 likes

Premium account doesn't work all of a sudden

Hi,All of a sudden I get Error code:3 and it says that my account name or password is wrong. It has been working for the last 2 years and I haven't changed anything. When loggin in to Spotify from my computer desktop it works for 2 seconds then this ...

  • Regular
  • Hi, All of a sudden I get Error code:3 and it says that my account name or password is wrong. It has been working for the last 2 years and I haven't changed anything. When loggin in to Spotify fro...
  • MattSuda
  • Spotify Star
  • 227 Views
  • 3 replies
  • 0 likes
  • Login
    Premium
  • 227 Views
  • 3 replies
  • 0 likes

Pay for premium with iTunes card

I always use an iTunes card to renew my subscription but for some reason it's not even an option?? I already payed for my iTunes card. I know it's more expensive but I don't have a credit card or anything. I'm going on a road trip tomorrow morning an...

  • Newbie
  • I always use an iTunes card to renew my subscription but for some reason it's not even an option?? I already payed for my iTunes card. I know it's more expensive but I don't have a credit card or any...
  • MattSuda
  • Spotify Star
  • 272 Views
  • 2 replies
  • 0 likes
  • Premium
  • 272 Views
  • 2 replies
  • 0 likes

Premium account in China

HI, I'm about to work in China next week, and I need to check if my account still works in China? Heard there are many services blocked in China including FB & Spotify. Can anyone help me clarify this? Thx

  • Newbie
  • HI,   I'm about to work in China next week, and I need to check if my account still works in China?   Heard there are many services blocked in China including FB & Spotify. Can anyo...
  • MattSuda
  • Spotify Star
  • 391 Views
  • 1 replies
  • 0 likes
  • Premium
  • 391 Views
  • 1 replies
  • 0 likes

there's son a discharge un my acount

I want to Cancel my suscription to Premium because is too expensive for me but when i try to cancel i log in the website page and seems like i am not even Premium but i do because there's a discount in mi bank acount

  • Newbie
  • I want to Cancel my suscription to Premium because is too expensive for me but when i try to cancel i log in the website page and seems like i am not even Premium but i do because there's a discount ...
  • MattSuda
  • Spotify Star
  • 115 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 115 Views
  • 1 replies
  • 0 likes

Only CC and PayPal options for Premium Family?

Are there any other options other than CC and PayPal? I'm using my phone carrier's billing. Wouldn't it be nice to add that option in too? Thanks.

  • Visitor
  • Are there any other options other than CC and PayPal? I'm using my phone carrier's billing. Wouldn't it be nice to add that option in too? Thanks.
  • MattSuda
  • Spotify Star
  • 144 Views
  • 1 replies
  • 1 likes
  • Account
    Subscription
  • 144 Views
  • 1 replies
  • 1 likes

move the playlist of current account to my new one

to where can I request to transfer the playlist of my current account to my new one. I unsubscribed my old spotify because I deactivated my facebook. so i created a new spotify account using a new email address. I want my old playlists transferred to...

  • Newbie
  • to where can I request to transfer the playlist of my current account to my new one. I unsubscribed my old spotify because I deactivated my facebook. so i created a new spotify account using a new em...
  • MattSuda
  • Spotify Star
  • 101 Views
  • 1 replies
  • 0 likes
  • Account
  • 101 Views
  • 1 replies
  • 0 likes

Using Spotify Free but being charged monthly.

Earlier this year, I tried a 30 day trial of advertisement free Spotify but decided not to extend the offer. Despite my account stating I am using Spotify Free, I am being charged monthly for a premum service. Any help gratefully received. Many thank...

  • Newbie
  • Earlier this year, I tried a 30 day trial of advertisement free Spotify but decided not to extend the offer.  Despite my account stating I am using Spotify Free, I am being charged monthly for a...
  • MattSuda
  • Spotify Star
  • 97 Views
  • 1 replies
  • 0 likes
  • Account
  • 97 Views
  • 1 replies
  • 0 likes

Student Discout to another user

I connected the student discount to the account of my brother because i didnt need it. Now he doesnt use it anymore and i want to use it on my account. Is that possible? Spotify always tells me that the discount is already in use and i dont know how ...

  • Newbie
  • I connected the student discount to the account of my brother because i didnt need it. Now he doesnt use it anymore and i want to use it on my account. Is that possible? Spotify always tells me that ...
  • MattSuda
  • Spotify Star
  • 123 Views
  • 1 replies
  • 0 likes
  • Account
  • 123 Views
  • 1 replies
  • 0 likes

I want to change my usarname on spotify

Is it possible to change my current username, it is supposed to be looked more good for me, i dont want to create a new account because i have been using it for 4 years.

  • Newbie
  • Is it possible to change my current username, it is supposed to be looked more good for me, i dont want to create a new account because i have been using it for 4 years.
  • MattSuda
  • Spotify Star
  • 165 Views
  • 1 replies
  • 0 likes
  • Account
  • 165 Views
  • 1 replies
  • 0 likes

Changing Spotify premium offer

Hello. Not so long ago I've recieved a very attractive e-mail from you folks (Spotify). You offered me 3 months of premium fo only 0.99 euros - now that really hooked me up. I tried to use said offer but there was a payment problem. Today I have retu...

  • Newbie
  • Hello.   Not so long ago I've recieved a very attractive e-mail from you folks (Spotify). You offered me 3 months of premium fo only 0.99 euros - now that really hooked me up. I tried to use s...
  • MattSuda
  • Spotify Star
  • 166 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 166 Views
  • 1 replies
  • 0 likes

Can't get premium on iphone.

I added the correct ammount and tried to get premium on the latest version of spotify on my iphone 5. I look around the settings option and couldn't find the option to get premium. I've never had this issue before the UI overhaul. Anyone else on an a...

  • Casual Listener
  • I added the correct ammount and tried to get premium on the latest version of spotify on my iphone 5. I look around the settings option and couldn't find the option to get premium. I've never had thi...
  • MattSuda
  • Spotify Star
  • 606 Views
  • 5 replies
  • 0 likes
  • Premium
    Subscription
  • 606 Views
  • 5 replies
  • 0 likes

Can't log into Spotify from iPhone

Hi trying to log into Spotify app on iPhone it says login failed - you've already created an account with this email addressYes that's the whole point I know I have an account with this address I just want to be able to log into it!!

  • Newbie
  • Hi trying to log into Spotify app on iPhone it says login failed - you've already created an account with this email address Yes that's the whole point I know I have an account with this address I...
  • MattSuda
  • Spotify Star
  • 129 Views
  • 1 replies
  • 0 likes
  • Login
  • 129 Views
  • 1 replies
  • 0 likes

Unable to access to my previous Spotify account connected to Facebook

Hi there, once I had a Spotify account created and connected to facebook. Few time ago, I created another one and tried to link that one to my facebook account as well. All this is now preventing me to access to my previous and original account that ...

  • Newbie
  • Hi there,   once I had a Spotify account created and connected to facebook. Few time ago, I created another one and tried to link that one to my facebook account as well. All this is now pr...
  • MattSuda
  • Spotify Star
  • 110 Views
  • 1 replies
  • 0 likes
  • Account
  • 110 Views
  • 1 replies
  • 0 likes

Gift vouchers for Students

Dear Spotify team, I have bought a gift coupon for a friend of mine (value 10€). This made her using Spotify Premium.She is a university student so she get a reduced price. Unfortunately I realized that eventhough I paid 10€ for the voucher she can o...

  • Newbie
  • Dear Spotify team,   I have bought a gift coupon for a friend of mine (value 10€). This made her using Spotify Premium. She is a university student so she get a reduced price. Unfortunately I...
  • MattSuda
  • Spotify Star
  • 154 Views
  • 1 replies
  • 0 likes
  • Premium
  • 154 Views
  • 1 replies
  • 0 likes

Premium

I had an membership of premium and i payed by itunes but i had not enough money so it ended but now i have enough money on my itunes acount and i refreshed my premium membership but it is still not active. Please help!

  • Casual Listener
  • I had an membership of premium and i payed by itunes but i had not enough money so it ended but now i have enough money on my itunes acount and i refreshed my premium membership but it is still not a...
  • MattSuda
  • Spotify Star
  • 124 Views
  • 2 replies
  • 0 likes
  • Premium
  • 124 Views
  • 2 replies
  • 0 likes

Not able to loging - password reset doesn't work

Hi, A while ago i got a activation code from KPN for a premium account on Spotify. Since a certain moment i cannot login anymore on Spotify. The account and emailadress for that account where the activation code from KPN is attached to is a different...

  • Newbie
  • Hi,   A while ago i got a activation code from KPN for a premium account on Spotify. Since a certain moment i cannot login anymore on Spotify. The account and emailadress for that account wher...
  • 110 Views
  • 0 replies
  • 0 likes
  • Account
    Login
    Premium
  • 110 Views
  • 0 replies
  • 0 likes

Won't let me buy premium

I use my iPhone for Spotify and usually it works fine but a few ago my premium ended because my iTunes account had no money, so I got an iTunes card but now when I go to settings in the Spotify app and select account I can usually just click where it...

  • Casual Listener
  • I use my iPhone for Spotify and usually it works fine but a few ago my premium ended because my iTunes account had no money, so I got an iTunes card but now when I go to settings in the Spotify app a...
  • MattSuda
  • Spotify Star
  • 4629 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 4629 Views
  • 3 replies
  • 0 likes