Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 3
3 weeks ago
324 Views
0 replies
6 likes
Security

324 Views
0 replies
6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
Thursday
Faithless2o
Regular
436745 Views
971 replies
108 likes
Account

436745 Views
971 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1194188 Views
119 replies
116 likes
Account

1194188 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-07-25 1:55:12 PM
Hobbit70
Visitor
106434 Views
70 replies
11 likes
Account
Login
Premium

106434 Views
70 replies
11 likes

Liliana4

Ho pagato il primo mese di spotify premium poi sono uscita dal mio account e poi sono rientrata ma ho perso tutta la mia playlist e ora ho spotify free e sto pagando l'abbonamento di premium senza playlist

Liliana4
Newbie
Ho pagato il primo mese di spotify premium poi sono uscita dal mio account e poi sono rientrata ma ho perso tutta la mia playlist e ora ho spotify free e sto pagando l'abbonamento di premium senza pl...
2016-06-10 9:56:16 AM
184 Views
0 replies
0 likes
Premium

184 Views
0 replies
0 likes

Two Payments = no premium

After trying to contact by their useless contact form, I´ll try here.When I tried to upgrade my account I had problems with the payment, there was any solutions and everytime I was redirected to the payment screen instead of payment succesful screen....

hastaloswebos
Newbie
After trying to contact by their useless contact form, I´ll try here. When I tried to upgrade my account I had problems with the payment, there was any solutions and everytime I was redirected to th...
2016-06-10 9:38:53 AM
135 Views
0 replies
1 likes
Account
Free
Premium
Subscription

135 Views
0 replies
1 likes

Charged by mistake or fraud??

I have a Spotify Premium with a fixed billing on my Visa account every month (the 2nd). This month (7th) I was also charged on my MasterCard!! I have never registered this card with Spotify and I have not got a clue where to contact them for answers ...

Sprocket35
Newbie
I have a Spotify Premium with a fixed billing on my Visa account every month (the 2nd). This month (7th) I was also charged on my MasterCard!! I have never registered this card with Sp...
2016-06-10 9:31:18 AM
155 Views
0 replies
0 likes
Premium
Security
Subscription

155 Views
0 replies
0 likes

Gema

Ayer pagué mi suscripción de 9.99 por tres meses y he recibido los correspondientes gmails del recibo de pago y de la bienvenida a Premium y también en mi cuenta me sale como que soy Premium pero en la app sigue diciendo que soy Free y me salen anunc...

Gemamtnz
Newbie
Ayer pagué mi suscripción de 9.99 por tres meses y he recibido los correspondientes gmails del recibo de pago y de la bienvenida a Premium y también en mi cuenta me sale como que soy Premium pero en ...
2016-06-10 9:24:54 AM
236 Views
0 replies
0 likes
Premium
Subscription

236 Views
0 replies
0 likes

Solved!! Payment not working?

Hello there! I wanted to renew my Premium account today via paysafe card to still get a chance to get the 3 months for 9,99€ promo.After I clicked "pay" the money was transferred from the paysafecard, but my account is still not premium.Furthermore I...

lucylike
Casual Listener
Hello there! I wanted to renew my Premium account today via paysafe card to still get a chance to get the 3 months for 9,99€ promo. After I clicked "pay" the money was transferred from the ...
2016-06-09 12:30:30 AM
2016-06-10 9:16:55 AM
lucylike
Casual Listener
394 Views
2 replies
0 likes
Account
Free
Premium
Subscription

394 Views
2 replies
0 likes

WTF Spotify!!!! Overdraft charges!!!!

Spotify just hit me with a ridiculous overdraft charge even though they got there money I have over draft protection from my bank so they took the money out of my savings account yet Spotify still charged me a $25 over draft and you don't even have a...

Pugie4
Newbie
Spotify just hit me with a ridiculous overdraft charge even though they got there money I have over draft protection from my bank so they took the money out of my savings account yet Spotify still ch...
2016-06-10 9:07:06 AM
500 Views
0 replies
0 likes
Account
Other
Subscription

500 Views
0 replies
0 likes

Summer Deal followed by Student Discount

Hi there! If I upgrade to Premium under the .99c summer deal, will I be able to use the student discount after the summer promotion expires? thank you!

Floopitydoop
Newbie
Hi there! If I upgrade to Premium under the .99c summer deal, will I be able to use the student discount after the summer promotion expires? thank you! &nbs...
2016-06-10 9:04:48 AM
148 Views
0 replies
0 likes
Premium

148 Views
0 replies
0 likes

Solved!! family premium

been trying to sign up for family premium but my credit card wont go through i need help

daniel1990
Newbie
been trying to sign up for family premium but my credit card wont go through i need help
2016-06-10 3:33:55 AM
2016-06-10 8:16:23 AM
Ambivalence
Community Legend
534 Views
6 replies
0 likes
Premium

534 Views
6 replies
0 likes

Annoying finnish music

Nowadays when I start sptorfy, it shows suggestions based on my location and domicile of my spotify account. However, I never ever listen to Finnihs music. THis is really annoying, how can I trun the feature off???

Keikobad
Casual Listener
Nowadays when I start sptorfy, it shows suggestions based on my location and domicile of my spotify account. However, I never ever listen to Finnihs music. THis is really annoying, how can I trun the...
2016-06-10 8:08:54 AM
162 Views
0 replies
1 likes
Account

162 Views
0 replies
1 likes

Spotify Premium Issue

I renewed my Spotify Premium subscribtion through my iTunes account. The money has been deducted but my account is still a free account. I have checked my old account to see if the wrong account was updated and I've reinstalled the app on my iPhone b...

ethanvail
Newbie
I renewed my Spotify Premium subscribtion through my iTunes account. The money has been deducted but my account is still a free account. I have checked my old account to see if the wrong account was ...
2016-06-10 5:41:15 AM
2016-06-10 7:34:24 AM
Andresbh7
Newbie
204 Views
1 replies
0 likes
Account
Free
Premium
Subscription

204 Views
1 replies
0 likes

How can I either transfer my account or delete my account?

Heres the deal. I have 2 face books accounts. Don't ask. Somehow I ended up using a third email for my acutal subscription but because of circumstances I want to stop using this email as my current paid account and switch my paid subscription to my f...

joesumfin
Newbie
Heres the deal. I have 2 face books accounts. Don't ask. Somehow I ended up using a third email for my acutal subscription but because of circumstances I want to stop using this ema...
2016-06-09 7:17:34 PM
2016-06-10 7:28:04 AM
Maxim
Spotify Star
225 Views
1 replies
0 likes
Account

225 Views
1 replies
0 likes

billing

my case is 05631319, i got an emial to rate the support i got but i never got any. can this please be fixed. i was charged for a month the night before it was due and i canceled it that same night so i would like a refund please

luis0528
Newbie
my case is 05631319, i got an emial to rate the support i got but i never got any. can this please be fixed. i was charged for a month the night before it was due and i canceled it that same night so...
2016-06-10 3:15:09 AM
2016-06-10 7:26:48 AM
Maxim
Spotify Star
191 Views
1 replies
0 likes
Subscription

191 Views
1 replies
0 likes

Charged Doble

I got premium on 5/8/16 and two weeks later i canceled my premium im iTunes/Apple, and i got charged again after i had canceled which now it expires on 7/8/16.. What can i do? In my iTunes it says its been expired since 6/8/16. I don't want to keep g...

Zulma_leal123
Newbie
I got premium on 5/8/16 and two weeks later i canceled my premium im iTunes/Apple, and i got charged again after i had canceled which now it expires on 7/8/16.. What can i do? In my iTunes it says it...
2016-06-10 4:06:49 AM
2016-06-10 7:26:00 AM
Maxim
Spotify Star
171 Views
1 replies
0 likes
Premium
Subscription

171 Views
1 replies
0 likes

subscription due date

Why are you charging my card when it's not my due date

andre_adams51
Newbie
Why are you charging my card when it's not my due date
2016-06-10 5:48:40 AM
341 Views
0 replies
0 likes
Account

341 Views
0 replies
0 likes

Account wasn't updated

I paid for premium on June 1st and still have "free" subscription. I don't know how to fix this problem, I have already done everything they say to do like deleting the app and signing back on, didn't work. I don't have any other accounts just my Fac...

Marzap14
Newbie
I paid for premium on June 1st and still have "free" subscription. I don't know how to fix this problem, I have already done everything they say to do like deleting the app and signing back on, didn'...
2016-06-10 4:39:13 AM
140 Views
0 replies
0 likes
Account

140 Views
0 replies
0 likes

Gift card for Friend

My best friend's birthday is coming up, and she uses Spotify religiously. I wanted to give her a premium subscription gift card, however I wanted to know if it would work on her account that already exists with a premium subscription. I believe that ...

misskate128
Casual Listener
My best friend's birthday is coming up, and she uses Spotify religiously. I wanted to give her a premium subscription gift card, however I wanted to know if it would work on her account that already ...
2016-06-10 4:03:37 AM
2016-06-10 4:28:36 AM
Bittencourt
Spotify Star
157 Views
1 replies
0 likes
Premium
Subscription

157 Views
1 replies
0 likes

I belong to Spark NZ as part of my plan but am being charged.

Good afternoon - please explain as a Spark NZ worker why I am being charged 12.99 for Spotify Premium when it is part of my plan .

Gillybean
Newbie
Good afternoon - please explain as a Spark NZ worker why I am being charged 12.99 for Spotify Premium when it is part of my plan .
2016-06-10 4:02:36 AM
2016-06-10 4:08:50 AM
Ambivalence
Community Legend
258 Views
1 replies
0 likes
Account

258 Views
1 replies
0 likes

I paid and it still free.

I create a new acount for the discount of the three first months, I sing up but there was a mistake with the payment but it was a charge anyway on my credit card for three months. The problem is that my acount still on free mode! I already log off an...

Salmansofia
Newbie
I create a new acount for the discount of the three first months, I sing up but there was a mistake with the payment but it was a charge anyway on my credit card for three months. The problem is that...
2016-06-10 2:35:50 AM
2016-06-10 3:57:40 AM
Ambivalence
Community Legend
222 Views
1 replies
0 likes
Account

222 Views
1 replies
0 likes

Adding Picture to Profile without Facebook

Any chance we'll be able to add our profile pic? I don't have a Facebook account so there is no way for me to have a picture? Seems silly that we can't have a profile pic on Spotify withouth a Facebook account.

thatgalem
Casual Listener
Any chance we'll be able to add our profile pic? I don't have a Facebook account so there is no way for me to have a picture? Seems silly that we can't have a profile pic on Spotify wi...
2016-05-31 8:24:57 PM
2016-06-10 3:11:59 AM
Cedarsmoke
Newbie
2159 Views
2 replies
5 likes
Account
Premium

2159 Views
2 replies
5 likes

A way to delete my "taste" history.

I recently upgraded to the family plan so my wife could listen to her own music and such. However, having shared Spotify with her for the past year playlists and things like Discover Weekly are a mess on my main account (my account). She listens to c...

Einbroch
Newbie
I recently upgraded to the family plan so my wife could listen to her own music and such. However, having shared Spotify with her for the past year playlists and things like Discover Weekly are a mes...
2016-06-09 10:27:36 PM
2016-06-10 2:19:09 AM
osornios
Spotify Star
2026 Views
1 replies
1 likes
Account
Other

2026 Views
1 replies
1 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Accounts

Forum Posts