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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

84452 Views

9 replies

2 likes

Account
Login
  • 84452 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

660941 Views

13 replies

4 likes

Account
  • 660941 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

742667 Views

18 replies

29 likes

  • 742667 Views
  • 18 replies
  • 29 likes

Recently Played Artists not updating!

I have noticed it is not just me, my Recently Played Artists has not updated in weeks!?

Newbie

I have noticed it is not just me, my Recently Played Artists has not updated in weeks!?

user-removed

Not applicable

209 Views

1 replies

1 likes

Account
Free
Other
  • 209 Views
  • 1 replies
  • 1 likes

Cancel this ACCOUNT!

I'm being charged monthly, but when I sign in to cancel this account, it's a free one. And no customer service to contact, but you have my credit card. Got it. I'll just keep disputing the charges. This is infuriating.

Newbie

I'm being charged monthly, but when I sign in to cancel this account, it's a free one. And no customer service to contact, but you have my credit card. Got it.  I'll just keep disputing the cha...

user-removed

Not applicable

191 Views

1 replies

0 likes

Subscription
  • 191 Views
  • 1 replies
  • 0 likes

Cant recover password - email is deleted

Hi. Trying to recover my password by using original email I once used but that email is deleted so the link is useless. Want to change email in my profile but the password is wrong. How do I change my email when I dont know my password? (logged on my...

Newbie

Hi. Trying to recover my password by using original email I once used but that email is deleted so the link is useless. Want to change email in my profile but the password is wrong.   How do I...

LordRollin

Community Legend

258 Views

1 replies

0 likes

Login
  • 258 Views
  • 1 replies
  • 0 likes

Old Spotify account

Hello. I think I might have had an old Spotify account that is charging my bank account and I don't know the password or email... But I want it to stop charging my account... Please help!!! I haven't heard back from any emails or Twitter.

Newbie

Hello. I think I might have had an old Spotify account that is charging my bank account and I don't know the password or email... But I want it to stop charging my account... Please help!!! I haven't...

LordRollin

Community Legend

235 Views

1 replies

0 likes

Subscription
  • 235 Views
  • 1 replies
  • 0 likes

Somebody is using my account, Please help

Hey I need some help on how to fix my problem, Somebody is using my Premium account while I am logged in also, I am using Spotify on windows desktop the Remdi 3 is the other user. I have tried signing out everywhere and making a new password but it d...

Newbie

Hey I need some help on how to fix my problem, Somebody is using my Premium account while I am logged in also, I am using Spotify on windows desktop the Remdi 3 is the other user.  I have tried ...

LordRollin

Community Legend

197 Views

1 replies

0 likes

Account
Premium
Security
  • 197 Views
  • 1 replies
  • 0 likes

Customer service where are you??!

Hey!What the hell is wrong with the swedish customer support? Ive emailed them/you 4 times this week and still no answer.. It's literally been 6 days now..Saturday i got an email saying someone changed my email conected to my account. (mine is vp_vp@...

Visitor

Hey! What the hell is wrong with the swedish customer support? Ive emailed them/you 4 times this week and still no answer.. It's literally been 6 days now.. Saturday i got an email saying someone c...

user-removed

Not applicable

435 Views

4 replies

0 likes

Account
Login
Security
Subscription
  • 435 Views
  • 4 replies
  • 0 likes

Forgot email password and Spotify password

HelloReally need help ! I have forgotten my email password and also my Spotify password so if I send a password reset to my email I will not be able to access it .... Is there another way ?

Newbie

Hello Really need help ! I have forgotten my email password and also my Spotify password so if I send a password reset to my email I will not be able to access it .... Is there another way ?

LordRollin

Community Legend

280 Views

1 replies

0 likes

Account
Login
  • 280 Views
  • 1 replies
  • 0 likes

Cancelled subscription but was still charged

HelloI cancelled my subscription and was still charged. I have been trying to get a hold of someone from spotify for the past hour and all I get are automated responses.There is no phone number and keep being sent back to same contact page which resu...

Casual Listener

Hello I cancelled my subscription and was still charged.  I have been trying to get a hold of someone from spotify for the past hour and all I get are automated responses. There is no phone n...

osornios

Spotify Star

547 Views

4 replies

0 likes

Subscription
  • 547 Views
  • 4 replies
  • 0 likes

Von Premium auf free, wie löse ich das Problem

Normalerweise habe ich Premium aber weil meine Paypal Karte abgelaufen ist konnte die Zahlung nicht erfolgen und ich wurde auf Free umgestellt. Ich habe schon versucht dies zu korrigieren und Spotify Geld von meinem Paypal Konto abbuchen lassen. Jede...

Newbie

Normalerweise habe ich Premium aber weil meine Paypal Karte abgelaufen ist konnte die Zahlung nicht erfolgen und ich wurde auf Free umgestellt. Ich habe schon versucht dies zu korrigieren und Spotify...

Nico

Community Legend

351 Views

1 replies

0 likes

Account
Free
Premium
  • 351 Views
  • 1 replies
  • 0 likes

HACKED!

My account has been hacked now for the 3rd time in 2 weeks. I've changed my password but whoever is using it has deleted all my playlists, some of which I have had for around 10 years or so, give or take. Currently they are listening to Malaysian hit...

Casual Listener

My account has been hacked now for the 3rd time in 2 weeks. I've changed my password but whoever is using it has deleted all my playlists, some of which I have had for around 10 years or so, give or ...

osornios

Spotify Star

277 Views

2 replies

0 likes

Account
  • 277 Views
  • 2 replies
  • 0 likes

Refund please?

I set up a premium account thinking I was getting a free trial first, and my paypal account was charged for it. I cancelled the premium, but have gotten no refund. Please help me, I don't want to pay $11 for two minutes of use. X(

Newbie

I set up a premium account thinking I was getting a free trial first, and my paypal account was charged for it. I cancelled the premium, but have gotten no refund. Please help me, I don't want to pay...

osornios

Spotify Star

370 Views

3 replies

0 likes

Account
Premium
Subscription
  • 370 Views
  • 3 replies
  • 0 likes

How do you think this will be any good to you? Just a sign for greedieness...

How hard do you think it should be to delete my Spotify account!? If it was you to decide that answer should be "NEVER"... I Will delete my account just brecause you have made it to be pain in the ass to delete it.So, since i have to come here and "a...

Casual Listener

How hard do you think it should be to delete my Spotify account!? If it was you to decide that answer should be "NEVER"...   I Will delete my account just brecause you have made it to be pain ...

Hernberg

Casual Listener

408 Views

2 replies

0 likes

Account
  • 408 Views
  • 2 replies
  • 0 likes

When going one to Spotify it keeps going off

When I going one to SpotifyIt keep going back off........Can't get it to stay onCan't get it to stay one

Casual Listener

When I going one to Spotify It keep going back off........ Can't get it to stay on Can't get it to stay one

Nico

Community Legend

269 Views

4 replies

0 likes

Other
  • 269 Views
  • 4 replies
  • 0 likes

Can't upgrade to premium using PayPal

Hi I've tried upgrading my account to premium multiple times in the last month using PayPal as the payment option but it doesn't seem to work. After entering my password in the PayPal payment page and accepting the terms I'm redirected back to a spot...

Casual Listener

Hi   I've tried upgrading my account to premium multiple times in the last month using PayPal as the payment option but it doesn't seem to work. After entering my password in the PayPal p...

jesslynn483

Visitor

1316 Views

4 replies

0 likes

Account
Premium
Subscription
  • 1316 Views
  • 4 replies
  • 0 likes

Double charged for months

Just got off the phone with iTunes rep who says Spotify has been charging me through iTunes as well as directly for months now. How does this happen? I've been paying 24 dollars a month for almost a year! I'm so upset. Can someone please explain how ...

Newbie

Just got off the phone with iTunes rep who says Spotify has been charging me through iTunes as well as directly for months now. How does this happen? I've been paying 24 dollars a month for almost a ...

Maxim

Spotify Star

309 Views

1 replies

0 likes

Subscription
  • 309 Views
  • 1 replies
  • 0 likes

Can I use my account whilst waiting for a refund?

Hi, I accidentally bought a month subscription thinking that it was a free trial (I had one two years ago and didn't realise). I've used the contact form to ask for a refund and replied to the automated email as was advised on the community. However,...

Newbie

Hi,   I accidentally bought a month subscription thinking that it was a free trial (I had one two years ago and didn't realise). I've used the contact form to ask for a refund and replied to t...

Maxim

Spotify Star

173 Views

1 replies

0 likes

Account
Subscription
  • 173 Views
  • 1 replies
  • 0 likes

downloaded playlists gone

I used the free 1 week premium trial and downloaded my playlists, after the trial was gone, so was the songs. Why?

Newbie

I used the free 1 week premium trial and downloaded my playlists, after the trial was gone, so was the songs. Why?

Maxim

Spotify Star

140 Views

1 replies

0 likes

Premium
  • 140 Views
  • 1 replies
  • 0 likes

Charged £29.99 by mistake.

I pay £9.99 each month for Spotify Premium but I have noticed a single transaction for £29.99 on my bank statement which has been taken by Spotify. I have checked my receipts in my Spotify account and this £29.99 is not shown. I have also not signed ...

Casual Listener

I pay £9.99 each month for Spotify Premium but I have noticed a single transaction for £29.99 on my bank statement which has been taken by Spotify. I have checked my receipts in my Spotify account an...

elgdk77

Casual Listener

589 Views

2 replies

0 likes

Account
Subscription
  • 589 Views
  • 2 replies
  • 0 likes

songs are not available

Hello,I'm using Spotify free for over a year, but in the last three months I have problems listening to songs or playlists..There's always a blue coloured message (translated from german), which says "This song is not available. If u have this data o...

Newbie

Hello, I'm using Spotify free for over a year, but in the last three months I have problems listening to songs or playlists.. There's always a blue coloured message (translated from german), which ...

osornios

Spotify Star

288 Views

1 replies

0 likes

Free
  • 288 Views
  • 1 replies
  • 0 likes

Hacked facebook

HiMy Facebook has been hacked so now i can not use That account for Spotify but i am still paying for it. How can i stop that so i only Pay for one premium account?

Visitor

Hi My Facebook has been hacked so now i can not use That account for Spotify but i am still paying for it. How can i stop that so i only Pay for one premium account?

osornios

Spotify Star

390 Views

2 replies

0 likes

Account
  • 390 Views
  • 2 replies
  • 0 likes