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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • itsdanriley
  • Gig Goer
  • 256656 Views
  • 783 replies
  • 81 likes
  • Account
  • 256656 Views
  • 783 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1126737 Views
  • 118 replies
  • 106 likes
  • Account
  • 1126737 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 69911 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 69911 Views
  • 63 replies
  • 8 likes

Solved!! Spotify security account

Dear staff, This morning I read that It has been published a database with hundreds of accounts. Two question: 1. We should change the user and password of Spotify? 2. Does my paypal account safe? (The acount witch I use to pay this softawre) Best Re...

  • Newbie
  • Dear staff,   This morning I read that It has been published a database with hundreds of accounts.   Two question:     1. We should change the user and password of Spot...
  • driveflanger
  • Community Legend
  • 266 Views
  • 1 replies
  • 0 likes
  • Security
  • 266 Views
  • 1 replies
  • 0 likes

Deactivate my premium subscription

Hello, I quit my subscription and now it's still premium until may 2016. I want to link my spotify account to my t-mobile account (paying for spotify on my mobile bill now) but cannot until my premium membership ends in may. Could someone of the staf...

  • Newbie
  • Hello,   I quit my subscription and now it's still premium until may 2016.   I want to link my spotify account to my t-mobile account (paying for spotify on my mobile bill now) but cann...
  • driveflanger
  • Community Legend
  • 203 Views
  • 1 replies
  • 0 likes
  • Account
  • 203 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Premium Inquiry

Hello, I am so happy because Spotify is here in the Philippines. I just used up my free 7 days trial and now I am looking forward to subscribe to Spotify premium. The problem is that it only allows Mastercard and VISA as the method of payment. How ab...

  • Gig Goer
  • Hello,   I am so happy because Spotify is here in the Philippines. I just used up my free 7 days trial and now I am looking forward to subscribe to Spotify premium. The problem is that it on...
  • Mickho
  • Newbie
  • 7643 Views
  • 24 replies
  • 0 likes
  • Account
    Premium
    Subscription
    Unlimited
  • 7643 Views
  • 24 replies
  • 0 likes

Spotify keeps auto-pausing after 1 minute of music

I signed up for spotify premium 12 month subscription through Singtel, but after that it keeps on auto pausing by itself! Can i get a refund?

  • Newbie
  • I signed up for spotify premium 12 month subscription through Singtel, but after that it keeps on auto pausing by itself! Can i get a refund?
  • gnovella16
  • Roadie
  • 163 Views
  • 1 replies
  • 0 likes
  • Premium
  • 163 Views
  • 1 replies
  • 0 likes

Extending Prepaid Premium

Hello, I bought premium with a prepaid merchant (not using any card). So my premium expires in 7 days (1st of May) and I want to know if I buy another month of premium before the expiry date, does it stay the same for the next month (1st of June) or ...

  • Newbie
  • Hello, I bought premium with a prepaid merchant (not using any card).   So my premium expires in 7 days (1st of May) and I want to know if I buy another month of premium before the expiry date...
  • gnovella16
  • Roadie
  • 1309 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 1309 Views
  • 1 replies
  • 1 likes

"Your Country Does Not Match The One Set In Your Profile"

It tells me that my country is set to US, which it was not when I signed up - it was set to Australia. I have no VPN, all geolocation websites tell me I am in my correct country and correct location. This is the second day I have been locked out of S...

  • Casual Listener
  • It tells me that my country is set to US, which it was not when I signed up - it was set to Australia. I have no VPN, all geolocation websites tell me I am in my correct country and correct location....
  • chadfromhell
  • Casual Listener
  • 165 Views
  • 5 replies
  • 0 likes
  • Login
  • 165 Views
  • 5 replies
  • 0 likes

Account hacked / no response from Spotify for over 1 week

This is my last attempt.. My account got hacked and I can''t logg in or reset PW (e-mail was changed through hacker). I just created a new account, using my "old" e-mail address, just to write into this forum, SO PLEASE ANSWER ME!I contacted spotifiy...

  • Visitor
  • This is my last attempt..   My account got hacked and I can''t logg in or reset PW (e-mail was changed through hacker). I just created a new account, using my "old" e-mail address, just to wri...
  • user-removed
  • Not applicable
  • 217 Views
  • 4 replies
  • 1 likes
  • Account
    Login
    Other
    Premium
    Subscription
  • 217 Views
  • 4 replies
  • 1 likes

Problem with family Abo

Hello, i have problem to invite my daughter to the Family abo. she recive the mail to join, but we open the link it says it is not possible to match this accoutn to the family abo. What can i do? Kind Regards Jiggy

  • Casual Listener
  • Hello,   i have problem to invite my daughter to the Family abo. she recive the mail to join, but we open the link it says it is not possible to match this accoutn to the family abo.   ...
  • Jigsaw77
  • Casual Listener
  • 146 Views
  • 4 replies
  • 0 likes
  • Account
  • 146 Views
  • 4 replies
  • 0 likes

I cant connect facebook to my account. I've tried everything but still it doesn't work. HELPPPPP

I already tried connecting through my computer and ipad none worked.In my computer it keeps on saying that there's a temporary error, try it again.In my ipad, I try connect through the social, but when I clicked the connect to facebook, once it's bac...

  • Casual Listener
  • I already tried connecting through my computer and ipad none worked. In my computer it keeps on saying that there's a temporary error, try it again. In my ipad, I try connect through the social, bu...
  • maatje90
  • Casual Listener
  • 188 Views
  • 6 replies
  • 0 likes
  • 188 Views
  • 6 replies
  • 0 likes

Solved!! Canceled subscription last month but was still charged today, want to cancel but still charged me!

Hi, I cancelled my subscription last month but I was still charged today for the subscription from 4/25 to 5/25. I would like to cancel my subscription TODAY and get a refund for the next month that I already paid, I don't want to use it for the next...

  • Newbie
  • Hi,   I cancelled my subscription last month but I was still charged today for the subscription from 4/25 to 5/25. I would like to cancel my subscription TODAY and get a refund for the next mo...
  • user-removed
  • Not applicable
  • 272 Views
  • 5 replies
  • 0 likes
  • Account
  • 272 Views
  • 5 replies
  • 0 likes

Spotify Family plan - Spotify seems to think we live in different countries

So I have set up a family plan for my mom and I, we live in the same house. Problem is, she set up her spotify trial while travelling and Spotify seems to think we live in different countries and will not let her into the plan. I have changed the cou...

  • Newbie
  • So I have set up a family plan for my mom and I, we live in the same house. Problem is, she set up her spotify trial while travelling and Spotify seems to think we live in different countries and wil...
  • user-removed
  • Not applicable
  • 113 Views
  • 1 replies
  • 0 likes
  • Premium
  • 113 Views
  • 1 replies
  • 0 likes

Ilo can't log in

It won't let me log in because apparently I'm supposed to be living in France, but I've lived in the United States ever since I got Spotify. I tried to open spotify to play music but somehow I got logged out. I went to reset my password because I had...

  • Newbie
  • It won't let me log in because apparently I'm supposed to be living in France, but I've lived in the United States ever since I got Spotify. I tried to open spotify to play music but somehow I got lo...
  • user-removed
  • Not applicable
  • 120 Views
  • 1 replies
  • 0 likes
  • Free
    Login
  • 120 Views
  • 1 replies
  • 0 likes

Change username from facebook

Hi I am wondeirng if it is possible to to change my account from Facebook login to username and password instead as i have a few different devices and this would be alot easier to remeber edspecially if i want to play some music on a friends device. ...

  • Newbie
  • Hi I am wondeirng if it is possible to to change my account from Facebook login to username and password instead as i have a few different devices and this would be alot easier to remeber edspecially...
  • user-removed
  • Not applicable
  • 117 Views
  • 1 replies
  • 0 likes
  • Account
  • 117 Views
  • 1 replies
  • 0 likes

Need a refund

I was looking at the student discount, then I added my debit card and everything but didn't submit anything because it asked for my documentation which I didn't have on my phone, so when I checked my back account Spotify had already charged me and I ...

  • Casual Listener
  • I was looking at the student discount, then I added my debit card and everything but didn't submit anything because it asked for my documentation which I didn't have on my phone, so when I checked my...
  • OviiiOne
  • Community Legend
  • 163 Views
  • 6 replies
  • 0 likes
  • Account
    Subscription
  • 163 Views
  • 6 replies
  • 0 likes

Solved!! Can i refund subscription?

I did the 1 month trial and forgot to cancel payments and today the 25th i got an email that a payment went thru to renew the monthly membership on the 26th. Anyway I'm just wondering if i could get my money back? i ended up using the trial for like ...

  • Casual Listener
  • I did the 1 month trial and forgot to cancel payments and today the 25th i got an email that a payment went thru to renew the monthly membership on the 26th. Anyway I'm just wondering if i could get ...
  • Moctzuma
  • Casual Listener
  • 295 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 295 Views
  • 4 replies
  • 0 likes

PAYING THROUGH 02 and spotify

Is anyone else paying there premium thorugh their phone cpntract provider and spotify??? ABSOLUTE JOKE no customer service number!

  • Casual Listener
  • Is anyone else paying there premium thorugh their phone cpntract provider and spotify???   ABSOLUTE JOKE no customer service number!
  • kellyroche87
  • Casual Listener
  • 187 Views
  • 6 replies
  • 0 likes
  • Account
  • 187 Views
  • 6 replies
  • 0 likes

No support by Spotify

Hello,is It normal that Spotify has no support for its paying customers? I am currently in GR and it is not possible to attach a new created account to a german family Account due to country restrictions. Therefore I need their help. Spotify seems to...

  • Casual Listener
  • Hello, is It normal that Spotify has no support for its paying customers? I am currently in GR and it is not possible to attach a new created account to a german family Account due to country rest...
  • KatesHere
  • Community Legend
  • 172 Views
  • 3 replies
  • 0 likes
  • Premium
  • 172 Views
  • 3 replies
  • 0 likes

I deleted my spotify app on facebook : no premium account/no playlist anymore + a second account!?

Hi all, I accidentally deleted my spotify app on Facebook a couple of minutes ago. Then I opened Spotify and noticed that: - My playlists are gone / My selection too- I longer have a premium account- I can find my "old account" on Spotify, with all m...

  • Newbie
  • Hi all,   I accidentally deleted my spotify app on Facebook a couple of minutes ago. Then I opened Spotify and noticed that:   - My playlists are gone / My selection too - I longer hav...
  • user-removed
  • Not applicable
  • 1136 Views
  • 6 replies
  • 0 likes
  • 1136 Views
  • 6 replies
  • 0 likes

Free premium activation

I recently received Spotify premium free with my Rogers wireless however I had my Facebook linked to my free subscription.How do I delete my old slotify via fb because in order to activate Rogers I need my email but spitify says I can't use it becaus...

  • Newbie
  • I recently received Spotify premium free with my Rogers wireless however I had my Facebook linked to my free subscription.How do I delete my old slotify via fb because in order to activate Rogers I n...
  • user-removed
  • Not applicable
  • 1551 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 1551 Views
  • 1 replies
  • 0 likes

Solved!! Adding a family members

If I add a family member under the current saving plan - do they have to crewate their own account or do they log in under the main account? TIA

  • Casual Listener
  • If I add a family member under the current saving plan - do they have to crewate their own account or do they log in under the main account?   TIA
  • Karenbws
  • Newbie
  • 183 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 183 Views
  • 3 replies
  • 0 likes