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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • GollyGoshGale
  • Casual Listener
  • 398592 Views
  • 948 replies
  • 107 likes
  • Account
  • 398592 Views
  • 948 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1171563 Views
  • 119 replies
  • 112 likes
  • Account
  • 1171563 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99115 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99115 Views
  • 68 replies
  • 10 likes

Molpoint and subscription

hi guys! i want to ask a question. Lately, i got an offer to upgrade the premium for rm14.90 for 3 months. If i pay it using molpoint, do i get it free for another 2 months or i will only get 1 month subscription

  • Newbie
  • hi guys! i want to ask a question. Lately, i got an offer to upgrade the premium for rm14.90 for 3 months. If i pay it using molpoint, do i get it free for another 2 months or i will only get 1 month...
  • 222 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 222 Views
  • 0 replies
  • 0 likes

postal code is not recognized HELP!!

I can't upgrade to premium as the page does not recognize my postal code.

  • Newbie
  • I can't upgrade to premium as the page does not recognize my postal code.
  • MattSuda
  • Spotify Star
  • 213 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 213 Views
  • 1 replies
  • 0 likes

Charged over $100 on card for some unknown account.

My employee was charged over $100 on her businees card for some unkown account. I contacted Spotify via email and they told me that it was not charged to the shop account but some other one, when I replied I asked if I gave them the card information ...

  • Newbie
  • My employee was charged over $100 on her businees card for some unkown account. I contacted Spotify via email and they told me that it was not charged to the shop account but some other one, when I r...
  • Maxim
  • Spotify Star
  • 271 Views
  • 1 replies
  • 0 likes
  • Account
  • 271 Views
  • 1 replies
  • 0 likes

Solved!! 2 Step Authenticator

Is there currently any sort of 2 step authenticator implemented I could enable that many other online services have enabled for online account security? Someone managed to get a hold of my account details and was trying to use my account, and upon re...

  • Newbie
  • Is there currently any sort of 2 step authenticator implemented I could enable that many other online services have enabled for online account security? Someone managed to get a hold of my account de...
  • Maxim
  • Spotify Star
  • 83458 Views
  • 1 replies
  • 31 likes
  • Account
    Security
  • 83458 Views
  • 1 replies
  • 31 likes

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  • Newbie
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  • MattSuda
  • Spotify Star
  • 160 Views
  • 1 replies
  • 0 likes
  • Account
  • 160 Views
  • 1 replies
  • 0 likes

Sorry! You're already a member of this (or another) Family Plan.

Hello, I apologize, in advance, for the post about this as I did see quite a few on the subject. Unfortunately, none seem to reflect my specific issue and getting ahold of Spotify support seems to be a joke right now (no response to Twitter or contac...

  • Newbie
  • Hello,   I apologize, in advance, for the post about this as I did see quite a few on the subject.  Unfortunately, none seem to reflect my specific issue and getting ahold of Spotify supp...
  • Maxim
  • Spotify Star
  • 276 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 276 Views
  • 1 replies
  • 0 likes

Refund

So I got onto my account on the computer and set up the 10$ for 3 months, then start charging me the 10$ every month. But I had saw the 4.99$ offer for students, I put my info in and it wouldn't let me. so I went ahead and did the 10$ a month. I chec...

  • Casual Listener
  • So I got onto my account on the computer and set up the 10$ for 3 months, then start charging me the 10$ every month. But I had saw the 4.99$ offer for students, I put my info in and it wouldn't let ...
  • Maxim
  • Spotify Star
  • 357 Views
  • 5 replies
  • 0 likes
  • Premium
  • 357 Views
  • 5 replies
  • 0 likes

Accounts

I recently purchased the premium package on my old account "jaydalay01" I forgot my email & password. Is it anyway I can switch it over to my other account? I got screenshots of my recent if needed..

  • Newbie
  • I recently purchased the premium package on my old account "jaydalay01" I forgot my email & password. Is it anyway I can switch it over to my other account? I got screenshots of my recent if need...
  • 181 Views
  • 0 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
    Security
    Subscription
  • 181 Views
  • 0 replies
  • 0 likes

They charged me more than the promotion

They charged me $9.99 when the promo said $0.99 for 3 months where can I call or email to cancel and get a refund ?

  • Casual Listener
  • They charged me $9.99 when the promo said $0.99 for 3 months where can I call or email to cancel and get a refund ?
  • Gregory21simpso
  • Newbie
  • 311 Views
  • 4 replies
  • 0 likes
  • Subscription
  • 311 Views
  • 4 replies
  • 0 likes

Device Password Setting

I recently bought a AmazonFire Stick and have downloaded the Spotify application on there. Instead of streaming from a device like my phone or laptop all of the time, I want to be able to access my full account on the TV. I have been trying to go thr...

  • Casual Listener
  • I recently bought a AmazonFire Stick and have downloaded the Spotify application on there. Instead of streaming from a device like my phone or laptop all of the time, I want to be able to access my f...
  • JessyKat
  • Casual Listener
  • 751 Views
  • 2 replies
  • 0 likes
  • Account
  • 751 Views
  • 2 replies
  • 0 likes

My account email was changed?

Just few days ago I received an email from Spotify saying my email was changed?? The spotify team has not reply my email yet as this issue is kinda important to me Why is this happening? Not to mention there not even a link to click to revert this is...

  • Casual Listener
  • Just few days ago I received an email from Spotify saying my email was changed?? The spotify team has not reply my email yet as this issue is kinda important to me   Why is this happening? Not...
  • Maxim
  • Spotify Star
  • 237 Views
  • 3 replies
  • 0 likes
  • Account
  • 237 Views
  • 3 replies
  • 0 likes

This is a joke

Just f-in contact your membersI've paid for family plan. Now can't even log in to my own account. Some crazy way they got my old old email address I haven't used in 10 years..

  • Newbie
  • Just f-in contact your members I've paid for family plan. Now can't even log in to my own account. Some crazy way they got my old old email address I haven't used in 10 years..
  • 105 Views
  • 0 replies
  • 0 likes
  • Account
  • 105 Views
  • 0 replies
  • 0 likes

paused account

My account has been paused because Spotify is stating no payment but I checked my account and they're was payment received I need to know how I can get my account unpaused

  • Newbie
  • My account has been paused because Spotify is stating no payment but I checked my account and they're was payment received I need to know how I can get my account unpaused
  • MattSuda
  • Spotify Star
  • 150 Views
  • 1 replies
  • 0 likes
  • Account
  • 150 Views
  • 1 replies
  • 0 likes

Cancel free trial

Hey, sorry i dont really know how this thing works but i have a problem. I deleted my spotify app but i was still on the free trial. I forgot my username and password and i couldnt cancel. Is there any way that I can cancel the subscription?

  • Casual Listener
  • Hey, sorry i dont really know how this thing works but i have a problem. I deleted my spotify app but i was still on the free trial. I forgot my username and password and i couldnt cancel. Is there a...
  • meganh007
  • Community Legend
  • 187 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 187 Views
  • 1 replies
  • 0 likes

Spotify Premium with Rogers not working (showing as free)

So I use to pay for Spotify premium and than I switch my cell plan with Rogers (Canadian cell provider) and they offered 24 months of Spotify for free with my plan. I jumped on it and linked my Rogers account with Spotify account and my Spotify kept ...

  • Newbie
  • So I use to pay for Spotify premium and than I switch my cell plan with Rogers (Canadian cell provider) and they offered 24 months of Spotify for free with my plan. I jumped on it and linked my Roger...
  • 500 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 500 Views
  • 0 replies
  • 0 likes

Paying with debit card

Hi! Is it possible to pay premium with a debit card? I've been a premium user for more than a year now and ive been paying my premium via dragonpay or payboku. Obviously I don't have a credit card. Its just frustrating every time my subscription ends...

  • Newbie
  • Hi! Is it possible to pay premium with a debit card? I've been a premium user for more than a year now and ive been paying my premium via dragonpay or payboku. Obviously I don't have a credit card. I...
  • 155 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
  • 155 Views
  • 0 replies
  • 0 likes

account subscription

Hey, sorry i dont really know how this thing works but i have a problem. I deleted my spotify app but i was still on the free trial. I forgot my username and password and i couldnt cancel. Is there any way that I can cancel the subscription?

  • Casual Listener
  • Hey, sorry i dont really know how this thing works but i have a problem. I deleted my spotify app but i was still on the free trial. I forgot my username and password and i couldnt cancel. Is there a...
  • 158 Views
  • 0 replies
  • 0 likes
  • Account
    Subscription
  • 158 Views
  • 0 replies
  • 0 likes

Cant Find Deal For 3 Months For 9.99

Earlier this week i saw on spotify (Windows) A deal that was 3 months for 9.99. decided to get it today but now the only deal i can find is the one for .99 which im ineligibly for. The 9.99 offer said that my premium membership had to have ended befo...

  • Casual Listener
  • Earlier this week i saw on spotify (Windows) A deal that was 3 months for 9.99. decided to get it today but now the only deal i can find is the one for .99 which im ineligibly for. The 9.99 offer sai...
  • 1223 Views
  • 0 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 1223 Views
  • 0 replies
  • 0 likes

Solved!! Not receiving songs in Inbox

Greetings, Seems to be an account related issue as it is behaving the same way on my iPhone, iPad, and desktop. I can send songs to people and the song will go to their inbox (as well as create a message in their facebook inboxes) but when they try a...

  • Visitor
  • Greetings,   Seems to be an account related issue as it is behaving the same way on my iPhone, iPad, and desktop. I can send songs to people and the song will go to their inbox (as well as c...
  • erikthayne
  • Casual Listener
  • 4309 Views
  • 78 replies
  • 1 likes
  • 4309 Views
  • 78 replies
  • 1 likes

Email For 1 Free Month...

I tired the free trial and once it was up it sent me an email for 1 more month free but whenever I press it, it does nothing to my account and it just puts me on the summer deal. I have been fighting this and I am starting to get annoyed that I do no...

  • Newbie
  • I tired the free trial and once it was up it sent me an email for 1 more month free but whenever I press it, it does nothing to my account and it just puts me on the summer deal. I have been fighting...
  • 203 Views
  • 0 replies
  • 0 likes
  • Premium
  • 203 Views
  • 0 replies
  • 0 likes