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Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Loneliest_Cabin
  • Community Manager
  • 277642 Views
  • 822 replies
  • 84 likes
  • Account
  • 277642 Views
  • 822 replies
  • 84 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1132670 Views
  • 118 replies
  • 107 likes
  • Account
  • 1132670 Views
  • 118 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 74876 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 74876 Views
  • 63 replies
  • 8 likes

Support meldet sich nicht! Zahle seit 3 Monaten unnötig...:-/

Ich habe Facebook gelöscht, kann mich nicht mehr einloggen! Habe aber meinen Acc über Facebook gemacht damals und hatte auch ein Premium abo! So jetzt habe ich scho mehrmals versucht den Support zu kontaktieren weil ich mein Abo weiter zahle, jedoch ...

  • Newbie
  • Ich habe Facebook gelöscht, kann mich nicht mehr einloggen! Habe aber meinen Acc über Facebook gemacht damals und hatte auch ein Premium abo! So jetzt habe ich scho mehrmals versucht den Support zu k...
  • MattSuda
  • Spotify Star
  • 235 Views
  • 1 replies
  • 0 likes
  • Premium
  • 235 Views
  • 1 replies
  • 0 likes

Downgrading From Premium Subscription Linked To Mobile Provider

Hi there, I had a free Spotify account for a long time and only upgraded to premium when a change of my Maxis (Malaysia) mobile postpaid plan entitled me to a complimentary upgrade. BUT now I want to change my mobile plan again, which means my Spotif...

  • Casual Listener
  • Hi there,    I had a free Spotify account for a long time and only upgraded to premium when a change of my Maxis (Malaysia) mobile postpaid plan entitled me to a complimentary upgrade. BU...
  • MattSuda
  • Spotify Star
  • 138 Views
  • 3 replies
  • 1 likes
  • Free
    Premium
    Subscription
  • 138 Views
  • 3 replies
  • 1 likes

profile picture not displayed

hey guys, just made a spotify account for coastersound and linked it to my personal facebook in preferences but its not changing the display picture in spotify? i want to link spotify to a page i manage within my personal facebook account is this pos...

  • Casual Listener
  • hey guys,   just made a spotify account for coastersound and linked it to my personal facebook in preferences but its not changing the display picture in spotify? i want to link spotify to a p...
  • coastersound
  • Casual Listener
  • 106 Views
  • 1 replies
  • 0 likes
  • Account
  • 106 Views
  • 1 replies
  • 0 likes

family plan

I added my daughter to the family plan.I can open the spotify account on her phone but it is my user name and my music. How do I set up her with her own user name so we can keep our music selections separate?

  • Newbie
  • I added my daughter to the family plan. I can open the spotify account on her phone but it is my user name and my music. How do I set up her with her own user name so we can keep our music selection...
  • htagnightmare
  • Newbie
  • 116 Views
  • 2 replies
  • 0 likes
  • Premium
  • 116 Views
  • 2 replies
  • 0 likes

Signed up for PRemium Student but charge full price 2 months in a row please help

Signed up for PRemium Student but charge full price 2 months in a row. I've already been charged for the month and just want to figure out how to switch to student and get my money back.

  • Newbie
  • Signed up for PRemium Student but charge full price 2 months in a row. I've already been charged for the month and just want to figure out how to switch to student and get my money back.
  • DasPeter
  • Community Legend
  • 81 Views
  • 1 replies
  • 0 likes
  • Premium
  • 81 Views
  • 1 replies
  • 0 likes

In process to get a subscription but I didn't qualify but my account was still charged

I was trying to apply for the student discount and I was verified by myunidays.com which accepts high schoolers but then when I went back to actually buy the student discount premium account, Sheer ID became the new verifier. Sheer ID didn't accept m...

  • Newbie
  • I was trying to apply for the student discount and I was verified by myunidays.com which accepts high schoolers but then when I went back to actually buy the student discount premium account, Sheer I...
  • DasPeter
  • Community Legend
  • 87 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 87 Views
  • 1 replies
  • 0 likes

The money has been removed from my card but i cant access my account

It shows on my recent payments that $7.99 were debit from my card but when i tried to access my account it says my payment didnt go through, also i received an email on 04/17 saying that my payment wasnt successful when it shows that the money was re...

  • Newbie
  • It shows on my recent payments that $7.99 were debit from my card but when i tried to access my account it says my payment didnt go through, also i received an email on 04/17 saying that my payment w...
  • DasPeter
  • Community Legend
  • 74 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 74 Views
  • 1 replies
  • 0 likes

Solved!! 2 account 1 credit card

can i have 2 account with one credit card? If not what should i do?

  • Casual Listener
  • can i have 2 account with one credit card? If not what should i do?
  • DasPeter
  • Community Legend
  • 3215 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 3215 Views
  • 3 replies
  • 0 likes

Trying to remove members from family plan

I have a family plan under my account with 4 other members. After the free trial, two of them were uninterested in pursuing it further. So I followed the steps I've found in these boards to cancel my whole subscription (ridiculously round about), but...

  • Newbie
  • I have a family plan under my account with 4 other members. After the free trial, two of them were uninterested in pursuing it further. So I followed the steps I've found in these boards to cancel my...
  • KatesHere
  • Community Legend
  • 282 Views
  • 4 replies
  • 1 likes
  • Premium
  • 282 Views
  • 4 replies
  • 1 likes

Solved!! Cancelled subscription late

My Spotify Premium was supposed to be cancelled on 1/29 or else it would renew automatically. I cancelled it late on 2/1 and was hoping it would cancel the monthly subscription and the monthly charge, but my mom still got charged the $10.99. I was wo...

  • Newbie
  • My Spotify Premium was supposed to be cancelled on 1/29 or else it would renew automatically. I cancelled it late on 2/1 and was hoping it would cancel the monthly subscription and the monthly charge...
  • lucky_lacey
  • Newbie
  • 998 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 998 Views
  • 2 replies
  • 0 likes

Solved!! Change the Facebook account linked to this subscription (premium)

Hi,I have a premium subscription and I need help to change the facebook account linked to this subscription to another one.Both are my facebook accounts. It's just that I use the new account and planning on to deactivate the other one.Any help is app...

  • Newbie
  • Hi, I have a premium subscription and I need help to change the facebook account linked to this subscription to another one. Both are my facebook accounts. It's just that I use the new account and ...
  • Fouadch
  • Newbie
  • 79506 Views
  • 36 replies
  • 5 likes
  • 79506 Views
  • 36 replies
  • 5 likes

Premium Account Hacked

Hi, I have just recieved an email informing me that my Spotify Premium account has had its email changed. For obvious reasons this is quite troubling and I wondered if a staff member could private message me so I can recover my account. Thank you.

  • Casual Listener
  • Hi, I have just recieved an email informing me that my Spotify Premium account has had its email changed. For obvious reasons this is quite troubling and I wondered if a staff member could private me...
  • crollinson
  • Casual Listener
  • 240 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Security
  • 240 Views
  • 2 replies
  • 0 likes

Solved!! Student discount

I have premium and am paying 9.99 a month but i just realized that there is the option for students to just pay 5 a month. Since i'm a college student this is wonderful news haha. How can i change my premium subscription to the student discount subsc...

  • Casual Listener
  • I have premium and am paying 9.99 a month but i just realized that there is the option for students to just pay 5 a month. Since i'm a college student this is wonderful news haha. How can i change my...
  • Maxim
  • Spotify Star
  • 181 Views
  • 2 replies
  • 0 likes
  • Account
  • 181 Views
  • 2 replies
  • 0 likes

Resetting or deleting account

Hi all,I have difficulties to find a way how to reset my account which means deleting all playlists, saved preferences and so on.I would also want to change my username. If you just can delete my account, I am happy with that. So I can set it up as n...

  • Visitor
  • Hi all, I have difficulties to find a way how to reset my account which means deleting all playlists, saved preferences and so on. I would also want to change my username.   If you just can ...
  • osornios
  • Spotify Star
  • 4910 Views
  • 2 replies
  • 0 likes
  • Account
  • 4910 Views
  • 2 replies
  • 0 likes

Log out everywhere DOES NOT WORK FOR SONOS

I recently visited a hotel and was excited that I could use my Spotify account on their Sonos. This has turned into a reall nightmare for me since the "Log out Everywhere function" does not work for Sonos. I log in via facebook ( which I can never ch...

  • Newbie
  • I recently visited a hotel and was excited that I could use my Spotify account on their Sonos. This has turned into a reall nightmare for me since the "Log out Everywhere function" does not work for ...
  • osornios
  • Spotify Star
  • 236 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 236 Views
  • 1 replies
  • 0 likes

Solved!! Payed for Premium account for months but still get free

Hi All, I need help!free, unsatisfied, Free, Login, SubscriptionI raised this question via the contact form to spotify multiple times but dont get any respons! As stated in the subject I payed for Premium account for months but still get free.Followe...

  • Newbie
  • Hi All,   I need help!free, unsatisfied, Free, Login, Subscription I raised this question via the contact form to spotify multiple times but dont get any respons! 😞 As stated in the subje...
  • osornios
  • Spotify Star
  • 201 Views
  • 2 replies
  • 0 likes
  • Free
    Login
    Subscription
  • 201 Views
  • 2 replies
  • 0 likes

Marantz - Facebook login

Hello there, my account is linked with my Facebook account, so I don't have any username & pass combination. How can I setup my Spotify account on my Marantz ? Thanks

  • Casual Listener
  • Hello there, my account is linked with my Facebook account, so I don't have any username & pass combination. How can I setup my Spotify account on my Marantz ? Thanks
  • osornios
  • Spotify Star
  • 207 Views
  • 4 replies
  • 0 likes
  • Login
  • 207 Views
  • 4 replies
  • 0 likes

Someone deleted all my playlist.

This is not a problem no longer for me but I just want to inform anyone out there having same problems.So today someone got to my acccount and he deleted all my playlists and created his own to my account.I tried to look same kind of problems from th...

  • Newbie
  • This is not a problem no longer for me but I just want to inform anyone out there having same problems. So today someone got to my acccount and he deleted all my playlists and created his own to my ...
  • osornios
  • Spotify Star
  • 806 Views
  • 1 replies
  • 1 likes
  • Premium
    Security
  • 806 Views
  • 1 replies
  • 1 likes

Cannot change country/update payment. Old problem?

Hi everyone,I have an italian account, I live in Germany now, and, since I have a german credit card I want to update my payment details and therefore my country. If I update my payment details I'm asked for the country change, I press ok but the pag...

  • Newbie
  • Hi everyone, I have an italian account, I live in Germany now, and, since I have a german credit card I want to update my payment details and therefore my country.  If I update my payment deta...
  • electrapopstep
  • Casual Listener
  • 234 Views
  • 4 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 234 Views
  • 4 replies
  • 0 likes

Strange problem with unavailable albums, that are available to others

Hello!I've been subscribing to Spotify for many years, and there are a few albums from some of my favorite artists that haven't been available for me. I simply thought it was because the artist chose to not have them available through Spotify. Howeve...

  • Newbie
  • Hello! I've been subscribing to Spotify for many years, and there are a few albums from some of my favorite artists that haven't been available for me. I simply thought it was because the artist cho...
  • SuperWisdom
  • Community Legend
  • 124 Views
  • 1 replies
  • 0 likes
  • Account
  • 124 Views
  • 1 replies
  • 0 likes