Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I have upgraded my subscription and paid for it through iTunes and it still shows up as free when I go to use the app. I have followed all the steps you have said and none of them have worked
No puedo obtener Spotify Premium, ya que continuamente pago a través de tarjetas de prepago de Itunes y usualmente cuando se me olvida pagar me quitan el Premium. La única diferencia, es que esta vez cuando quiero volver a obtener Premium con la vers...
Hi,I wanted to listen to Spotify, but I can't login. Also when I want to login to the site it says that my account doesn't excist. But when I want to make a new account with the sams e-mail adres it tells me that a account already excist... I also ca...
I have accidentally turned on Family on an account that was supposed to join the Family. What do I do now? When I try to cancel the subscription, it still tells I have Family till end of billing month, so it seems I cannot be added to another Family....
Can I no longer sign in for days. Whether by phone, via the PC with Windows or with the program or web player.Always stands side loading errors and nothing works any more.Have the feeling that my account has been blocked for whatever reason either of...
I am having trouble logging into my account, my account was working perfectly untill all of a sudden I was logged out. I tried to log in in all possible ways and it kept saying my password was wrong even though I am 100% certain it is right. I then w...
Is there any chance to listen on two locations with one account?My girlfriend and me have one spotify account on our home stereo - played over an connected iPad. This Account is also on my Stereo in my office.And now when my girlfriend is at home and...
Hello Community, this month Spotify bookes 9,99€ from my paypal account instead of the usual 4,99€ because I am a student.A few months ago I successfully updatet my student subscribtion for Spotify but for May they booked 9,99€ and it says that the n...
I recently received an email from spotify that my account was cancelled. I did not request that. I am not able to log in, I just made a payment. Help my account is blocked
Using my iPhone trying to purchase premium with my Visa card but it won't work, got no idea??
Hello, I was using the premium free trial. For some reason I thought the trial ended tommorow so I logged on today to see that it actually ended today and I was already charged $10. I haven't even used the service at all today, so I'm seeing if there...
I signed up for the $0.99 for 3 months bundle, and it is due for renewal on 30th June. If I cancel today will my premium end immediately or on 30th June? Cause I want to know if I should lock in the cancellation today, thanks!
Hello, please cancel my Spotify account diana_l_c.Respectively what do I have to do in order to have it deleted? With kind regardsDiana
Hi I have reinstalled spotify and have logged in but it is saying I only have spotify free. I have spotify premium. How do I fix this problem as I am making payments for premium.
There is something wrong with my premium for spotify and ever since there was a new update it wasnt letting me get the premium and i am using this on mobile but i need help with this bug or problem
I'm realy having trouble and a stressful time because I do not have that premium button. I've tried logging out, deleting the app, but still the same, can't find that premium button. I can't upgrade to Premium... (I'm paying with Itunes)
Hello, I was charged by Spotify and iTunes both 10.55. Is there reason why? And who do I contact to take care of this?
Will I be able to try the summer offer ($1) for the next 3 months, then cancel it and then sign up for the student price ($5)?
So I tried to get the 0.99$ premium but it said that I was not eligible to get it. So I clicked it two more times and it said the same thing. It then charged me 3.00$ and did not give me premium. I would like my 3.00$ refunded.
Abrí spotify la primera vez con mi cuenta de Facebook y luego compre la premium usando otro correo. Ahora no puedo conectarme a Facebook con mi cuenta premium porque ya está asociada a otra cuenta de spotify. Que debo hacer?