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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1766 Views
  • 0 replies
  • 8 likes
  • Security
  • 1766 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 448178 Views
  • 970 replies
  • 108 likes
  • Account
  • 448178 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199469 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199469 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108591 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108591 Views
  • 72 replies
  • 11 likes

Solved!!Superuser Contribution Login issue, bank still associated

Good evening, I was listening on my iPhone XR and all of a sudden it outlogged, not only on this device but everywhere. The E-Mail associated with the account is no longer available, but the Spotify account is associated with my bank account and I at...

  • Visitor
  • Good evening, I was listening on my iPhone XR and all of a sudden it outlogged, not only on this device but everywhere. The E-Mail associated with the account is no longer available, but the Spotify ...
  • Alex
  • Spotify Legend
  • 538 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 538 Views
  • 1 replies
  • 0 likes

General question about spotify account

Good morning,evening,night,i have a question,i have a relative that lives in usa and i was wondering,if he creates a spotify account (he lives in united states) and connect it to his spotify family premium and give me the account, can i use it in gre...

  • Regular
  • Good morning,evening,night, i have a question,i have a relative that lives in usa and i was wondering,if he creates a spotify account (he lives in united states) and connect it to his spotify family...
  • Billy-J
  • Spotify Star
  • 587 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Subscription
  • 587 Views
  • 1 replies
  • 0 likes

Solved!! General question about spotify account

Good morning/evening/night , I have 2 general questions concerning spotify accounts 1)Can a spotify account has 2 different registered countries like united states and Greece? 2)I have a relative that lives in France and doesn't want his spotify prem...

  • Regular
  •   Good morning/evening/night ,   I have 2 general questions concerning spotify accounts    1)Can a spotify account has 2 different registered countries like united states and...
  • Billy-J
  • Spotify Star
  • 805 Views
  • 7 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 805 Views
  • 7 replies
  • 0 likes

Solved!! Change operator and go to duo premium: what to do?

Hello, I have a Premium account at my curent operator that I share with my daugther.I would like to go to duo premium so that we can have our own accounts.My operator does not propose this option.So I'll subscribe through spotify directly:1) how shal...

  • Casual Listener
  • Hello,   I have a Premium account at my curent operator that I share with my daugther. I would like to go to duo premium so that we can have our own accounts. My operator does not propose th...
  • Emilia_8
  • Community Legend
  • 374 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 374 Views
  • 1 replies
  • 0 likes

Change Email Address

PlanFreeCountryUnited States My Question or Issue: Can I change my email address for my other account? I don't have access to my email address that the account uses

  • Visitor
  •   Plan Free Country United States     My Question or Issue: Can I change my email address for my other account? I don't have access to my email address that the account uses &n...
  • AdamDamon
  • Spotify Star
  • 380 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 380 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I keep being asked to reset my password

Every few days, I am sent an email saying that I need to reset my password.Why? It is very annoying having to keep coming up with new ones every few days(since I'm not allowed to use older ones). I've been a Premium member for years.I'm on a Mac desk...

  • Gig Goer
  • Every few days, I am sent an email saying that I need to reset my password. Why? It is very annoying having to keep coming up with new ones every few days (since I'm not allowed to use older ones)....
  • CarlosE
  • Moderator
  • 470 Views
  • 3 replies
  • 0 likes
  • Login
  • 470 Views
  • 3 replies
  • 0 likes

How can I change the familiy price plan owner ?

PlanPremium FamilyCountrySwitzerlandDeviceA logOperating SystemAlso a lotMy Question or IssueI’d like to give my « owner » role to someone else in my family. How can I do that ?I mean, there’s no option to make this clearly

  • Visitor
  • Plan Premium Family Country Switzerland Device A log Operating System Also a lot My Question or Issue I’d like to give my « owner » role to someone else in my family. How can I do that ? I ...
  • Brunelicia
  • Community Legend
  • 387 Views
  • 1 replies
  • 0 likes
  • Premium
  • 387 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium account on PC but not on Pixel 4a

PlanPremium CountryUK DeviceDesktop Pc with Win 10. Purchased Premium and using web player, logged in with Google accountPixel 4a with Android version 11 only recognises Spotify free version, this is after deleting data, clearing cache, uninstalling....

  • Casual Listener
  • Plan Premium   Country UK   Device Desktop Pc with Win 10. Purchased Premium and using web player, logged in with Google account Pixel 4a with Android version 11 only recognises Spo...
  • Gareth_Penn
  • Casual Listener
  • 397 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 397 Views
  • 3 replies
  • 0 likes

Superuser Contribution No support

I can't believe that Spotify has no tech support except for this open forum.I changed to IPhone 7 from iPhone 6 yesterday and logged on using the same log in details. Although I am paying for premium I only have access to basic......how to fix ??

  • Casual Listener
  • I can't believe that Spotify has no tech support except for this open forum. I changed to IPhone 7 from iPhone 6 yesterday and logged on using the same log in details. Although I am paying for pre...
  • Phweeb
  • Regular
  • 384 Views
  • 3 replies
  • 0 likes
  • 384 Views
  • 3 replies
  • 0 likes

Disable facebook created spotify account and link new spotify account with facebook

PlanPremium Operating System(Android and Windows 10) My Question or Issue I created a spotify account last 2015 through log in with facebook. However i have recently purchased a premium spotify account that is linked with my email and not with facebo...

  • Newbie
  •   Plan Premium   Operating System (Android and Windows 10)   My Question or Issue   I created a spotify account last 2015 through log in with facebook. However i have rec...
  • Billy-J
  • Spotify Star
  • 539 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 539 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wechsel Premium zu Family (Telekom)

Hallo,ich habe auf einem Telekom Business-Tarif die Option "Music Streaming", die wahrscheinlich auch Spotify-Premium einschließt.Wenn ich mich über die Spotify-Weboberfläche anmelde, erscheint bei der Kontoverwaltung der Hinweis "Dein Abo gehört zu ...

  • Casual Listener
  • Hallo, ich habe auf einem Telekom Business-Tarif die Option "Music Streaming", die wahrscheinlich auch Spotify-Premium einschließt. Wenn ich mich über die Spotify-Weboberfläche anmelde, erscheint...
  • A_MusicListener
  • Casual Listener
  • 2950 Views
  • 3 replies
  • 0 likes
  • Premium
  • 2950 Views
  • 3 replies
  • 0 likes

Superuser Contribution Recover songs of a collaborative playlist

I was following a collaborative playlist made by my friend. I still have the playlist but all the songs in it got deleted. Due to this, i can't use the "recover playlist" option. The playlist was under the name of '3/8.**bleep**Is there any way i can...

  • Newbie
  • I was following a collaborative playlist made by my friend. I still have the playlist but all the songs in it got deleted. Due to this, i can't use the "recover playlist" option. The playlist was und...
  • Jeremy
  • Spotify Legend
  • 392 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 392 Views
  • 1 replies
  • 0 likes

Premium on iPad but not iphone

Can someone please kindly helpi have the trial premium version on my iPad but it doesn’t show premium on my iphone?any ideas why?thanksmartin one of the below information is required. However, the more you provide the easier it will be for us to try ...

  • Newbie
  • Can someone please kindly help i have the trial premium version on my iPad but it doesn’t show premium on my iphone? any ideas why? thanks martin   one of the below information is required...
  • Billy-J
  • Spotify Star
  • 274 Views
  • 1 replies
  • 0 likes
  • Account
  • 274 Views
  • 1 replies
  • 0 likes

Superuser Contribution Explicit Context Exception

Hello,I have explicit content shut off on my son's account. But there are few songs that are tagged with explicit that i reviewed, and i am ok for him to listen to it. Is there anyway i can mark a song as an exception, and allow him to play it, witho...

  • Newbie
  • Hello, I have explicit content shut off on my son's account.   But there are few songs that are tagged with explicit that i reviewed, and i am ok for him to listen to it.  Is there an...
  • Jose_M
  • Spotify Star
  • 1050 Views
  • 2 replies
  • 6 likes
  • Other
  • 1050 Views
  • 2 replies
  • 6 likes

Do I have an account or not?

I'm trying to log in with my email address. It says I have the wrong password, so I click the forgot password button. It then tells the that "there is no account associated with this email." Huh, that's weird but ok, I guess I'll go create one with t...

  • Newbie
  • I'm trying to log in with my email address.  It says I have the wrong password, so I click the forgot password button.  It then tells the that "there is no account associated with this emai...
  • Brunelicia
  • Community Legend
  • 466 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 466 Views
  • 1 replies
  • 0 likes

Spotify Connect not working from any device

Spotify no longer recognizes SpotifyConnect devices on my wifi network. It lists them as devices but can not connect to them.If I uninstall Spotify and reinstall (Samsung s10), then Spotify still recognizes them as being "SpotifyConnect" but I am not...

  • Visitor
  • Spotify no longer recognizes SpotifyConnect devices on my wifi network. It lists them as devices but can not connect to them. If I uninstall Spotify and reinstall (Samsung s10), then Spotify still r...
  • OneByBoo
  • Roadie
  • 321 Views
  • 1 replies
  • 1 likes
  • 321 Views
  • 1 replies
  • 1 likes

How can I change my username and email adress after disconnecting from facebook?

PlanFree/PremiumCountry USA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI've been trying to disconnect my account from Facebook for a while now, which I guess I ...

  • Newbie
  • Plan Free/Premium Country USA   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I...
  • Billy-J
  • Spotify Star
  • 404 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 404 Views
  • 1 replies
  • 0 likes

To unsubscribe to Spotify premium ( See more details)

PlanPremiumCountrySingapore My Question or IssueI intend to unsubscribe to Spotify premium and the issue is I don't remember the password to the Spotify account. Another issue is that I don't remember the gmail password as well and could not retrieve...

  • Newbie
  • Plan Premium Country Singapore   My Question or Issue I intend to unsubscribe to Spotify premium and the issue is I don't remember the password to the Spotify account.   Another iss...
  • AdamDamon
  • Spotify Star
  • 625 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 625 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Duplicate Podcast

My Question or IssueI switched RSS feeds a few months ago, and my "old" podcast that was linked to the account I deleted, but it is still showing up on Spotify. I logged into the old RSS feed, and there's nothing there. How do I get my "old" podcast ...

  • Newbie
  • My Question or Issue I switched RSS feeds a few months ago, and my "old" podcast that was linked to the account I deleted, but it is still showing up on Spotify. I logged into the old RSS feed, and ...
  • Alex
  • Spotify Legend
  • 883 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 883 Views
  • 1 replies
  • 0 likes

Back to 30 minutes free listening

Spotify promises 30 minutes free listening, but after 2 songs there is another advertising........ and regularly. That is annoying and not what is promised. I choose to hear a commercial between the music, not the other way around. Bring back your pr...

  • Visitor
  • Spotify promises 30 minutes free listening, but after 2 songs there is another advertising........ and regularly. That is annoying and not what is promised. I choose to hear a commercial between the ...
  • Ignostic
  • Casual Listener
  • 1230 Views
  • 3 replies
  • 3 likes
  • 1230 Views
  • 3 replies
  • 3 likes