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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1080796 Views
  • 118 replies
  • 104 likes
  • Account
  • 1080796 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 50001 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 50001 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1146497 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1146497 Views
  • 4840 replies
  • 118 likes

Facebook deleted my premium account

Facebook deleted my account out of nowhere and my Premium Spotify account is still active, but I can't recover an E-mail, because it isn't attached to one (i only have access to it through my phone app), but I am still being charged monthly though my...

  • Not applicable
  • Facebook deleted my account out of nowhere and my Premium Spotify account is still active, but I can't recover an E-mail, because it isn't attached to one (i only have access to it through my phone a...
  • J-Bayudang
  • Composer
  • 402 Views
  • 7 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 402 Views
  • 7 replies
  • 0 likes

Problem with the "download playlist"

Ok, I'm on premium. I downloaded the playlists that I listen the most (pc and android). The next day I go out and surprise! None of those paylists was downloaded, so I had to use my data. It is the first time it happens to me. What happened? In that ...

  • Not applicable
  • Ok, I'm on premium. I downloaded the playlists that I listen the most (pc and android). The next day I go out and surprise! None of those paylists was downloaded, so I had to use my data. It is the f...
  • Jᴀᴄᴋ
  • Roadie
  • 295 Views
  • 1 replies
  • 0 likes
  • Premium
  • 295 Views
  • 1 replies
  • 0 likes

Superuser Contribution Device Labeled "Kitchen Speaker" Using my account

I have been in the midst of listening to my music lately when out of no where the music stops. When I check my phone it says "you are listening on Kitchen Speaker"....oh I am most certainly not. I have never heard of this device so of course I never ...

  • Newbie
  • I have been in the midst of listening to my music lately when out of no where the music stops. When I check my phone it says "you are listening on Kitchen Speaker"....oh I am most certainly not. I ha...
  • 81768630
  • Casual Listener
  • 2561 Views
  • 8 replies
  • 3 likes
  • Account
    Premium
    Security
  • 2561 Views
  • 8 replies
  • 3 likes

Solved!! Cant login

When I try to login it says my password is incorrect, what do I do?

  • Not applicable
  • When I try to login it says my password is incorrect, what do I do?
  • Jᴀᴄᴋ
  • Roadie
  • 517 Views
  • 3 replies
  • 1 likes
  • Login
  • 517 Views
  • 3 replies
  • 1 likes

Passwords that contain 'x' between 2 numbers (e.g. 3x5) don't work on Android or iOS

I have both an iPhone XR and a Samsung Galaxy S9 (both on latest OS & Spotify Versions).This seems to be a recent problem, but my password contained an 'x' in between 2 numbers (e.g. 3x5) and it looks like your password field is automatically convert...

  • Casual Listener
  • I have both an iPhone XR and a Samsung Galaxy S9 (both on latest OS & Spotify Versions). This seems to be a recent problem, but my password contained an 'x' in between 2 numbers (e.g. 3x5) and...
  • Jᴀᴄᴋ
  • Roadie
  • 241 Views
  • 3 replies
  • 0 likes
  • Login
  • 241 Views
  • 3 replies
  • 0 likes

Solved!! Random log-out & can't recover password

Hello! This isn't regarding my own account, it's about my girlfriends account. Yesterday her app kept pausing and stuttering, which was odd. Then when playing music this morning she got logged out of the app entirely, and then it wouldn't let her sig...

  • Casual Listener
  • Hello! This isn't regarding my own account, it's about my girlfriends account. Yesterday her app kept pausing and stuttering, which was odd. Then when playing music this morning she got logged out of...
  • Loopsie
  • Casual Listener
  • 744 Views
  • 2 replies
  • 0 likes
  • Account
  • 744 Views
  • 2 replies
  • 0 likes

Solved!! Canvas option

PlanPremiumCountryNicaraguaDevice(Samsung Galaxy s6)Operating System(Android Nougat 7.0) My Question or IssueWhat's Canvas? What is it for?

  • Casual Listener
  • Plan Premium Country Nicaragua Device (Samsung Galaxy s6) Operating System (Android Nougat 7.0)   My Question or Issue What's Canvas? What is it for?
  • Noah
  • Spotify Star
  • 2591 Views
  • 3 replies
  • 0 likes
  • Premium
  • 2591 Views
  • 3 replies
  • 0 likes

Account sembra non esistere più

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • OneByBoo
  • Community Legend
  • 190 Views
  • 1 replies
  • 0 likes
  • Account
  • 190 Views
  • 1 replies
  • 0 likes

Account sembra non esistere più

PlanFree/PremiumCountryItalyDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country Italy Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Ste7774
  • Casual Listener
  • 245 Views
  • 2 replies
  • 0 likes
  • Account
  • 245 Views
  • 2 replies
  • 0 likes

Suggested music

I want to know if there is any way to change suggestions. I am from Argentina and I hate music in Spanish. All the suggested playlist are in spanish... Thanks!

  • Casual Listener
  • I want to know if there is any way to change suggestions. I am from Argentina and I hate music in Spanish. All the suggested playlist are in spanish...    Thanks!
  • Javimir
  • Casual Listener
  • 153 Views
  • 2 replies
  • 0 likes
  • Account
  • 153 Views
  • 2 replies
  • 0 likes

Solved!! Changing my Email

PlanPremiumCountryUruguay DeviceMacbook Pro late 2017Operating SystemmacOS 10.14.4 My Question or IssueHi, i have an email account connected to my spotify account that i no longer use, now i want to change it but i can't, and if i try to contact the ...

  • Casual Listener
  • Plan Premium Country Uruguay   Device Macbook Pro late 2017 Operating System macOS 10.14.4   My Question or Issue Hi, i have an email account connected to my spotify account that...
  • Brunvc
  • Casual Listener
  • 455 Views
  • 6 replies
  • 0 likes
  • Account
    Login
  • 455 Views
  • 6 replies
  • 0 likes

Solved!! Data Requests

Is there a limit on how many times I can request my data via privacy settings? I want to track my listening and it appears this is the only way I can get a record of tracks listened to over a period of time. Thanks.

  • Casual Listener
  • Is there a limit on how many times I can request my data via privacy settings?   I want to track my listening and it appears this is the only way I can get a record of tracks listened to over ...
  • Billy-J
  • Spotify Star
  • 4498 Views
  • 3 replies
  • 1 likes
  • Account
  • 4498 Views
  • 3 replies
  • 1 likes

Solved!! Spotify cannot verify my mail, cannot give me new password, there is a loop here

PlanI use Family Share PlanCountryTurkeyDevicePC - LG K10Operating SystemWindows 10 & Android My Question or IssueIn time, I created my spotify account with Facebook profile. But I deleted my facebook profile yesterday. Today, I wanted to login spoti...

  • Not applicable
  • Plan I use Family Share Plan Country Turkey Device PC - LG K10 Operating System Windows 10 & Android   My Question or Issue In time, I created my spotify account with Facebook prof...
  • J-Bayudang
  • Composer
  • 1830 Views
  • 5 replies
  • 0 likes
  • Account
    Login
  • 1830 Views
  • 5 replies
  • 0 likes

Solved!! Account Login with a new email

I was using a Spotify Premium account through a family share plan. The email that was associated with my account on the family premium plan was deleted and I no longer use that email. I did not have the chance to update my new email on the family pla...

  • Casual Listener
  • I was using a Spotify Premium account through a family share plan. The email that was associated with my account on the family premium plan was deleted and I no longer use that email. I did not have ...
  • J-Bayudang
  • Composer
  • 915 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
  • 915 Views
  • 5 replies
  • 0 likes

Superuser Contribution Não consigo encontrar um perfil existente no Spotify

Plan Preminum Country Brasil Device A5 2017 Operating System Android My Question or Issue Já tentei usar comando do tipo "spotify:user:[snip - Community Moderator edit]" para encontra, mas mesmo assim não encontro-a. No caso o perfil dela é iamdeamel...

  • Newbie
  • Plan Preminum Country Brasil   Device A5 2017 Operating System Android   My Question or Issue Já tentei usar comando do tipo "spotify:user:[snip - Community Moderator ...
  • Katerina
  • Spotify Legend
  • 670 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 670 Views
  • 1 replies
  • 0 likes

Logged into my account today, all my playlists were gone and replaced by Turkish music

PlanFree/PremiumCountryCanadaDeviceComputerOperating SystemWindows 10 My Question or Issue Logged into spotify today, all my playlists were wiped. Instead I found turkish playlists filled with turklist music. I was still able to find and save two of ...

  • Casual Listener
  • Plan Free/Premium Country Canada Device Computer Operating System Windows 10   My Question or Issue   Logged into spotify today, all my playlists were wiped. Instead I found turk...
  • Jᴀᴄᴋ
  • Roadie
  • 400 Views
  • 1 replies
  • 0 likes
  • Premium
    Security
  • 400 Views
  • 1 replies
  • 0 likes

Solved!! Cant login to old account

PlanFreeCountryMalaysiaDeviceHuawei Nova 2i My Question or Issuei've made a free account last year around june or july and i didnt really use it. Recently i tried logging in to that account again and it tells me that my email is "not associated with ...

  • Newbie
  • Plan Free Country Malaysia Device Huawei Nova 2i   My Question or Issue i've made a free account last year around june or july and i didnt really use it. Recently i tried logging in to t...
  • Jose_M
  • Spotify Star
  • 751 Views
  • 1 replies
  • 1 likes
  • Account
    Free
    Login
  • 751 Views
  • 1 replies
  • 1 likes

Solved!! Why won't any music play on my account?

Plan FreeCountry USADeviceComputerOperating SystemWindows 10 My Question or IssueWhy won't any music play on my account? No matter what I try to play, it won't play ANYTHING. I am using the webbrowser and do not have the app downloaded.

  • Casual Listener
  • Plan  Free Country  USA Device Computer Operating System Windows 10   My Question or Issue Why won't any music play on my account? No matter what I try to play, it won't play...
  • Abbi89
  • Casual Listener
  • 459 Views
  • 2 replies
  • 1 likes
  • Account
  • 459 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Account log-in not working

Hello, just recently I discovered that I couldn't log-in to my Spotify account. Yesterday everything was going well, until I was randomly logged out and any attempts to log-in after didn't work. I didn't try to change my password, and any attempts to...

  • Not applicable
  • Hello, just recently I discovered that I couldn't log-in to my Spotify account. Yesterday everything was going well, until I was randomly logged out and any attempts to log-in after didn't work. I di...
  • user-removed
  • Not applicable
  • 964 Views
  • 4 replies
  • 0 likes
  • Account
    Security
  • 964 Views
  • 4 replies
  • 0 likes