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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8597 Views
  • 1 replies
  • 9 likes
  • Security
  • 8597 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 476736 Views
  • 978 replies
  • 111 likes
  • Account
  • 476736 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1208335 Views
  • 119 replies
  • 117 likes
  • Account
  • 1208335 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119518 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119518 Views
  • 72 replies
  • 12 likes

Superuser Contribution remote connection security issue

Hi My friend lives in other city and other country and he has my playing device on his account (because i gave him access some time ago when he was visitng me) so he is able to play music on this anytime from anywhere) I am not able to remove him fro...

  • Casual Listener
  • Hi    My friend lives in other city and other country and he has my playing device on his account  (because i gave him access some time ago when he was visitng me) so he is able to p...
  • Alex
  • Spotify Legend
  • 535 Views
  • 3 replies
  • 0 likes
  • Security
  • 535 Views
  • 3 replies
  • 0 likes

Change Email...

My Question or Issue Hi, I'm trying to change the email on my account to another email of mine but it keeps saying that the email is already being used by another account. However, I deleted the other account that it was tied to so I'm wondering why ...

  • Newbie
  • My Question or Issue   Hi, I'm trying to change the email on my account to another email of mine but it keeps saying that the email is already being used by another account. However, I deleted...
  • AdamDamon
  • Spotify Star
  • 358 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 358 Views
  • 1 replies
  • 0 likes

How do I change the now playing color?

Help! I noticed that most gave my friends have different colors on the now playing thing. This never happens for me, and it just stays a solid gray. Does anyone know how to change this?

  • Newbie
  • Help! I noticed that most gave my friends have different colors on the now playing thing. This never happens for me, and it just stays a solid gray. Does anyone know how to change this?
  • Maxim
  • Spotify Star
  • 2448 Views
  • 1 replies
  • 0 likes
  • Account
  • 2448 Views
  • 1 replies
  • 0 likes

Can’t log in

My downloaded Music hasn’t been playing offline for 3 days. I updated my iPhone, deleted the app, reinstalled, and now I can’t login. I reset my password and still can’t login. Message is “something went wrong try again later”PremiumCountryUSA Device...

  • Casual Listener
  • My downloaded Music hasn’t been playing offline for 3 days. I updated my iPhone, deleted the app, reinstalled, and now I can’t login. I reset my password and still can’t login. Message is “something ...
  • Kentaro1503
  • Casual Listener
  • 775 Views
  • 4 replies
  • 1 likes
  • Login
  • 775 Views
  • 4 replies
  • 1 likes

Anmelden geht nicht. Irgendetwas ist schief gelaufen

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Bella_K
  • Composer
  • 2245 Views
  • 1 replies
  • 0 likes
  • Login
  • 2245 Views
  • 1 replies
  • 0 likes

Solved!! Artist Profile Claim Leaves Two Profiles, Does not Merge

My Question or Issue Hey Community,we recently launched our first techno project on Spotify @ unbenannt unbekanntLaunched through a distributor, an artist profile was automatically created.We claimed the profile through our regular account (with the ...

  • Newbie
  • My Question or Issue   Hey Community, we recently launched our first techno project on Spotify @ unbenannt unbekannt Launched through a distributor, an artist profile was automatically cre...
  • Maxim
  • Spotify Star
  • 470 Views
  • 1 replies
  • 0 likes
  • Account
  • 470 Views
  • 1 replies
  • 0 likes

Superuser Contribution "This address is already associated with an existing account ?"

Hello everyone!I'm having a really tiring problem with this Spotify thing....I created a premium Family account. The whole family has been listening to their music - no problems.Suddenly!Spotify sends an email asking me to change my password because ...

  • Regular
  • Hello everyone! I'm having a really tiring problem with this Spotify thing.... I created a premium Family account. The whole family has been listening to their music - no problems. Suddenly! Spot...
  • CarlosE
  • Moderator
  • 774 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 774 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem with Log in after changing my password

Hi,I had problem to log in after i changed my password.First I changed my password sucessfuly and navigated to my account to the web browser, but I can't login to my phone and laptop.

  • Newbie
  • Hi, I had problem to log in after i changed my password. First I changed my password sucessfuly and navigated to my account to the web browser, but I can't login to my phone and laptop.
  • Elena
  • Moderator
  • 738 Views
  • 4 replies
  • 0 likes
  • 738 Views
  • 4 replies
  • 0 likes

Cannot make a new account. What is this god-awful signup process?

I am trying to create a new Spotify account for the TV, so it's not linked to my own personal account so anyone can come and add their own stuff while they visit. Whatever. Should be simple. I have tried every legit email I have. I have even tried my...

  • Newbie
  • I am trying to create a new Spotify account for the TV, so it's not linked to my own personal account so anyone can come and add their own stuff while they visit. Whatever. Should be simple.   ...
  • Maxim
  • Spotify Star
  • 271 Views
  • 1 replies
  • 0 likes
  • Account
  • 271 Views
  • 1 replies
  • 0 likes

Superuser Contribution Username Shown Publicly when not Logged in

PlanPremiumCountryUnited StatesDeviceDesktopOperating SystemWin 10 My Question or IssueFor privacy, I have my profile/display name set to random gibberish. My actual account name contains my real name, but my understanding is that is only visible to ...

  • Casual Listener
  • Plan Premium Country United States Device Desktop Operating System Win 10   My Question or Issue For privacy, I have my profile/display name set to random gibberish. My actual acc...
  • Kiril
  • Moderator
  • 303 Views
  • 1 replies
  • 0 likes
  • Account
  • 303 Views
  • 1 replies
  • 0 likes

Can't change my country in Settings

PlanPremiumCountry: Belarus in the past, now - in Lithuania Device(Xiaomi redmi note 5 )Operating System(Android) My Question or IssueI can't change my country in the Settings. The problem is, when I update payment method, currency changes to Euros, ...

  • Newbie
  •   Plan Premium Country: Belarus in the past, now - in Lithuania   Device (Xiaomi redmi note 5 ) Operating System (Android)   My Question or Issue I can't change my country i...
  • Maxim
  • Spotify Star
  • 329 Views
  • 1 replies
  • 0 likes
  • Account
  • 329 Views
  • 1 replies
  • 0 likes

Superuser Contribution CAN'T LOG IN ON DESKTOP APP

PlanFreeCountry USADeviceMac My Question or Issue One day I was logged out of the spotify app on my mac, and I've been unable to log back in since. My username and password (and logging in with facebook) works on the spotify website and the iPhone ap...

  • Music Fan
  • Plan Free Country  USA Device Mac     My Question or Issue  One day I was logged out of the spotify app on my mac, and I've been unable to log back in since.  My use...
  • jc007
  • Newbie
  • 16067 Views
  • 22 replies
  • 0 likes
  • Login
  • 16067 Views
  • 22 replies
  • 0 likes

Solved!!Superuser Contribution Username is not appearing in searches

Plan: Premium (Family)Device: all (friends using various)Country: Canada My username is not appearing in searches. I was told by a Spotify representative a few things that are not accurate or reasonable responses. The first is that my username is uf9...

  • Music Fan
  • Plan: Premium (Family) Device: all (friends using various) Country: Canada    My username is not appearing in searches. I was told by a Spotify representative a few things that are not ...
  • Kiril
  • Moderator
  • 6625 Views
  • 20 replies
  • 4 likes
  • Account
  • 6625 Views
  • 20 replies
  • 4 likes

Problems with Discover Weekly "infected" with awful music.

I'm trying to fix a heavily infected discover weekly. I'm describing it as infected because this all comes from a playlist of rain noise that I was using to help with sleep, and now means I get nothing but ambient pan pipes and chanting "music" on my...

  • Regular
  • I'm trying to fix a heavily infected discover weekly. I'm describing it as infected because this all comes from a playlist of rain noise that I was using to help with sleep, and now means I get nothi...
  • LucasAM
  • Newbie
  • 2599 Views
  • 6 replies
  • 5 likes
  • Premium
    Subscription
  • 2599 Views
  • 6 replies
  • 5 likes

Superuser Contribution When I ask Google Home to shuffle daily mix, it instead shuffles a album by Luis Masters.

PlanPremiumCountryCanadaDeviceGoogle Home My Question or Issue:When asking Google Home to shuffle Daily Mix, it instead plays a album by Luis Masters. This started happening on the 24th of November and applies to all 6 Daily Mixes

  • Newbie
  • Plan Premium Country Canada Device Google Home   My Question or Issue: When asking Google Home to shuffle Daily Mix, it instead plays a album by Luis Masters. This started happening on t...
  • Elena
  • Moderator
  • 693 Views
  • 1 replies
  • 1 likes
  • Account
  • 693 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Community profile lost after switching from facebook-connected to email-based account?

Hi there, apparently I do not have access to my old facebook-connected profile here in the community after switching to a new, e-mail based account. Is there a way to merge my new account (alexanderklar) with my old one (klar)? Or maybe reactivate ac...

  • Visitor
  • Hi there,   apparently I do not have access to my old facebook-connected profile here in the community after switching to a new, e-mail based account.   Is there a way to merge my new a...
  • serbanpaun
  • Music Fan
  • 1173 Views
  • 10 replies
  • 0 likes
  • Account
  • 1173 Views
  • 10 replies
  • 0 likes

Superuser Contribution Want to change email

I have a premium family account, based in Sweden.I want to change my work email (leaving jobs) which I use for my profile, to my private gmail. But this is being used for one of my daughters, but I can't change to her email address as it says that it...

  • Casual Listener
  • I have a premium family account, based in Sweden. I want to change my work email (leaving jobs) which I use for my profile, to my private gmail. But this is being used for one of my daughters, but I...
  • Jeremy
  • Spotify Legend
  • 830 Views
  • 6 replies
  • 0 likes
  • Account
    Login
  • 830 Views
  • 6 replies
  • 0 likes

Superuser Contribution Same email used for 2 accounts

Hello,First of all let me apologise for my poor english...Like said in the subject I have to accounts : one free and one premium. The premium account is used on android devices across my family and the free account is no more used. The problem is whe...

  • Visitor
  • Hello, First of all let me apologise for my poor english... Like said in the subject I have to accounts : one free and one premium. The premium account is used on android devices across my family a...
  • julienleclercq1
  • Newbie
  • 555 Views
  • 2 replies
  • 0 likes
  • Account
  • 555 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Cannot change region to my account

Hey there, I'm having an issue where it's not updating my region from the EU (Malta) to the UK and is still charging my UK card in Euros...I can't fix this and now I can't listen to my music EVEN THOUGH it says I'm premium but still locks my account ...

  • Casual Listener
  • Hey there,   I'm having an issue where it's not updating my region from the EU (Malta) to the UK and is still charging my UK card in Euros... I can't fix this and now I can't listen to my mus...
  • Eni
  • Moderator
  • 980 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 980 Views
  • 3 replies
  • 0 likes

Multiple streams on Alexa devices under a single Google account

I just signed up for premium and the first thing I seem to have found is the single-stream limit. Ok, so I need a family plan... but then to use that on my Alexa devices I'll have to make a separate Amazon accounts for each device to associate with t...

  • Newbie
  • I just signed up for premium and the first thing I seem to have found is the single-stream limit.  Ok, so I need a family plan...  but then to use that on my Alexa devices I'll have to make...
  • manoochca
  • Visitor
  • 3247 Views
  • 5 replies
  • 0 likes
  • Premium
  • 3247 Views
  • 5 replies
  • 0 likes