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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80355 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653696 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734102 Views
18 replies
29 likes
My Spotify account (Username: ) has been working fine for years, the other day I decided to log in via my Facebook account which uses the same email address as my main account. After logging out of my Facebook Spotify account, I logged back into my m...
My Spotify account (Username: <snip - moderator edit>) has been working fine for years, the other day I decided to log in via my Facebook account which uses the same email address as my ma...
Spotify Legend
1168 Views
5 replies
0 likes
Just noticed that Spotify is connected to my Google account. Don't know how/when that occurred. Is it necessary? My only Android device is an Echo w/Alexa - if that's even an Android device. If it makes a difference, I do use Chrome on my Mac but not...
Just noticed that Spotify is connected to my Google account. Don't know how/when that occurred. Is it necessary? My only Android device is an Echo w/Alexa - if that's even an Android device. If...
Roadie
520 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceIphone XR, had Iphone 6My Question or Issue I got a new phone (iPhone XR) and can not log into the sportify app. I can log into Spotify on the phone browser, desktop browser, desktop app, and tv app but not phone app. When ...
Plan Premium Country USA Device Iphone XR, had Iphone 6 My Question or Issue I got a new phone (iPhone XR) and can not log into the sportify app. I can log into Spotify on the...
Spotify Legend
678 Views
2 replies
0 likes
Despite what the literal guide for this topic would say, you do not have an email in the account details and when trying to change or at least add one, it is grayed out and unable to be typed in. I created this account with Facebook and log into it u...
Despite what the literal guide for this topic would say, you do not have an email in the account details and when trying to change or at least add one, it is grayed out and unable to be typed in. I c...
Spotify Star
712 Views
1 replies
0 likes
Device: Macbook Pro 2019Browser: Chrome My Question or Issue:Whatever I do, I am unable to post an idea. This seems like a bug on your end with 'post flooding detected' after an error is received? I have attached a copy of the message I am receiving ...
Device: Macbook Pro 2019 Browser: Chrome My Question or Issue: Whatever I do, I am unable to post an idea. This seems like a bug on your end with 'post flooding detected' after a...
Gig Goer
645 Views
2 replies
0 likes
The ability to switch into 'Guest' or 'Private' mode so that you can play songs/playlist outside your usual taste (ie at a party) without it affecting your daily mix suggestions etc, or counting towards your Spotify wrapped statistics etc
The ability to switch into 'Guest' or 'Private' mode so that you can play songs/playlist outside your usual taste (ie at a party) without it affecting your daily mix suggestions etc, or counting towa...
Spotify Star
5376 Views
1 replies
2 likes
I am the plan manager on my family spotify premium account. If I update my payment method, do the other plan members get notified? Thanks
I am the plan manager on my family spotify premium account. If I update my payment method, do the other plan members get notified? Thanks
Spotify Legend
551 Views
1 replies
0 likes
I got an email today titled "Change to your Spotify account" which asks me to put my address information. I attempted to do that here, but it said "address is not valid" after I entered my address. What should I do?
I got an email today titled "Change to your Spotify account" which asks me to put my address information. I attempted to do that here, but it said "address is not valid" after I entered my address. W...
Not applicable
42341 Views
33 replies
2 likes
I've been having an issue for the last couple weeks where all local files on my computer (Windows 10) are not downloading on my phone (OnePlus 8). When I try to download them, they are greyed out and have an icon with an exclamation mark. The songs a...
I've been having an issue for the last couple weeks where all local files on my computer (Windows 10) are not downloading on my phone (OnePlus 8). When I try to download them, they are greyed out and...
Spotify Legend
541 Views
1 replies
0 likes
I keep receiving emails from Spotify to update my account info. Is this legit?
I keep receiving emails from Spotify to update my account info. Is this legit?
Spotify Star
736 Views
1 replies
0 likes
Plan: PremiumCountry: Spain My Question or Issue: I want to unlink my login from my Facebook account. I currently have my Facebook account deactivated and will eventually delete it. I want to be able to change my email and password so I can log in to...
Plan: Premium Country: Spain My Question or Issue: I want to unlink my login from my Facebook account. I currently have my Facebook account deactivated and will eventually del...
Community Legend
630 Views
1 replies
0 likes
Hi! I need help on how to update my mobile number in my spotify premium account. My spotify mobile app is currently logged in on my android and I would like to sign in to another device with the same account. Unfortunately, there is no any option to ...
Hi! I need help on how to update my mobile number in my spotify premium account. My spotify mobile app is currently logged in on my android and I would like to sign in to another device with the same...
Newbie
46238 Views
4 replies
4 likes
I wanted to add email in my account because without it i can not even reset password. When i wanted to add email in my account, the box where you can enter the email was like dark (i could not write anything there). I am attaching a screenshot so you...
I wanted to add email in my account because without it i can not even reset password. When i wanted to add email in my account, the box where you can enter the email was like dark (i could not ...
Spotify Legend
953 Views
1 replies
0 likes
Plan: Premium FamilyCanada DeviceMultipleOperating SystemTesla Model 3 I can see the username by accessing plans on my family account, but I'm logged into Spotify on my Tesla and I have no way of seeing the account ID or email used for that account.I...
Plan: Premium Family Canada Device Multiple Operating System Tesla Model 3 I can see the username by accessing plans on my family account, but I'm logged into Spotify on my Tesl...
Casual Listener
1570 Views
2 replies
0 likes
HiI want to change my e-mail address, but I don't remember my password that was connected to the address that I want to change. I also can't reset it, because that e-mail address doesn't exist anymore, so sending an e-mail with a reset link is not an...
Hi I want to change my e-mail address, but I don't remember my password that was connected to the address that I want to change. I also can't reset it, because that e-mail address doesn't exist anym...
Moderator
740 Views
1 replies
0 likes
My friend from Russia wanted to try out Spotify, but they can't register, because they're asked to mark their gender as either "Male" or "Female", and they don't identify as either. What can they do, and why do you remove that option in certain regio...
My friend from Russia wanted to try out Spotify, but they can't register, because they're asked to mark their gender as either "Male" or "Female", and they don't identify as either. What can they do,...
Regular
1046 Views
4 replies
0 likes
PlanPremiumCountryIndiaOperating SystemAndroid,Windows 10My Question or IssueSo I'm facing an issue where I can't play certain songs/ albums from any of my devices. I have tried playing from my Phone, the desktop app and even the web player. Shared t...
Plan Premium Country India Operating System Android,Windows 10 My Question or Issue So I'm facing an issue where I can't play certain songs/ albums from any of my devices. I have tried...
Visitor
2701 Views
6 replies
1 likes
So, I've been trying to log into 2 different websites, 'todaystopfans' and 'statsforspotify' neither of them are letting me sign in with my details. On my iPhone the login button just doesn't do anything, it lets me press it infinitely with no respon...
So, I've been trying to log into 2 different websites, 'todaystopfans' and 'statsforspotify' neither of them are letting me sign in with my details. On my iPhone the login button just doesn't do anyt...
Spotify Legend
2859 Views
1 replies
0 likes
PlanFree/PremiumCountryUSOperating System(iOS 10, Windows 10) My Question or IssueI recently disabled google from accessing my account. I want to enable this again. For easier sign-ins and email sign-in notifications.
Plan Free/Premium Country US Operating System (iOS 10, Windows 10) My Question or Issue I recently disabled google from accessing my account. I want to enable this again. For easier si...
Moderator
808 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 11 MaxOperating SystemIOS 14.6My Question or Issue I accidentally signed up to Spotify 2 separate times. I used the same email address both times, but because I chose the "hide my email" option the 2nd time, it didn'...
Plan Premium Country USA Device iPhone 11 Max Operating System IOS 14.6 My Question or Issue I accidentally signed up to Spotify 2 separate times. I used the same email address both ...
Moderator
1107 Views
2 replies
0 likes
