Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 4
2024-08-20 3:38:03 PM
1476 Views
0 replies
7 likes
Security

1476 Views
0 replies
7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
Wednesday
Not applicable
445164 Views
970 replies
108 likes
Account

445164 Views
970 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1198712 Views
119 replies
116 likes
Account

1198712 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-07-25 1:55:12 PM
Hobbit70
Visitor
108069 Views
70 replies
11 likes
Account
Login
Premium

108069 Views
70 replies
11 likes

Mystery Payment

Hello, I have two separate payments coming from my account (one from Paypal one from my bank account) but I don't know which account the latter payment is attached to. Is there any way to find out without cancelling the payment and just finding out i...

g54140130482
Newbie
Hello, I have two separate payments coming from my account (one from Paypal one from my bank account) but I don't know which account the latter payment is attached to. Is there any way to fi...
2016-06-07 2:38:37 PM
121 Views
0 replies
0 likes
Premium
Subscription

121 Views
0 replies
0 likes

Problemas na Assinatura Premiun

Bom dia, efetuei o pagamento para assinatura premiun já tem dois dias e até agora não consigo utilizar.Já efetuei todos os procedimentos de entrar novamente, reinstalar o APP e até agora nada.

Saulo21
Casual Listener
Bom dia, efetuei o pagamento para assinatura premiun já tem dois dias e até agora não consigo utilizar. Já efetuei todos os procedimentos de entrar novamente, reinstalar o APP e até agora nada.
2015-11-03 8:12:38 AM
2016-06-07 2:35:27 PM
jardel84
Newbie
193 Views
1 replies
0 likes
Account
Free
Subscription

193 Views
1 replies
0 likes

Premium not possible

Hi,I'm trying to sign up for the Premium 3 Month for 99ct but for any reason it doesnt work. After i did the payment with paypal and redirect to the spotify site there is still no premium. I tried it yesterday and today a few times. My paypal account...

thorb65
Newbie
Hi, I'm trying to sign up for the Premium 3 Month for 99ct but for any reason it doesnt work. After i did the payment with paypal and redirect to the spotify site there is still no premium. &...
2016-06-07 2:31:15 PM
108 Views
0 replies
0 likes
Premium
Subscription

108 Views
0 replies
0 likes

What is the real payment of the offer 3 months for the price of 1 month" (in Finland)

I am a finnish customer.I purchased "3 months for 1 month's price" but still, in my receipt it says in finnish "Olet valtuuttanut Spotifyn veloittamaan sinulta tilausmaksun automaattisesti joka kuukausi, kunnes peruutat tilauksen." - TRANSLATION in e...

vonpaldanius
Newbie
I am a finnish customer. I purchased "3 months for 1 month's price" but still, in my receipt it says in finnish "Olet valtuuttanut Spotifyn veloittamaan sinulta tilausmaksun automaattisesti joka k...
2016-06-07 2:14:24 PM
154 Views
0 replies
0 likes
Premium
Subscription

154 Views
0 replies
0 likes

Log Failed - Can't reset or change password

I am unable to login to my account on any of my devices. I am getting a login failed error whne trying to log in using my Facebook account. When trying my email address it says "Oops, something went wrong...". I am also unable to reset the password. ...

kamusta1
Casual Listener
I am unable to login to my account on any of my devices. I am getting a login failed error whne trying to log in using my Facebook account. When trying my email address it says "Oops, something went ...
2016-06-07 1:54:06 PM
288 Views
0 replies
0 likes
Account

288 Views
0 replies
0 likes

Can not get the 99cents 4 3 months

I cannot get the 99 cent trial for 3 months it told me to go to the account settings and I went there and it said I'm ineligible for the why can't I log into it

richiebr88
Gig Goer
I cannot get the 99 cent trial for 3 months it told me to go to the account settings and I went there and it said I'm ineligible for the why can't I log into it
2016-06-07 10:29:53 AM
2016-06-07 1:51:42 PM
richiebr88
Gig Goer
147 Views
1 replies
0 likes
Account
Premium

147 Views
1 replies
0 likes

Cancellation after the 99 cents for 3 month

So I just heard a a Spotify advertisement (surprise) saying you can get Premium for 99 cents per month for 3 months and cancellation at any time. So is that saying I can get 3 month of premium for 99 cents then I can cancel without having to pay for ...

kliddy
Casual Listener
So I just heard a a Spotify advertisement (surprise) saying you can get Premium for 99 cents per month for 3 months and cancellation at any time. So is that saying I can get 3 month of premium for 99...
2016-06-06 10:06:19 PM
2016-06-07 1:23:38 PM
kliddy
Casual Listener
300 Views
2 replies
0 likes
Premium
Subscription

300 Views
2 replies
0 likes

Upgrade to family

Hello, I would like to ask for a help. I am trying to join a family plan, unfortunately It seems I created one by my own and I am wondering how can I exit my family plan(which is empty and actually I am not using) to join the other one to which I am ...

aamitkov
Casual Listener
Hello, I would like to ask for a help. I am trying to join a family plan, unfortunately It seems I created one by my own and I am wondering how can I exit my family plan(which is empty and act...
2016-06-07 11:37:57 AM
2016-06-07 12:04:48 PM
aamitkov
Casual Listener
218 Views
2 replies
0 likes
Premium
Subscription

218 Views
2 replies
0 likes

Have premium and free account. Need to close free account but retain attached email address

I have a premium and free account attached to different email addresses. I want to swap the email addresses around and attach my primary email address to my premium account. However, my free account is messed up and I am unable to change the email ad...

SEH69
Newbie
I have a premium and free account attached to different email addresses. I want to swap the email addresses around and attach my primary email address to my premium account. However, my...
2016-06-07 11:33:43 AM
2016-06-07 12:00:32 PM
zeroxxx
Gig Goer
246 Views
1 replies
0 likes
Account
Free
Premium
Subscription

246 Views
1 replies
0 likes

cambiar el titular de la suscripción premium family. / change the owner of family subscription.

se puede cambiar el titular (el que paga) de la subscripción premium family, por otro miembro dentro de la lista de familia?? (sin tener que dar de baja la subscripción de y volver a empezar....)muchas gracias! ------ You can change the owner (who pa...

nilteixido
Newbie
se puede cambiar el titular (el que paga) de la subscripción premium family, por otro miembro dentro de la lista de familia?? (sin tener que dar de baja la subscripción de y volver a empezar....) mu...
2016-06-07 11:28:09 AM
2247 Views
0 replies
6 likes
Account
Premium
Subscription

2247 Views
0 replies
6 likes

Account has been hacked. They cancelled my account and now I cannot log back in. PLEASE HELP

Recently my premium Spotify account kept pausing because it was being played somewhere else and then I noticed under recent songs played, there were songs I never played before. Suspecting someone hacked into my account I changed my email, password, ...

hpham45
Casual Listener
Recently my premium Spotify account kept pausing because it was being played somewhere else and then I noticed under recent songs played, there were songs I never played before. Suspecting someone ha...
2016-06-06 7:36:25 AM
2016-06-07 10:51:06 AM
user-removed
Not applicable
518 Views
5 replies
0 likes
Account

518 Views
5 replies
0 likes

charged for cancelled subs

I just cancelled my individual sub and set up family premium but still got charged for my individual.Whats up with that? Double dipping is not cool.

debb59
Newbie
I just cancelled my individual sub and set up family premium but still got charged for my individual. Whats up with that? Double dipping is not cool.
2016-06-07 9:52:18 AM
186 Views
0 replies
0 likes
Subscription

186 Views
0 replies
0 likes

Premium for 99ct and student account

Hi can use the Premium for 99ct per month (3months) offer and then switch my account to a student account and only pay the 4,99€ per month? Or do I have to pay the full price?I'm in Germany studying at a University. Thanks for your help!

peter_b
Newbie
Hi can use the Premium for 99ct per month (3months) offer and then switch my account to a student account and only pay the 4,99€ per month? Or do I have to pay the full price? I'm in Germany ...
2016-06-07 8:34:51 AM
2016-06-07 8:42:48 AM
Nico
Community Legend
238 Views
1 replies
0 likes
Account
Premium
Subscription

238 Views
1 replies
0 likes

Charged on an old card

Hi Team, I have been using Spotify for quite some time and it is just this month that the subscription amount for the account was cahrged off the previous card registered with Spotify. I updated the credit card details months back and it has been wor...

abhimadav
Casual Listener
Hi Team, I have been using Spotify for quite some time and it is just this month that the subscription amount for the account was cahrged off the previous card registered with Spotify. ...
2016-06-05 10:53:23 AM
2016-06-07 8:12:09 AM
abhimadav
Casual Listener
631 Views
2 replies
0 likes
Premium
Subscription

631 Views
2 replies
0 likes

I need close my account

I need to close this account because I have another premium, I'm from Chile

matiascarrenoso
Newbie
I need to close this account because I have another premium, I'm from Chile
2016-06-07 6:03:08 AM
2016-06-07 7:35:30 AM
anjieeeeeeeeee
Roadie
250 Views
1 replies
0 likes
Account

250 Views
1 replies
0 likes

invalid security code

when i try to pay for premium it keeps saying i have an invalid security code. I am using a prepaid american express card.

cvmeronsmith1
Newbie
when i try to pay for premium it keeps saying i have an invalid security code. I am using a prepaid american express card.
2016-06-07 7:16:07 AM
1043 Views
0 replies
1 likes
Security

1043 Views
0 replies
1 likes

Premium Account change to another Account?

I have a very bad Username and i want to change it, but i have bought Premium on it...Can i create a new Account and switch my Premium to the other Account?Thank You!Dennis

dennis_wo
Newbie
I have a very bad Username and i want to change it, but i have bought Premium on it... Can i create a new Account and switch my Premium to the other Account? Thank You! Dennis
2016-03-23 4:04:07 PM
2016-06-07 7:01:40 AM
user-removed
Not applicable
294 Views
2 replies
0 likes
Premium

294 Views
2 replies
0 likes

Cant Switch into Premium

Hi, my family member paid the family preimum, but i cant switch to join, may know the reason

Daisyws223
Casual Listener
Hi, my family member paid the family preimum, but i cant switch to join, may know the reason
2016-06-07 5:08:46 AM
2016-06-07 5:53:26 AM
Ambivalence
Community Legend
246 Views
2 replies
0 likes
Premium

246 Views
2 replies
0 likes

Login Issue

Spotify Case # 05623940I can't login to my account from facebook or from email . First it say my password is incorrect . When i want to reset it , it say it is not associated with an active spotify accounts . And i went here and i saw someone wrote s...

khairulrifqi
Casual Listener
Spotify Case # 05623940 I can't login to my account from facebook or from email . First it say my password is incorrect . When i want to reset it , it say it is not associated with an ...
2016-06-05 5:29:40 AM
2016-06-07 5:46:42 AM
kamusta1
Casual Listener
360 Views
4 replies
0 likes
Premium

360 Views
4 replies
0 likes

How do I unsubscribe?

I bought the deal for the PS4 ($0.99/3 months) and I'd like to unsubscribe from the auto renewal now so I don't forget 3 months from now... I've followed the steps on the FAQ but I don't see any option for it once I go to account details. Anyone know...

Fxx
Casual Listener
I bought the deal for the PS4 ($0.99/3 months) and I'd like to unsubscribe from the auto renewal now so I don't forget 3 months from now... I've followed the steps on the FAQ but I don't see any opti...
2016-06-07 5:16:52 AM
2016-06-07 5:33:32 AM
M_Khairul
Newbie
278 Views
3 replies
0 likes
Subscription

278 Views
3 replies
0 likes

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