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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • añgié
  • Music Fan
  • 198398 Views
  • 721 replies
  • 64 likes
  • Account
  • 198398 Views
  • 721 replies
  • 64 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1102259 Views
  • 118 replies
  • 106 likes
  • Account
  • 1102259 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Monster83
  • Casual Listener
  • 55211 Views
  • 60 replies
  • 8 likes
  • Account
    Login
    Premium
  • 55211 Views
  • 60 replies
  • 8 likes

cannot put in credit card information

I cannot change my credit card information, I have a new card and need to change it. Please help.

  • Visitor
  • I cannot change my credit card information, I have a new card and need to change it. Please help.
  • Maxim
  • Spotify Star
  • 188 Views
  • 7 replies
  • 0 likes
  • Account
    Subscription
  • 188 Views
  • 7 replies
  • 0 likes

My Songs and My Albums do not load

It keeps with the spinning wheel and gives me no error (but does not load either.I've tried rebooting the phone, toggling offline mode - but nothing works.I use the latest version for Android.I have premium and I guess I have around 400-600 songs und...

  • Casual Listener
  • It keeps with the spinning wheel and gives me no error (but does not load either. I've tried rebooting the phone, toggling offline mode - but nothing works. I use the latest version for Android...
  • Leobromberg
  • Casual Listener
  • 137 Views
  • 1 replies
  • 0 likes
  • Premium
  • 137 Views
  • 1 replies
  • 0 likes

Remove all devices

Hi, I have a problem my mom and two of my friends are using my spotify and I am paying for it can all my devices please be removed

  • Newbie
  • Hi, I have a problem my mom and two of my friends are using my spotify and I am paying for it can all my devices please be removed
  • Maxim
  • Spotify Star
  • 134 Views
  • 1 replies
  • 0 likes
  • Other
  • 134 Views
  • 1 replies
  • 0 likes

spotify special offer for Christmas?

okay i got a problem, soo I bought Spotify for 3 months for 0.99 Euros (special X-mas offer) with a 30 Euro Giftcart.and yesterday i got slowed down back to ''Free''. So i tryed to buy Premium againg with the same cart ( because there must be somthin...

  • Newbie
  • okay i got a problem,   soo I bought Spotify for 3 months for 0.99 Euros (special X-mas offer) with a 30 Euro Giftcart. and yesterday i got slowed down back to ''Free''. So i tryed to buy Pre...
  • Maxim
  • Spotify Star
  • 618 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 618 Views
  • 1 replies
  • 0 likes

I unsubscribed but still got charged

I unsubscribed 1 day before my month-subscription was over, but I got charged €10 today (after 1 week)

  • Casual Listener
  • I unsubscribed 1 day before my month-subscription was over, but I got charged €10 today (after 1 week)
  • Maxim
  • Spotify Star
  • 209 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 209 Views
  • 3 replies
  • 0 likes

Payment

Hello, I tried to cancelled my premium subscription 2 times last month but It did not work because I have been charged 11.49 $ this month. I would like to have my money back for this month, and if you can also make sure I wont be charged again next m...

  • Newbie
  • Hello, I tried to cancelled my premium subscription 2 times last month but It did not work because I have been charged 11.49 $ this month. I would like to have my money back for this month, and ...
  • Maxim
  • Spotify Star
  • 209 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 209 Views
  • 1 replies
  • 0 likes

You are listening on... another device.

Hi - I started having an issue this morning when I was listening ti Spotify on my phone (android device) and I get a notification saying "You are listening on Katie's Iphone". I do not know who Katie is, nor have an iPhone. I logged into my account o...

  • Newbie
  • Hi - I started having an issue this morning when I was listening ti Spotify on my phone (android device) and I get a notification saying "You are listening on Katie's Iphone". I do not know who Katie...
  • Maxim
  • Spotify Star
  • 7197 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 7197 Views
  • 1 replies
  • 0 likes

Extending availability to MEA region

Hey there good ppl of Spotify,I would like to propose that you please extend your services to the MEA region, because of the immense need for a service like Spotify here.I personally know that a lot of people go through a very hard time to be able to...

  • Newbie
  • Hey there good ppl of Spotify, I would like to propose that you please extend your services to the MEA region, because of the immense need for a service like Spotify here. I personally know that a ...
  • Maxim
  • Spotify Star
  • 175 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 175 Views
  • 1 replies
  • 0 likes

Email change

Good morning, I received an email this morning saying that i had changed my email pedrin-pelota@hotmail.com to michaelwoodhall41@gmail.com . It was not me who changed this email, please help me !

  • Newbie
  • Good morning, I received an email this morning saying that i had changed my email pedrin-pelota@hotmail.com to michaelwoodhall41@gmail.com . It was not me who changed this email, please help me !&nbs...
  • Maxim
  • Spotify Star
  • 96 Views
  • 1 replies
  • 0 likes
  • Account
  • 96 Views
  • 1 replies
  • 0 likes

Billing Problems

I've been billed twice for the same account in two days. HELP!!

  • Casual Listener
  • I've been billed twice for the same account in two days. HELP!!
  • OviiiOne
  • Community Legend
  • 129 Views
  • 3 replies
  • 0 likes
  • Account
  • 129 Views
  • 3 replies
  • 0 likes

Mudanca de pais

Im trying to change my country, from peru to brazil, cause im brazilian. My girlfriend invited me to family premmium but i could not accept it cause we are not registrated on the same country. I ve sent an email to spotify, somebody answer me asking ...

  • Newbie
  • Im trying to change my country, from peru to brazil, cause im brazilian. My girlfriend invited me to family premmium but i could not accept it cause we are not registrated on the same country. I ve s...
  • user-removed
  • Not applicable
  • 97 Views
  • 1 replies
  • 0 likes
  • 97 Views
  • 1 replies
  • 0 likes

HELP PLEASE I'm not abroad

Hi my Spotify says you can't use Spotify abroad I've tried everything changed country's etc. I haven't travelled anywhere!

  • Casual Listener
  • Hi my Spotify says you can't use Spotify abroad I've tried everything changed country's etc. I haven't travelled anywhere!
  • osornios
  • Spotify Star
  • 107 Views
  • 3 replies
  • 0 likes
  • Login
  • 107 Views
  • 3 replies
  • 0 likes

I cancelled my subscription, but I still have to pay it!

Hi, I recently cancelled my subscription on Spotify Premium about a week before I have to pay it. Today I checked my bank account and Spotify still took my money. So I thought I should watch on the website and it still says that I have a subscription...

  • Casual Listener
  • Hi,   I recently cancelled my subscription on Spotify Premium about a week before I have to pay it. Today I checked my bank account and Spotify still took my money. So I thought I should watch...
  • osornios
  • Spotify Star
  • 194 Views
  • 5 replies
  • 0 likes
  • Account
    Subscription
  • 194 Views
  • 5 replies
  • 0 likes

Will they bill me?

Hey, some days ago , I ended my Spotify Premium, and it said that it would end on 31 March. But March 31 is the day when I would be charged 99 SEK. Will I still be charged? (My premium haven't ended yet btw)

  • Newbie
  • Hey, some days ago , I ended my Spotify Premium, and it said that it would end on 31 March. But March 31 is the day when I would be charged 99 SEK. Will I still be charged? (My premium haven't ended ...
  • LordRollin
  • Community Legend
  • 59 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 59 Views
  • 1 replies
  • 0 likes

Solved!! Premium outside of UK

I have a premium UK spotify account.I'm about to move to a country that spotify isn't offered in.Will spotify still work, or do I need to cancel my subscription?Thanks!

  • Casual Listener
  • I have a premium UK spotify account. I'm about to move to a country that spotify isn't offered in. Will spotify still work, or do I need to cancel my subscription? Thanks!
  • LordRollin
  • Community Legend
  • 328 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 328 Views
  • 1 replies
  • 0 likes

Playlist won't load

Hey everyone. I would like to view a playlist, specifically this one https://play.spotify.com/user/hutic/playlist/0mxHQQ0pwFD92PQxkgdFdD However it says "playlist failed to load". I have tried logging out and logging in, and uninstalled and reinstall...

  • Casual Listener
  • Hey everyone.  I would like to view a playlist, specifically this one   https://play.spotify.com/user/hutic/playlist/0mxHQQ0pwFD92PQxkgdFdD   However it says "playlist failed ...
  • willie11
  • Newbie
  • 519 Views
  • 4 replies
  • 0 likes
  • Account
  • 519 Views
  • 4 replies
  • 0 likes

Solved!! Changing Region -> How to Change Payment Subscription?

Hello SPOTIFIERS and ADMINS! Got a question here, I was living in Australia and paid my subsciption using Australianpayment details, but now I moved to Indonesia for undefinite time and they just released Indonesian version of Spotify, so how can I c...

  • Newbie
  • Hello SPOTIFIERS and ADMINS!   Got a question here, I was living in Australia and paid my subsciption using Australian payment details, but now I moved to Indonesia for undefinite time and th...
  • Maxim
  • Spotify Star
  • 248 Views
  • 1 replies
  • 1 likes
  • Account
    Subscription
  • 248 Views
  • 1 replies
  • 1 likes

Premium

Hello My premium signature has just expired and I'm trying to renew it. It doesn't show any error message when I submit my credit card number, it just clear the fields and ask for the information again. I have already tried on the app and PC (IE and ...

  • Casual Listener
  • Hello   My premium signature has just expired and I'm trying to renew it. It doesn't show any error message when I submit my credit card number, it just clear the fields and ask for the i...
  • alexrutk
  • Casual Listener
  • 101 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 101 Views
  • 4 replies
  • 0 likes

playing spotify throughout the house ?

Hello. I know its been asked a million times about having different devices active at the same time ( the answer is no you can not play on multiple devices ) But my question is a little different I Pay for premium and was wondering if it is possible ...

  • Casual Listener
  • Hello. I know its been asked a million times about having different devices active at the same time ( the answer is no you can not play on multiple devices )   But my question is a little diff...
  • jean3601
  • Community Legend
  • 1458 Views
  • 5 replies
  • 1 likes
  • Account
    Other
    Subscription
  • 1458 Views
  • 5 replies
  • 1 likes

Solved!! Song not available in your country?

Searched for Whiplash OST and when I found it, then most of the songs in the playlist where marked gray as inactive. When I clicked on one of them I got a message at the top of Spotify window saying: "This track is currently not available in X. If yo...

  • Casual Listener
  • Searched for Whiplash OST and when I found it, then most of the songs in the playlist where marked gray as inactive. When I clicked on one of them I got a message at the top of Spotify window saying:...
  • jazzcat
  • Music Fan
  • 1653 Views
  • 4 replies
  • 0 likes
  • Other
  • 1653 Views
  • 4 replies
  • 0 likes