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So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
83166 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
658917 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
740589 Views
18 replies
29 likes
Hi so I've been truing to cancel my account but when I log on to my account it says I'm not on anything and it asked if I want to sign up to Spotify premium. Yet Spotify has been taking $12:99 out a month!!!!!!
Hi so I've been truing to cancel my account but when I log on to my account it says I'm not on anything and it asked if I want to sign up to Spotify premium. Yet Spotify has been taking $12:99 out a ...
Spotify Star
297 Views
1 replies
0 likes
So some lovely individual has hacked & hijacked! my account, theyve changed the email address and password so im stuck and cant get them off! Ive sent a couple of forms in to explain the problem as the email is going to go through to the hacker lovel...
So some lovely individual has hacked & hijacked! my account, theyve changed the email address and password so im stuck and cant get them off! Ive sent a couple of forms in to explain the pr...
Not applicable
387 Views
1 replies
0 likes
HelloI've recently logged out of my spotify account and logged back in and found that I no longer have my premium account. I am still paying for spotify and don't have any other accounts. I don't want to pay again for spotify premium and be charged t...
Hello I've recently logged out of my spotify account and logged back in and found that I no longer have my premium account. I am still paying for spotify and don't have any other accounts. I don't w...
Community Legend
238 Views
1 replies
0 likes
Hello! So I got a gift card for 10 € on spotify. Now of course I want to get the most out of it.Then I learn that its not compatable to my student discount.And then I see when I activated it that I just have blown out 10 € for one month spotify premi...
Hello! So I got a gift card for 10 € on spotify. Now of course I want to get the most out of it. Then I learn that its not compatable to my student discount. And then I see when I activate...
Community Legend
418 Views
1 replies
0 likes
Hello, This morning i woke up with my whole Spotify library deleted. There's absolutely no more music, as if i was starting with a new account. I didn't do anything special.. I've got the same problem on my laptop & iPhone. Everything has just disapp...
Hello, This morning i woke up with my whole Spotify library deleted. There's absolutely no more music, as if i was starting with a new account. I didn't do anything special.. I...
Community Legend
272 Views
1 replies
0 likes
Hi, I'm unable to change the post code within my account settings.I believe I created my account using Facebook but I'm also able to login in a username and a password.I'd like to be able to change the post code as it's incorrect and does not seem to...
Hi, I'm unable to change the post code within my account settings. I believe I created my account using Facebook but I'm also able to login in a username and a password. I'd like to be abl...
Newbie
5714 Views
18 replies
0 likes
My Premium account is hacked by the others, or I don't know why they can change my email address & pw too.I only can post this "MayDay MayDay" message though Facebook login.I have sent lots of email to spotify and contact form, but did not get any re...
My Premium account is hacked by the others, or I don't know why they can change my email address & pw too. I only can post this "MayDay MayDay" message though Facebook login. I have sent lots o...
Casual Listener
489 Views
2 replies
0 likes
After multiple attempts to reachout to @SpotfiyStatus and @spotfiyCares I have come here for help! I have a premium account and cant access my account on any devices. I have tried to reset Password and when doing so it says that my username/email are...
After multiple attempts to reachout to @SpotfiyStatus and @spotfiyCares I have come here for help! I have a premium account and cant access my account on any devices. I have tried to reset Password a...
Spotify Star
368 Views
3 replies
0 likes
Hi, I avail of the premium account and I was charge of the promo. My question is how come I'm still on my free trial and I can still see the Upgrade to Premium at the top right of my board.? I don't get it. Trie d looging out and in in your suggestio...
Hi, I avail of the premium account and I was charge of the promo. My question is how come I'm still on my free trial and I can still see the Upgrade to Premium at the top right of my board.? I don't ...
Not applicable
271 Views
1 replies
0 likes
Hi I am a Spotify premium customer and have been in Australia for a year. I now cannot login as it says I have been abroad for more than 14 days but I have premium so that shouldn't be the case. I have filled in the contact form but had no response, ...
Hi I am a Spotify premium customer and have been in Australia for a year. I now cannot login as it says I have been abroad for more than 14 days but I have premium so that shouldn't be the case. I ha...
Spotify Star
285 Views
1 replies
0 likes
Is it permanent until we cancel the Spotify premium family pack or is it like one of those offers that only last for two months or so?
Is it permanent until we cancel the Spotify premium family pack or is it like one of those offers that only last for two months or so?
Not applicable
370 Views
1 replies
0 likes
I have been paying for premium for 4 months now but cant get premium features. My subscription says i'm on 'spotify free' but i have been paying the fee monthly. Ive tried everything spotify suggests over and over to no avail! Im running out of patie...
I have been paying for premium for 4 months now but cant get premium features. My subscription says i'm on 'spotify free' but i have been paying the fee monthly. Ive tried everything spotify suggests...
Casual Listener
426 Views
4 replies
0 likes
hey i a uni student studying in new zealand and i heard something about a possible student deal? could someone confirm whether this is true or whether i cannot get the student deal i keep finding information on, which seems to only be open to people ...
hey i a uni student studying in new zealand and i heard something about a possible student deal? could someone confirm whether this is true or whether i cannot get the student deal i keep finding inf...
Spotify Star
438 Views
4 replies
0 likes
I am no longer a student and need to update my payment details, but for some reason it will not let me update my details without also verifying that I am still a student, which I am not. I no longer need the student discount and just want to TURN IT ...
I am no longer a student and need to update my payment details, but for some reason it will not let me update my details without also verifying that I am still a student, which I am not. I no longer ...
Not applicable
639 Views
1 replies
0 likes
I just finished making a playlists and I had over 100 songs picked out as kind of a lean back playlist. A day or 2 later, it's just gone! I checked the recover playlists options on the website but it isn't there. I've also checked all my old accounts...
I just finished making a playlists and I had over 100 songs picked out as kind of a lean back playlist. A day or 2 later, it's just gone! I checked the recover playlists options on the website but it...
Spotify Star
533 Views
1 replies
0 likes
I recently tried to upgrade my subscription to free on Spotify, but I was charged for a account in New York for $4.99. My account is still not premium. Please help.
I recently tried to upgrade my subscription to free on Spotify, but I was charged for a account in New York for $4.99. My account is still not premium. Please help.
Not applicable
287 Views
1 replies
0 likes
Currently I'm paying 10$ for my plan, but I recently found out that I could get 50% off as I'm a student at my local university. Where can I go to find out how to change my subscription? Thanks!
Currently I'm paying 10$ for my plan, but I recently found out that I could get 50% off as I'm a student at my local university. Where can I go to find out how to change my subscription? Tha...
Not applicable
424 Views
4 replies
0 likes
Have by mistake downloaded the app charged to my visa acct and want to reverse it
Have by mistake downloaded the app charged to my visa acct and want to reverse it
Spotify Star
200 Views
1 replies
0 likes
If I do the free 30 day trial, can I still do the discounted student plan if I decide to keep it? Or by choosing the free 30 day trial do I automatically have to stick to a $9.99/mo plan?
If I do the free 30 day trial, can I still do the discounted student plan if I decide to keep it? Or by choosing the free 30 day trial do I automatically have to stick to a $9.99/mo plan?
Community Legend
316 Views
1 replies
0 likes
Well look at me, I'm late to the party, a rather infuriating one might I add.Today I woke up after a long week of work and overtime to get home and find I had to login again to spotify. Was fine, I log in with facebook so I got in easily without any ...
Well look at me, I'm late to the party, a rather infuriating one might I add. Today I woke up after a long week of work and overtime to get home and find I had to login again to spotify. Was fine,...
Spotify Star
334 Views
1 replies
0 likes
