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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

89006 Views

9 replies

2 likes

Account
Login
  • 89006 Views
  • 9 replies
  • 2 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

759449 Views

18 replies

29 likes

  • 759449 Views
  • 18 replies
  • 29 likes

apparent student deals?

hey i a uni student studying in new zealand and i heard something about a possible student deal? could someone confirm whether this is true or whether i cannot get the student deal i keep finding information on, which seems to only be open to people ...

Casual Listener

hey i a uni student studying in new zealand and i heard something about a possible student deal? could someone confirm whether this is true or whether i cannot get the student deal i keep finding inf...

MattSuda

Spotify Star

457 Views

4 replies

0 likes

Subscription
  • 457 Views
  • 4 replies
  • 0 likes

Hot to TURN OFF student discount

I am no longer a student and need to update my payment details, but for some reason it will not let me update my details without also verifying that I am still a student, which I am not. I no longer need the student discount and just want to TURN IT ...

Newbie

I am no longer a student and need to update my payment details, but for some reason it will not let me update my details without also verifying that I am still a student, which I am not. I no longer ...

user-removed

Not applicable

649 Views

1 replies

0 likes

Account
Premium
  • 649 Views
  • 1 replies
  • 0 likes

1 of my playlists got deleted?

I just finished making a playlists and I had over 100 songs picked out as kind of a lean back playlist. A day or 2 later, it's just gone! I checked the recover playlists options on the website but it isn't there. I've also checked all my old accounts...

Newbie

I just finished making a playlists and I had over 100 songs picked out as kind of a lean back playlist. A day or 2 later, it's just gone! I checked the recover playlists options on the website but it...

Maxim

Spotify Star

538 Views

1 replies

0 likes

Account
  • 538 Views
  • 1 replies
  • 0 likes

Charge on my debit card

I recently tried to upgrade my subscription to free on Spotify, but I was charged for a account in New York for $4.99. My account is still not premium. Please help.

Newbie

I recently tried to upgrade my subscription to free on Spotify, but I was charged for a account in New York for $4.99. My account is still not premium. Please help.

user-removed

Not applicable

292 Views

1 replies

0 likes

Account
Premium
Security
Subscription
  • 292 Views
  • 1 replies
  • 0 likes

Change subscription to student?

Currently I'm paying 10$ for my plan, but I recently found out that I could get 50% off as I'm a student at my local university. Where can I go to find out how to change my subscription? Thanks!

Casual Listener

Currently I'm paying 10$ for my plan, but I recently found out that I could get 50% off as I'm a student at my local university. Where can I go to find out how to change my subscription?  Tha...

user-removed

Not applicable

440 Views

4 replies

0 likes

Subscription
  • 440 Views
  • 4 replies
  • 0 likes

free 30 day trial

If I do the free 30 day trial, can I still do the discounted student plan if I decide to keep it? Or by choosing the free 30 day trial do I automatically have to stick to a $9.99/mo plan?

Newbie

If I do the free 30 day trial, can I still do the discounted student plan if I decide to keep it? Or by choosing the free 30 day trial do I automatically have to stick to a $9.99/mo plan?

KatesHere

Community Legend

317 Views

1 replies

0 likes

Account
Free
Premium
Subscription
  • 317 Views
  • 1 replies
  • 0 likes

Account information changed and potentially compromised

Well look at me, I'm late to the party, a rather infuriating one might I add.Today I woke up after a long week of work and overtime to get home and find I had to login again to spotify. Was fine, I log in with facebook so I got in easily without any ...

Newbie

Well look at me, I'm late to the party, a rather infuriating one might I add. Today I woke up after a long week of work and overtime to get home and find I had to login again to spotify. Was fine,...

Maxim

Spotify Star

345 Views

1 replies

0 likes

Account
Security
Subscription
  • 345 Views
  • 1 replies
  • 0 likes

New Spotify Account - Already had facebook account created.

Hello, I just created a new premium spotify account and spent a while creating some new playlists. I decided I wanted to link it to my facebook page, but apparently i already created a spotify account on my facebook 4 years ago. I cannot link my new ...

Casual Listener

Hello,   I just created a new premium spotify account and spent a while creating some new playlists.   I decided I wanted to link it to my facebook page, but apparently i already create...

MattSuda

Spotify Star

338 Views

3 replies

0 likes

Account
Premium
  • 338 Views
  • 3 replies
  • 0 likes

wrong language/country

My Spotify logged out and when I tried logging back in it said "can only use Spotify abroad for 14 days" everything as far as costumer support is in a different language and I cannot change it.

Casual Listener

My Spotify logged out and when I tried logging back in it said "can only use Spotify abroad for 14 days" everything as far as costumer support is in a different language and I cannot change it.

MattSuda

Spotify Star

335 Views

5 replies

0 likes

Account
Login
  • 335 Views
  • 5 replies
  • 0 likes

Spotify Cancellation not valid and charged extra month

I have canceled my spotify subscription before it was to be auto renewed and it still charged me I have since cancelled it again. Could I please recieve a refund from Spotify as I didnt want to continue my subscription. Thanks

Newbie

I have canceled my spotify subscription before it was to be auto renewed and it still charged me I have since cancelled it again. Could I please recieve a refund from Spotify as I didnt want to conti...

Dreadlord

Community Legend

228 Views

1 replies

0 likes

Subscription
  • 228 Views
  • 1 replies
  • 0 likes

Can't update email because I'm silly and forgot my password

Hello, I'm not sure what I can do. I realized when I went to reset my password that the email that it would send the instructions to is an email I no long have access to. I am still logged in through one of my browsers so I can still access my accoun...

Newbie

Hello, I'm not sure what I can do. I realized when I went to reset my password that the email that it would send the instructions to is an email I no long have access to. I am still logged in through...

Dreadlord

Community Legend

275 Views

1 replies

0 likes

Account
Free
Login
  • 275 Views
  • 1 replies
  • 0 likes

Solved!! Oops! Something went wrong, please try again or check out our help area HELP ME !!!

My account was working perfectly 2 days ago, now it enters not at all, and appears this error, I wonder if you have something to solve, already used mozilla and will not

Casual Listener

My account was working perfectly 2 days ago, now it enters not at all, and appears this error, I wonder if you have something to solve, already used mozilla and will not

eblackrose00

Roadie

11610 Views

5 replies

0 likes

Account
Subscription
  • 11610 Views
  • 5 replies
  • 0 likes

How do I turn off suggested tracks???

I have a Premium account however when I was playing Spotify through my Sonos speaker earlier tonight I kept getting a suggested track after only one song on my chosen playlist had played... I tried different playlists and also tried queueing up songs...

Regular

I have a Premium account however when I was playing Spotify through my Sonos speaker earlier tonight I kept getting a suggested track after only one song on my chosen playlist had played... I tried d...

andyspur71

Newbie

6870 Views

6 replies

0 likes

  • 6870 Views
  • 6 replies
  • 0 likes

Two separate premium accounts WANT family plan

Hi Spotify Community, I want to upgrade to the family plan, but my wife and I have seperate Spotify premium accounts. How can I upgrade, but transfer her information into my account? Thanks,Ben

Newbie

Hi Spotify Community,   I want to upgrade to the family plan, but my wife and I have seperate Spotify premium accounts.   How can I upgrade, but transfer her information into my account...

Dreadlord

Community Legend

246 Views

1 replies

0 likes

Account
Premium
Subscription
  • 246 Views
  • 1 replies
  • 0 likes

Issues with canceling subscription/re-subscribing for Starbucks discount

Okay so after a month of waiting to cancel my premium subscription to get my free Starbucks partners subscription (it told me I had to wait until yesterday around 4pm to cancel it and then get the Starbucks discount), I try to cancel and re-subscribe...

Newbie

Okay so after a month of waiting to cancel my premium subscription to get my free Starbucks partners subscription (it told me I had to wait until yesterday around 4pm to cancel it and then get the St...

MattSuda

Spotify Star

355 Views

1 replies

0 likes

Subscription
  • 355 Views
  • 1 replies
  • 0 likes

Family Plan

Hi all, I currently have a family plan and I would like to reduce this back to a single person subscription. HOW?? I cannot find any button where I can jump back to the old style i am used to. Is there anyone who can help me out on this? Thx. Marc

Newbie

Hi all,   I currently have a family plan and I would like to reduce this back to a single person subscription. HOW??   I cannot find any button where I can jump back to the old style i ...

Dreadlord

Community Legend

237 Views

1 replies

0 likes

Subscription
  • 237 Views
  • 1 replies
  • 0 likes

change country

Kan inte byta land på mitt konto FAQ säger att jag skall göra det under premium inställningar men där står det bara att jag har Telia som leverantör hur gör man ?

Casual Listener

Kan inte byta land på mitt konto FAQ säger att jag skall göra det under premium inställningar men där står det bara att jag har Telia som leverantör hur gör man ? 🙂    

gnovella16

Roadie

954 Views

1 replies

0 likes

Premium
  • 954 Views
  • 1 replies
  • 0 likes

Already have Premium, but I'm a student

How do I apply the student discount to my subscription if I already have Premium?

Casual Listener

How do I apply the student discount to my subscription if I already have Premium?

Maxim

Spotify Star

762 Views

5 replies

0 likes

Account
Premium
Subscription
  • 762 Views
  • 5 replies
  • 0 likes

Cobro doble

Como pueden darme un reembolso

Newbie

Como pueden darme un reembolso

osornios

Spotify Star

323 Views

2 replies

0 likes

  • 323 Views
  • 2 replies
  • 0 likes