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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1080426 Views
  • 118 replies
  • 104 likes
  • Account
  • 1080426 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 49941 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 49941 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1146389 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1146389 Views
  • 4840 replies
  • 118 likes

Spotify Unlimited ?

Hi, I subscribed to Spotify Unlimited a while ago. It's been working great so far, but today, when I logged on, I realized that I didn't have any subscriptions anymore. I can only listen to random musics and not playlists like I used to. But when I l...

  • Newbie
  • Hi,   I subscribed to Spotify Unlimited a while ago. It's been working great so far, but today, when I logged on, I realized that I didn't have any subscriptions anymore. I can only listen to ...
  • KatesHere
  • Community Legend
  • 95 Views
  • 1 replies
  • 0 likes
  • Account
    Unlimited
  • 95 Views
  • 1 replies
  • 0 likes

I canceled my premium subscription months ago however I am still being charged...

I cancelled my subscription months ago and I thought maybe I would just be charged an extra month because I cancelled at the end of the month. However I have still been charged! Futhermore when I login to spotify.com and look at my "Subscription" tab...

  • Newbie
  • I cancelled my subscription months ago and I thought maybe I would just be charged an extra month because I cancelled at the end of the month. However I have still been charged! Futhermore when I log...
  • kbrooksc
  • Community Legend
  • 142 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 142 Views
  • 1 replies
  • 0 likes

Multiple charges

Hello, I recently attempted to sign up for Spotify student, it did not recognize my school and I did not have proper paperwork so I signed up for normal premium. However I have 2 charges for 4.99 in my bank account for the student charges when using ...

  • Newbie
  • Hello, I recently attempted to sign up for Spotify student, it did not recognize my school and I did not have proper paperwork so I signed up for normal premium. However I have 2 charges for 4.99 in ...
  • kbrooksc
  • Community Legend
  • 77 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 77 Views
  • 1 replies
  • 0 likes

Solved!! a valid charge in my credit card but not in spotify, please help!

do you know where or how I can contact Spotify support people? the premium charge amount was valid in my credit card, but it wasn't recognized by spotify... need someone from Spotify team to validate it... please help!!!

  • Not applicable
  • do you know where or how I can contact Spotify support people? the premium charge amount was valid in my credit card, but it wasn't recognized by spotify... need someone from Spotify team to validate...
  • kbrooksc
  • Community Legend
  • 164 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 164 Views
  • 3 replies
  • 0 likes

Intenté pagar con PayPal pero no funcionaba

Hola: El pasado día 31 quise aprovechar la oferta de tres meses Premium por 0.99€ para mis dos hijas pagando a través de PayPal, pero a la hora de hacer ambos pagos, PayPal no funcionaba, daba error 502. Lo intenté en varias ocasiones con el mismo re...

  • Newbie
  • Hola:   El pasado día 31 quise aprovechar la oferta de tres meses Premium por 0.99€ para mis dos hijas pagando a través de PayPal, pero a la hora de hacer ambos pagos, PayPal no funcionab...
  • gnovella16
  • Roadie
  • 127 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
  • 127 Views
  • 1 replies
  • 0 likes

dont have credit card, and want to keep premium account,

Hi im from argentina, and i can´t use my credit card any more, there is another way to pay the premium suscription?

  • Newbie
  • Hi im from argentina, and i can´t use my credit card any more,   there is another way to pay the premium suscription?  
  • Oreste
  • Composer
  • 107 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 107 Views
  • 1 replies
  • 0 likes

Any help would be much appreciated!

Hi guys,I was wondering if anyone could help me with an issue I'm having.I am currently a happy spotify premium member. However, quite a while ago I set up a different account through facebook with an email address I no longer use.I would now like to...

  • Newbie
  • Hi guys, I was wondering if anyone could help me with an issue I'm having. I am currently a happy spotify premium member. However, quite a while ago I set up a different account through facebook wi...
  • kbrooksc
  • Community Legend
  • 98 Views
  • 1 replies
  • 0 likes
  • Premium
  • 98 Views
  • 1 replies
  • 0 likes

Solved!! Cannot login after password reset

I can login to the website but I cannot log into the music app on my phone or on my laptop with my new credentials!

  • Regular
  • I can login to the website but I cannot log into the music app on my phone or on my laptop with my new credentials!
  • Oreste
  • Composer
  • 697 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 697 Views
  • 3 replies
  • 0 likes

Solved!! Premium with ads

Hi, I suscribed for the premium offer to get ridd of ads and I now have ads for premium family. Is it a bad joke ? How do I get rid of this ?I don't have any member to share my account with anyway. Thanks, Arnaud.

  • Newbie
  •  Hi,   I suscribed for the premium offer to get ridd of ads and I now have ads for premium family.  Is it a bad joke ?  How do I get rid of this ? I don't have any member to ...
  • saintjason33
  • Casual Listener
  • 124 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 124 Views
  • 1 replies
  • 0 likes

I didn't receive password reset link at my email

I forget my pass word . I did step by step to reset my password but I didn't receive any password link at my email . I have try many times and yet haven't recive the link

  • Newbie
  • I forget my pass word . I did step by step to reset my password but I didn't receive any password link at my email . I have try many times and yet haven't recive the link
  • Oreste
  • Composer
  • 287 Views
  • 1 replies
  • 0 likes
  • Premium
  • 287 Views
  • 1 replies
  • 0 likes

Family - can't choose plan type?

Hi - am trying to upgrade to a family plan but when I click on the "upgrade" link it takes me to a payment page to sign up for premium with no plan options. I already have premium and am logged in. Does family plan not exist in Canada yet?

  • Newbie
  • Hi - am trying to upgrade to a family plan but when I click on the "upgrade" link it takes me to a payment page to sign up for premium with no plan options.   I already have premium and am log...
  • Cylac
  • Gig Goer
  • 311 Views
  • 7 replies
  • 0 likes
  • Account
    Subscription
  • 311 Views
  • 7 replies
  • 0 likes

Solved!! You dont have a equilibrate point of view

Spotify should reconsider their prices. there is a big difference between the paid and free service. honestly, if you stood the service paid slightly cheaper, you guys would win undoubtedly more than 50% of your free accounts. think about it.

  • Regular
  • Spotify should reconsider their prices . there is a big difference between the paid and free service . honestly, if you stood the service paid slightly cheaper , yo...
  • Oreste
  • Composer
  • 98 Views
  • 1 replies
  • 0 likes
  • Account
  • 98 Views
  • 1 replies
  • 0 likes

how to unsubscribe premium tied to the facebook account?

Hello everybody. My problem is related to the payment for Spotify premium. It seems mandatory, but I have no access to my account since three days. Here are the details: I had the Spotify account probably created with Facebook account; at least conne...

  • Newbie
  • Hello everybody. My problem is related to the payment for Spotify premium. It seems mandatory, but I have no access to my account since three days.   Here are the details:   I had the S...
  • Ox1
  • Roadie
  • 98 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 98 Views
  • 1 replies
  • 0 likes

Syncronize two accounts

By a mistake I've created a new Spotify account (forgot I already had one connected to my FB profile) and now I have two accounts:- One connected to my FB, which I'm not using anymore- Another one without FB connection, which I have my new playlists ...

  • Newbie
  • By a mistake I've created a new Spotify account (forgot I already had one connected to my FB profile) and now I have two accounts: - One connected to my FB, which I'm not using anymore - Another on...
  • Ox1
  • Roadie
  • 53 Views
  • 1 replies
  • 0 likes
  • Account
  • 53 Views
  • 1 replies
  • 0 likes

Switching main account holder

I just recently got divorced and I am paying for a Spotify family plan. So my problem is I cannot manage anything on my account without his login but yet I am paying for a family plan only I am using. I would like to set up my new partner on it but I...

  • Newbie
  • I just recently got divorced and I am paying for a Spotify family plan. So my problem is I cannot manage anything on my account without his login but yet I am paying for a family plan only I am using...
  • Ox1
  • Roadie
  • 91 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 91 Views
  • 1 replies
  • 0 likes

Country does not match

I cannot login to Spotify, because the player says that the country doesnt match. for whatever reason the account is set to be a "Great Britain" account even though I never used it outside of Germany.I cannot select any other country. What can I do?

  • Casual Listener
  • I cannot login to Spotify, because the player says that the country doesnt match. for whatever reason the account is set to be a "Great Britain" account even though I never used it outside of Germany...
  • ertgerdfgsdgdsf
  • Newbie
  • 123 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Login
  • 123 Views
  • 2 replies
  • 0 likes

Premium

I've suscribed to premium on Christmas. NeXT day I've downloaded a whole playlist in my iPhone for my new year's trip. However, the minute I went out of internet, I couldn't listen to any song from the downloaded playlist. What happened??

  • Casual Listener
  • I've suscribed to premium on Christmas. NeXT day I've downloaded a whole playlist in my iPhone for my new year's trip. However, the minute I went out of internet, I couldn't listen to any song from t...
  • gnovella16
  • Roadie
  • 75 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
    Unlimited
  • 75 Views
  • 1 replies
  • 0 likes

Can't play with premium without connection

I've suscribed to premium on Christmas due to a new years trip. I've downloaded just one playlists (with 300 songs) for This trip, but as soon as I went out of internet, I couldn't listen to it anymore. My whole trip was in silence

  • Casual Listener
  • I've suscribed to premium on Christmas due to a new years trip. I've downloaded just one playlists (with 300 songs) for This trip, but as soon as I went out of internet, I couldn't listen to it anymo...
  • Oreste
  • Composer
  • 52 Views
  • 1 replies
  • 0 likes
  • Premium
  • 52 Views
  • 1 replies
  • 0 likes

Need new password, but email is wrong.

Hey. I cant remember my password, then I logged in with my facebook and saw that my Email was wrong.When I need a new password, it will sent it to the wrong email?But I'll need a password to change my email? wtf? How can I get a new password and chan...

  • Newbie
  • Hey.   I cant remember my password, then I logged in with my facebook and saw that my Email was wrong. When I need a new password, it will sent it to the wrong email? But I'll need a passwor...
  • kbrooksc
  • Community Legend
  • 97 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 97 Views
  • 1 replies
  • 0 likes

Removed song by accident

Last weeks discover weekly by spotify had an amazing song in it and i placed it in my playlist called "blandat", as stupid as i am i must have removed it by accident since i can't find the song and i have no idea what the song was called. Is there an...

  • Newbie
  • Last weeks discover weekly by spotify had an amazing song in it and i placed it in my playlist called "blandat", as stupid as i am i must have removed it by accident since i can't find the song and i...
  • Ox1
  • Roadie
  • 112 Views
  • 1 replies
  • 0 likes
  • Other
  • 112 Views
  • 1 replies
  • 0 likes