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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • alberez57
  • Visitor
  • 171458 Views
  • 695 replies
  • 57 likes
  • Account
  • 171458 Views
  • 695 replies
  • 57 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1090321 Views
  • 118 replies
  • 104 likes
  • Account
  • 1090321 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 51911 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 51911 Views
  • 58 replies
  • 8 likes

Can't log in with FB

I used to have Spotify sinc with my FB account, but from all of the sudden it won't allow me anymore to log in with my FB account, it gives me different types of problems, such as "you're in a different country", "already exists an account with this ...

  • Casual Listener
  • I used to have Spotify sinc with my FB account, but from all of the sudden it won't allow me anymore to log in with my FB  account , it gives me different types of problems, such as "you're in a...
  • dangelie-100luv
  • Casual Listener
  • 335 Views
  • 2 replies
  • 0 likes
  • Login
  • 335 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Charging Wrong Card

I don't know where else to ask this question and I can't find any contact information. I originally set up my premium account to charge my debit card. Recently, I changed that to a credit card, but Spotify has still been charging my bank card. I doub...

  • Casual Listener
  • I don't know where else to ask this question and I can't find any contact information.  I originally set up my premium account to charge my debit card.  Recently, I changed that to a credit...
  • osornios
  • Spotify Star
  • 1101 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 1101 Views
  • 3 replies
  • 0 likes

spotify doesnt know my account exists for some reason

hello, today i wanted to play some music whilst riding to school at this moment i found out spotify had logged me out. not a big deal right, so tried logging back in and it said my password was wrong. weird because i know the password was right. did ...

  • Casual Listener
  • hello,   today i wanted to play some music whilst riding to school at this moment i found out spotify had logged me out. not a big deal right, so tried logging back in and it said my password ...
  • fassive
  • Casual Listener
  • 456 Views
  • 4 replies
  • 0 likes
  • Login
  • 456 Views
  • 4 replies
  • 0 likes

change subscription

I signed up three months ago for the 99 cents for three month plan. This subscription is coming to an end, is there a way to change your scription to a student subsciption. I am a student and I dont want to cancel my subscription and then signup as a...

  • Newbie
  • I signed up three months ago for the 99 cents for three month plan. This subscription is coming to an end, is there a way to change your scription to a student subsciption. I am a student and I dont ...
  • osornios
  • Spotify Star
  • 319 Views
  • 3 replies
  • 0 likes
  • Account
  • 319 Views
  • 3 replies
  • 0 likes

Switch premium to Student Premuim

What would be the best way to switch to student premium (4.99), if I already have regular premium 9.99.Would it be best to cancel and resign up or is there a way it would not charge me and sense I just paid for my regular premium.

  • Newbie
  • What would be the best way to switch to student premium (4.99), if I already have regular premium 9.99. Would it be best to cancel and resign up or is there a way it would not charge me and sense ...
  • osornios
  • Spotify Star
  • 217 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 217 Views
  • 1 replies
  • 0 likes

Can't redeem gift card because I am on family plan.

Hello, I am the current administrator for my family plan on Spotify. I received a couple of Spotify gift cards this past Christmas. I cannot redeem them to my account because I am subscribed to a family plan. I looked for help and found this in the S...

  • Regular
  • Hello, I am the current administrator for my family plan on Spotify. I received a couple of Spotify gift cards this past Christmas. I cannot redeem them to my account because I am subscribed to a fam...
  • zesharon
  • Newbie
  • 546 Views
  • 2 replies
  • 3 likes
  • Subscription
  • 546 Views
  • 2 replies
  • 3 likes

Solved!! Can i add extra month?

Hello, I've just recredit my Spotify Premium using the Boku Payment method today and it's a 1-month (So now it expires on 23-April-2016), My first purchase was on 23-Feb-2016 using Boku method too. But now i also received a Spotify Premium code for 3...

  • Casual Listener
  • Hello,   I've just recredit my Spotify Premium using the Boku Payment method today and it's a 1-month (So now it expires on 23-April-2016), My first   purchase was on 23-Feb-2016 using ...
  • osornios
  • Spotify Star
  • 780 Views
  • 3 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 780 Views
  • 3 replies
  • 0 likes

Song isnt avaliable.

HEY GUYS! Would be awesome if you helped me When i try to play a song, it appears a message that says (from swedish to english) "Song isn't avaliable, if the flie exist on the computer, import it.) Like wtf?? I need to restart spotify then it works b...

  • Casual Listener
  • HEY GUYS!   Would be awesome if you helped me 😄   When i try to play a song, it appears a message that says (from swedish to english) "Song isn't avaliable, if the flie exist on the ...
  • simolaiva
  • Casual Listener
  • 244 Views
  • 2 replies
  • 0 likes
  • Other
    Premium
  • 244 Views
  • 2 replies
  • 0 likes

EVA PREPAID FUNKTIONIERT NICHT

Guten TagEigentlich sollte man doch nur die Kartenummer eingeben können, und dann sollte das Funktionieren. Leider gibts immer einen Fehler

  • Newbie
  • Guten Tag Eigentlich sollte man doch nur die Kartenummer eingeben können, und dann sollte das Funktionieren.   Leider gibts immer einen Fehler
  • 299 Views
  • 0 replies
  • 0 likes
  • Account
  • 299 Views
  • 0 replies
  • 0 likes

Can't play any music

I have a free account. Since 6 weeks ago i seem to have either connection issues or if spotify shows that it is online, i usally can't play any songs. Spotify says that the music is not avilable and can only be played if i have the song on my harddri...

  • Casual Listener
  • I have a free account. Since 6 weeks ago i seem to have either connection issues or if spotify shows that it is online, i usally can't play any songs. Spotify says that the music is no...
  • crauter
  • Casual Listener
  • 230 Views
  • 2 replies
  • 0 likes
  • Free
    Other
  • 230 Views
  • 2 replies
  • 0 likes

Solved!! Denied Incasso

I accidentally denied Spotify's incasso request from for my premium account. The bank says they can't undo this. How can I fix this?

  • Newbie
  • I accidentally denied Spotify's incasso request from for my premium account. The bank says they can't undo this. How can I fix this?
  • jean3601
  • Community Legend
  • 410 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 410 Views
  • 1 replies
  • 0 likes

Discount Family Subscriptions

Hello, I'd like to ask about family subscription. The past 6th march i paid for my account +1. If i subscribe now my account + 2 i'm gonna pay for all this again or only the another family account?

  • Newbie
  • Hello, I'd like to ask about family subscription. The past 6th march i paid for my account +1. If i subscribe now my account + 2 i'm gonna pay for all this again or only the another family account?
  • jean3601
  • Community Legend
  • 183 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 183 Views
  • 1 replies
  • 0 likes

Setting a Profile Picture from a Facebook Page That I Manage

Hi, I understand that you can only set a profile picture if you connect to Facebook but is it possible to connect to a FB page that I manage rather than to my own personal one? If so, how? Thanks

  • Newbie
  • Hi,   I understand that you can only set a profile picture if you connect to Facebook but is it possible to connect to a FB page that I manage rather than to my own personal one? If so, how? ...
  • jean3601
  • Community Legend
  • 184 Views
  • 1 replies
  • 0 likes
  • Account
  • 184 Views
  • 1 replies
  • 0 likes

Can`t change password because some one has changed my email!

I am trying to reset my password to change the email, some one has changed the email to eeromalk.... So then I can`t change my password sins its not my email address. Can some one help me pleas?

  • Newbie
  • I am trying to reset my password to change the email, some one has changed the email to eeromalk....   So then I can`t change my password sins its not my email address.   Can some ...
  • jean3601
  • Community Legend
  • 395 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 395 Views
  • 1 replies
  • 0 likes

Unable to pay for Premium via PayPal

When I try to pay for Premium via PayPal, after I've logged in and click "Agree and Pay", it takes me back to the Spotify Premium information page with the "Continue" button which only leads back to the PayPal payment page. I've tried this on my ipho...

  • Newbie
  • When I try to pay for Premium via PayPal, after I've logged in and click "Agree and Pay", it takes me back to the Spotify Premium information page with the "Continue" button which only leads back to ...
  • jean3601
  • Community Legend
  • 514 Views
  • 1 replies
  • 2 likes
  • Premium
    Subscription
  • 514 Views
  • 1 replies
  • 2 likes

I was being charge every month!

I am being charge monthly of $10 though on my subscription I was not a premium and I am on a Spotify free. How come they're taking money without any notice? How can I cancel my subscription when it says I'm not on a premium Spotify?

  • Newbie
  • I am being charge monthly of $10 though on my subscription I was not a premium and I am on a Spotify free. How come they're taking money without any notice? How can I cancel my subscription when it s...
  • jean3601
  • Community Legend
  • 167 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 167 Views
  • 1 replies
  • 0 likes

$120+ dollar Spotify charge on my credit card????!!!???? I'm a "free" user, so what's that about!?

I was just charged over $120 from Spotify on my credit card!!! a.) I cancelled my paid subscription months (or years) ago, and b.) what possible reason would Spotify have to charge me so much money on one charge??? Now I have to change my credit card...

  • Newbie
  • I was just charged over $120 from Spotify on my credit card!!!  a.) I cancelled my paid subscription months (or years) ago, and b.) what possible reason would Spotify have to charge me so much m...
  • jean3601
  • Community Legend
  • 1313 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 1313 Views
  • 1 replies
  • 0 likes

Solved!! Never Received Chromecast Device

I signed up for the 3 month Spotify Premium and they informed me that I would receive an email to get my free Chromecast within 7 days. This was weeks ago and I still havent received anything. Anyone else get theirs who signed up? Adam

  • Regular
  • I signed up for the 3 month Spotify Premium and they informed me that I would receive an email to get my free Chromecast within 7 days.  This was weeks ago and I still havent received anything.&...
  • MattSuda
  • Spotify Star
  • 603 Views
  • 8 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 603 Views
  • 8 replies
  • 1 likes

Can't login while abroad

I moved to australia and tried to login and Spotify told me that i was in the wrong country so i changed it to Australia and updgrade my spotify to Premium. Now everytime i try to login, whether its on my laptop (mac) or cellphone (android) it says t...

  • Casual Listener
  • I moved to australia and tried to login and Spotify told me that i was in the wrong country so i changed it to Australia and updgrade my spotify to Premium. Now everytime i try to login, whether its ...
  • aji273
  • Casual Listener
  • 200 Views
  • 2 replies
  • 0 likes
  • Login
  • 200 Views
  • 2 replies
  • 0 likes

Solved!! Change user name

Can/How can I change my spotify user name?

  • Newbie
  • Can/How can I change my spotify user name?
  • SuperWisdom
  • Community Legend
  • 1615 Views
  • 3 replies
  • 0 likes
  • Account
  • 1615 Views
  • 3 replies
  • 0 likes

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