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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Nonam3
  • Visitor
  • 253164 Views
  • 456 replies
  • 29 likes
  • Account
    Free
  • 253164 Views
  • 456 replies
  • 29 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 12841 Views
  • 6 replies
  • 11 likes
  • Security
  • 12841 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 527781 Views
  • 989 replies
  • 113 likes
  • Account
  • 527781 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 127800 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 127800 Views
  • 74 replies
  • 12 likes

How to delete account

So I use the contact from to say I want to delete my account, and the email I get in responce says NOTHING about how to do so.all I get is this:"Hi there,Thanks for getting in touch.Here's what we got from you: I no longer wish to use this account on...

  • Newbie
  • So I use the contact from to say I want to delete my account, and the email I get in responce says NOTHING about how to do so. all I get is this: "Hi there, Thanks for getting in touch. Here's wh...
  • osornios
  • Spotify Star
  • 245 Views
  • 1 replies
  • 0 likes
  • Account
  • 245 Views
  • 1 replies
  • 0 likes

Subscription problems

I've encountered a small problem, when it comes to subscritpion. I decided to delete my Facebook account, forgetting that my spotify was linked to it. Tha'ts okay, I just ended my premium account, and created a new account only on spotify. However th...

  • Newbie
  • I've encountered a small problem, when it comes to subscritpion.   I decided to delete my Facebook account, forgetting that my spotify was linked to it. Tha'ts okay, I just ended my premium a...
  • 158 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 158 Views
  • 0 replies
  • 0 likes

switch from premium to family

I just upgraded my account to family thinking my family and i can all share one account and save money since there are 6 of us. We have 4 premium accounts currently. Is there a way to save the playlists that are currently attached to the premium acco...

  • Newbie
  • I just upgraded my account to family thinking my family and i can all share one account and save money since there are 6 of us. We have 4 premium accounts currently. Is there a way to save the playli...
  • osornios
  • Spotify Star
  • 195 Views
  • 1 replies
  • 0 likes
  • Account
  • 195 Views
  • 1 replies
  • 0 likes

Paid via itunes now premium is not on either email accounts

APPLE IDomega2828123@icloud.com TOTAL$14.06DATEJun 7, 2016ORDER IDMQ37GQXX4DDOCUMENT NO.195128299364So my account was under fishski90@gmail.com and now my itunes account which is not the same as my spotify email account was charged for the monthly su...

  • Casual Listener
  • APPLE ID omega2828123@icloud.com   TOTAL $14.06 DATE Jun 7, 2016 ORDER ID MQ37GQXX4D DOCUMENT NO. 195128299364 So my account was under fishski90@gmail.com and now my itunes acc...
  • Fishski90
  • Casual Listener
  • 244 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 244 Views
  • 1 replies
  • 0 likes

Username?

Hey! So, I created my Spotify account many years back. It is currently saved with a nickname I no longer use. My spotify is also connected to Facebook, which furthers my question: Is there some way to give yourself a nickname that others will see, in...

  • Newbie
  • Hey!   So, I created my Spotify account many years back. It is currently saved with a nickname I no longer use.  My spotify is also connected to Facebook, which furthers my question: Is ...
  • osornios
  • Spotify Star
  • 199 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 199 Views
  • 1 replies
  • 0 likes

Paypal payment is looping without being complete and return to Spotify

I clicked the spotify premium promotion button and choose to pay by paypal but the system is keep on looping me backto the paypal page. I confirm the amount on paypal accepting everything but the system gets me back to paypal again. Why is this happe...

  • Newbie
  • I clicked the spotify premium promotion button and choose to pay by paypal but the system is keep on looping me back to the paypal page.  I confirm the amount on paypal accepting everything bu...
  • 235 Views
  • 0 replies
  • 0 likes
  • 235 Views
  • 0 replies
  • 0 likes

Three Charges No Premium

A week before I tried to get the family premium , after I typed my credit information I clicked next and it told me that something was wrong with my payment method and i didnt made the charge, wel I tried 2 times more and it told me the same but now ...

  • Casual Listener
  • A week before I tried to get the family premium , after I typed my credit information I clicked next and it told me that something was wrong with my payment method and i didnt made the charge, wel I ...
  • anjieeeeeeeeee
  • Roadie
  • 334 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 334 Views
  • 3 replies
  • 0 likes

Cobrança indevida

Assinei o spotify family e fui informada que teria 30 dias grátis aí assinei! O dia da renovação é dia 05/02/2016 e já veio a cobrança este mês no período de 30 dias grátis como devo proceder!?

  • Newbie
  • Assinei o spotify family e fui informada que teria 30 dias grátis aí assinei! O dia da renovação é dia 05/02/2016 e já veio a cobrança este mês no período de 30 dias grátis como devo proceder!?
  • osornios
  • Spotify Star
  • 395 Views
  • 4 replies
  • 0 likes
  • Other
  • 395 Views
  • 4 replies
  • 0 likes

Subscription through iTunes

So I attempted to pay for a subscription through iTunes and received a receipt for the purchasing of the subscription but my Spotify still tells me I do not have premium , I've logged out of everything and relived even uninstalled the app and yet sti...

  • Newbie
  • So I attempted to pay for a subscription through iTunes and received a receipt for the purchasing of the subscription but my Spotify still tells me I do not have premium , I've logged out of everythi...
  • osornios
  • Spotify Star
  • 280 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 280 Views
  • 1 replies
  • 0 likes

Not able to get premium for 3 months for $.99

Hello, I am having some trouble with my premium subscription. So 5 days ago I signed up for Spotify premium and got the deal where it's 3 months of Spotify premium for $9.99. However, today I saw an add that says 3 months of premium for only $.99, so...

  • Newbie
  • Hello, I am having some trouble with my premium subscription. So 5 days ago I signed up for Spotify premium and got the deal where it's 3 months of Spotify premium for $9.99. However, today I saw an ...
  • osornios
  • Spotify Star
  • 301 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 301 Views
  • 1 replies
  • 0 likes

Cancel subscription but still being charged

I had canceled my subscription for months but by credit card is still being charged every month, for some reason I can't find a way to directly contact Spotify and the messages sent via the contact from are useless, no answer. My account settings sho...

  • Casual Listener
  • I had canceled my subscription for months but by credit card is still being charged every month, for some reason I can't find a way to directly contact Spotify and the messages sent via the contact f...
  • osornios
  • Spotify Star
  • 1391 Views
  • 9 replies
  • 0 likes
  • Premium
    Subscription
  • 1391 Views
  • 9 replies
  • 0 likes

Email offers

People keep saying they have emails from Spotify with offers for sonos etc. I've never had an email from Spotify. Anyone know why. Wanna 20% off sonos. X

  • Newbie
  • People keep saying they have emails from Spotify with offers for sonos etc. I've never had an email from Spotify. Anyone know why. Wanna 20% off sonos. X
  • 217 Views
  • 0 replies
  • 2 likes
  • Premium
  • 217 Views
  • 0 replies
  • 2 likes

My account is deleted?

Hello,when i try to login with my premium account, it says 'oops, something went wrong'I got logged out of my account and now i cant log back in on neither my pc and iphone app and also not on the browser app.DId my account get deleted for some reaso...

  • Casual Listener
  • Hello, when i try to login with my premium account, it says 'oops, something went wrong' I got logged out of my account and now i cant log back in on neither my pc and iphone app and also not on th...
  • 125 Views
  • 0 replies
  • 0 likes
  • Account
    Login
    Premium
  • 125 Views
  • 0 replies
  • 0 likes

someone has changed my mail

Today I received a message. It said I changed my mail, but that's not true.What can I do?

  • Newbie
  • Today I received a message. It said I changed my mail, but that's not true. What can I do?
  • Maxim
  • Spotify Star
  • 219 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 219 Views
  • 1 replies
  • 0 likes

Problem with subscription

cześć. mam problem z subskrypcją. jest promocja. 3 miesiące premium za 0.99 ale kiedy chcę zrobić przelew jest napisane że mam przelać 19.99. Wie ktoś o co w tym chodzi? dzięki za pomoc Hello. I have a problem with the subscription. It is promotion. ...

  • Newbie
  • cześć. mam problem z subskrypcją. jest promocja. 3 miesiące premium za 0.99 ale kiedy chcę zrobić przelew jest napisane że mam przelać 19.99. Wie ktoś o co w tym chodzi? dzięki za pomoc   Hell...
  • 179 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 179 Views
  • 0 replies
  • 0 likes

Where Can I get Premium for 99 cents for 3 Months?

When using Spotify Free, I hear two Spotify ads back to back after every other song that tell me I should get 3 months of Spotify Premium for 99 cents per month. I want to, but when I click on the ad, the site is opened in a browser and I can only si...

  • Casual Listener
  • When using Spotify Free, I hear two Spotify ads back to back after every other song that tell me I should get 3 months of Spotify Premium for 99 cents per month. I want to, but when I click on the ad...
  • Magestic_turtle
  • Newbie
  • 24035 Views
  • 4 replies
  • 7 likes
  • Account
    Premium
    Subscription
  • 24035 Views
  • 4 replies
  • 7 likes

someone is using account and deleting my playlists

Someone is playing and deleting songs on my spotify, and I cant change the password cause I cant remember the pass to my e-mail.

  • Newbie
  • Someone is playing and deleting songs on my spotify, and I cant change the password cause I cant remember the pass to my e-mail. 
  • Bittencourt
  • Spotify Star
  • 214 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 214 Views
  • 1 replies
  • 0 likes

Cant logout on ps4 spotify

Hi,Lastime i using temp account for my spotify and it already expired. So i bought new account and i found we cant logout the old account even i remove and readd the application. Any idea on this issue

  • Casual Listener
  • Hi, Lastime i using temp account for my spotify and it already expired. So i bought new account and i found we cant logout the old account even i remove and readd the application. Any idea on this...
  • 244 Views
  • 0 replies
  • 0 likes
  • Account
    Other
    Premium
  • 244 Views
  • 0 replies
  • 0 likes

Spotify E-Card lässt sich nicht einlösen

Hallo, ich habe zu meinem Geburtstag eine Spotify E-Card für ein Jahr bekommen, kann diese aber nicht einlösen. Bei jedem Versuch bekomme ich die Meldung "dieser Premium-Code ist leider nicht gültig". Das ganze habe ich schon öfters probiert. Den Spo...

  • Casual Listener
  • Hallo,   ich habe zu meinem Geburtstag eine Spotify E-Card für ein Jahr bekommen, kann diese aber nicht einlösen. Bei jedem Versuch bekomme ich die Meldung "dieser Premium-Code ist leider nich...
  • title_x
  • Newbie
  • 23553 Views
  • 5 replies
  • 3 likes
  • Account
  • 23553 Views
  • 5 replies
  • 3 likes

Test

Test

  • Casual Listener
  • Test
  • Bittencourt
  • Spotify Star
  • 195 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 195 Views
  • 1 replies
  • 0 likes