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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ak_7
  • Visitor
  • 382252 Views
  • 918 replies
  • 107 likes
  • Account
  • 382252 Views
  • 918 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1166262 Views
  • 119 replies
  • 111 likes
  • Account
  • 1166262 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 96954 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 96954 Views
  • 68 replies
  • 10 likes

Prices for subscription

Hi Spotify!You have an add that sais you can get 3 months of Spotify Premium for DKK 9, but when you click on the banner it sais DKK 99. So how do I get it for the DKK 9? - Kirstine Mikkelsen

  • Newbie
  • Hi Spotify! You have an add that sais you can get 3 months of Spotify Premium for DKK 9, but when you click on the banner it sais DKK 99. So how do I get it for the DKK 9?   - Kirstine Mikkel...
  • Bittencourt
  • Spotify Star
  • 164 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 164 Views
  • 2 replies
  • 0 likes

spotify premium not working

Signed up for premium and doesnt let me play any music whatsoever offline. Uninstalled app and installed again, still not working on phone , Huawei android phone. Please let me know what should do.its a right pain.

  • Regular
  • Signed up for premium and doesnt let me play any music whatsoever offline. Uninstalled app and installed again, still not working on phone , Huawei android phone. Please let me know what should do.it...
  • ggdevine
  • Regular
  • 510 Views
  • 9 replies
  • 0 likes
  • Premium
  • 510 Views
  • 9 replies
  • 0 likes

Cannot play songs through Ps4 connect

I purchased spotify premium 2 days ago, before that, playing music on the ps4 by selecting it on the IPhone application worked fine. But now, when I select the button to connect to the ps4, it connects, but pauses the music. When I hit play, it skips...

  • Casual Listener
  • I purchased spotify premium 2 days ago, before that, playing music on the ps4 by selecting it on the IPhone application worked fine. But now, when I select the button to connect to the ps4, it connec...
  • coldwar252
  • Casual Listener
  • 179 Views
  • 2 replies
  • 0 likes
  • Other
    Premium
  • 179 Views
  • 2 replies
  • 0 likes

Solved!! switching subscriptions

If i sign up for the 3 month 99 cents premium subscription, afterwards can i swithc to the student discounts prive of 4.99 after the trial period is over

  • Casual Listener
  • If i sign up for the 3 month 99 cents premium subscription, afterwards can i swithc to the student discounts prive of 4.99 after the trial period is over
  • adam3933
  • Casual Listener
  • 227 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 227 Views
  • 2 replies
  • 0 likes

Someone logged into my account

Hi guys,I noticed someone (Jason-pc) using my account and I am absolutely sure no one knows my account & password because I dont share it.So my question is how did that person knows it? Maybe all our info is on the street, these days security breach ...

  • Casual Listener
  • Hi guys, I noticed someone (Jason-pc) using my account and I am absolutely sure no one knows my account & password because I dont share it. So my question is how did that person knows it? M...
  • mranonymous
  • Casual Listener
  • 181 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
    Security
  • 181 Views
  • 3 replies
  • 0 likes

Missing premium

Hey, i bought premium with the offer for 3 months, but I havent received the premium yet, and spotify doesnt recognise that I am premium, even though I have received the receipt in my mail, and received a welcome to premium -mail. I followed the flow...

  • Visitor
  • Hey, i bought premium with the offer for 3 months, but I havent received the premium yet, and spotify doesnt recognise that I am premium, even though I have received the receipt in my mail, and recei...
  • Maxim
  • Spotify Star
  • 125 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 125 Views
  • 1 replies
  • 0 likes

Registered with a valid student e-mail, but charged at regular price.

I upgraded to the student premium a couple of months ago and still have been charged regular price twice now, the latest being last week. At first I figured it was because I had just changed and verified the e-mail address into the student email, but...

  • Newbie
  • I upgraded to the student premium a couple of months ago and still have been charged regular price twice now, the latest being last week. At first I figured it was because I had just changed and...
  • Maxim
  • Spotify Star
  • 126 Views
  • 1 replies
  • 0 likes
  • Premium
  • 126 Views
  • 1 replies
  • 0 likes

HELP! My account was stolen

My account was stolen, It was playing to a device that is not even sold in my country and playlists were being made that were not even in my language, Everytime I tried to kick the device off it would reconnect. I unlinked my facebook account but now...

  • Visitor
  • My account was stolen, It was playing to a device that is not even sold in my country and playlists were being made that were not even  in my language, Everytime I tried to kick the device off i...
  • 174 Views
  • 0 replies
  • 0 likes
  • Account
  • 174 Views
  • 0 replies
  • 0 likes

Spotify no es premium aunque ya este pago

Buenas TardesEn mi banco me estan cargando $ 11.499,00 a mi tarjeta de credito pero todavia continua la vercion gratis,ya realize todos los pasos en la parte de ayuda pero todo continua igual.cualquier dato que me puedan brindar con gusto sera recibi...

  • Newbie
  • Buenas Tardes En mi banco me estan cargando  $ 11.499,00 a mi tarjeta de credito pero todavia continua la vercion gratis, ya realize todos los pasos en la parte de ayuda pero todo continua igu...
  • 162 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 162 Views
  • 0 replies
  • 0 likes

My account has someone else's details when I login

Hello, I won't name names for privacy purposes but my account has someone elses name and picture, as well as playlists. I've logged out all devices through the website, uninstalled/reinstalled the program and it's still the same. Any help would be re...

  • Casual Listener
  • Hello,   I won't name names for privacy purposes but my account has someone elses name and picture, as well as playlists.   I've logged out all devices through the website, uninstalled/...
  • mjfwebb
  • Casual Listener
  • 329 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Security
  • 329 Views
  • 4 replies
  • 0 likes

Solved!! Sporify Premium 3 months offer

Hi, I just saw an AD on Spotify "3 months of premium for 6.99euros" Here is the AD: https://gyazo.com/ba8c4d66cc8ed7f2924b009ba3ee80da Clicked that went here https://gyazo.com/bbf3ea90f513cf8389361f09cddcc582 and payed. But when i go to my account pa...

  • Casual Listener
  • Hi, I just saw an AD on Spotify "3 months of premium for 6.99euros"   Here is the AD: https://gyazo.com/ba8c4d66cc8ed7f2924b009ba3ee80da   Clicked that went here https://...
  • user-removed
  • Not applicable
  • 543 Views
  • 7 replies
  • 0 likes
  • Subscription
  • 543 Views
  • 7 replies
  • 0 likes

Trial + Family Subscription Prices

Hello there! First time here and already bothering I check FAQ (with my poor english) but didn't find this question. I just subscribe for my 3 month trial. Credit card was charged with promo mount. Now I want to add a member of my familiy with the "u...

  • Regular
  • Hello there!    First time here and already bothering 🙂 I check FAQ (with my poor english) but didn't find this question.   I just subscribe for my 3 month trial. Credit card...
  • Fercyful
  • Regular
  • 366 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 366 Views
  • 2 replies
  • 0 likes

Unable to add account to Family Plan

I upgraded my account to the Family plan, and went to migrate my wife's account into the new Family thing. I opened the redemption link on her laptop and tried to link them together, but I got the following error: > We couldn't add you to Premium for...

  • Newbie
  • I upgraded my account to the Family plan, and went to migrate my wife's account into the new Family thing.   I opened the redemption link on her laptop and tried to link them together, bu...
  • osornios
  • Spotify Star
  • 426 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 426 Views
  • 1 replies
  • 0 likes

Getting Account name changed and Verified

Hello! I'm representing Revelation Magazine a new online magazine launching June first. We had our Spotify account for over a year nowand it was setup under Revelation Magazine and all I wanted is to add a thumbnail image after researching online som...

  • Regular
  • Hello!   I'm representing Revelation Magazine a new online magazine launching June first. We had our Spotify account for over a year now and it was setup under Revelation Magazine and all I w...
  • 182 Views
  • 0 replies
  • 0 likes
  • Premium
  • 182 Views
  • 0 replies
  • 0 likes

Me suscribi a premium en otra cuenta por error.

me suscribi a premium en otra cuenta por error y el problema es que se me hizo el cobro del mes, ¿que puedo hacer?

  • Newbie
  • me suscribi a premium en otra cuenta por error y el problema es que se me hizo el cobro del mes, ¿que puedo hacer?
  • 183 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 183 Views
  • 0 replies
  • 0 likes

Unauthorized Charges

Hello, Maybe someone can help me here. I've emailed Spotify and they are not replying. I have a charge of .99 cents on my credit card, which I did not make. Whle this may not seem like much, I have no idea where they got the card information and it's...

  • Casual Listener
  • Hello,   Maybe someone can help me here.  I've emailed Spotify and they are not replying.     I have a charge of .99 cents on my credit card, which I did not make.  W...
  • osornios
  • Spotify Star
  • 400 Views
  • 5 replies
  • 0 likes
  • Other
    Security
  • 400 Views
  • 5 replies
  • 0 likes

spotify premium via boku

hello everybody,yesterday i wanted to uprgade my spotify free to premium and to pay with may phone credits via "Boku". after entering my mobile phone number it was said that there has been a mistake in upgrading my account. but then i saw, that never...

  • Newbie
  • hello everybody, yesterday i wanted to uprgade my spotify free to premium and to pay with may phone credits via "Boku". after entering my mobile phone number it was said that there has been a mistak...
  • osornios
  • Spotify Star
  • 3529 Views
  • 1 replies
  • 0 likes
  • Premium
  • 3529 Views
  • 1 replies
  • 0 likes

Randomly Charged £4.99 Without me Having to Authorise the Payment

Hello. On Friday 20th May 2016 at 6:47 GMT I was charged 4.99 from my bank account, without being notified. I was not even awake at the time, and did not authorise the payment. The payment has not yet been cleared, but I contacted my bank. I found th...

  • Newbie
  • Hello. On Friday 20th May 2016 at 6:47 GMT I was charged 4.99 from my bank account, without being notified. I was not even awake at the time, and did not authorise the payment. The payment has not ye...
  • user-removed
  • Not applicable
  • 217 Views
  • 1 replies
  • 1 likes
  • Subscription
  • 217 Views
  • 1 replies
  • 1 likes

Money Back

i did a mistake and buy'd Premium i wasnt mean to buy it, can i have my moneys back?

  • Casual Listener
  • i did a mistake and buy'd Premium i wasnt mean to buy it, can i have my moneys back?
  • user-removed
  • Not applicable
  • 143 Views
  • 4 replies
  • 0 likes
  • Subscription
  • 143 Views
  • 4 replies
  • 0 likes

Solved!! Account subscription cancellation

I had spotify premium on my Galaxy s5 sport. I broke the screen and the phone was the worthless. So i bought a new galaxy s7 edge. I logged in to my spotify account and it didnt have my premium account. BUT i got charged for my "premium". There is no...

  • Visitor
  • I had spotify premium on my Galaxy s5 sport. I broke the screen and the phone was the worthless. So i bought a new galaxy s7 edge. I logged in to my spotify account and it didnt have my premium accou...
  • user-removed
  • Not applicable
  • 298 Views
  • 4 replies
  • 0 likes
  • Account
  • 298 Views
  • 4 replies
  • 0 likes