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So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
88726 Views
9 replies
2 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
758129 Views
18 replies
29 likes
Good afternoon, First, excuse me for my English. I hired a spotify family plan and I like to listen to music on my job to concentrate, but in my job some URLS with words like (mp3, mp4, games) are not allowed, and recently something has changed in sp...
Good afternoon, First, excuse me for my English. I hired a spotify family plan and I like to listen to music on my job to concentrate, but in my job some URLS with words like (...
Spotify Star
672 Views
1 replies
0 likes
I am paying £9.99 at the moment per month but I have unidays where I can get spotify premium for £5 , how can I change to the student??
I am paying £9.99 at the moment per month but I have unidays where I can get spotify premium for £5 , how can I change to the student??
Spotify Star
382 Views
1 replies
0 likes
Spotify charged me three times for one month what do I do! I don't have the money for this to be charged three times in one month!!!
Spotify charged me three times for one month what do I do! I don't have the money for this to be charged three times in one month!!!
Spotify Star
320 Views
1 replies
0 likes
I bought premium by the promo 60 days free but only work just one mounth
I bought premium by the promo 60 days free but only work just one mounth
Casual Listener
542 Views
4 replies
0 likes
I am trying to change my payment method from one credit card to another. It tries to reverify that I am a student when I do this. However, since I am no longer a student, it fails this checkpoint and I cannot continue. I need to stop being a "student...
I am trying to change my payment method from one credit card to another. It tries to reverify that I am a student when I do this. However, since I am no longer a student, it fails this checkpoint and...
Spotify Star
379 Views
1 replies
0 likes
It tells me that my country is set to US, which it was not when I signed up - it was set to Australia. I have no VPN, all geolocation websites tell me I am in my correct country and correct location. This is the second day I have been locked out of S...
It tells me that my country is set to US, which it was not when I signed up - it was set to Australia. I have no VPN, all geolocation websites tell me I am in my correct country and correct location....
Casual Listener
486 Views
5 replies
0 likes
I have un suscribe last month but again been charged in the month of April. I went back and itr showed me as premium so I unsuscribe again today. I just want to confirm if my premium has been unsuscribed? also i should be refunded for the previous ch...
I have un suscribe last month but again been charged in the month of April. I went back and itr showed me as premium so I unsuscribe again today. I just want to confirm if my premium has been unsuscr...
Spotify Star
199 Views
1 replies
0 likes
I want to change The email linked to my spotify account cause its no longer in use but it requires my password to do do and i forgot it. How can I do so?
I want to change The email linked to my spotify account cause its no longer in use but it requires my password to do do and i forgot it. How can I do so?
Community Legend
302 Views
1 replies
0 likes
Hi, I cancelled my subscription last month but I was still charged today for the subscription from 4/25 to 5/25. I would like to cancel my subscription TODAY and get a refund for the next month that I already paid, I don't want to use it for the next...
Hi, I cancelled my subscription last month but I was still charged today for the subscription from 4/25 to 5/25. I would like to cancel my subscription TODAY and get a refund for the next mo...
Not applicable
675 Views
5 replies
0 likes
I subscribed as a student and it charged my account 5$ but then it didn't set my account to premium because it asked if I was a college student which I'm not I'm a high school student so I canceled it but it still didn't refund my 5$. Spotify should ...
I subscribed as a student and it charged my account 5$ but then it didn't set my account to premium because it asked if I was a college student which I'm not I'm a high school student so I canceled i...
Spotify Star
298 Views
1 replies
0 likes
Hello, We are a French family living in Singapore. When I first subscribed to Spotify I was in France and the plan is paid with a French bank account. I have then subscxribed to the family plan and my son has regiostered, but we currently live in Sin...
Hello, We are a French family living in Singapore. When I first subscribed to Spotify I was in France and the plan is paid with a French bank account. I have then subscxribed to the family p...
Casual Listener
853 Views
11 replies
0 likes
Hi! I have two accounts one from my email and one from my Facebook. I have problem with connecting them together. My playlist is in the Facebook account and I paid premium for my email. How can I connect them?
Hi! I have two accounts one from my email and one from my Facebook. I have problem with connecting them together. My playlist is in the Facebook account and I paid premium for my email. How can I con...
Spotify Star
253 Views
1 replies
0 likes
Hey! I have premium account on spotify but recently I've received a gift code for 30 days. My question is if I use the code now will it start working after this month subscription expires? If so, will I be charged for premium account or will the code...
Hey! I have premium account on spotify but recently I've received a gift code for 30 days. My question is if I use the code now will it start working after this month subscription expires? If so, wil...
Community Legend
1155 Views
1 replies
0 likes
Hi! Im currently having a problem with spotify family. My sister upgraded to spotify family and when she sends me the token to redeem keeps getting "Ooops, something went wrong". When try via email still get that error too. What should i do? NVM, Got...
Hi! Im currently having a problem with spotify family. My sister upgraded to spotify family and when she sends me the token to redeem keeps getting "Ooops, something went wrong". When try via email s...
Spotify Star
238 Views
1 replies
0 likes
I already tried connecting through my computer and ipad none worked.In my computer it keeps on saying that there's a temporary error, try it again.In my ipad, I try connect through the social, but when I clicked the connect to facebook, once it's bac...
I already tried connecting through my computer and ipad none worked. In my computer it keeps on saying that there's a temporary error, try it again. In my ipad, I try connect through the social, bu...
Casual Listener
623 Views
6 replies
0 likes
Currently my husband and I both have premium accounts, I realize that we have to let our existing accounts lapse in order to join the family plan. However, when we join a family plan, will we have the option to add our existing usernames, which conta...
Currently my husband and I both have premium accounts, I realize that we have to let our existing accounts lapse in order to join the family plan. However, when we join a family plan, will we have th...
Spotify Star
292 Views
1 replies
0 likes
My (other) account got hacked this morning and they changed the email, I emailed account-details-changed@spotify.com and the other help page but have not heard a reply, I also tweeted with someone on @SpotifyCares and they had told me they had sent t...
My (other) account got hacked this morning and they changed the email, I emailed account-details-changed@spotify.com and the other help page but have not heard a reply, I also tweeted with someone on...
Spotify Star
296 Views
1 replies
0 likes
Okay so I already had a free account and found out about the student discount for a premium account. I followed the step by step online on how to do so and it said that after I signed up for a unidays card, I could just go onto my profile, click "get...
Okay so I already had a free account and found out about the student discount for a premium account. I followed the step by step online on how to do so and it said that after I signed up for a uniday...
Community Legend
387 Views
1 replies
0 likes
Just got a new phone installed spotify and none of my play lists are downloading? I've tried uninstalling and restarting nothing is happening?
Just got a new phone installed spotify and none of my play lists are downloading? I've tried uninstalling and restarting nothing is happening?
Spotify Star
303 Views
1 replies
0 likes
Hi there, I've had a spotify premium account for a good few years now and am very happy with the service. However I recently changed to a Vodafone Red Extra billpay contract and am entitled to 24 months free spotify premium as a result. When I attemp...
Hi there, I've had a spotify premium account for a good few years now and am very happy with the service. However I recently changed to a Vodafone Red Extra billpay contract and am entitled ...
Newbie
538 Views
4 replies
0 likes
